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With Mappedin’s SDKs, offices can build powerful, customized, and integrated solutions.  "},"content":{"author":"Cara Hueston","publishDate":"Mar 1, 2022","updatedAt":"Feb 28, 2022","content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Integrated \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/industries/offices/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"office building maps\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" improve transparency, enhance the employee experience, streamline workplace reservations, and help identify inefficiencies. With Mappedin’s SDKs, offices can build powerful, customized, and integrated solutions.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"6Nw4tfXOQs8mw0iLjFiu8q\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Wayfinding SDK - Indoor Mapping for Offices\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-1\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor Mapping & Wayfinding SDK for Offices\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Offices can use indoor mapping and wayfinding SDKs to go beyond traditional navigation. Our SDKs can be integrated with workplace mobile applications, internal office websites, or harness them to display custom maps across digital directory signage. \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/use-cases/offices/reopening-strategies-with-indoor-maps-for-offices\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"As offices welcome back employees\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", there is no better time to invest in technology that improves safety, culture, and overall operations within your workforce. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"How Does Wayfinding SDK for Offices Work?\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Wayfinding SDKs provide developers with a flexible indoor navigation solution and Mappedin’s location platform allows office buildings to maintain accurate floor plans over time. 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The Map Editor is easy to use and makes it simple to edit location and map data in real-time on your office floor plans. Our map software allows you to customize interactive floor plans by adding legends and symbols, and view different angles of the building for a more accurate depiction of your space.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"6ei44b8vCLdYt77MUSEe9X\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Advantages for Developers\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/mapping/sdks/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin's wayfinding SDKs\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" are highly integrable with other datasets and integrations. 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These systems improve efficiency and create more productive work spaces for all employees. \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/use-cases/offices/why-your-office-building-needs-indoor-mapping-iwms\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Office mapping and IWMS\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" integrations allow employees to search for meeting rooms with any required amenities such as whiteboards, TVs, capacity limits, and so on, reserve those meeting rooms through the same platform, use wayfinding to navigate to the desk of another employee, and much more. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"In addition to search and discovery, this integrated system enables workplace teams to track and respond to various maintenance requests in real-time. Employees can submit work order forms and helpful details through the platform, including a description of the issue, a photo or video, employee contact information, and even link the precise location through the digital office map. This additional context makes it simple for workplace teams to quickly locate problem areas in larger buildings and review valuable analytics such as real-time status updates or average time to resolution.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Benefits of Wayfinding SDK for Offices\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Wayfinding SDKs can be used to create robust workplace applications. These mobile apps help employers communicate with their team and provide helpful information to employees. Mappedin's SDKs provide the core elements of a digital map and wayfinding experience. This software allows businesses to create a custom application that can be integrated into mapping experiences. When used alongside \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/mapping/indoor-positioning/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"indoor positioning systems\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", our SDKs unlock even more powerful experiences.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"5betVauWKPDxoTDRkUgKp7\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Turn-by-Turn Navigation\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Accurate digital maps help guide employees every step of the way. From ideal parking locations to their desk, Mappedin's SDKs provide the shortest route to get from point A to B. Indoor positioning provides an enhanced experience by detecting a user's device position and providing turn-by-turn directions within the building. New employees can also quickly get familiarized with the venue by seeing their blue dot location update as they navigate the office. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"World-Class Accuracy\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To provide the most accurate and efficient route for users, SDKs can be used in conjunction with indoor positioning infrastructure such as beacon technology, wi-fi point access, and so on. This combination of navigation technology determines the precise current location of a device within a venue and populates accurate directions with blue dot wayfinding to your desired destination.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Points of Interest (POIs)\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Office managers and administrative staff have complete control of the POIs that are displayed across building maps. Using Mappedin’s SDK, offices can also choose to highlight common destinations or important amenities, such as available meeting rooms, security, fire exits, washrooms, and so on. Improve the customer experience for employees with transparency on building details and consistency between physical locations and the digital twin of your office. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Automatic Floor Detection\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"As your venue maps are rendered via the SDK, the solution takes into consideration the elevation of each floor. With indoor positioning, your office mapping application can be set to automatically update as employees and guests navigate between floors.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"73YyFwNBKF8JfYrnrBCevd\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Space Planning\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor mapping software also makes it easy to test and review alternative office floor plans before spending time and effort to reorganize the physical space. If you have new employees starting in the office, are shuffling departments around, or need to create a socially-distanced floor plan for your team, you can test different options that might work with the available space in your building.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Seamless Indoor Wayfinding\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Intuitive indoor wayfinding can save employees time, especially if they are new or work in a large office. 3D interactive maps allow users to quickly get acquainted with floor plans and plan their route. Beyond that, however, offices can use indoor maps as one piece of a larger smart building ecosystem and create interactive office experiences. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Interactive Office Experience\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"SDKs allow for truly integrated office platforms and can improve day-to-day building management, send workplace alerts, and display building events and messaging, all of which support an interactive office experience. An integrated Building Management System (BMS) can send alerts to staff when heating, cooling, or lighting needs to be adjusted and allow facilities teams to easily make adjustments, even if they are not inside the physical space. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Combined with accurate location data, this system can also alert employees about ongoing building maintenance, fire drills, and real-time appointment reminder texts. In addition to high priority alerts, offices can enhance employee culture and recognition by integrating the wayfinding SDK with an existing digital signage application. Promote company news or events, celebrate milestones, highlight new employees, and more.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"3DjBPyqgMmnsNSveEQDR34\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Use Your Map in Your Mobile, Web, and Kiosk Apps\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/product/sdks/wayfinding-api-sdks\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin’s wayfinding SDKs\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", you are not limited to specific devices when creating an office navigation experience. Our solutions provide you with the tools to deploy custom indoor maps across mobile, web, and digital directory wayfinding applications. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Web SDK\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Leverage \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/guides/webv4/quickstart\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin’s Web SDK\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" to build applications across the platform of your choosing. Whether you want to create a custom application, add floor plans to an internal website, or integrate them with digital signage, our Web SDK provides you with the foundation of a powerful and accurate navigation experience. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"iOS & Android SDKs\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Use our mobile SDK to create mobile wayfinding experiences for iOS and Android devices. Integrate digital maps into an existing mobile application or choose to build your own tailored app experience using \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/guides/ios/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin's iOS SDK\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" and \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/guides/android/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Android SDK\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". Our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/guides/react-native\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"React Native SDK\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" can also be used to build once and deploy across both device types, saving developer time and effort. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/company/customer-examples/servicenow-and-mappedin-improving-the-employee-experience/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin and ServiceNow have built an integration\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" using our SDKs to offer indoor mapping capabilities within their Workplace Service Delivery (WSD) solution, providing the best digital experience for employees and managers. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"3p2K4HjXI81P64FyDWEJg1\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"How to Make the Most of our Wayfinding SDK for Offices\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin’s Integrations team is dedicated to the evolution of our SDKs and their successful implementations. With robust documentation, migration guides, and developer support, you can launch this solution and enable streamlined indoor navigation and accurate mapping experiences for visitors.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"More About Wayfinding SDK for Offices\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin’s \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/industries/offices/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"office mapping software\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" makes it easy to manage your digital maps as well as desk layouts, meeting rooms and their location details, as well as other workplace integrations. Our SDKs provide intuitive wayfinding for employees and valuable insights back to you, the employer. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"For further documentation on our SDKs and APIs, visit our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Developer Portal\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". To start creating workplace experiences for your office, \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/contact-us/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"contact us today\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}","references":[{"contentful_id":"6Nw4tfXOQs8mw0iLjFiu8q","__typename":"ContentfulAsset","description":"","file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/6Nw4tfXOQs8mw0iLjFiu8q/80ebbf000680753ecbe2559b29435ad6/tall_office_buildings_sky.jpg","contentType":"image/jpeg"}},{"contentful_id":"6ei44b8vCLdYt77MUSEe9X","__typename":"ContentfulAsset","description":"","file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/6ei44b8vCLdYt77MUSEe9X/c06564605603749ee6eab0067d94dc2d/office_building_desks_computers_stairs_employees.jpg","contentType":"image/jpeg"}},{"contentful_id":"5betVauWKPDxoTDRkUgKp7","__typename":"ContentfulAsset","description":"","file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/5betVauWKPDxoTDRkUgKp7/7a13fac476ec626c8fa4b80a3cf79f12/service_now_transition-2.png","contentType":"image/png"}},{"contentful_id":"73YyFwNBKF8JfYrnrBCevd","__typename":"ContentfulAsset","description":"","file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/73YyFwNBKF8JfYrnrBCevd/48749de36dfe88db1e44568bd501c91d/person_walking_down_staircase_indoors.jpg","contentType":"image/jpeg"}},{"contentful_id":"3DjBPyqgMmnsNSveEQDR34","__typename":"ContentfulAsset","description":"","file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/3DjBPyqgMmnsNSveEQDR34/02f19dba4401d774bfe71c2596858f2a/man_in_dress_shirt_holding_phone.jpg","contentType":"image/jpeg"}},{"contentful_id":"3p2K4HjXI81P64FyDWEJg1","__typename":"ContentfulAsset","description":"","file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/3p2K4HjXI81P64FyDWEJg1/7b856044891e2a74141ad610f78aae4e/employees_working_office_building.jpg","contentType":"image/jpeg"}}]},"image":{"file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/3p2K4HjXI81P64FyDWEJg1/7b856044891e2a74141ad610f78aae4e/employees_working_office_building.jpg"}},"pdf":null,"relatedPosts":[{"title":"Why Your Office Building Needs Indoor Mapping & an IWMS","slug":"why-your-office-building-needs-indoor-mapping-iwms","content":{"__typename":"ContentfulBlogPost","author":"Cara Hueston","publishDate":"Dec 7, 2020","updatedAt":"Feb 25, 2022","tags":{"category":{"name":"Use Cases","slug":"use-cases"},"topic":{"name":"Offices","slug":"offices"}},"content":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Pairing a digital indoor map of your office floor plan with an Integrated Workplace Management System can offer valuable insights and efficiencies. Here's how. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"IWMS & Facilities Management \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"We have recently discussed \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Integrated Workplace Management Systems\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/indoor-mapping-iwms\"}},{\"nodeType\":\"text\",\"value\":\" (IWMS) and the integrations that are made possible with an indoor mapping platform. We’ve also examined the benefits that these platforms provide to employees; now what about workplace teams? How can IWMS be used to improve efficiencies for facilities teams and help \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"office buildings\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/verticals/offices/\"}},{\"nodeType\":\"text\",\"value\":\" make informed decisions to save time, money, and other resources?\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"4eV2hJP1kfX26QoTeNnjdd\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Workplace Requests \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Workplace teams can track and respond to various maintenance requests in real-time through their IWMS. Employees can submit work order forms and other requests through the software, along with helpful information. This might include the service issue and details, employee contact information, a photo or video, and even the ability to link a location through an indoor map, making it easy for workplace teams to locate the problem area in large buildings or complicated venues. Even after an issue has been resolved, teams can review valuable analytics such as real-time status updates or average time to resolution. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Safe Return to Work\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"While companies plan and execute a return to work strategy, they need to offer an adapted workspace to ensure the safety of their employees. For facilities teams, this might include space management to offer socially distanced layouts or implementing a \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"contact monitoring solution\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/product-101-contact-tracing\"}},{\"nodeType\":\"text\",\"value\":\" to help track and slow the spread of COVID-19. An IWMS can also be used as a way to ensure spaces around the office are being cleaned and sanitized regularly. Employees can place requests if they notice a hand sanitizer station is empty, for example, or automatic notifications can be sent to facilities teams when a large conference room has been emptied and needs attention. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Employee Experience\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"As we \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"previously discussed\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/indoor-maps-iwms-employee-experience\"}},{\"nodeType\":\"text\",\"value\":\", an IWMS can play a huge role in improving the employee experience. Not only can employees benefit from the services of their workplace teams, but they can also use this platform to search and reserve meeting rooms, use wayfinding to locate the desks or office of another employee, look up the hours of the building’s coffee shop, and much more. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Data Driven Decisions\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"With an IWMS on-hand to help automate and streamline processes for facilities teams, businesses also have a way to store, track, and review detailed analytics about their workplace operations. Teams can report on how space has been used on a weekly, daily, or even hourly basis to help inform their decisions on policies such as space usage and capacity. Contact monitoring, room booking, cleaning requests, and visitor management are just some of the metrics that facilities teams may investigate to help ensure the safety and efficiency of their workplace.  \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Are you interested in learning more about \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"digital office mapping\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/verticals/offices/\"}},{\"nodeType\":\"text\",\"value\":\" and how it applies to your workspace? \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Contact us\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/contact-us/\"}},{\"nodeType\":\"text\",\"value\":\" today for a free demo.  \",\"marks\":[],\"data\":{}}],\"data\":{}}]}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQEASABIAAD/4gIcSUNDX1BST0ZJTEUAAQEAAAIMbGNtcwIQAABtbnRyUkdCIFhZWiAH3AABABkAAwApADlhY3NwQVBQTAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA9tYAAQAAAADTLWxjbXMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAApkZXNjAAAA/AAAAF5jcHJ0AAABXAAAAAt3dHB0AAABaAAAABRia3B0AAABfAAAABRyWFlaAAABkAAAABRnWFlaAAABpAAAABRiWFlaAAABuAAAABRyVFJDAAABzAAAAEBnVFJDAAABzAAAAEBiVFJDAAABzAAAAEBkZXNjAAAAAAAAAANjMgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAB0ZXh0AAAAAElYAABYWVogAAAAAAAA9tYAAQAAAADTLVhZWiAAAAAAAAADFgAAAzMAAAKkWFlaIAAAAAAAAG+iAAA49QAAA5BYWVogAAAAAAAAYpkAALeFAAAY2lhZWiAAAAAAAAAkoAAAD4QAALbPY3VydgAAAAAAAAAaAAAAywHJA2MFkghrC/YQPxVRGzQh8SmQMhg7kkYFUXdd7WtwegWJsZp8rGm/fdPD6TD////bAEMAEAsMDgwKEA4NDhIREBMYKBoYFhYYMSMlHSg6Mz08OTM4N0BIXE5ARFdFNzhQbVFXX2JnaGc+TXF5cGR4XGVnY//bAEMBERISGBUYLxoaL2NCOEJjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY//AABEIAA0AFAMBIgACEQEDEQH/xAAXAAEBAQEAAAAAAAAAAAAAAAAGAAQF/8QAIRAAAQMEAgMBAAAAAAAAAAAAAQIDEQAEBSESEzFBcVH/xAAVAQEBAAAAAAAAAAAAAAAAAAABAv/EABcRAQEBAQAAAAAAAAAAAAAAAAAREiH/2gAMAwEAAhEDEQA/AMOMWjFstocUCXFnm3xkqjWxXcxGdfdyibO1tmUWsAq9FA9nWqJvuOWGQX1KBKdgkb2J8zSbFX5fY7HGW+zjBWBsj6aNQzhYu4aCoUsg/KqPuPXHMw6IP6maqqpf/9k=","aspectRatio":1.4971469329529243,"src":"//images.ctfassets.net/wdjnw2prxlw8/5cs1lE05qDWEfjwW65ms8U/95783c9d01735e8f937344791b5812bb/tyler-franta-RbFDzMKTH6Q-unsplash-2.jpg?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/5cs1lE05qDWEfjwW65ms8U/95783c9d01735e8f937344791b5812bb/tyler-franta-RbFDzMKTH6Q-unsplash-2.jpg?w=120&h=80&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/5cs1lE05qDWEfjwW65ms8U/95783c9d01735e8f937344791b5812bb/tyler-franta-RbFDzMKTH6Q-unsplash-2.jpg?w=240&h=160&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/5cs1lE05qDWEfjwW65ms8U/95783c9d01735e8f937344791b5812bb/tyler-franta-RbFDzMKTH6Q-unsplash-2.jpg?w=480&h=321&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/5cs1lE05qDWEfjwW65ms8U/95783c9d01735e8f937344791b5812bb/tyler-franta-RbFDzMKTH6Q-unsplash-2.jpg?w=720&h=481&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/5cs1lE05qDWEfjwW65ms8U/95783c9d01735e8f937344791b5812bb/tyler-franta-RbFDzMKTH6Q-unsplash-2.jpg?w=960&h=641&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/5cs1lE05qDWEfjwW65ms8U/95783c9d01735e8f937344791b5812bb/tyler-franta-RbFDzMKTH6Q-unsplash-2.jpg?w=1440&h=962&q=50 1440w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"title":"How Offices Can Prepare for the Return to Work","slug":"how-offices-can-prepare-for-the-return-to-work","content":{"__typename":"ContentfulBlogPost","author":"Lucy Bragg","publishDate":"Feb 8, 2021","updatedAt":"Jan 10, 2022","tags":{"category":{"name":"Use Cases","slug":"use-cases"},"topic":{"name":"Offices","slug":"offices"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The workplace has drastically changed due to COVID-19. As of right now, roughly half the workforce is remote and workplace preferences are shifting alongside. This begs the question: how can offices prepare for the return to work?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Amidst this global pandemic, it is crucial for you to keep your employees and office visitors safe as they return to work. By incorporating new technology in your return-to-work plan, you can offer an adapted workspace that ensures everyone’s safety, while also improving the overall workplace experience for employees. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Due to these shifts in the workplace, organizations must plan for flexible working models. After months of working remote, workplace preferences have changed, with employees increasingly desiring flexibility with how and where work is done. This transition from working remote to returning back to the office can seem daunting, but implementing new technology can make this process seamless.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Smart Building Technology \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/your-guide-to-smart-buildings\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Smart buildings\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" use the Internet of Things (IoT) to bring various systems within the building together to share data, generate insights, improve office efficiency, and ultimately create a smarter building. By implementing smart building technology in your office, you will be able to gather information about various office elements; thereby optimizing operations and improving employee experiences. More so, there are different types of smart building technologies that all serve a unique purpose for your office.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor Positioning Systems (IPS)\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"IPS provides accurate data on office traffic, occupancy, and usage which can be used to collect data on device movement throughout the office. This provides valuable insight to limit contact between occupants, and helps employees navigate the space. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital Indoor Mapping\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"An indoor map acts as a digital asset for your office, providing helpful information and visualizations to visitors and employees. Integrating Mappedin’s \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/verticals/offices/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"office mapping software\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" with other smart building technology allows employees to locate available meeting rooms, submit tickets for empty hand sanitizer stations, and more. Offices and indoor spaces are changing constantly, and so the ability to maintain and \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://vimeo.com/505883955\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"edit office maps\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" ensures data integrity in real-time. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Contact Monitoring \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With IPS and your digital indoor maps, additional services such as \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://info.mappedin.com/open-source-contact-monitoring-app\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Contact Monitoring\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" software can be implemented. This can be used to notify employees if they have been in close contact with someone who tested positive for COVID-19. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Integrated Workplace Management System\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Within Smart Buildings, we see the importance of having an Integrated Workplace Management System (IWMS) which can provide enhanced and efficient operations within the office space. An IWMS platform helps workplace teams optimize the use of resources, keeping your buildings operating and your workforce engaged.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With a smart building infrastructure, an IWMS can serve many functions for both employees and facilities teams. For example, workspace teams can improve safety with evacuation planning and contact monitoring, manage and track building assets, monitor and optimize space utilization, and more. We discuss this further in our blog \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/why-your-office-building-needs-indoor-mapping-an-iwms\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Why Your Office Building Needs Indoor Mapping & An IWMS. \",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"4zoAiCT70byEJk0uPUMSYG\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Employee Experience Applications\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Within IWMS, there are digital services that are important for the evolving workplace. We recently \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.newswire.ca/news-releases/mappedin-offers-indoor-mapping-capabilities-to-servicenow-workplace-service-delivery-solution-866668241.html\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"announced our partnership\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" with ServiceNow and specifically their Workplace Service Delivery product. We’ve teamed up with ServiceNow to offer indoor mapping capabilities within their \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.servicenow.com/products/workplace-service-delivery.html\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Workplace Service Delivery\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" (WSD) product because it provides employees and managers the best digital experience from anywhere. This service allows you to keep your workplace running smoothly with a multi-channel, mobile-enabled solution. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"WSD automates workflows, making it easy for employees and employers to get what they need, when they need it, from the office or at home. When preparing to open up offices, this tool allows you to automate requests, reservations, and repairs so you can focus on what’s important.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Benefits of Workplace Service Delivery \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Digital Workplace Service Experiences\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Enable employees to easily request workplace needs and asks such as room configurations, catering, AV support and more from a single, unified platform.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"unordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Enhance Reservation Experiences \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Create flexibility in the workplace with direct employee access to reserve workspaces, including desks and meeting rooms, all through connected devices.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"unordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Space Utilization and Cost Efficiencies \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Access better space management tools for corporate real estate teams and understand how employees work, including real-time analytics and utilization data for spend optimization.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"unordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin Features Available to ServiceNow Users\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Map Editor\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Utilize Mappedin’s simple editor tools so that property managers and tenants can keep their building floor plans up to date, in real-time.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"unordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Map Visualizations\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Incorporate a mapping element to meeting room reservations and desk bookings, along with giving employees additional, location-based information.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"unordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Wayfinding Application\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Allows employees to easily navigate around an office or large work campus to find services, meeting rooms, and amenities.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"unordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Conclusion \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Together, enabling flexible working models, smart building technology and an IWMS can help offices prepare for the return to work. These technologies increase workplace team efficiency, improve employee experience, and ultimately increase productivity in the workspace.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Are you interested in learning more about Mappedin’s integration with ServiceNow’s Workplace Service Delivery and how it applies to your workspace? \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/contact-us/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Contact us\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" today for more information.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/jpeg;base64,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","aspectRatio":1.298190892077355,"src":"//images.ctfassets.net/wdjnw2prxlw8/2lJ2Qy2lr5hYhqBJNXErTM/8f84def832688cde368bce0a181362e8/office.jpeg?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/2lJ2Qy2lr5hYhqBJNXErTM/8f84def832688cde368bce0a181362e8/office.jpeg?w=120&h=92&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/2lJ2Qy2lr5hYhqBJNXErTM/8f84def832688cde368bce0a181362e8/office.jpeg?w=240&h=185&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/2lJ2Qy2lr5hYhqBJNXErTM/8f84def832688cde368bce0a181362e8/office.jpeg?w=480&h=370&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/2lJ2Qy2lr5hYhqBJNXErTM/8f84def832688cde368bce0a181362e8/office.jpeg?w=720&h=555&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/2lJ2Qy2lr5hYhqBJNXErTM/8f84def832688cde368bce0a181362e8/office.jpeg?w=960&h=739&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/2lJ2Qy2lr5hYhqBJNXErTM/8f84def832688cde368bce0a181362e8/office.jpeg?w=1440&h=1109&q=50 1440w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"title":"ServiceNow and Mappedin: Improving the Employee Experience","slug":"servicenow-and-mappedin-improving-the-employee-experience","content":{"__typename":"ContentfulBlogPost","author":"Lucy Bragg","publishDate":"Feb 23, 2021","updatedAt":"Jan 10, 2022","tags":{"category":{"name":"Company","slug":"company"},"topic":{"name":"Customer Examples","slug":"customer-examples"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"ServiceNow is a leading digital workflow company that makes work, work better for people. They have helped nearly 7,000 enterprise customers transform their old, manual ways of working into modern digital workflows, ensuring that employees and customers get what they need, when they need it. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We recently teamed up with ServiceNow to offer indoor mapping capabilities within their \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://blogs.servicenow.com/2021/new-employee-workflow-solutions-keep-workforces-safe.html\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Workplace Service Delivery \",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"(WSD) solution. We will be exploring our integration with ServiceNow, how ServiceNow® Workplace Service Delivery caters to the employee experience, and how Mappedin fits into this industry. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Returning to the Workplace\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Amidst the pandemic, businesses must adapt to changes in the workplace by reconsidering where and how work happens. Today, many businesses are considering flexible working models, with plans for extending working-from-home arrangements. This warrants the question: how can businesses support their employees during these shifts in the workplace? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Now, businesses must provide more accommodation for employees, as well as a more inclusive employee experience. Traditional work life can be filled with frustrating, repetitive and routine tasks that take away time from what’s important. For example, finding an open desk for a few days at the office, reserving a conference room for a team meeting, inviting a customer and ensuring they have parking and a badge, or even letting the workplace team know there is a problem with the coffee machine, are all common employee workplace challenges. By creating a streamlined experience for your workplace, these everyday problems can be reduced, as employees and managers will be able to access all the services they need.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"2aN6m0Y1gLqeiL1Je3CvzK\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"How ServiceNow Improves the Employee Experience \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"ServiceNow understands that servicing a distributed workforce requires us to re-think, extend, and digitize many of the service offerings currently found in the workplace. As such, they address these common employee workplace challenges by building and automating employee workflows.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Workplace Service Delivery (WSD) Product\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"As businesses bring employees back to the workplace – once it’s safe to do so – they need to make sure that employees are supported in the transition, providing seamless experiences and access to the tools and resources they need. But traditional workplace services have been filled with frustrating, disjointed and repetitive tasks. An employee often doesn’t know who to contact when the coffee machine is broken, where to reserve a temporary desk or how to get their visitor a badge and parking. This frustration can be reduced with the introduction of ServiceNow Workplace Service Delivery. This solution makes it fast, simple, and easy for employees and managers to access the workplace services they need, while providing a safe and efficient workplace.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Workplace Service Delivery seamlessly automates common workplace questions for employees, making it easy to request and fulfill workplace services. Employees can find answers, get assistance, and get things done from a single source. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Key Benefits\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Create safe, managed processes for returning employees to the workplace \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Enhance the reservation experience for your employees\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Create workplace services to fulfill employee requests \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Provide visitors a smooth and hassle-free experience\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Enable workplace teams to provide timely help to employees with case management\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Provide employees a unique view when making space reservations \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"unordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin’s Integration with ServiceNow\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"At Mappedin, we deliver seamless indoor mapping and wayfinding experiences across all industries. In the office environment in particular, this helps employees by increasing safety and making day-to-day navigation and discovery simple. Built for scale, our flexible platform and strong integration capabilities enable us to work with leading operators, software providers and developers around the world.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We’ve recently\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.newswire.ca/news-releases/mappedin-offers-indoor-mapping-capabilities-to-servicenow-workplace-service-delivery-solution-866668241.html\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\" announced an integration\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" with ServiceNow Workplace Service Delivery to offer indoor mapping capabilities within their solution and Now Platform®, providing the best digital experience for employees and managers.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mapping Features in ServiceNow Workplace Service Delivery Powered by Mappedin\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Our integration with ServiceNow enables a 3D interactive digital space mapping solution for workplaces. In an increasingly distributed work environment, digital solutions must enable simple and flexible experiences, including the ability to easily find and book desks, collaboration spaces and meeting rooms, and navigate the workplace. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Our powerful indoor mapping platform increases employee productivity and satisfaction in the workplace. Employees can use maps to visualize and access various services, such as finding and reserving available workstations and parking spots. They will also be able to optimize time with our turn-by-turn navigation feature which leads them directly to where they need to go. Along with accessing various workplace services, our maps allow employees to raise issues when hand sanitizer stations need to be refilled, the vending machine breaks, or any other issue occurs. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To further increase workplace team efficiency, our service provides simplified editing tools to make simple changes to desk layouts, close off amenities that are temporarily out of order, and more. Property managers can also use this tool to keep their building floor plans up to date, in real-time. Together, our mapping visualizations, navigation capabilities and editing tools cater to the employee experience and increase workplace efficiency. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Looking Forward\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin’s integration with ServiceNow Workplace Service Delivery provides indoor mapping capabilities that enhance the workplace of today along with delivering a better foundation for the future. Our solutions increase workplace team efficiency, the employee experience, and ultimately drive productivity in the workspace. We are committed to the evolution of this integration to keep up with the changing workplace environment.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To learn more about how Mappedin and ServiceNow are working together and how we might enhance your workplace, \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/contact-us/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"contact us\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" today.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/jpeg;base64,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","aspectRatio":1.3518808777429467,"src":"//images.ctfassets.net/wdjnw2prxlw8/2aN6m0Y1gLqeiL1Je3CvzK/6679f3b82373a90ccea9ef23bfa64fed/guy_at_desk.jpeg?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/2aN6m0Y1gLqeiL1Je3CvzK/6679f3b82373a90ccea9ef23bfa64fed/guy_at_desk.jpeg?w=120&h=89&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/2aN6m0Y1gLqeiL1Je3CvzK/6679f3b82373a90ccea9ef23bfa64fed/guy_at_desk.jpeg?w=240&h=178&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/2aN6m0Y1gLqeiL1Je3CvzK/6679f3b82373a90ccea9ef23bfa64fed/guy_at_desk.jpeg?w=480&h=355&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/2aN6m0Y1gLqeiL1Je3CvzK/6679f3b82373a90ccea9ef23bfa64fed/guy_at_desk.jpeg?w=720&h=533&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/2aN6m0Y1gLqeiL1Je3CvzK/6679f3b82373a90ccea9ef23bfa64fed/guy_at_desk.jpeg?w=960&h=710&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/2aN6m0Y1gLqeiL1Je3CvzK/6679f3b82373a90ccea9ef23bfa64fed/guy_at_desk.jpeg?w=1440&h=1065&q=50 1440w","sizes":"(max-width: 480px) 100vw, 480px"}}}}],"tags":{"category":{"slug":"product","name":"Product"},"topic":{"slug":"sdks","name":"SDKs"}}}}},"pageContext":{"slug":"wayfinding-sdk-offices"}},
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