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2022","compose__page":[{"title":"The Importance of an Indoor Navigation System for Airports","slug":"the-importance-of-an-indoor-navigation-system-for-airports"}],"tags":{"category":{"name":"Use Cases","slug":"use-cases"},"topic":{"name":"Transportation","slug":"transportation"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor Positioning & Indoor Wayfinding\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"High levels of anxiety are common in an airport as many people are rushing to meet their departure time while trying to navigate their way through the airport. This stress can be minimized when utilizing advanced technology. With \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/mapping/indoor-positioning/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"indoor positioning\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" and indoor wayfinding technology, passengers can receive a personalized journey with turn-by-turn guidance from the moment they park their car to the second they arrive at their gate. Indoor navigation systems can go beyond simple directions when implementing other technologies that enhance the passenger and employee airport experience. It is important to utilize indoor navigation in airports as it can increase efficiency and drive foot traffic.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Here are 9 key reasons that highlight the importance of implementing indoor navigation systems into airports. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Access to travel information\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Parking\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Accessibility\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Push notifications\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Marketing and advertising\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Data syncs\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Asset tracking \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Location sharing \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Insights and analytics \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"ordered-list\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"78iDCjWo90n8a4ML1TiY5l\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"1. Access to Travel Information\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"While travelling through the airport, keeping track of important information can be a hassle. With indoor navigation systems, passengers can obtain turn-by-turn directions to any point of interest on the map such as security checkpoints, duty-free shops, restaurants, and more. Travellers can use intuitive smart search to ensure they can find what they need, even if they don’t know what exactly they are looking for. For example, a visitor can search “food” and be provided with a list of nearby restaurants and snack areas with detailed information on hours of operation, menus, deals and promotions and more. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Beyond turn-by-turn navigation, an airport can provide real-time information about flight numbers and schedules. This allows passengers to easily access the information they need when travelling through the airport, all from their handheld mobile devices. Indoor navigation features such as Mobile Pass allow the company to distribute QR codes on airplane tickets or email confirmations so travellers can get directions on hand, on the go. An airport can even set up Mobile Pass to prepopulate directions to a specified location, making it effortless for travellers to find their desired destination. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"2. Parking\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Whether driving, taking a cab or getting dropped off, transportation is an important factor when heading to the airport. An airport is a large venue and therefore, travellers need to park at an optimal location to ensure they do not have to travel across the entire building to get to their check-in desk. With 3D indoor maps, users can see which parking lot is ideal and closest to their desired destination.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"An airport can integrate positioning technology to allow users to see occupancy levels in real-time to better assess where to park their vehicles. By integrating parking technology within the airport map, users can pay directly through their phone and immediately receive a route that leads indoors. This reduces unnecessary travel time when carrying heavy baggage through the airport.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"5ZuGHwGzLNeuM9FXaaiZjC\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"3. Accessibility\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"An indoor navigation system \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/mapping/applications/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"such as Mappedin’s\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" can accommodate all individuals by making indoor mapping accessible and attainable. Indoor navigation systems can operate with voice commands or written instructions for those who are visually or hearing impaired. Multi-floor navigation is common in airports, and those who require elevators, for example, individuals who are bound to a wheelchair or a family with a stroller, can turn on Accessibility Mode to be directed to elevators, avoiding routes with escalators and stairs. Accessibility Mode makes indoor navigation a convenient experience for all. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Domestic and international arrivals and departures create a diverse atmosphere. Mappedin’s indoor navigation system is multilingual with RTL text support to accommodate all languages of individuals arriving and departing. With incoming travellers from across the globe, some individuals may not have access to data or WiFi. Mappedin’s maps are accessible and can operate offline with no connection, to ensure all users can obtain directions and vital information. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"4. Push Notifications\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"As passengers are waiting for their departure time, it is common to shop and explore the airport. Instead of worrying about when to head back to your gate, airports can send punctuality notifications such as, \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"“You are 5 minutes away from your gate. To start making your way over, click here for directions.” \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"Push notifications can also update passengers if there is a delay in departure or if there is a gate change. Airports can provide a route to the new boarding gate to keep travellers informed at all times. This can allow passengers to spend their time accordingly, and help them to understand if they have enough time to eat at a restaurant or browse a store. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"5. Marketing & Advertising\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Personalized Offers\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor navigation systems can utilize proximity marketing to promote deals and discounts and drive foot traffic to stores and restaurants. Easy access to these promotions can create customer loyalty and increase non-aeronautical revenue by sending relevant notifications to visitors while they browse duty-free stores or enter a restaurant. Customers can save time waiting in checkout lines so that more time can be allocated towards shopping and preparing for take-off. Passengers can shop calmly and enjoy products and services with the comfort of knowing travel times and flight updates.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital Out of Home (DOOH) Advertising\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"An airport can use an indoor navigation system to promote advertisements. \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/wayfinding/digital-directory/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital Directories\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" can be implemented across an airport at key locations such as boarding entrances, so travellers can receive directions immediately upon arrival. These directories can also display advertisements when the screen is not in use. This can allow airports to create targeted ads for specific audiences to drive additional revenue. Airports can sell and schedule ad placements directly for special campaigns. With directory ads, you can bring digital out-of-home advertising to all screens throughout the building and add an additional stream of revenue to maximize the potential of your airport.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"6. Data Syncs\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"An airport can use technology to account for detailed traveller information, such as if a passenger is arriving or departing, and whether they are a domestic or international traveller. By acknowledging this data, an indoor positioning system can direct visitors accordingly, taking them down routes that avoid employee-only areas and ensuring travellers go through the necessary security checkpoints. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Because of the large layout of an airport, an employee map may look different from a visitor map, as employees have access to employee-only hallways, storage rooms, and other blocked-off areas. An indoor navigation system needs to know a user’s intention at the airport in order to direct them accordingly. An indoor navigation system can store this data and allow management to pull this information when needed, for example, to reroute a passenger to their new boarding gate. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"105A55uUSzR6hZXKZadiWU\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"7. Asset Tracking\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor navigation can help employees locate assets around the airport. Employees can monitor equipment and ensure trolleys, wheelchairs, and more are spread around the venue and available for travellers at peak times. Employees can use indoor positioning technology integrated with geofencing to set movement parameters and alert management if an asset is moved outside its designated zone. Alerts can be set if an asset’s position is somewhere unspecified or if an employee without authorization attempts to use a piece of equipment.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Airport management systems can track if an asset hasn’t been used in a long period of time to move its placement to a more optimal location, while also tracking an equipment’s usage to gauge the required maintenance of each item. Management can get a real-time birds-eye view of people and assets in the airport to allocate resources accordingly. For example, airports can coordinate security personnel to ensure all areas are covered and ensure visitors’ safety at all times.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"8. Location Sharing \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor positioning technologies can allow for location sharing between mobile devices. Location sharing can be reassuring in an airport and useful in an event where employees want to track unaccompanied minors travelling alone to ensure their safety. Having location sharing as an option creates an extra sense of security when travelling alone. An airport can allow visitors or employees to share their real-time location with others in the venue, allowing friends and family to find each other effortlessly. Users can even call for assistance and staff will simultaneously receive the request with directions to a user’s exact location, creating a stress-free way to ask for help.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"9. Insights & Analytics\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor navigation technologies can provide handy \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/mapping/analytics/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"insights and analytics\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" for airports to see areas that could benefit from changes. Airports can analyze passenger flow to optimize journey routes and reduce wasted travel time, ensuring more people can catch their flights on time. Airports can optimize passenger flow from location-based analytics by viewing chaotic and congested areas, creating better visibility of the airport and allowing managers to take action.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor navigation insights can be used for tracking how long travellers spend at certain points of interest to redesign the airport accordingly. These insights can predict peaks of passenger numbers based on the analysis of historical data. Location data can also be used to increase employee efficiency. Facility managers can monitor how frequently cleaning occurs and also for tracking an employee’s journey throughout the airport to see if there is a more optimized work path.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"7teeUcmMUAmcbYBANLilN4\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Airports are large venues and it can be difficult to ensure everything is running smoothly. With an indoor navigation system, airports can oversee passengers and operations to create an efficient and optimized airport experience for everyone. To learn more about the importance of indoor navigation technologies for airports, visit our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/industries/transportation-hubs/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"website\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" or \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/contact-us/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"book a demo\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" today.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/jpeg;base64,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complex \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/industries/transportation-hubs/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"transportation hubs\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" that have countless passengers and staff travelling through them everyday. Not only are these crowded stations stressful to navigate, but they are also difficult for property managers and facility teams to manage. With digital technologies, such as indoor mapping, transportation hubs can ameliorate the travel experience for passengers, while also equipping staff and management with the tools to increase productivity, gain valuable insights, and optimize their time. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"77zyPMq1NVcofNwFZleJU5\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Why Your Train Station Needs A Digital Mapping Solution\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-1\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"There are several benefits for train stations that adopt in digital solutions such as digital directory displays, mobile applications, and indoor mapping systems. The \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/use-cases-for-indoor-mapping\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"use cases for indoor mapping\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" are endless, and the benefits extend not only to the facilities themselves, but to the thousands of passengers that travel through them. Indoor mapping solutions help guide passengers, reduce confusion and congestion within your venue, improve customer engagement, and yield valuable insights about how travellers interact with your venue which can lead to more informed business decisions. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With a digital, interactive 3D map, train stations can make navigation simple by providing helpful directions and additional context to travellers, all while reducing passenger stress. Equipped with a powerful \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/mapping/map-editor/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Map Editor\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", this digital map allows property managers and facilities teams to make changes to their maps in real-time. With this in mind, this blog will explore some of the many benefits that a digital mapping solution offers for train stations! \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Reduce passenger stress\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Picture this: you’re rushing to catch a train home, and upon entering the train station, you’re having trouble locating your train platform. We’ve all been there, and this process is not only frustrating, but stressful to say the least. What if there was a tool that could quickly direct you from your parking spot to your train platform?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Fortunately, digital indoor navigation systems offer the benefit of populating the fastest route to your destination, which is crucial when timing is of the utmost importance. Travellers can see their exact location within the venue, and see their position update through real-time location tracking. This ensures a seamless trip as passengers can better navigate crowded train stations. This is especially true for college students navigating a new city, or passengers making train connections for important business trips. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital indoor mapping also allows passengers to search for various route schedules, view updates on their trip, contact customer service, locate services, and more. With a tool to visualize indoor spaces, finding a washroom or making your scheduled train time is no longer hectic or stressful. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"3Wpa5CKNlWfNxbPEwDHO7Z\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Parking space information\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"A common challenge for travellers when arriving at a busy train station is finding an available parking spot. However, with a digital map, it becomes easy for passengers and staff to locate parking. Travellers can use the map to visualize and access parking services, and when integrated with other smart building technology, such as an IWMS, parking sports can be reserved directly from the map. Indoor mapping in train stations is thereby integral to help \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/indoor-mapping-help-to-build-smart-cities\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"build smart cities\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"; which aim to improve the living conditions for residents. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/feature-101-blue-dot\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Blue Dot\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", you can locate the closest available parking space to your current location, book it, and populate directions directly there. You can then use indoor maps to navigate from the parking lot to the check-in area or train terminal. With indoor-outdoor navigation, this provides a seamless journey from arrival to getting to your train, including a path from the parking lot, to your terminal. This ensures that you'll always make your scheduled departure time, no stress involved.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Wayfinding for passengers to their platform\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"All indoor spaces, including train stations, can benefit from \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/how-to-create-indoor-navigation-maps\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"indoor navigation maps\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" and wayfinding. Indoor mapping solutions provide intuitive directions across any device, whether mobile, web, or \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/wayfinding/digital-directory/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"digital directory\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" displays.  Along with offering accurate turn-by-turn directions and indoor-outdoor navigation, digital mapping solutions allow travellers to quickly get acquainted with the venue as they pan, zoom, and rotate the interactive display. As the map moves, so do the dynamic elements such as text labels. This way, passengers can find their way around the train station without difficulty.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Users can see the fastest route to their destination as well as browsing ongoing promotions, train times, and even their precise, current location if the station is equipped with indoor positioning technology. Simply enter a start and end location to receive tailored directions that take factors like accessibility into account. This way, customers with disabilities, families with strollers, senior citizens, and other travellers in need of ramps or elevators will be provided with routes prioritizing these over stairs. Moreover, facilities teams and managers can edit maps in real-time, meaning that visitors can always rely on up-to-date directions to their destination. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"7loCTjUiTAk5uWgUzNtVZY\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Reduce customer inquiries and questions\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"What is the fastest way to get to my train terminal? How do I get to the check-in counter? Where can I find a washroom? These are some of the common questions passengers have when travelling. With a digital mapping solution, these customer inquiries and questions can be reduced, freeing up valuable time for staff members. Digital maps can be accessed around train stations on digital directory displays, through QR codes on printed materials, or through the comfort of your phone.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When lost or confused, the digital map acts as a source of truth for passengers and employees, who can refer to it for questions they might have. As users type, predictive results appear, minimizing the number of keystrokes needed to find a location. This makes it easy to search for services such as food vendors, and get directions directly there, thereby optimizing time and putting an end to customer complaints.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Improve employee satisfaction\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital maps not only improve the travelling experience for passengers, but can drastically improve employee satisfaction as well. Passengers can refer to maps for directions and questions, optimizing employees' time to focus on other tasks at hand. With indoor positioning, travellers and staff can also be notified about delays immediately and manage their time accordingly.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Employees also receive the same benefits as passengers: help to locate facilities and trains, washrooms, vendors, and more. This is optimal for onboarding new employees that are less familiar with the train station, as well as helping experienced employees get the fastest route from point A to point B. This can prove useful in emergencies, when employees must attend to a specific location in a timely manner. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Even more, multiple map views of your train station can be implemented, with varying control and access based on user (i.e., travellers, employees, maintenance teams, and security agents). Implementing an effective management system ensures that travellers aren't inconvenienced, and staff members can maintain a stable workflow, thereby increasing employee satisfaction and efficiency. Digital solutions such as an indoor map also has the added benefit of integrating with other systems such as facility management, location-based messages, asset tracking, and more.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Provide traffic data\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital mapping solutions are also useful in providing traffic data on your train station. By enabling indoor positioning at your train station, you can better understand how travellers move through the space, analyze search data to determine the most popular destinations, view top category selections, device usage, and more. This yields valuable insights and analytics on how passengers interact with your train station, which can lead to more informed decisions at your property.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Along with reviewing the data, you can export and share data with other stakeholders. For example, Mappedin customers can export the visual reports or the raw data from the mapping platform. This is useful if you want to pull this data into other reporting outside of the mapping data.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"5kDQQ4EY5BUmsNeeZvW4PC\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Understand passenger flow\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Understanding passenger patterns and trends is crucial in order to leverage insights and enhance passenger flows in your train station. These indoor spaces are often crowded, congested, and difficult to navigate when rushing to make your scheduled train time.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"By gaining insights on traveling volume and flow patterns, facility managers can leverage this real-time information to maintain their maps for better user experience and space efficiency, and safety. For instance, by understanding the movement of passengers, management may realize that passengers are lined up in an area that doesn't allow for social distancing. Moreover, if they understand that 50% of passengers go down one particular hallway, even if there are alternate routes, this might be a good location to feature food vendors to increase sales. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Push notifications for train details \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor positioning integrated with your digital solution can enable push notifications that help remind passengers of travel times, nearby washrooms, vendors, deals on tickets, and much more. This technology allows train stations to display up-to-date and personalized information, which may include a passenger's train terminal or an auto-populated path to commuter routes for a passenger that takes the same train every morning. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Along with train details, indoor mapping can also integrate with ads, promotions and proximity messaging to highlight vendor offerings. This could notify passengers of a deal at a nearby food vendor, or simply highlight a key destination for travellers such as a ticket counter or other points of interest that  increase passenger spending. Push-notifications can also trigger greetings when passengers enter or leave the train station, along with live updates on delays or interruptions along their route. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Why train stations need digital signage\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Showcasing your digital indoor mapping solution through digital signage allows passengers to access your map from several key areas. Whether it is a digital directory upon entry, or by the train platforms, you can utilize signage to inform and direct passengers. For instance, digital signage can display train times, advertise the food court, or vendors within the train station can have a QR code, which once scanned, will provide turn-by-turn directions directly there. This way, passengers can find their way around without having to search at all. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"You can showcase important building or transit information front-and-centre on your digital directory displays. With the Map Editor, you can create content and schedule it to appear for specific periods of time. It can also be used to increase passenger spending with strategic advertising and promotions, while ensuring customer satisfaction with timely updates regarding last minute gate changes or delays of service during peak times. Whether passengers want to take the digital map on-the-go by using a QR code, or use directories around the station, you can ensure a consistent experience as users locate their target destination. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"7pkOwPqdp1ciRYHPfwhzqy\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor mapping solutions deliver an enhanced digital experience for passengers and staff travelling through your train station. Help guide passengers, reduce confusion and congestion within your venue, improve customer engagement, and much more. To learn more about this technology, contact us and \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/contact-us/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"book a demo\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" today.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/jpeg;base64,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","aspectRatio":1.5,"src":"//images.ctfassets.net/wdjnw2prxlw8/JqyXcTfEJ4PrbjgB0hZ3k/13f9e87518c36e164579989ba9b21c1c/covered_train_station.jpg?w=480&q=90","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/JqyXcTfEJ4PrbjgB0hZ3k/13f9e87518c36e164579989ba9b21c1c/covered_train_station.jpg?w=120&h=80&q=90 120w,\n//images.ctfassets.net/wdjnw2prxlw8/JqyXcTfEJ4PrbjgB0hZ3k/13f9e87518c36e164579989ba9b21c1c/covered_train_station.jpg?w=240&h=160&q=90 240w,\n//images.ctfassets.net/wdjnw2prxlw8/JqyXcTfEJ4PrbjgB0hZ3k/13f9e87518c36e164579989ba9b21c1c/covered_train_station.jpg?w=480&h=320&q=90 480w,\n//images.ctfassets.net/wdjnw2prxlw8/JqyXcTfEJ4PrbjgB0hZ3k/13f9e87518c36e164579989ba9b21c1c/covered_train_station.jpg?w=720&h=480&q=90 720w,\n//images.ctfassets.net/wdjnw2prxlw8/JqyXcTfEJ4PrbjgB0hZ3k/13f9e87518c36e164579989ba9b21c1c/covered_train_station.jpg?w=960&h=640&q=90 960w,\n//images.ctfassets.net/wdjnw2prxlw8/JqyXcTfEJ4PrbjgB0hZ3k/13f9e87518c36e164579989ba9b21c1c/covered_train_station.jpg?w=1440&h=960&q=90 1440w","srcWebp":"//images.ctfassets.net/wdjnw2prxlw8/JqyXcTfEJ4PrbjgB0hZ3k/13f9e87518c36e164579989ba9b21c1c/covered_train_station.jpg?w=480&q=90&fm=webp","srcSetWebp":"//images.ctfassets.net/wdjnw2prxlw8/JqyXcTfEJ4PrbjgB0hZ3k/13f9e87518c36e164579989ba9b21c1c/covered_train_station.jpg?w=120&h=80&q=90&fm=webp 120w,\n//images.ctfassets.net/wdjnw2prxlw8/JqyXcTfEJ4PrbjgB0hZ3k/13f9e87518c36e164579989ba9b21c1c/covered_train_station.jpg?w=240&h=160&q=90&fm=webp 240w,\n//images.ctfassets.net/wdjnw2prxlw8/JqyXcTfEJ4PrbjgB0hZ3k/13f9e87518c36e164579989ba9b21c1c/covered_train_station.jpg?w=480&h=320&q=90&fm=webp 480w,\n//images.ctfassets.net/wdjnw2prxlw8/JqyXcTfEJ4PrbjgB0hZ3k/13f9e87518c36e164579989ba9b21c1c/covered_train_station.jpg?w=720&h=480&q=90&fm=webp 720w,\n//images.ctfassets.net/wdjnw2prxlw8/JqyXcTfEJ4PrbjgB0hZ3k/13f9e87518c36e164579989ba9b21c1c/covered_train_station.jpg?w=960&h=640&q=90&fm=webp 960w,\n//images.ctfassets.net/wdjnw2prxlw8/JqyXcTfEJ4PrbjgB0hZ3k/13f9e87518c36e164579989ba9b21c1c/covered_train_station.jpg?w=1440&h=960&q=90&fm=webp 1440w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"title":"9 Use Cases for Indoor Positioning at an Airport","slug":"9-use-cases-for-indoor-positioning-at-an-airport","content":{"publishDate":"Aug 12, 2021","updatedAt":"Sep 30, 2022","compose__page":[{"title":"9 Use Cases for Indoor Positioning at an Airport","slug":"9-use-cases-for-indoor-positioning-at-an-airport"}],"tags":{"category":{"name":"Use Cases","slug":"use-cases"},"topic":{"name":"Transportation","slug":"transportation"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor positioning systems are upgrading the way that passengers and employees \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/industries/transportation-hubs/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"navigate through an airport\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". Airports are large and complex venues that can create confusion for visitors. Indoor positioning systems can minimize this stress and create an easy and efficient airport experience, whether it be for the benefit of travellers or employees working within the venue. Here are some ways\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/mapping/indoor-positioning/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\" indoor positioning\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" can be used to deliver an enhanced and unique airport experience.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"5s7R0UhHFP1WwIqfaX8vQE\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"1. Intuitive Wayfinding \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Turn-by-Turn Directions\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Navigating through a congested airport can create anxiety and stress, particularly when travellers are in a time crunch for a flight departure. With intuitive wayfinding systems, passengers and employees can get turn-by-turn directions from their exact location to any point of interest on the 3D digital map. Indoor positioning systems show users their current location among airport amenities and calculate the fastest route to their destination in real-time.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Passengers can plan their trip to the airport based on the amount of time it takes to get to security checkpoints, a boarding gate and other important airport checkpoints. Smart Search can help travellers discover more around the airport by allowing users to search for keywords to receive a list of amenities or other locations. For example, a traveller can search “perfume” and be directed to a list of duty-free shops that are selling perfume and even receive information on deals and discounts. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Personalized Journey\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"People within an airport have different intentions, whether they are arriving or departing, or taking international or domestic travel. Because of these different intentions, individual routes may look different from others. For example, an employee map would look different from a traveller map as employees have access to certain sections of the airport used for equipment, storage, luggage, and more. Indoor positioning systems can be integrated into a 3D map along with passenger data to create a personalized journey. By accounting for visitor intent, the 3D map can instruct travellers to the best parking location and the most optimized route that hits all security checkpoints. Syncing data with airport maps allow for personalized messages, such as flight time, gate changes, security and baggage wait times, and more. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"A personalized journey can also account for accessible routes for those who need to be directed to an elevator, indoor shuttles, wheelchairs and more. \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/use-cases/transportation/the-importance-of-an-indoor-navigation-system-for-airports/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor navigation systems\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" can be set to operate with voice commands or written instructions for those who are visually or hearing impaired. When turning on Accessibility Mode, travellers can experience a personalized route that accommodates their needs. Arrivals and departures come from all over the world, and indoor navigation systems can accommodate many available languages and RTL text support to serve all individuals. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"5X1cRgYMfq76aGFxqCm01p\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"2. Mobile Application\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Our world is continuously creating new advances in technology, like the \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/how-to-create-the-ultimate-fan-experience-in-stadiums-arenas\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"rise of digital stadium tickets and concert QR codes.\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" Airports can use this same idea of digital tickets for boarding passes. A mobile application can use indoor positioning systems to easily display boarding passes on a passenger’s handheld device at convenient times. When using an indoor positioning system, passengers can navigate through the airport and their smartphone will automatically display a mobile boarding pass when entering key touch points such as check-in, bag drop, passport control, and departure gates.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"A mobile application can automatically display the necessary information to make passengers’ lives easier, instead of spending time searching through their devices or on-hand paperwork. A mobile application can keep all data and services in one centralized location with access to indoor maps and wayfinding that are the same on an airport website or directory, keeping a consistent and seamless mapping experience no matter the platform.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"3. Reclaiming Baggage\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Baggage claim is the last step before finally making it home. With indoor positioning systems, passengers arriving at an airport would be able to receive a notification that directs them to the carousel in which their baggage will arrive. Indoor positioning systems can also track wait times on baggage arrivals so you can explore the airport while waiting for your luggage. Indoor positioning systems are able to tag luggage so travellers can see how long their baggage will take to arrive. This will clear up space by the conveyor belt, allowing travellers to grab their baggage easily without congestion. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"7vHe6Lv9Ylbt3LviVM0YfA\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"4. Airport Security\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor positioning systems can be used to ensure security details are spread out appropriately to cover all areas. A “panic button” can be implemented into indoor navigation systems to set off an alert notifying security of a user’s exact position to find them immediately. Another indoor positioning tool that security can use is a “man-down” alert that notifies security when a person has suffered a fall from an accident or by fainting.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"These technologies can be life-saving as they ensure individuals get the help they need as fast as possible. Airport security can be increased by providing urgent alerts with turn-by-turn directions to evacuate the building in the event of an emergency. Indoor positioning systems can also track occupancy levels during a mass evacuation to ensure no one is left behind in the building.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"5. Data-Driven Space Planning \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Airports can use 3D digital indoor maps to highlight attractions, such as retailers, food courts, restaurants, and airport lounges, while seeing the logistics of the spatial layout of amenities. Insights and analytics provided by indoor positioning data can be used to redesign the layout of their airport to avoid overcrowding. Airports can see which amenities on the map are the most popular and make sure they are in the most optimal location.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Airports can also view missed searches on the map to see what people are looking for and consider adding it to the venue to increase revenue and foot traffic. Heat maps and foot traffic analysis can provide useful information that can lead to new services, more walkways, alternative routes to and balance congestion. These changes can be made seamlessly with a \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/mapping/map-editor/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Map Editor\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" platform, where airports can redesign their layout in a draft mode to see which spacing is the most suitable for their venue. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"6. Proximity Messaging\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Airports can use indoor positioning systems for proximity marketing, which can drive foot traffic to amenities within the airport by sending customers mobile marketing messages, such as coupons, loyalty offers, and more as they approach various retailers. Indoor positioning systems can allow travellers to review services, menus, promotions, and prices before they reach desired vendors, so they can ensure they have all the information they need upon arrival.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Proximity marketing also can drive sales of specialty services, such as duty-free products, seat upgrades, and first-class services. As a traveller navigates through the airport, they can be presented with flyers to redeem duty-free coupons before boarding the plane, ensuring they get the best bang for their buck. In the event of a flight delay, proximity messaging can be used to notify passengers, and airlines can even send coupons, such as a free meal, to those waiting to board. This can help ensure that everyone has the most optimized experience, even when dealing with a frustrating delay.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"7. Asset Tracking \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Employees need to work using the most efficient routes possible to avoid delays and execute an accurate and safe airport experience. Asset tracking is essential in airports as employees are constantly maneuvering to various airport zones to hunt down equipment such as pallet dollies, baggage trolleys, container trailers and ramp leaders. Airports can eliminate bottlenecks in human resources and disruptions in workflows when using indoor positioning systems to create location-based management. Airports can monitor staff carts to make sure key duties, such as maintenance and housekeeping, have been completed in the proper areas.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor positioning can also be used for authorization or prohibition in different areas to ensure the safety of all employees. Automatic geolocated notifications can be implemented within indoor navigation technology to remind employees of tasks when entering a certain area. Asset tracking can be used by employees to alert others if a piece of equipment needs to be fixed due to damages. For example, employees can locate assets on the indoor map and add a repair request that will be immediately sent to technicians. A notification can also be sent out to all employees notifying them of the damaged equipment to avoid usage. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"7mFg3NimwxbvmqEvr6pb9x\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"8. Shuttle Services\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"After arriving at your destination, the travel experience is still not over as you need to get to your hotel. Shuttle services can be confusing when arriving at an unfamiliar airport, but a successful travel experience includes a seamless connection to transfers from the airport to the hotel. While passengers claim their luggage, they can be directed to shuttle services and easily navigate their way directly to the right car or bus. Indoor positioning systems can be used to direct users to their exact bus instead of having to find a guide to tell you where to go. Indoor positioning systems eliminate leaving without someone in your party and can also allow employees to see wait times if a party is running behind due to a flight or baggage delay. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"9. Location Sharing\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor positioning systems can allow for location sharing between individuals. Location sharing can benefit individuals in an airport who want to see where their friends, families, and colleagues are. Users can send their exact location in real-time with turn-by-turn directions on how to get there. This can account for tracking children to avoid a “Home Alone” situation. If Kevin’s family had used an indoor navigation system, their trip could have gone smoothly and avoided a lot of stress from concerned parents. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Location sharing can also be beneficial in the event of a large group travelling together, such as a school trip. Teachers need to keep track of students to ensure no one gets left behind. Along with calling names from an attendance list, teachers and supervisors can use indoor positioning systems to see a student’s whereabouts as they navigate through the airport, keeping all students safe and ensuring they get on their flight.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"3QGXGMFNhZMRPtOGufHSwz\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Airports can optimize passenger flow and increase customer satisfaction by implementing indoor positioning systems. Beyond just travellers, even employees can benefit from increased productivity through equipment tracking and efficient path planning. To learn more about how you can optimize your airport, contact us or book a 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Passengers can access a digital, interactive map of your venue and up-to-date directions to navigate from point A to B and ensure they don't miss their bus, train, or flight.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"}},{"title":"How do you make a transportation hub navigation map?","body":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"When creating a digital map for your transportation hub, it’s important to find a reliable indoor mapping software provider that has experience with mapping spaces of different sizes. While some people may choose to build their own map, the complexity of creating an indoor map can be daunting and incorporating various other technologies to build an integrated transportation hub can be nearly impossible.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Once you’ve decided on a provider, you will need to prepare the details to share with your vendor. For a transit venue, you will need to find the building layout and floor plans so that the provider can upload the blueprints of your space. With all the information in place, indoor mapping solutions can render the 2D maps into 3D maps. You will also need to gather location data such as gates or platforms, floor-level information, shops, eateries, and more.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Once your indoor map is rendered, you can also customize the design and features. Determine the navigation technology that is right for your bus station, train station, or airport, whether a mobile navigation app, a web solution, or Digital Directory. Add your branding colours to the map for a consistent feel across platforms.\",\"marks\":[],\"data\":{}}]}]}"}},{"title":"What other technologies can be integrated with indoor navigation systems?","body":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"There are several integrations that can be layered onto an indoor map. Indoor positioning technology can be used to pinpoint a user's precise location and enable other experiences such as location sharing and proximity marketing. Augmented Reality (AR) can be layered on top of the digital indoor map to provide another level of context for users and to further enhance the travel experience. Users can simply hold their device within the venue and see virtual elements that deliver relevant information.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"When integrated with other technology, transit hubs can also display up-to-date and personalized information. 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