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    "result": {"data":{"contentfulComposePage":{"title":"Feature 101: Mappedin Search for Web SDK","seo":{"title":"Feature 101: Mappedin Search for Web SDK","description":null},"content":{"author":"Mandy Tang","publishDate":"Sep 19, 2022","updatedAt":"Sep 29, 2022","content":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"As part of the latest Mappedin Web SDK, the new Search feature provides you with the ability to supercharge your data which ultimately gives your customers better search results. The new Search feature improves the capability to index deeper into your data. Customers have the ability to search across a vast number of different search terms, giving them the ability to find exactly what they need, even down to the product level. \",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-2\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Search Features\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-3\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Deep indexing\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The search experience is optimized to quickly deep index your data and return more relevant search results, ensuring users get what they need as fast as possible. \",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-3\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Offline capability and scalability\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Search is always available even if a device is offline. No backend service or network requests are required. Searches are performed locally and scale well with additional users. There is no extra load as the number of search queries increases on your app.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-3\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Fuzzy matching\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The fuzzy matching technique returns matching results when a term does not match exactly, for example, due to a typo or misspelling, and improves overall searchability.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"embedded-asset-block\",\"data\":{\"target\":{\"sys\":{\"id\":\"6Hve8zWu196AWMSWYxIpbw\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[]},{\"nodeType\":\"heading-3\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Prefix search\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Searches against the beginning of words in your data will display results before the whole word is typed and significantly reduces search times.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-3\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Search ranking\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Results are ranked by relevance based on a number of adjustable settings and popularity. Commonly searched terms could have more weight and display in higher priority than terms that are seldomly searched for.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-2\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Feature Benefits\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-3\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Make your data more discoverable\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Shape the search experience the way you want by modifying your venue data to suit your needs. Easily add or remove keywords in a location’s description and tags, to modify its ranking in the search results. Search SDK has support for matching terms in the following types of data from our CMS:\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"unordered-list\",\"data\":{},\"content\":[{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Location Names\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Location Tags\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Location Descriptions\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Category Names\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Location Names, Descriptions and Tags within Categories\",\"marks\":[],\"data\":{}}]}]}]},{\"nodeType\":\"embedded-asset-block\",\"data\":{\"target\":{\"sys\":{\"id\":\"18mSG7jSXSLE80g2eS1ivZ\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[]},{\"nodeType\":\"heading-3\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Auto-suggest results\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The auto-suggest feature provides a quick way to find what you are looking for and makes the terms in your data more discoverable. Typing “foo” could suggest “food” and “football”, or typing “pla” could suggest “PlayStation” or “plates”.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-3\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Customize searches\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Take full control over the ranking of your search results by modifying the weight of each data type. We support the following customizations: \",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"unordered-list\",\"data\":{},\"content\":[{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Location name, tag, and description weight\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Category names weight\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Location descriptions and tags within categories weight\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Ability to toggle on/off indexes for location descriptions and tags\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Ability to toggle on/off indexes for location descriptions and tags within categories \",\"marks\":[],\"data\":{}}]}]}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"These values contribute to the position of each data type within your search results. The higher the weight, the higher this data type ranks.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-2\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"How do I get started?\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Mappedin Search indexes the locations and categories for this easy-to-use feature. This lightweight but capable search engine only requires one line to set up and another to query. \",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"You can read more about Search on our \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://developer.mappedin.com/web-sdk/v4/search\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"Developer Portal\",\"marks\":[{\"type\":\"underline\"}],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\" and watch our demo \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://vimeo.com/mappedin/search\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"here\",\"marks\":[{\"type\":\"underline\"}],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\". \",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://vimeo.com/751709700/46e2fcd8c6\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"https://vimeo.com/751709700/46e2fcd8c6\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-2\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Future Use Cases\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Need to add third-party data? Easily combine your own custom data source with Mappedin’s to extend the capabilities of your search experience. Your data gets searched alongside data from Mappedin’s CMS. Once added, you have the ability to pass in a weight value so you can control how this data ranks. The data you combine with the search may contain any number of custom attributes.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\\nAre there other use cases or features you’d like incorporated into the Search feature for Web SDK that would benefit your venue? Reach out to let us know, or contact us today to learn more about how our \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://www.mappedin.com/mapping/sdks/\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"SDKs\",\"marks\":[{\"type\":\"underline\"}],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\" and \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://www.mappedin.com/wayfinding/digital-directory/\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"Digital Directory\",\"marks\":[{\"type\":\"underline\"}],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\" can benefit your mall, office, campus, stadium or venue.\",\"marks\":[],\"data\":{}}]}]}","references":[{"contentful_id":"6Hve8zWu196AWMSWYxIpbw","__typename":"ContentfulAsset","description":"","file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/6Hve8zWu196AWMSWYxIpbw/d50ebbd1b1ee5b4b02a7b8bf54ac0297/Screen_Shot_2022-09-13_at_12.12.13_PM.png","contentType":"image/png"}},{"contentful_id":"18mSG7jSXSLE80g2eS1ivZ","__typename":"ContentfulAsset","description":"","file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/18mSG7jSXSLE80g2eS1ivZ/eb3437bbf028c1c2d8bd5378897f3563/Screen_Shot_2022-09-13_at_12.12.36_PM.png","contentType":"image/png"}}]},"image":{"file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/1AkMwkG19zFe7OIeUoAle2/f51f338183a42756e8eef1540682fa1b/woman_holding_phone_with_digital_indoor_map_mappedin_blue_dot_positioning.jpg"}},"pdf":null,"relatedPosts":[{"title":"Product 101: Mapping SDKs","slug":"product-101-mapping-sdks","content":{"__typename":"ContentfulBlogPost","author":"Sofia Spagnuolo","publishDate":"Jul 5, 2021","updatedAt":"Jan 21, 2022","tags":{"category":{"name":"Product","slug":"product"},"topic":{"name":"SDKs","slug":"sdks"}},"content":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mappedin’s Software Development Kits (SDKs) take indoor mapping to the next level. At Mappedin, we give you the tools you need to create, customize, and enhance your own unique maps all powered through our proficient SDKs. Mappedin’s \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"SDKs\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://info.mappedin.com/mapping-sdk\"}},{\"nodeType\":\"text\",\"value\":\" are the foundation of every indoor mapping experience we’ve built, and they can be the foundation for your mapping application too. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"31Oe7C7vrESG6Kmm7c5NHT\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"What is an SDK?\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Imagine you are going to a birthday party and need to quickly bake a cake. There is no time to buy all of the ingredients and start from scratch, and that’s where a pre-made cake mix comes in as a saviour. Our SDKs are the cake mix for building indoor maps so you can build and maintain applications without writing code from scratch. SDKs are packages of code with pre-built functionality that we provide to you all in one installable package. SDKs are essentially downloadable tool kits that you can use to build a customized 3D mapping experience that suits the needs of your application.  \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"How does it work?\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mappedin’s SDKs are built on top of existing libraries (existing packages of code) to build an end-user experience. We offer well-documented \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"resources\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://developer.mappedin.com/\"}},{\"nodeType\":\"text\",\"value\":\" for all features and components across iOS, Android and Web to make getting started with our SDKs a simple process. At Mappedin, we ensure you have the tools needed to build a unique mapping experience that fits your brand and required functionality. Our documentation offers details on how to connect our code to your application through sample applications, how-to guides and descriptions of individual codes and functions such as \\\"getPositionLatLon\\\", which translates geocoordinates to coordinates in our mapping software.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"SDKs can be simple to use when provided with our sample applications. Sample apps are examples of functioning code that shows the capability of the SDK. Going back to our cake mix analogy, sample apps are the instructions on the back of the box explaining how to bake the cake. Developers can learn from sample apps as it can frame their understanding of the SDK. Sample apps show the exact code needed to perform an action and allow developers to easily modify and experiment with our SDKs after learning from that action. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"When working with our SDKs, we offer developers the ability to use React Native for Android and iOS devices through the same platform, making SDKs easily accessible to all. React Native can be more cost efficient with fast development incentives. SDKs can create experiences across all devices and can fit into any platform, making for an effortless integration when building innovative map features and experiences.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"2dU4kuJ1JayGkK3QeKcUSx\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Product Features:\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"3-D Map\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\": Zoom, pan, and rotate when using Mappedin’s 3D maps. 3D maps are an essential part of our SDK that acts as a foundation for the rest of our features. Think of our 3D maps as the flour mix and the rest of our features as the water, eggs, chocolate chips, or sprinkles!\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"A-B Wayfinding\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\": Mappedin allows users to navigate their way through any venue. Wayfinding is a seamless experience that operates between two predefined locations, or from a user’s current location, to any point of interest on the map. Use our SDK to search for points of interest or explore category listings to get accurate turn-by-turn directions on any device.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Multi-Stop and Multi-Floor Wayfinding: \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"This SDK uses pre-built functionality for users to plan additional stops or for routes that require multi-floor travel. Mappedin employs a simple-to-use API signature for all of the navigation happening in the SDKs with turn-by-turn directions for users.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor Positioning\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\": With the implementation of \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"blue dot\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/blog/product/positioning/9-use-cases-for-blue-dot-wayfinding/\"}},{\"nodeType\":\"text\",\"value\":\" technology, users can locate themselves and get directions from their precise location in real-time. Through Apple fingerprinting technology or Android indoor positioning solutions such as Indoor Atlas, our SDKs are able to present a seamless wayfinding experience to your application users.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Follow Mode: \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"As you travel through your venue, Follow-Mode ensures the map will automatically rotate for every turn along the way with no need to pan or move the map to keep up with you. The blue dot experience is enhanced by having the camera focused on the blue dot in top/down to 3rd person view angles throughout the entire journey.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Smart Label\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\": \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Smart labels\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/blog/product/features/feature-101-smart-labels/\"}},{\"nodeType\":\"text\",\"value\":\" are used to indicate locations on the map and are powered by a ranking algorithm to ensure labels are visible at all times. Users are able to pan, zoom and rotate the map without losing the clarity of smart labels. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Smart Search\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\": Mappedin's Smart Search is an AI-driven feature of Mappedin’s platform. End-users can type and receive predictive results to make finding points of interest easier. Smart Search enables users to search by location, category, brand, and more. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Amenity Icons\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\": Use this SDK to implement pre-designed images to signal the location of elevators, escalators, restrooms, and other amenities located on your map.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Offline Support\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\": Our SDK allows for our mapping experience to fully function while disconnected and will update once reconnected. The SDK gives you the tools to cache and load venue maps from cached data, enabling users to view the maps offline.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Advanced Markers: \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"Mappedin’s Advanced Markers make it possible to reproduce any type of layout ranging from a simple marker to a Tooltip rendered with HTML content.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"RTL Text: \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"Mappedin’s SDK allows customers to have right to left text support in their map to support all customers and users around the world.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"External IDs\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\": Mappedin’s maps are capable of integrating any data on top of the map when using external IDs. Our SDKs are well suited for integration with software programs in any industry. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Customer and User Benefits \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"SDKs are designed for those who have a vision to expand and create a completely custom mapping and navigation system. With our SDKs, developers can implement the latest innovative technology that fits their needs perfectly. Evolve your company by adding a navigation system that can be designed as an extension of your brand through our SDKs. SDKs can be used within pre-existing apps, integrated with other experiences such as proximity marketing, washroom wait time estimates, mobile food ordering, and more, or used as a visualization layer for critical venue data. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"With strong documentation, sample applications, tutorials, and step-by-step getting started guides, we can empower developers to utilize indoor mapping in advanced and creative ways. At Mappedin, we ensure you have the core elements running when setting up a new venue, before incorporating features unique to your experience so you can start building on the right track.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mappedin prioritizes a seamless integration with our SDKs, that’s why our integrations team is dedicated to the evolution of our SDKs and offers support when implementing our product into a customer’s platform. We help our customers so they can help their users. Ultimately, SDKs allow creativity to flourish when creating indoor navigation systems with perks that extend your vision into a reality.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"7HmUgpRJNDdSXlgGfO5fss\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The possibilities are endless with Mappedin’s SDKs and we make sure you have the tools needed to create an impactful execution of our maps. To learn more about our SDKs, visit our \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"developer portal\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://developer.mappedin.com/\"}},{\"nodeType\":\"text\",\"value\":\", or \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"book a demo\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/contact-us/\"}},{\"nodeType\":\"text\",\"value\":\" today.\",\"marks\":[],\"data\":{}}],\"data\":{}}]}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQEAlgCWAAD/2wBDABALDA4MChAODQ4SERATGCgaGBYWGDEjJR0oOjM9PDkzODdASFxOQERXRTc4UG1RV19iZ2hnPk1xeXBkeFxlZ2P/2wBDARESEhgVGC8aGi9jQjhCY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2P/wAARCAANABQDASIAAhEBAxEB/8QAFwAAAwEAAAAAAAAAAAAAAAAAAAUGBP/EACQQAAICAgECBwEAAAAAAAAAAAECAxEABCEiQQUyUWFxgbHh/8QAFwEAAwEAAAAAAAAAAAAAAAAAAAIDBP/EABsRAAIDAAMAAAAAAAAAAAAAAAECABExAxMh/9oADAMBAAIRAxEAPwCZMkUe1M/S3DFRR7jNkmjWikQBlDgSdVKQTxXHbjFiRLIrEjlVavqq/cf+FQpva77WxbGDWpQCR5SP7mltyTU3poSak1SrkGBx8HDGEscUr2ysSOLJvvfp74YdLGI3KgNez//Z","aspectRatio":1.4992841071793823,"src":"//images.ctfassets.net/wdjnw2prxlw8/2dU4kuJ1JayGkK3QeKcUSx/adc15c7dcb567bb64481f1554aa7492b/woman.jpeg?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/2dU4kuJ1JayGkK3QeKcUSx/adc15c7dcb567bb64481f1554aa7492b/woman.jpeg?w=120&h=80&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/2dU4kuJ1JayGkK3QeKcUSx/adc15c7dcb567bb64481f1554aa7492b/woman.jpeg?w=240&h=160&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/2dU4kuJ1JayGkK3QeKcUSx/adc15c7dcb567bb64481f1554aa7492b/woman.jpeg?w=480&h=320&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/2dU4kuJ1JayGkK3QeKcUSx/adc15c7dcb567bb64481f1554aa7492b/woman.jpeg?w=720&h=480&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/2dU4kuJ1JayGkK3QeKcUSx/adc15c7dcb567bb64481f1554aa7492b/woman.jpeg?w=960&h=640&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/2dU4kuJ1JayGkK3QeKcUSx/adc15c7dcb567bb64481f1554aa7492b/woman.jpeg?w=1440&h=960&q=50 1440w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"title":"Mappedin Developer Portal Launch","slug":"mappedin-developer-portal-launch","content":{"__typename":"ContentfulBlogPost","author":"Lucy Bragg","publishDate":"Jul 22, 2022","updatedAt":"Jul 22, 2022","tags":{"category":{"name":"Developers","slug":"developers"},"topic":{"name":"Features","slug":"features"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Something we focus on at Mappedin is building a great experience for developers who use our products. More often than not, we encounter questions, suggestions, and improvements that we take into consideration when building our products. This feedback loop is important as we take steps to refine how developers interact with our SDKs to build their solutions. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We recently made a major step in evolving Mappedin’s Developer Portal, where you can find the guides, code samples, and reference docs you need to build a completely custom mapping solution on your website or app with Mappedin SDKs. We’ve made many improvements to our Developer Portal, and this blog will cover what’s new, what’s included, and how to test our SDK features and capabilities in real-time!\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"3PKR0XcFQy9HBjO4OvcdS4\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"What is the Developer Portal?\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-1\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin’s Developer Portal\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" provides well-documented resources for developers to create their own unique mapping experiences. Documentation on the features and components across all of our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mobile and Web SDK products\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" can be found, along with an up-to-date version release roadmap, integration guides, and a new Developer Playground. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"What’s New?\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-1\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We have expanded the range and depth of documentation to support indoor mapping capabilities for mobile and web-based applications across a variety of use cases. There are more interactive examples and an exciting new addition — the \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/playground/latest/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Developer Playground\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"! Developers can now test our Web SDK in real-time to explore its endless capabilities.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We’ve also made it easier to find documentation support for the latest and earlier SDK versions, along with release notes and migration guides that were previously hosted on the Developer Blog. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Developer Portal Guide\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-1\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"What does the Developer Portal include? Let’s delve in. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"SDK Documentation \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We offer well-documented resources for all features and components across \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/web-sdk/latest/getting-started\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Web\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/react-native-sdk/latest/getting-started\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"React Native\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/ios-sdk/latest/getting-started\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"iOS\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", and \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/android-sdk/latest/getting-started\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Android\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". This includes a getting started guide, API reference, sample application, release notes, and migration guides. Mappedin API trial keys are also available to provide access to sample data.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Getting Started Guide\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/web-sdk/latest/getting-started\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"getting started guides\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" for each SDK, developers can get up and running quickly and experience the customization our products have to offer. Simply copy and paste code that will load the Mappedin SDK in its respective platform, display the map, and play around with features and capabilities.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"API Reference\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Developers can refer to our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/web-sdk-api/latest/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"API Reference\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", which lists the classes and methods of what our code can do. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Guides\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Our SDK documentation includes step-by-step guides on how to add features to the map. We walk users through concise steps and provide sample code for developers to copy and paste. We have guides on our most used features for \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/web-sdk/latest/getting-started\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Web\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/react-native-sdk/latest/getting-started\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"React Native\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/ios-sdk/latest/getting-started\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"iOS\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", and \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/android-sdk/latest/getting-started\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Android\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\".\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Release Notes & Migration Guides\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We provide documentation for release upgrades and changes to our SDKs. For major changes, you can refer to our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/web-sdk/latest/migration-guide\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"migration guides\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", and minor changes can be found in our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/web-sdk/latest/release-notes\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"release notes\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Developer Playground\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"An exciting new addition to the Developer Portal is the \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/playground/latest/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Developer Playground\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" — an interactive space that enables developers to modify the existing code and visualize our SDK features in real-time, including:\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/playground/v4/adding-interactivity\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Adding Interactivity\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/playground/v4/markers\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Markers\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/playground/v4/flat-labels\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Flat Labels\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/playground/v4/floating-labels\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Floating Labels\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/playground/v4/a-b-wayfinding\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"A-B Wayfinding\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/playground/v4/camera-controls\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Camera Controls\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"unordered-list\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"5RzmVd8MWRClEWAHoNKMcc\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Customize maps, test features and functionality, and explore capabilities. There is also the ability to edit and experiment with more options in a public CodeSandbox. We will be adding more tutorials soon so that everyone can use the Developer Playground with ease. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Release Roadmap\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Our release roadmap for the entire Mappedin SDK suite across different platforms is standardized. The \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/releases/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"release roadmap\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" showcases the timeline of how each of our SDKs go into different major versions, “Unstable”, “Current”, “Long Term Support” and “Deprecated” so that Mappedin customers can upgrade based on their unique requirements.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Unstable:\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" Mappedin is actively developing new features that will be included in our beta release. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Current:\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" The release is actively being developed and customers are treated as stakeholders for adding requirements and adjustments to the product roadmap.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Long Term Support:\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" There is no active product roadmap, meaning there will be no new features added; however, Mappedin may from time-to-time choose to fix API level bugs.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Deprecate:\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" There will be no new features added, and bugs will not be resolved. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"unordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Integrations\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Documentation of possible mapping integrations is also available in the Developer Portal. This includes \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/data-sync/overview\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Data Sync\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/geojson-export/overview\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"GeoJSON Export\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", and \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/pre-built-applications/responsive-web-app-guide\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Pre-Built Applications\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". These documents outline hardware and software requirements, how to format data, and how to integrate these products into a map. We also provide code snippets for developers to easily read the functionality.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"New Developer Blog\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With the launch of the new Developer Portal, we have merged the \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/developers\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"developer blog\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" with our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"main blog\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" so that all content is discoverable from one central location. However, users can search for developer content on the Developer Portal for quick and easy access. Developer content is focused on industry trends and unique use cases such as \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/developers/use-cases/augmenting-directions/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Augmenting Directions With Wait Time Information\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\".\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"jkD16NKgOwV1LuqHgzihV\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Github\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We also have quick access to Github on the Developer Portal. You can find additional examples and sample applications \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://github.com/MappedIn\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"here\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Start Using SDKs\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-1\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With access to getting started guides, sample applications, and our professional developer network, we can help bring your mapping vision to life. Explore our SDK features and capabilities in real-time in the \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Developer Playground\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", and \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/contact-us/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"contact us today\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" to start creating your own custom mapping experience.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/png;base64,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","aspectRatio":1.2107355864811133,"src":"//images.ctfassets.net/wdjnw2prxlw8/6SsBxZ7599ru4Iu77CxzSB/2ef6e298d62df94e8ca044b6a5b83c42/Screen_Shot_2022-07-20_at_4.50.24_PM.png?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/6SsBxZ7599ru4Iu77CxzSB/2ef6e298d62df94e8ca044b6a5b83c42/Screen_Shot_2022-07-20_at_4.50.24_PM.png?w=120&h=99&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/6SsBxZ7599ru4Iu77CxzSB/2ef6e298d62df94e8ca044b6a5b83c42/Screen_Shot_2022-07-20_at_4.50.24_PM.png?w=240&h=198&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/6SsBxZ7599ru4Iu77CxzSB/2ef6e298d62df94e8ca044b6a5b83c42/Screen_Shot_2022-07-20_at_4.50.24_PM.png?w=480&h=396&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/6SsBxZ7599ru4Iu77CxzSB/2ef6e298d62df94e8ca044b6a5b83c42/Screen_Shot_2022-07-20_at_4.50.24_PM.png?w=609&h=503&q=50 609w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"title":"7 Ways Digital Wayfinding Can Improve The Customer Experience","slug":"7-ways-digital-wayfinding-can-improve-the-customer-experience","content":{"__typename":"ContentfulBlogPost","author":"Mappedin","publishDate":"Aug 19, 2020","updatedAt":"Jan 10, 2022","tags":{"category":{"name":"Product","slug":"product"},"topic":{"name":"Indoor Mapping","slug":"indoor-mapping"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"In this article, we explore the different ways that digital wayfinding can be used to improve satisfaction among your visitors.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"How does digital wayfinding enhance customer experiences?\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-1\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"GPS has largely solved the problem of getting lost outdoors. If you need to grab something from a nearby store, you can check Google Maps to see where it’s located – if you want driving directions to a specific area, Waze guides you from start to finish.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"But if you need help navigating an indoor space – say, an airport or a mall – GPS technology won’t work. That’s where indoor digital wayfinding solutions come in.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"43Y9HDOXQzLu6NvApGt6cq\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"From retail to aviation, almost every industry could benefit from implementing digital wayfinding in their physical locations. In this article, we’re going to explore the different ways that digital wayfinding can be used to improve satisfaction among your visitors and consumers.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"7 Ways Digital Wayfinding Improves The Visitor Experience\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital wayfinding uses \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/indoor-mapping-software/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"indoor mapping software like Mappedin\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" to create accurate, interactive maps of a specific area. These indoor maps can then be used by visitors to find exactly what they need, whether that’s a particular store, product, or amenity. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital wayfinding maps are most often seen in large establishments with high foot traffic – malls, university campuses, airports, museums, and theme parks all over the world use interactive wayfinding to guide their customers through an otherwise difficult-to-navigate space.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"There are a few ways to integrate this technology into the customer journey. You can create a custom web app that users can access through their mobile devices, allowing them to find information in real-time. Additionally, you can implement interactive kiosks and digital wayfinding signage that can be placed on location, increasing customer touchpoints with your brand. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The main draw of digital signage and wayfinding apps is that customers can get directions and information easily. Below, we discuss the 7 ways that digital wayfinding makes the visitor experience better and increases customer satisfaction.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"1. Increased Customer Interaction\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The more a customer interacts with your brand, the more likely they are to connect with it. Interactive wayfinding allows users to pinpoint their exact location and navigate through unfamiliar spaces, which then helps familiarize themselves with the environment. It also encourages them to explore your establishment, allowing them to discover new places that they otherwise might have missed.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Customer interaction is also crucial to closing a sale. Every interaction is an opportunity to promote what you’re selling. To encourage your customers to remember your business, you can incorporate logos, promotions, and other marketing assets in your digital signage. This is great for upselling within the store or cross-selling with other brands; not only does the digital wayfinding system convince them to spend more, but it also gives them the directions they need to find (and make) that additional purchase.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When you provide your customers with a way to find product or location information quickly, you reduce their stress and increase the likelihood of spending more time and money in your establishment. Furthermore, integrating interactive digital maps on your website or social media can increase customer interaction even before they set foot in your physical location, so that they’re ready to make a purchase as soon as they get there.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"2. Attracts More Customers\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Customers are attracted to businesses that provide them with extraordinary experiences. If you can design digital wayfinding that addresses customer needs and provides in-depth information, you’ll find that visitors will keep coming back to your business.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor mapping solutions can create immersive virtual tours of all the places customers want to see. This assures them that, whether they want to browse leisurely or run a quick errand, they’ll be able to find what they need instantly. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Some wayfinding platforms also allow you to offer special discounts to customers who access your interactive maps on their mobile devices. Personalized promo notifications can be programmed so that they trigger when a user is in a specific location, encouraging visitors to take advantage and try a new brand. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The bottom line is that interactive wayfinding makes the customer journey significantly less stressful (and may even incentivize it), which makes customers more likely to choose you over a similar establishment that doesn’t have it. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"60bSo2d73E1v1TINFNxjWp\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"3. Customization and Personalization\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital wayfinding creates unique opportunities for the personalization of the customer journey that wouldn’t otherwise be possible. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"One of the downsides of static advertising is that every customer gets the same information. Most likely, they will learn about popular hotspots and other generic places of interest. But when you personalize the customer journey and the messages they receive from your business – by offering tailored recommendations, for example – you generate more interest and increase customer satisfaction.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With the indoor positioning technologies of digital wayfinding, you are able to collect accurate data on the end-to-end visitor journey. This allows you to make customized recommendations for your visitors based on their visit history, searches, and frequently-visited locations.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"On a grander scale, you can even combine customer preferences with long-term data about historical user location information, creating a bespoke experience even for first-time visitors. You’ll also get valuable information and analytics about user behavior that you can use for your marketing efforts, and to identify which areas and products are most engaging. For example, if the customer has mapped to visit your sports equipment section, you can consider delivering promotional messages for sportswear and other related items.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"4. Provides Depth of Information\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"A great way to showcase your digital wayfinding platform is through digital signage. You can use digital signage to highlight updates, news, the weather, and more. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"For example, airport signage informs people about their flight status, boarding gate, and any delays. In grocery stores, customers will be able to see currently available products and where they can be located. Even the individual products themselves can get their own feature.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"If you have a clothing store, visitors will enjoy being able to browse your inventory, view outfit recommendations, and find the design they want in their size on your interactive wayfinding screens.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital wayfinding maps and interactive digital signage will be especially useful for parking lots or cinemas. Available slots will show up on the interactive app or site, helping visitors find a spot as soon as possible. The amount of information you can display in digital signage is endless, especially since you can update them virtually instantly.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Another often overlooked benefit of digital wayfinding is that it can be used to alert people of emergencies and give them directions to exit the establishment or go to a safe location.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"5. Assisted Navigation\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Sometimes, it can take a long time before users find the information they’re looking for on web directories, social media pages, and help kiosks. If visitors can’t find good directions online, it can potentially ruin their overall customer experience, affecting your foot traffic, visibility, and overall revenue. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"This is why it’s crucial to explore different options that empower customers to assist themselves. Traditional kiosks in malls, museums, and amusement parks provide directions to nearby places of interest. When customers use these kiosks, they have to memorize directions, running the risk of getting lost anyway.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"4z1pSI8bZ05B2TBshb4REQ\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"But today’s digital interactive maps take it a step further. With mobile-powered wayfinding design, customers will be able to navigate your facility on their own. Best of all, this wayfinding method is absolutely paperless!\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Instead of just using a static touchscreen display for map information, users can simply use their smartphones as apps show them exactly where to go. Their “blue dot” moves along with them, giving them accurate real-time data. These digital wayfinding systems allow customers to reach their destination faster and with fewer detours.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"6. Improve Convenience & Better Mobility\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Perhaps the biggest advantage of wayfinding maps is that they’re extremely convenient for users. Many tasks, such as inquiries about products and services, that would otherwise require the assistance of staff, can be delegated to the wayfinding app or digital signage. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Inclusivity measures are often integrated into digital wayfinding design, making navigation more accessible to more users. Persons with disabilities, in particular, are more empowered to move around your establishment. There may also be multiple translation options for users, which allows tourists and immigrants to make the most out of your space in spite of the language barrier.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"7. Omnichannel Mapping\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Omnichannel mapping provides your visitors with multiple points of contact with a business. By integrating your interactive wayfinding maps on different devices and software platforms, customers will have a unified and cohesive digital experience. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"You’ll want to implement digital wayfinding across information kiosks, responsive design mobile sites, and web apps. This way, visitors will be able to choose which solution fits their needs best at that moment, and they’ll be able to move seamlessly from one interface to another if their needs change. Plus, some visitors will only want to use the on-ground signage while others will rely entirely on mobile channels – having both means that you’re catering to as many customers as possible.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Omnichannel mapping also has the advantage of providing unique data about the customer journey. The data shared by customers through their devices will allow companies to create personalized experiences for each user. You also get insights as to where users are starting their journey, even outside the venue, and how they end it.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"z0voIEh11siEAPovjSPTV\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"How To Start Implementing \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Incorporating digital wayfinding into your space isn’t easy. It requires an investment in different technologies, from indoor mapping to UX/UI design and more. And if you have a company do it for you, they’ll need to evaluate your location to help you develop the right strategy for your venue or business. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"An indoor mapping provider is your best bet for the best results. They’ll have the expertise necessary to create and automate your indoor maps, as well as integrate your existing software tools and APIs with their own mapping solution.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"First, assess your needs as well as the needs of your customers. A mall or retail space will have different wayfinding and mapping requirements compared to an airport, for example. You’ll also want to think about the different wayfinding options that may be relevant to your business, from interactive help kiosks to QR code scanners to even SMS marketing. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When you’re ready to make the switch, take a look at our article on \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/learn/choosing-indoor-mapping-solutions\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"how to select an indoor mapping solution\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" to help you decide on the right digital wayfinding provider for you.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Satisfy Customers With Digital Wayfinding Maps\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Interactive maps make the visitor experience significantly easier, more convenient, and more fun. Digital wayfinding is designed to address a diverse range of user needs, taking your customer service to the next level.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"While every physical location will have different indoor mapping and design needs, a flexible digital wayfinding provider will be able to adapt to your current situation while being ready to scale for more users and more features as necessary. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With almost a decade in the indoor mapping industry, Mappedin is the ideal partner for your digital wayfinding needs. We can help you develop dynamic, interactive experiences that delight your customers while building a digital indoor mapping foundation that can grow with your business.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/jpeg;base64,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","aspectRatio":1.5,"src":"//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=120&h=80&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=240&h=160&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=480&h=320&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=720&h=480&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=960&h=640&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=1440&h=960&q=50 1440w","sizes":"(max-width: 480px) 100vw, 480px"}}}}],"tags":{"category":{"slug":"product","name":"Product"},"topic":{"slug":"sdks","name":"SDKs"}}}}},"pageContext":{"slug":"feature-101-mappedin-search-for-web-sdk"}},
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