{
    "componentChunkName": "component---src-design-system-templates-article-index-tsx",
    "path": "/blog/product/indoor-mapping/indoor-mapping-australia/",
    "result": {"data":{"contentfulComposePage":{"title":"Indoor Mapping in Australia","seo":{"title":null,"description":"Find out how Australian venues can build indoor mapping experiences and provide solutions for creating, maintaining, and visualizing their property maps."},"content":{"author":"Mappedin","publishDate":"Nov 4, 2021","updatedAt":"Jan 21, 2022","content":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Google Maps provide a solution for navigating outdoor spaces, but what about the indoors? Digital indoor mapping technology allows you to navigate where traditional GPS technology can’t: the indoors. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"With indoor maps, you can orient yourself with ease, locate areas you’re not familiar with, and ultimately get directions to where you need to go. As a powerful digital tool, let’s delve into how Australian venues can build best-in-class indoor mapping experiences and provide solutions for creating, maintaining, and visualizing their property maps.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"3UycWS9R4BDTfix1tCRhex\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"heading-1\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor Mapping Software, Navigation & Positioning Australia\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Australia is well known for its beaches, deserts, extraordinary wildlife, and welcoming atmosphere. Home to many landmarks, a visit to Australia might include a trip to the Sydney Opera House, Port Arthur, Australian War Memorial, or Queen Victoria Building to name a few. As a popular destination, and often a go-to place for travellers wanting to escape their cold winters, Australian venues can benefit from \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"digital indoor mapping\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/indoor-mapping-software/\"}},{\"nodeType\":\"text\",\"value\":\" to captivate tourists and locals alike with impressive wayfinding and navigation.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"As a facility manager, you can optimize your building maintenance operations with state-of-the-art indoor mapping solutions. For instance, you can improve operational efficiency through data-driven space planning and asset tracking. Fewer errors, reduced costs. With indoor positioning enabled, indoor mapping software also helps build \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"smart cities\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/indoor-mapping-help-to-build-smart-cities\"}},{\"nodeType\":\"text\",\"value\":\"; which aim to improve the living conditions of its residents and ultimately deliver exceptional experiences.  \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Manage 3d Indoor Maps and Navigation From One Simple Place\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"As a source of truth for your property maps, indoor mapping platforms such as \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mappedin’s\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/product-101-mappedin-cms\"}},{\"nodeType\":\"text\",\"value\":\" allow you to manage and update your maps and navigation in one central tool. Property owners can store important information about their building or layout including exits and emergency routes, amenity placements, leasing information, and more. Spatial data is connected to physical locations in a building, so that everything, from restrooms to stores, to offices and restaurants, are placed according to real world coordinates. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"With an easy-to-use platform and \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Map Editor\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/mapping/map-editor/\"}},{\"nodeType\":\"text\",\"value\":\" tools, property owners can make real-time updates to their property maps, from long-term venue changes to small or temporary changes, ensuring that maps are always up-to-date and displaying accurate information.  \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"How Mappedin Supports Australia\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"At Mappedin, we put our customers and partners first. Every quarter, Mappedin hosts town hall meetings where our customers and partners connect with our sales, product, and customer success teams to discuss roadmap items, any questions or concerns, future product exploration and more. With a team that supports global clients, Mappedin provides proven value to all indoor spaces, regardless of geographic location.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"We also provide 24h support for Australia, ensuring that time zones are not an issue. Our emphasis on customer support and success ensures that we deliver continuous value and exceed expectations. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Building a Digital Mapping and Wayfinding Experience for Australians\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"With support from our team, we build solutions for Australians to optimize their spaces and deliver impressive wayfinding experiences for property managers, staff, and visitors. As our second biggest market, we have mapped over 130 venues in Australia, with notable customers including \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Vicinity Centres\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.chadstone.com.au/directions/centre-map#/search\"}},{\"nodeType\":\"text\",\"value\":\", QIC, GPT Group, AMP Capital, Mirvac, and Precision Group. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Enable, Engage, and Empower Your Workplace\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor maps provide solutions for all types of workplaces, including complex \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"office buildings\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/industries/offices/\"}},{\"nodeType\":\"text\",\"value\":\" and commercial buildings. This technology enables property managers to keep employee floor plans up-to-date, manage location data, and provide intuitive wayfinding to meeting rooms, offices, restrooms, and all other building amenities. With indoor positioning, management can track documents, equipment, employees, and other important assets to help increase workplace efficiency. Moreover, location insights such as popular searches and most travelled paths can help managers plan desk layouts and floor plans to create safer workplaces. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"With \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"mapping SDKs\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/mapping/sdks/\"}},{\"nodeType\":\"text\",\"value\":\", you can unlock even more powerful experiences such as picking and packing for grocery stores, documentation sorting for construction, smart building applications for offices, and more. With a workplace application and accurate location information, employers can communicate with their team and provide helpful information to employees. For instance, they can send alerts to their staff about building maintenance, fire drills, or important safety information.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Improve Collaboration and Productivity\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Our indoor mapping platform allows you to grant specific permission levels across your organization to enable collaboration and increased productivity. With one consistent draft at any given time, larger teams are able to work on the same venue, saving time and effort. Different team members can be assigned unique permissions so they can best perform their job duties and help keep the map up-to-date. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"You can decide who is responsible for editing location data, altering the physical structure of your venue, pulling usage reports and analytics, and more- all from one tool! These permissions can also be granted temporarily or for a specified amount of time, allowing for flexibility within organizations for contracts or vacation times to be covered without the workflow being interrupted. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Build a Safer, More Secure Workplace\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor mapping solutions are also beneficial for increasing safety measures at your workplace and improving \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"emergency response planning\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/indoor-mapping-improves-emergency-planning?hsLang=en\"}},{\"nodeType\":\"text\",\"value\":\". With up-to-date digital maps, you can visualize the location of emergency exits, fire alarms, fire extinguishers, first aid kits, and all other safety points, and share this real-time data with emergency services. In an emergency, when timing is of utmost importance, it is crucial that responders always have the right information on hand to respond quickly and efficiently.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor maps also help people get in and out of a building as quickly as possible and can provide alternative routes if an entrance or stairwell is blocked off during an emergency. With maps integrated seamlessly into employee or visitor applications, employers can send emergency notifications and alerts to their staff about building maintenance, fire drills, or important safety information. Moreover, with Mappedin’s \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Contact Monitoring\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://developer.mappedin.com/blog/2020-07-28-contact-monitoring/\"}},{\"nodeType\":\"text\",\"value\":\" solution, employers can monitor and notify employees if they’ve been exposed to COVID-19 while on site. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Creating Digital Maps\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Depending on the type of venue you own, indoor mapping may be different for each indoor space. However, \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"indoor mapping\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/create-maps\"}},{\"nodeType\":\"text\",\"value\":\" generally follows similar steps to create. Here are the 7 critical steps:\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"unordered-list\",\"content\":[{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Define the goals for your indoor map\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Find a reliable and experienced indoor mapping solution\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Collect location data and a 2D floor plan of your indoor space\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor mapping providers will transform your 2D floor plans into 3D maps\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Apply internal and external location data and styling to the map\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Geo-reference the map to real-world coordinates for accuracy\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Maintain the map using the software \",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Maintaining Digital Maps\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"With indoor spaces changing constantly, it’s important to find an indoor mapping platform that makes \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"maintaining, updating, and growing your maps\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/maintaining-maps\"}},{\"nodeType\":\"text\",\"value\":\"simple. With simplified Map Editor tools, property owners and operators can ensure that location data is consistently up-to-date and accurate. You can make changes to labels on the map, rearrange amenities and rooms, colour-code and edit logos, mark areas as off-limits, and much more. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"unordered-list\",\"content\":[{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Manage indoor location details\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Update map geometry\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Add events & promotions\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Draft & publish changes\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Reviewing Digital Maps\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The ability to make real-time updates to your maps is extremely useful, however sometimes it’s necessary to preview your maps before they go live. Mappedin’s \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Draft and Publish Mode\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/product-101-draft-publish-mode\"}},{\"nodeType\":\"text\",\"value\":\" enables you to safely review and make additional edits to your maps before publishing them to consumer-facing applications. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"This feature allows you to visualize and pre-plan venue changes without compromising any live data, so that you can start working on changes ahead of time without editing your current map. This can be extremely helpful when planning for things like renovations or major changes. You can then preview your venue maps to see how they would appear on your website, mobile application, or digital directory.  \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Managing Your Venue Data\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"With indoor positioning technology and an indoor mapping platform, property owners and operators can access and manage \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"analytical data\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/blog/product/positioning/how-to-use-indoor-positioning-analytics-to-benefit-your-business\"}},{\"nodeType\":\"text\",\"value\":\" on how their map is used by customers. With Mappedin’s \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Analytics Dashboard\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/mapping/analytics/\"}},{\"nodeType\":\"text\",\"value\":\", this includes detailed reports on visitors, what they’re searching for, where they’re wayfinding to, and their intent while visiting your property. Both the visual reports and raw data can be exported and pulled into any software with ease, making it easy to track trends over time from any platform. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"You can then leverage these insights to help you make more informed decisions about your venue. For instance, you can discover what your visitors are looking for and leverage search data to serve up highly relevant content, promotions, and events that drive increased foot traffic and revenue at your property. In addition, missed searches allow you to see what locations, categories, or brands your visitors are looking for that don’t currently exist at your venue. This report can help identify potential areas for investment.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Showcase Your Indoor Maps\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Now that you’ve perfected your indoor maps, you can showcase them to consumer-facing applications to grab the attention of your guests and offer an enhanced wayfinding experience. You can showcase these maps on your \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"website\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/wayfinding/web-app/\"}},{\"nodeType\":\"text\",\"value\":\", through a mobile application, \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"digital directories\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/wayfinding/digital-directory/\"}},{\"nodeType\":\"text\",\"value\":\", or make them accessible through QR codes placed on printed and digital materials. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Digital directories can be featured in main points of interest, such as entries and common areas, so that visitors can self-serve and get directions during their journey. With maps showcased on your website, customers can access maps prior to visiting your venue to pre-plan their trip ahead of time. In addition, with a mobile app, guests can access maps from any device, and bring directions on-the-go as they navigate your venue.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Finally, Mobile Pass enables customers to transfer directions from a QR code to their mobile device. These QR codes can be featured on printed or digital materials around your venue, ensuring a contactless experience. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor Mapping for Different Industries\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor maps can be used across nearly any industry.\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/industries/\"}},{\"nodeType\":\"text\",\"value\":\" From healthcare to retail, theme parks to college and university campuses, a digital mapping solution makes navigation easy and intuitive for visitors. Although each industry may face its own unique challenges when it comes to mapping, the ability to integrate a mapping platform with additional technology can provide an enhanced experience, regardless of industry.  \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Stadiums\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"On any given day, stadiums have tens of thousands of fans travelling through them, eager to see their favourite team or artist perform. Indoor maps provide visitors with an easy way to find their seat section, food services, washrooms, and more. Through standalone \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"directory\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/wayfinding/digital-directory/\"}},{\"nodeType\":\"text\",\"value\":\" kiosk software, integrated within a mobile app, or featured on the venue website (\",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"as seen with Blundstone Arena\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://blundstonearena.com.au/stadium-map/#/\"}},{\"nodeType\":\"text\",\"value\":\"), fans can easily search for directions. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"7mKjnJM7ED4ieNzgDFUVly\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"It is particularly important to have an efficient \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"indoor mapping platform for stadiums\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/industries/stadiums/\"}},{\"nodeType\":\"text\",\"value\":\" as they have unique event layouts, meaning the floor plan can change many times in a single week. Rod Laver Arena for example, regularly hosts big name performing artists, hosts the Australian Open tennis tournament each year, and has been the venue of choice for other unique events including e-sports and UFC. By digitizing the maps, stadium teams can maintain the various venue layouts in one tool and quickly make changes as things change. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Universities\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Universities and colleges are another area that benefit from interactive \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"campus wayfinding solutions\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/industries/colleges-and-universities/\"}},{\"nodeType\":\"text\",\"value\":\". Digital campus maps can be used for a variety of things in addition to indoor-outdoor navigation. Students, staff, and visitors alike can use Smart Search to discover classrooms, study spaces, food options, shops, and additional services located on campus. Colleges and universities may also highlight on-campus events and promotions with the digital map and thereby increase visibility and student engagement. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Convention Centres\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Convention centers host a variety of events throughout the year, including concerts, exhibits, conventions, and trade shows. Because they have a variety of layouts, they need an indoor mapping solution that’s just as versatile. \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor mapping for convention centres\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/the-importance-of-digital-maps-for-trade-shows-and-exhibitions\"}},{\"nodeType\":\"text\",\"value\":\" provides real-time indoor navigation which is essential at these events, especially considering how chaotic and crowded they can get. Mapping and positioning software help attendees find the booths that they’re looking for, provide additional sponsorship opportunities for venues, and increase exposure for all exhibitors. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Airports\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Sydney Airport is Australia’s busiest airport. In the fiscal year 2018-2019, the airport saw 50.4 million domestic and international passengers. The same year, Melbourne Airport saw 37.4 million passengers, Brisbane Airport had 23.8 million, and even Adelaide Airport welcomed 8.5 million travellers. \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Airports can use indoor maps\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/industries/transportation-hubs/\"}},{\"nodeType\":\"text\",\"value\":\" to improve airport operations as well as enhance the overall airport experience for travellers. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Along with turn-by-turn directions to baggage claim, departure gates, and food services, indoor mapping technology can provide real-time information about flight numbers and schedules. This allows passengers to easily access the information they need when travelling through the airport while features such as Mobile Pass allow the company to distribute QR codes around the venue or on airplane tickets, seamlessly connecting travellers to the map.  \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Transit Stations\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor mapping technology assists travellers\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/industries/transportation-hubs/\"}},{\"nodeType\":\"text\",\"value\":\" who are trying to navigate crowded transportation hubs and helps to provide a seamless connection, regardless of whether they are travelling by bus, train, ferry, or airplane. When integrated with other technology, transit hubs can also display up-to-date and personalized information. This might include a passenger's boarding gate in an airport or an auto-populated path to commuter routes for a passenger that takes the same train every morning.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Passengers may arrive at Bondi Junction Train Station, Circular Quay Train Station, or Flinders Street Station for many different reasons. They all have one thing in common, however: to have a stress-free experience and catch their train on time. In order to do this, transit stations can make departure times easy to find and use indoor maps to help users navigate. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Sports Venues\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Sports venues can use indoor maps\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/industries/stadiums/\"}},{\"nodeType\":\"text\",\"value\":\" to provide directions, showcase events and advertising, and layer on real-time indoor positioning for additional experiences. For instance, by integrating digital indoor mapping with food and beverage ordering systems and wait time planning applications, users can easily locate and purchase from vendors. Providing fans with intuitive navigation makes it easy to locate parking, seats, washrooms, and everything the sports venue has to offer.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Museums\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Museums are another industry that can benefit from \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"digitizing their indoor maps\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/using-digital-maps-in-museums-art-galleries\"}},{\"nodeType\":\"text\",\"value\":\". While the structural elements of most museums are unchanging, the exhibits do change and it’s important for visitors to have access to the most up-to-date information. A digital indoor map allows museum employees to keep their maps accurate, promote on-site museum events, and provide intuitive wayfinding through the venue. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Casinos\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Casinos on their own can have confusing layouts and an overwhelming amount of amenities and points of interest (POIs). To add an additional layer of complexity, casinos are often featured in a resort and combined with restaurants, hotels, retail shopping, and other attractions. Visitors can have a hard time understanding what services are available, let alone navigate to them. Fortunately, \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"casinos can use indoor mapping\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/4-ways-to-use-indoor-mapping-in-casinos\"}},{\"nodeType\":\"text\",\"value\":\" companies, such as Mappedin, which are equipped with navigation and wayfinding capabilities that eliminate this confusion and make it easy for guests to find their way around.  \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Retail\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"What do a large department store and a grocer have in common? Tons of product information. By pairing inventory management systems with an indoor map, stores can put data back in the hands of shoppers while gaining valuable insights into how consumers move through their store. Indoor maps enable solutions for a variety of retail locations, from \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"grocery stores\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/verticals/grocery/\"}},{\"nodeType\":\"text\",\"value\":\" to department stores in a mall, to big box stores. \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Retailers can use indoor maps\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/verticals/retail/\"}},{\"nodeType\":\"text\",\"value\":\" to keep product information up-to-date, edit their store layouts and manage in-store promotions. More so, indoor mapping solutions can map out each store down to an inventory level, enabling both shoppers and employees to move along the most efficient route once inside. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Shopping Centres\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Chadstone Shopping Centre is the largest in Australia and does an excellent job providing \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"intuitive maps for their shoppers\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.chadstone.com.au/directions/centre-map#/\"}},{\"nodeType\":\"text\",\"value\":\". Eastland Shopping Centre is another example that provides a \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"responsive mapping solution\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://eastland.qicgre.com/Centre-Information/Centre-Map#/\"}},{\"nodeType\":\"text\",\"value\":\" on their website so that shoppers can pre-plan their visit or access the map while shopping. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Interactive mapping and wayfinding products for shopping centres allow visitors to search and discover the retailers and services available at a venue while mall management software makes it easy to manage \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"digital shopping centre maps\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/industries/malls/\"}},{\"nodeType\":\"text\",\"value\":\". Digital maps can be easily kept up-to-date and include location information on retailers, restaurants, pop-up events, ongoing deals in shopping centres, and more.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"yPU5UKZBie4o824Z4Cvtx\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor Mapping\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"These are just some of the possible use cases and industries that can benefit from indoor mapping software. Office buildings, warehouses, healthcare spaces, theme parks, resorts, and other indoor spaces can also leverage this technology to provide various solutions. While \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"many venues use Mappedin\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/industries/\"}},{\"nodeType\":\"text\",\"value\":\" to help customers and guests navigate their venue with intuitive step-by-step directions, others use it to better manage their property maps, enable security and emergency response strategies, drive foot traffic, enhance marketing operations, and more.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"No matter the industry or use case, there are a ton of opportunities to streamline and simplify processes, increase productivity, or enhance visitor and customer experiences by utilizing digital indoor mapping solutions. Now that we have explored how digital maps can be beneficial, let’s delve more into indoor wayfinding and indoor positioning systems (IPS).\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor Wayfinding\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor wayfinding\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/9-use-cases-for-blue-dot-wayfinding\"}},{\"nodeType\":\"text\",\"value\":\" helps guests orient themselves in an indoor space, and seamlessly find their way around. Without advanced indoor positioning technology, people have to rely on wayfinding signs, asking for directions, and good old fashioned trial and error. Not only is this inefficient and time-consuming, but it is stressful and all the more frustrating in large and complex spaces.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The introduction of advanced indoor positioning technology has made navigation and wayfinding simple, exciting, and way easier. It enables a completely custom digital experience that users love and can access from the comfort of their mobile devices. You may be familiar with this technology in shopping malls, where you can search and access directions from Point A to Point B from a digital directory. Venues can implement indoor mapping software in several ways to make it easier for people to interact and navigate. Now, you may wonder, how does this technology work? Let’s explore this next. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor Positioning System (IPS)\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor positioning systems\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/mapping/indoor-positioning/\"}},{\"nodeType\":\"text\",\"value\":\" allow users to see their precise location represented by a blue dot within the context of an indoor map. Similar to outdoor GPS, users are not required to enter a \\\"Start\\\" destination and as they begin to follow along a route, the blue dot moves with them, providing an enhanced navigational experience. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor positioning systems are not only beneficial for directions, but can be leveraged in various ways to help businesses. For instance, it allows venue owners and operators to easily manage wayfinding strategies and plan ahead for crowd control. Indoor positioning data and analytics can be used to plan ahead the location of food vendors and services that motivate customer spending. Moreover, IPS can be used to highlight real-time events in your building and send notifications to capture the attention of your customers. Alternatively, IPS can help track important assets such as documents, building material, equipment, employees, and anything to increase workplace efficiency. Optimizing your space and improving your business are made possible through this technology.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor Mapping Software Australia FAQs\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"What types of customers use indoor maps?\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor mapping is valuable for all business types. Our platform enables customers, partners and developers to build unique indoor mapping experiences across a variety of industries and spaces. Sports venues, resorts, malls, hotels, casinos, airports, amusement parks, shopping malls, you name it. With extensive experience in indoor mapping, Mappedin creates innovative solutions that help your business. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"How do indoor maps help with facilities management?\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor mapping platforms provide a \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"centralized management tool\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/product-101-mappedin-cms\"}},{\"nodeType\":\"text\",\"value\":\" for facility managers and operators to edit their venue maps and maintain the most up-to-date and accurate location information. Mappedin’s platform is flexible, easy to use, and can integrate with other apps and frameworks. With simplified \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Map Editor tools\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/mapping/map-editor/\"}},{\"nodeType\":\"text\",\"value\":\", you can make quick changes to labels on the map, rearrange rooms and amenities, colour-code and edit logos, and much more. This powerful platform and tools make maintaining, updating, and growing your maps a simple task. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Why should I implement a digital indoor map at my venue?\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor maps enable businesses to easily manage venues, visualize their space, manage resources, and streamline building operations. Along with simplifying facility management, digital maps deliver an engaging and enhanced customer experience that drives foot traffic and increased revenue. These tools unlock powerful map and navigation experiences, regardless of who the end-user of your platform is.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"What are the advantages of Mappedin vs using other mapping platforms?\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mappedin and our competitors each have a unique approach to solving the challenges of indoor mapping. While there is no right or wrong approach, Mappedin believes in enabling our customers with powerful mapping solutions, easy-to-use tools, and a platform that works for everyone, regardless of industry or use case.  \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"hr\",\"content\":[],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"To learn more about our solutions, \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"contact us today\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/contact-us/\"}},{\"nodeType\":\"text\",\"value\":\".\",\"marks\":[],\"data\":{}}],\"data\":{}}]}","references":[{"contentful_id":"3UycWS9R4BDTfix1tCRhex","__typename":"ContentfulAsset","description":"","file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/3UycWS9R4BDTfix1tCRhex/63b184f87a71a7a64cd68b5571ab7ae0/Sydney_Opera_House_Australia.jpg","contentType":"image/jpeg"}},{"contentful_id":"7mKjnJM7ED4ieNzgDFUVly","__typename":"ContentfulAsset","description":"","file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/7mKjnJM7ED4ieNzgDFUVly/bd05dd3ea7502a1014470f586b92f134/Blundstone_Arena_indoor_mapping.png","contentType":"image/png"}},{"contentful_id":"yPU5UKZBie4o824Z4Cvtx","__typename":"ContentfulAsset","description":"","file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/yPU5UKZBie4o824Z4Cvtx/d88e2bf756ce9b03b27089a48594e633/chadstone-vicinity.jpeg","contentType":"image/jpeg"}}]},"image":{"file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/3UycWS9R4BDTfix1tCRhex/63b184f87a71a7a64cd68b5571ab7ae0/Sydney_Opera_House_Australia.jpg"}},"pdf":null,"relatedPosts":[{"title":"QIC: Digital Innovation for a Retail Portfolio","slug":"qic-digital-innovation-for-a-retail-portfolio","content":{"__typename":"ContentfulBlogPost","author":"Sofia Spagnuolo","publishDate":"Aug 31, 2021","updatedAt":"Jan 12, 2022","tags":{"category":{"name":"Company","slug":"company"},"topic":{"name":"Customer Examples","slug":"customer-examples"}},"content":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"With a goal to increase digital innovation across their portfolio of shopping centres, QIC Global Real Estate required an indoor mapping solution that seamlessly allows them to manage the maps of all their Australian retail-centred assets in a single platform for multiple purposes. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The Customer\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"QIC is a leading Australian institutional investor located in Brisbane, Queensland. After being created in 1991 by the Queensland Government, QIC’s Global Real Estate investment team now has over 35 direct real estate assets.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"2DIEfzxfzOPCrMr5w8wsEv\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The Opportunity\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"In order to increase digital innovation across their retail portfolio, QIC considered the benefits of a digital mapping platform with cost-effective indoor positioning to provide seamless wayfinding for their shoppers. In addition to finding a mapping provider that enhanced the shopping experience, QIC also hoped to simplify the complexity of managing the full suite of venue maps at the same time. After teaming up with Mappedin in 2019 to showcase digital interactive maps on their retail asset websites, QIC hoped to further expand the digital innovation of their centres and so began a pilot in 2020 of Mappedin’s blue dot feature at select malls. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Through this pilot, QIC saw the value in adding Mappedin’s blue dot technology to the existing indoor mapping platform. Blue dot creates a seamless experience for shoppers. With no hardware installations, shoppers can simply load a retail asset map in the browser of any device and see their precise location while navigating to a destination within the venue. With customer experience being a high priority, finding an indoor mapping system that benefits both the retailers and shoppers was a win.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The Solution\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Responsive Web App:\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\" QIC implemented Mappedin’s \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Responsive Web Application\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/wayfinding/web-app/\"}},{\"nodeType\":\"text\",\"value\":\" to enable their shoppers to search, discover and navigate through QIC’s venues on any device. QIC enhanced their digital mapping experience by using this solution to showcase a 3D interactive map with features such as smart search, category listings, smart labels, accessibility mode, optimized pathing, and more.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"1yo6Mx9tidXhyLU8mGvzx8\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Blue Dot Wayfinding: \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"Through the Responsive Web App, QIC expanded their digital innovations to include \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"blue dot wayfinding\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/feature-101-blue-dot\"}},{\"nodeType\":\"text\",\"value\":\". QIC wants their shoppers to be able to see their precise location within the maps to enable easy navigation to a particular destination, such as a store, restaurant, service, or more. The blue dot operates in real-time, moving on the map with the shopper and providing an accurate and elevated wayfinding experience. Mappedin’s blue dot feature avoids expensive and time-consuming hardware installations to create an effortless navigating experience for shoppers, making for an easy integration across QIC shopping centres.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Map Editor:\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\" Managing multiple venues can be complex, which is why QIC paired with Mappedin to use the \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Map Editor \",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/mapping/map-editor/\"}},{\"nodeType\":\"text\",\"value\":\"as a solution. The Map Editor acts as a centralized management tool for QIC to manage and edit their wayfinding venue maps and allocate for long-term or temporary changes. The user-friendly tools make for a stress-free experience when editing the property changes across QIC’s portfolio. With this indoor mapping platform, QIC can now ensure shoppers have access to the most up-to-date information for location data, event dates and details, and more.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The Result \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The indoor maps at QIC’s assets are all powered by Mappedin’s best-in-class mapping technology. The successful pilot of the blue dot technology will allow QIC to further increase their digital innovations and deliver an enhanced experience that shoppers keep coming back for.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"blockquote\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"“It is important that we provide the best possible experience for visitors to QIC GRE shopping centres, which is why we invest in technology such as Mappedin. The Map Editor platform allows us to easily keep our maps across multiple shopping centre websites up-to-date and overall, the solution provides shoppers with simple to use, interactive, and intuitive wayfinding whether planning an upcoming visit or whilst within the centre itself.” \",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"-\",\"marks\":[],\"data\":{}},{\"nodeType\":\"text\",\"value\":\" Richard Lindmark\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\", Digital Product Manager at QIC\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Looking Forward\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mappedin and QIC’s partnership continues to flourish as we develop new indoor mapping features and enhance the experience for shoppers to QIC’s centres. Visit our \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"website\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/industries/malls/\"}},{\"nodeType\":\"text\",\"value\":\" to learn more about our solutions for shopping centres or \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"book a demo\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/contact-us/\"}},{\"nodeType\":\"text\",\"value\":\" today.\",\"marks\":[],\"data\":{}}],\"data\":{}}]}"},"articleType":"Case Study","image":{"fluid":{"base64":"data:image/jpeg;base64,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","aspectRatio":1.7953321364452424,"src":"//images.ctfassets.net/wdjnw2prxlw8/2DIEfzxfzOPCrMr5w8wsEv/ac98e9d1c2386f97df43772c8f6e36bf/QIC.jpeg?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/2DIEfzxfzOPCrMr5w8wsEv/ac98e9d1c2386f97df43772c8f6e36bf/QIC.jpeg?w=120&h=67&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/2DIEfzxfzOPCrMr5w8wsEv/ac98e9d1c2386f97df43772c8f6e36bf/QIC.jpeg?w=240&h=134&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/2DIEfzxfzOPCrMr5w8wsEv/ac98e9d1c2386f97df43772c8f6e36bf/QIC.jpeg?w=480&h=267&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/2DIEfzxfzOPCrMr5w8wsEv/ac98e9d1c2386f97df43772c8f6e36bf/QIC.jpeg?w=720&h=401&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/2DIEfzxfzOPCrMr5w8wsEv/ac98e9d1c2386f97df43772c8f6e36bf/QIC.jpeg?w=960&h=535&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/2DIEfzxfzOPCrMr5w8wsEv/ac98e9d1c2386f97df43772c8f6e36bf/QIC.jpeg?w=1440&h=802&q=50 1440w,\n//images.ctfassets.net/wdjnw2prxlw8/2DIEfzxfzOPCrMr5w8wsEv/ac98e9d1c2386f97df43772c8f6e36bf/QIC.jpeg?w=2000&h=1114&q=50 2000w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"title":"Vicinity Centres: Australia's Leading Retail Property Group Goes Digital","slug":"vicinity-centres-australias-leading-retail-property-group-goes-digital","content":{"__typename":"ContentfulBlogPost","author":"Mappedin","publishDate":"Dec 11, 2019","updatedAt":"Jan 13, 2022","tags":{"category":{"name":"Company","slug":"company"},"topic":{"name":"Customer Examples","slug":"customer-examples"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin collaborated with Vicinity Centres to help them undergo a digital transformation and become a core component to scale across their portfolio. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The Customer\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Vicinity Centres is one of Australia's leading retail REIT groups and the second largest listed manager of Australian retail property. With six venues in their Mappedin portfolio and headquartered in Melbourne, Vicinity focuses on luxury and market-leading experiences that also emphasize sustainability. Their flagship location \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.chadstone.com.au/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Chadstone\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" is known as \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"The Fashion Capital \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"and with their impressive portfolio, Vicinity has set the bar across Australia for both experience and selection.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"yPU5UKZBie4o824Z4Cvtx\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The Opportunity\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"As Vicinity looked to their future initiatives, they had several checklist items that Mappedin could help with. The continuation of their ‘market-leading destinations’ directive, but also the expansion and investment of their portfolio, and to realize the opportunity for mixed- use properties.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The opportunity to work with a large-scale technically savvy customer who understood the importance of the digital experience and had innovation in mind as a main theme for their continued growth, made for a great fit. Mappedin offered a solution that gave Vicinity one central source of truth that could expand across the organization, which was both scalable and easy-to-use.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The Solution\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"As our first Australian customer, understanding the unique challenges of an international client were crucial to identify and address to ensure an optimized launch. In order to assist with the overall digitization of their maps and updating of their websites, four venues were brought on as pilot projects and quickly launched, beginning with our Mappedin Web and expanding to include Digital Directories.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Responsive Web App: \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"In order to assist with the overall digitization of their maps and keep a unified brand experience, the maps at various venues across the portfolio were uploaded into the CMS and optimized for efficiency. This also allowed for the continuation of a streamlined experience from physical to digital, while enabling customers to navigate from the web experience on their mobile devices while on-site at the venues.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"1i2G7RBpw4aRJmzZcMt1s7\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Digital Directories:\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" New directories were placed at several of Vicinity’s most popular venues to showcase the digital map created using the CMS. This allowed customers to navigate through the venue, as well as give data about what consumers were searching for, how often they ended up at their destination, and also gave data about what stores consumers wanted to see or expected to see at each venue. The directory experience focuses on a clean and simple UX approach that highlights the information customers require in a minimalistic format.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"New Features:\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" The client also liked the addition of several newly developed features that launched at their venues as they were rolled out, include QR Mobile Pass on the Digital Directories, as well as venue fingerprinting and IMDF set-up in order to collaborate with Apple. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The Results\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"After implementation, it was clear that we could be a great strategic partner to help Vicinity go through their digital transformation, and become a core component in the process of creating a tool that they could use to scale up across their various properties.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"As a client, Vicinity was very active in how they interacted with the products and how they wanted to collaborate with us on building out new features.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Over the course of 2019, with full deployment of a number of Mappedin products across venues, Vicinity saw a marked increase of unique sessions over time. The Mappedin Web deployment showcases the most usage, with users being able to use it both at home and at the venue for their convenience.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Through the spread of location selection, the minimalist and brand-consistent user interface design allowed customers to simply browse the entire venue and select their location. This also indicates that customers may not know what they are looking for when they get to a directory, and having information readily available to them in real-time allows them to explore and plot a route with multiple stops.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Looking Forward\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We continue to work with Vicinity to support the launch of new venues that are added to their portfolio, as well as the addition of new products and features that fit with their needs and direction going forward.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Be sure to sign up for our newsletter to get the latest product updates and company news, or send us an email at \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"mailto:contact@mappedin.com\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"contact@mappedin.com\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\".\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Case Study","image":{"fluid":{"base64":"data:image/jpeg;base64,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","aspectRatio":1.3325,"src":"//images.ctfassets.net/wdjnw2prxlw8/1SaH7t0uLGSNy0uLjRc7Rr/4f41a0d6de346d592f1b265cd14d0bd4/chadstone_shopping_centre.jpeg?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/1SaH7t0uLGSNy0uLjRc7Rr/4f41a0d6de346d592f1b265cd14d0bd4/chadstone_shopping_centre.jpeg?w=120&h=90&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/1SaH7t0uLGSNy0uLjRc7Rr/4f41a0d6de346d592f1b265cd14d0bd4/chadstone_shopping_centre.jpeg?w=240&h=180&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/1SaH7t0uLGSNy0uLjRc7Rr/4f41a0d6de346d592f1b265cd14d0bd4/chadstone_shopping_centre.jpeg?w=480&h=360&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/1SaH7t0uLGSNy0uLjRc7Rr/4f41a0d6de346d592f1b265cd14d0bd4/chadstone_shopping_centre.jpeg?w=720&h=540&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/1SaH7t0uLGSNy0uLjRc7Rr/4f41a0d6de346d592f1b265cd14d0bd4/chadstone_shopping_centre.jpeg?w=960&h=720&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/1SaH7t0uLGSNy0uLjRc7Rr/4f41a0d6de346d592f1b265cd14d0bd4/chadstone_shopping_centre.jpeg?w=1440&h=1081&q=50 1440w,\n//images.ctfassets.net/wdjnw2prxlw8/1SaH7t0uLGSNy0uLjRc7Rr/4f41a0d6de346d592f1b265cd14d0bd4/chadstone_shopping_centre.jpeg?w=1599&h=1200&q=50 1599w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"title":"12 Things To Consider When Choosing An Indoor Mapping Provider","slug":"12-things-to-consider-when-choosing-an-indoor-mapping-provider","content":{"__typename":"ContentfulBlogPost","author":"Mappedin","publishDate":"Aug 21, 2020","updatedAt":"Jan 18, 2022","tags":{"category":{"name":"Product","slug":"product"},"topic":{"name":"Indoor Mapping","slug":"indoor-mapping"}},"content":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"When you’re navigating the outdoors, there’s no better way to determine your position than through GPS technology. Outdoor mapping solutions are used by everyone from seafaring ships to passenger planes to even individuals traveling on foot.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"But GPS can’t penetrate buildings, so what do you do if you need to map an indoor space instead? \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-1\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Tips On Choosing An Indoor Mapping Solution\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"3hoZWnZ1k51lR3ZimYzXUX\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The indoor mapping industry is fairly young and unfamiliar to most consumers. There are a few major players vying for dominance, but new mapping platforms are popping up quite regularly as more and more businesses realize the benefit of indoor maps. Between the ever-changing mapping landscape and general unfamiliarity with the industry, it can be difficult choosing \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"an indoor mapping solution like Mappedin\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/indoor-mapping-software/\"}},{\"nodeType\":\"text\",\"value\":\" for your business. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"We created this guide to help you make more informed decisions about who to trust with your indoor mapping needs. You’ll learn about the 12 things you need to consider when evaluating an indoor mapping service provider, from expertise to systems compatibility and integration to cost.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Let’s get started.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor Mapping vs Indoor Positioning\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"First of all, let’s understand the difference between the two. Although \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"indoor mapping and indoor positioning\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/indoor-positioning-vs-indoor-navigation\"}},{\"nodeType\":\"text\",\"value\":\" are related concepts, there are differences between them. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor positioning refers to the technology used to accurately determine one’s position within a certain indoor area, in the same way that GPS can show you where you are on an outdoor map.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Meanwhile, indoor mapping is used to create indoor maps of a specific environment. Mapping providers use on-site scanning technology like SLAM, which stands for simultaneous localization and mapping, or floor plan digitization to build an accurate representation of the indoor area. SLAM has been a revolutionary scanning technology that helps to find locations of objects or sensors with reference to its surroundings while mapping the layout of the environment. These technologies allow providers to create an accurate representation of the indoor space.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"So indoor mapping helps you visualize what an indoor space looks like while indoor positioning helps you accurately place yourself within a particular indoor map.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"If we compare it to outdoor mapping, GPS is the outdoor positioning technology. Outdoor mapping platforms like Google Maps or Waze all employ GPS to show you where you are positioned on any given map in real-time.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"NASA’s GPS technology dominates outdoor mapping, beating out competitors like Russia’s GLONASS tech and Europe’s Galileo. In indoor positioning, however, there’s no single dominant technology – indoor mapping providers use a combination of Wi-Fi, Li-Fi, Bluetooth smart beacons, and other technology simultaneously to accurately map customer locations .\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"All indoor positioning systems should be compatible with any indoor map, so which technologies you choose to work with really depend on your needs.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-entry-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"5tPkkfubgsDti4QnlqCDAA\",\"type\":\"Link\",\"linkType\":\"Entry\"}}}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Provider Expertise & Reputation\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"As we mentioned earlier, indoor mapping is a relatively new field, so every year of experience counts. Some of the more senior companies have been around for almost a decade. These are a safer bet because they’ve had more time to master the emerging technologies in indoor mapping.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"When looking for an indoor mapping partner, you’ll want to know how many clients the company has worked with in the past. To get a better understanding of the indoor mapping service provider, you can visit their website to review any case studies and testimonials from companies they worked with. It’s also good to find out the number of square feet they have mapped to ensure that you can trust the experience of your service provider.  \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mappedin , for example, was founded in 2011 and has since mapped over 500 million square footage of space across 25 countries. That includes malls, retail boutiques, stadiums, and even entire city districts. We have plenty of experience mapping indoor space for a diverse set of clients.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Ultimately, provider experience can be a make or break. Not only do experienced companies have a better understanding of creating accurate maps at scale, they can also recommend other players in the indoor mapping space — from positioning technologies and digital signage hardware to ad serving software.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Type Of Space You Own\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The type of venue that you are mapping is another major consideration. Some spaces require little interactivity, so a static indoor map will do. But activity-driven venues like malls, campuses, large complex retailers, or amusement parks could benefit from additional functionality such as:\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"unordered-list\",\"content\":[{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Directions to and from points of interest (POIs)\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"User-editable location points\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Unique, location-specific events, promotions, and the like\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Interactive search and category listings\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"If there are certain areas that require security controls, this becomes even more important. Publicly-accessible areas like parking lots can be freely mapped without concern for security. But if you have a private space with limited access – say, a data center or staff room – those areas should only be visible to people with the necessary access rights.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Additionally, certain spaces are more dynamic than others. For indoor spaces, like workplaces or schools where locations are constantly being updated, you may want to consider an enterprise-grade platform with context-sensitivity and real-time map updates.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The mapping platform that you choose determines what kind of data you can or cannot map. Make sure that your solutions provider allows for extensive customization and tailoring based on the type of space or building you want to map. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Accommodate Different User Needs\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"You can’t determine the right mapping platform if you don’t understand what the user’s needs and use cases will be. You need to ask yourself, who are the target users for your indoor maps? Is it customers, staff, or administrators? Or all of the above?\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"1S97OpabDqAP2HnCsV6qLz\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"If your building is a commercial area with many public POIs, you’ll want a detailed indoor mapping platform with high precision and interactivity. This allows customers to explore your establishment and discover new brands. You may also want unique map views for employees and managers which are inaccessible to the public. A good indoor map serves all types of users.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Understanding user needs is essential to implementing features and adding information that they actually find valuable. It’s helpful to think about how you can provide more actionable data for your users. For example, outdoor street navigation apps provide drivers with real-time traffic data, allowing them to plan their routes better and avoid high-traffic areas. Indoors, maps can also be used to display real-time foot traffic and user movement. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-entry-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"5tPkkfubgsDti4QnlqCDAA\",\"type\":\"Link\",\"linkType\":\"Entry\"}}}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Integration With Other Systems\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Chances are, your organization already uses specific systems and APIs. Indoor mapping is, after all, just one part of a larger system. It’s important to choose an indoor mapping vendor whose architecture is compatible with yours; otherwise, you’ll spend more time and money converting your systems.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"System integration matters in some verticals more than others. Take the healthcare industry, for example, which uses different patient management systems. By integrating a mapping platform data into these systems, hospitals can help their staff navigate the site in real-time. You may even be able to alert them of emergencies or scheduled rotations in specific areas using the same dynamic map.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"14ruTvs0cuZVEqmIl2lkut\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Connecting Other Apps & IoT Devices\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Supporting mobile apps and Internet of Things (IoT) devices is an important feature of many indoor mapping applications. There are plenty of use cases for an IoT-based indoor mapping solution, such as building security and maintenance.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"For example, smart electricity meters can be mapped, allowing you to see how much power each hotspot consumes. IoT devices can also be used to provide real-time traffic data, diagnose equipment problems, alert maintenance staff of issues, gather smart data, and even map how spaces are being used. IoT security devices like smart cameras and biometric locks can also be integrated into digital maps indoors, helping with access control.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Another consideration is mobile app compatibility. If you already have a mobile app for your location (or if you want to allow users to access your indoor maps on their mobile phones), you’ll have to choose a provider whose mapping platform can interface with other apps that your customers might be using.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"This allows you to offer enriched customer experiences. If there are augmented reality (AR) mobile apps that you can integrate with your indoor maps, it could allow customers to virtually explore your building.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Search for a provider that offers Software Development Kits (SDKs) and Application Programming Interfaces (APIs) for both mobile and desktop to allow communication between applications.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Seamless Navigation\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Although your major concern is how to map indoor environments, a good indoor mapping solution allows users to easily transition from outdoor navigation to indoor navigation. Instead of switching apps, you can unify indoor and outdoor maps, making it more convenient for users to explore your space while enhancing the \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"customer experience (like we detail here)\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/blog/product/indoor-mapping/7-ways-digital-wayfinding-can-improve-the-customer-experience\"}},{\"nodeType\":\"text\",\"value\":\".\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"This is particularly useful for establishments that have both indoor and outdoor locations. If you have one building that’s connected to others by shared outdoor spaces, this becomes even more vital. You can connect multiple buildings on your map for easier navigation, this is especially useful for places like university campuses.  \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Ability To Customize Indoor Maps\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"There’s no such thing as a one-size-fits-all mapping solution. When you create indoor maps, everything is tailored for your specific venue and potential use cases. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Plus, the data that your maps are based on may change in the future – vendors come in and out, buildings get added to the site, and facilities may change locations. This is why your mapping platform has to be flexible and highly customizable, in order to support whatever changes or features you might need in the future. You want to ensure that your indoor mapping tools allow you to adapt your location information over time, as well as allowing you to make updated changes.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Scalability & Future-Proofing\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Business needs change over time, and so should your indoor maps platform. And since you can’t always anticipate how your use cases will change, you’ll want it to be infinitely scalable in terms of size, features they offer, and users they support.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"3Cz4TXD72O135EqLQw1lhJ\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"It should be easy to add an additional room, building, place of interest, and other types of information on your map. Your maps solution should also support multiple platforms such as desktop and mobile across multiple operating systems while offering seamless transitions between them all. Ensure that your service provider is able to help you with these extra changes or provide support in the future. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Strong Developer Support\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"There are two main kinds of indoor maps solutions: do-it-for-you services where the provider handles everything or developer-based solutions that allow you to create custom maps on your own. If you choose the latter, you’ll want your provider to have well-documented and flexible SDKs/APIs so that your inhouse developers have all of the information they need for building a map.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"It’s not necessary, but it’s a bonus if there’s a robust developer community that’s ready to help whenever you have questions or problems. Developer support from your service provider can reduce the learning curve and adaptation time as much as possible, ensuring speedy setup of your maps.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-entry-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"5tPkkfubgsDti4QnlqCDAA\",\"type\":\"Link\",\"linkType\":\"Entry\"}}}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Ongoing Map Maintenance\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor mapping is not a one-time project – it’s an ongoing effort where you have to work closely with your provider to maintain, update, and grow your maps. Building construction, changing location information, and renovations are just some of the major elements you might need to map in the future.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"On top of that, your indoor mapping system should be constantly updating to comply with newer standards and technologies. Depending on the services and partnership offered by your service provider, you want to ensure maintenance is included or can be added as an extra service. At the end of the day, this will make it easier should you encounter any technical issues or minor and major issues with the indoor mapping system.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Service Costing\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Finally, you want to have full transparency and understanding on the charges. The costs of indoor mapping vary depending on your requirements and needs. Every provider will charge differently based on the size of the space to be mapped as well as the complexity of the design. Bigger spaces obviously require a bigger budget, as well as indoor maps with plenty of features (e.g. wayfinding, notification alerts, etc.).\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Data accuracy is another major factor in costing. If you want to offer real-time position tracking for your users, expect to spend more than if you requested static maps.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Additional features like third-party integration, IoT device support, and more all come at an additional cost. Prioritize the features that customers actually want to use to effectively manage your budget.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Factor in one-time costs like installation fees, subscription fees, and hardware upgrades. Clarify with your provider if their quote covers maintenance. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mappedin: A Trusted Choice\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"At the end of the day, choice is what matters most in indoor mapping. You should have the choice to integrate with APIs and IoT devices, scale up, and add new features as you go.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"What you need is a maps platform with robust data analytics, excellent integration, endless customization, and scalability. Mappedin gives you the power of choice through pre-built applications as well as powerful SDKs, sample application libraries, and flexible features.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"We have everything you need to create indoor maps that are detailed, accurate, interactive, and most of all, valuable to your customers. They can be integrated with any system, mobile app, or API that you might need.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Whether you want to improve the customer journey, reduce operating expenses, or gather insights about how people use your space, Mappedin is a great choice.\",\"marks\":[],\"data\":{}}],\"data\":{}}]}"},"articleType":"Whitepaper","image":{"fluid":{"base64":"data:image/jpeg;base64,/9j/4AAQSkZJRgABAQEASABIAAD/4gxYSUNDX1BST0ZJTEUAAQEAAAxITGlubwIQAABtbnRyUkdCIFhZWiAHzgACAAkABgAxAABhY3NwTVNGVAAAAABJRUMgc1JHQgAAAAAAAAAAAAAAAAAA9tYAAQAAAADTLUhQICAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAABFjcHJ0AAABUAAAADNkZXNjAAABhAAAAGx3dHB0AAAB8AAAABRia3B0AAACBAAAABRyWFlaAAACGAAAABRnWFlaAAACLAAAABRiWFlaAAACQAAAABRkbW5kAAACVAAAAHBkbWRkAAACxAAAAIh2dWVkAAADTAAAAIZ2aWV3AAAD1AAAACRsdW1pAAAD+AAAABRtZWFzAAAEDAAAACR0ZWNoAAAEMAAAAAxyVFJDAAAEPAAACAxnVFJDAAAEPAAACAxiVFJDAAAEPAAACAx0ZXh0AAAAAENvcHlyaWdodCAoYykgMTk5OCBIZXdsZXR0LVBhY2thcmQgQ29tcGFueQAAZGVzYwAAAAAAAAASc1JHQiBJRUM2MTk2Ni0yLjEAAAAAAAAAAAAAABJzUkdCIElFQzYxOTY2LTIuMQAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAWFlaIAAAAAAAAPNRAAEAAAABFsxYWVogAAAAAAAAAAAAAAAAAAAAAFhZWiAAAAAAAABvogAAOPUAAAOQWFlaIAAAAAAAAGKZAAC3hQAAGNpYWVogAAAAAAAAJKAAAA+EAAC2z2Rlc2MAAAAAAAAAFklFQyBodHRwOi8vd3d3LmllYy5jaAAAAAAAAAAAAAAAFklFQyBodHRwOi8vd3d3LmllYy5jaAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAABkZXNjAAAAAAAAAC5JRUMgNjE5NjYtMi4xIERlZmF1bHQgUkdCIGNvbG91ciBzcGFjZSAtIHNSR0IAAAAAAAAAAAAAAC5JRUMgNjE5NjYtMi4xIERlZmF1bHQgUkdCIGNvbG91ciBzcGFjZSAtIHNSR0IAAAAAAAAAAAAAAAAAAAAAAAAAAAAAZGVzYwAAAAAAAAAsUmVmZXJlbmNlIFZpZXdpbmcgQ29uZGl0aW9uIGluIElFQzYxOTY2LTIuMQAAAAAAAAAAAAAALFJlZmVyZW5jZSBWaWV3aW5nIENvbmRpdGlvbiBpbiBJRUM2MTk2Ni0yLjEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHZpZXcAAAAAABOk/gAUXy4AEM8UAAPtzAAEEwsAA1yeAAAAAVhZWiAAAAAAAEwJVgBQAAAAVx/nbWVhcwAAAAAAAAABAAAAAAAAAAAAAAAAAAAAAAAAAo8AAAACc2lnIAAAAABDUlQgY3VydgAAAAAAAAQAAAAABQAKAA8AFAAZAB4AIwAoAC0AMgA3ADsAQABFAEoATwBUAFkAXgBjAGgAbQByAHcAfACBAIYAiwCQAJUAmgCfAKQAqQCuALIAtwC8AMEAxgDLANAA1QDbAOAA5QDrAPAA9gD7AQEBBwENARMBGQEfASUBKwEyATgBPgFFAUwBUgFZAWABZwFuAXUBfAGDAYsBkgGaAaEBqQGxAbkBwQHJAdEB2QHhAekB8gH6AgMCDAIUAh0CJgIvAjgCQQJLAlQCXQJnAnECegKEAo4CmAKiAqwCtgLBAssC1QLgAusC9QMAAwsDFgMhAy0DOANDA08DWgNmA3IDfgOKA5YDogOuA7oDxwPTA+AD7AP5BAYEEwQgBC0EOwRIBFUEYwRxBH4EjASaBKgEtgTEBNME4QTwBP4FDQUcBSsFOgVJBVgFZwV3BYYFlgWmBbUFxQXVBeUF9gYGBhYGJwY3BkgGWQZqBnsGjAadBq8GwAbRBuMG9QcHBxkHKwc9B08HYQd0B4YHmQesB78H0gflB/gICwgfCDIIRghaCG4IggiWCKoIvgjSCOcI+wkQCSUJOglPCWQJeQmPCaQJugnPCeUJ+woRCicKPQpUCmoKgQqYCq4KxQrcCvMLCwsiCzkLUQtpC4ALmAuwC8gL4Qv5DBIMKgxDDFwMdQyODKcMwAzZDPMNDQ0mDUANWg10DY4NqQ3DDd4N+A4TDi4OSQ5kDn8Omw62DtIO7g8JDyUPQQ9eD3oPlg+zD88P7BAJECYQQxBhEH4QmxC5ENcQ9RETETERTxFtEYwRqhHJEegSBxImEkUSZBKEEqMSwxLjEwMTIxNDE2MTgxOkE8UT5RQGFCcUSRRqFIsUrRTOFPAVEhU0FVYVeBWbFb0V4BYDFiYWSRZsFo8WshbWFvoXHRdBF2UXiReuF9IX9xgbGEAYZRiKGK8Y1Rj6GSAZRRlrGZEZtxndGgQaKhpRGncanhrFGuwbFBs7G2MbihuyG9ocAhwqHFIcexyjHMwc9R0eHUcdcB2ZHcMd7B4WHkAeah6UHr4e6R8THz4faR+UH78f6iAVIEEgbCCYIMQg8CEcIUghdSGhIc4h+yInIlUigiKvIt0jCiM4I2YjlCPCI/AkHyRNJHwkqyTaJQklOCVoJZclxyX3JicmVyaHJrcm6CcYJ0kneierJ9woDSg/KHEooijUKQYpOClrKZ0p0CoCKjUqaCqbKs8rAis2K2krnSvRLAUsOSxuLKIs1y0MLUEtdi2rLeEuFi5MLoIuty7uLyQvWi+RL8cv/jA1MGwwpDDbMRIxSjGCMbox8jIqMmMymzLUMw0zRjN/M7gz8TQrNGU0njTYNRM1TTWHNcI1/TY3NnI2rjbpNyQ3YDecN9c4FDhQOIw4yDkFOUI5fzm8Ofk6Njp0OrI67zstO2s7qjvoPCc8ZTykPOM9Ij1hPaE94D4gPmA+oD7gPyE/YT+iP+JAI0BkQKZA50EpQWpBrEHuQjBCckK1QvdDOkN9Q8BEA0RHRIpEzkUSRVVFmkXeRiJGZ0arRvBHNUd7R8BIBUhLSJFI10kdSWNJqUnwSjdKfUrESwxLU0uaS+JMKkxyTLpNAk1KTZNN3E4lTm5Ot08AT0lPk0/dUCdQcVC7UQZRUFGbUeZSMVJ8UsdTE1NfU6pT9lRCVI9U21UoVXVVwlYPVlxWqVb3V0RXklfgWC9YfVjLWRpZaVm4WgdaVlqmWvVbRVuVW+VcNVyGXNZdJ114XcleGl5sXr1fD19hX7NgBWBXYKpg/GFPYaJh9WJJYpxi8GNDY5dj62RAZJRk6WU9ZZJl52Y9ZpJm6Gc9Z5Nn6Wg/aJZo7GlDaZpp8WpIap9q92tPa6dr/2xXbK9tCG1gbbluEm5rbsRvHm94b9FwK3CGcOBxOnGVcfByS3KmcwFzXXO4dBR0cHTMdSh1hXXhdj52m3b4d1Z3s3gReG54zHkqeYl553pGeqV7BHtje8J8IXyBfOF9QX2hfgF+Yn7CfyN/hH/lgEeAqIEKgWuBzYIwgpKC9INXg7qEHYSAhOOFR4Wrhg6GcobXhzuHn4gEiGmIzokziZmJ/opkisqLMIuWi/yMY4zKjTGNmI3/jmaOzo82j56QBpBukNaRP5GokhGSepLjk02TtpQglIqU9JVflcmWNJaflwqXdZfgmEyYuJkkmZCZ/JpomtWbQpuvnByciZz3nWSd0p5Anq6fHZ+Ln/qgaaDYoUehtqImopajBqN2o+akVqTHpTilqaYapoum/adup+CoUqjEqTepqaocqo+rAqt1q+msXKzQrUStuK4trqGvFq+LsACwdbDqsWCx1rJLssKzOLOutCW0nLUTtYq2AbZ5tvC3aLfguFm40blKucK6O7q1uy67p7whvJu9Fb2Pvgq+hL7/v3q/9cBwwOzBZ8Hjwl/C28NYw9TEUcTOxUvFyMZGxsPHQce/yD3IvMk6ybnKOMq3yzbLtsw1zLXNNc21zjbOts83z7jQOdC60TzRvtI/0sHTRNPG1EnUy9VO1dHWVdbY11zX4Nhk2OjZbNnx2nba+9uA3AXcit0Q3ZbeHN6i3ynfr+A24L3hROHM4lPi2+Nj4+vkc+T85YTmDeaW5x/nqegy6LzpRunQ6lvq5etw6/vshu0R7ZzuKO6070DvzPBY8OXxcvH/8ozzGfOn9DT0wvVQ9d72bfb794r4Gfio+Tj5x/pX+uf7d/wH/Jj9Kf26/kv+3P9t////2wBDABALDA4MChAODQ4SERATGCgaGBYWGDEjJR0oOjM9PDkzODdASFxOQERXRTc4UG1RV19iZ2hnPk1xeXBkeFxlZ2P/2wBDARESEhgVGC8aGi9jQjhCY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2NjY2P/wAARCAAPABQDASIAAhEBAxEB/8QAGAAAAgMAAAAAAAAAAAAAAAAAAAMEBQb/xAAkEAACAQMDAwUAAAAAAAAAAAABAgMABBESITEFE3EiQlGBkf/EABUBAQEAAAAAAAAAAAAAAAAAAAEC/8QAFxEBAAMAAAAAAAAAAAAAAAAAAAERIf/aAAwDAQACEQMRAD8Aky3kMMSxWw1SPuEPt8/HinWk9rBPAt08gmCswbUQGyd8jjG31iqmaMPZCaAhpH0tqYbnjfPitM8VrHbwS3YTu47ayaM8ngUaYomRLaZta3FuwPGv1H9xRS5pOno4V7dXYDdiu5opS//Z","aspectRatio":1.3333333333333333,"src":"//images.ctfassets.net/wdjnw2prxlw8/3hoZWnZ1k51lR3ZimYzXUX/48459de739f5cdb1c33792fe2489971b/man_using_computer_with_floor_plan_map.jpg?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/3hoZWnZ1k51lR3ZimYzXUX/48459de739f5cdb1c33792fe2489971b/man_using_computer_with_floor_plan_map.jpg?w=120&h=90&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/3hoZWnZ1k51lR3ZimYzXUX/48459de739f5cdb1c33792fe2489971b/man_using_computer_with_floor_plan_map.jpg?w=240&h=180&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/3hoZWnZ1k51lR3ZimYzXUX/48459de739f5cdb1c33792fe2489971b/man_using_computer_with_floor_plan_map.jpg?w=480&h=360&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/3hoZWnZ1k51lR3ZimYzXUX/48459de739f5cdb1c33792fe2489971b/man_using_computer_with_floor_plan_map.jpg?w=720&h=540&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/3hoZWnZ1k51lR3ZimYzXUX/48459de739f5cdb1c33792fe2489971b/man_using_computer_with_floor_plan_map.jpg?w=960&h=720&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/3hoZWnZ1k51lR3ZimYzXUX/48459de739f5cdb1c33792fe2489971b/man_using_computer_with_floor_plan_map.jpg?w=1440&h=1080&q=50 1440w","sizes":"(max-width: 480px) 100vw, 480px"}}}}],"tags":{"category":{"slug":"product","name":"Product"},"topic":{"slug":"indoor-mapping","name":"Indoor Mapping"}}}}},"pageContext":{"slug":"indoor-mapping-australia"}},
    "staticQueryHashes": ["1252674921","3226752585","3508205345","764694655"]}