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Using Mappedin’s platform, you can bring Digital Out of Home (DooH) advertising to all screens throughout your portfolio in one simplified and centralized tool, making this a great alternative to more expensive advertising solutions in the market. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"1gr1tLrXfXGU13CjQnmZKz\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Digital Out of Home Media \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"To understand Mappedin’s approach to advertising and monetization, we must first take a look at DooH media.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"So what is DooH media? You’ve likely seen it before. It’s any kind of advertisement displayed on a digital screen in a public space. Everything from a TV in a waiting room to a giant screen in Times Square. Before DooH existed, advertisement was only placed on print which was referred to as simply Out of Home media (OOH). Where digital shines is the flexibility to showcase engaging content like video, schedule many different advertisements throughout the day, and use real-time data like weather to create truly dynamic campaigns. See a great \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"example\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.youtube.com/watch?v=kyj-4nkOMv8\"}},{\"nodeType\":\"text\",\"value\":\" of this in a DooH campaign by Google, which leverages weather, location, and time of day.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"For advertisers, it’s a great way to target customers when they are away from their personal devices, showcase their product or service that can be purchased at a nearby retailer, or just to generally build brand recognition and trust. And for publishers, this can be a great way to garner additional revenue or become a main revenue stream for their venue. Both parties can benefit from the reduced costs of managing and installing print ads, the ability to showcase more varied content, and deeper analytics than was typically available before.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Why Directory Ads?\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"With DooH as a common advertising method for property owners, the opportunity to showcase events, promotions, and other advertisements on an existing device at your venue is extremely beneficial.  \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The screens that run Mappedin’s Digital Directory product are just like any other screen where DooH campaigns would run. The main difference is we have our software running 24/7 to provide wayfinding to end-users. Advertisements placed on these screens are going to have engaged users walking up and interacting with them versus passive viewers you might typically have walking by advertisements. Because of this, Mappedin has integrated advertisements in a way in which benefits the advertiser with ample visibility for their content and at the same time doesn’t impede the experience for the end-user.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"How do Directory Ads work? \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mappedin provides out-of-the-box ad scheduling features directly within the CMS which offers you full control of the ads being shown and their timing. Depending on your advertising needs, there are two unique ad placements to choose from: a fullscreen overlay and a homepage banner. By combining digital ads with your directory interface, the resulting experience is both valuable to advertisers and user-friendly for visitors to your property.  \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Key features:\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"unordered-list\",\"content\":[{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Earn additional revenue: \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"Mappedin’s Directory Ads feature allows you to create an additional revenue stream for your business. Leverage your idle directory screens to provide placements directly for advertisers or retailers.\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Display multiple content types: \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"Showcase both images and engaging videos within the same ad loop to capture the attention of visitors.\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Sync from your CMS: \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"Automate your workflow by syncing your advertisements and promotions to Mappedin from your own CMS.\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Impression tracking: \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"Use session data from Mappedin’s analytics to detect how many users saw the advertisements. \",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\" To learn more about this feature or our other solutions, \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"contact us\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"http://www.mappedin.com/contact-us/\"}},{\"nodeType\":\"text\",\"value\":\" today. \",\"marks\":[],\"data\":{}}],\"data\":{}}]}","references":[{"contentful_id":"1gr1tLrXfXGU13CjQnmZKz","__typename":"ContentfulAsset","description":"","file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/1gr1tLrXfXGU13CjQnmZKz/758005705e9ef05a76ef7d8b2f5d07ff/EmbeddedImage.jpeg","contentType":"image/jpeg"}}]},"image":{"file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/5CiOHFhlQgd6R2xG1WyCYU/02dd74bc8be125291c6464902a80e85a/directory-ads-cover-photo-wide-3.jpeg"}},"pdf":null,"relatedPosts":[{"title":"Product 101: Digital Directory","slug":"product-101-digital-directory","content":{"__typename":"ContentfulBlogPost","author":"Shanae Vander Togt","publishDate":"Feb 13, 2020","updatedAt":"Jan 19, 2022","tags":{"category":{"name":"Product","slug":"product"},"topic":{"name":"Directory","slug":"directory"}},"content":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mappedin's Digital Directory is a branded and optimized digital signage solution that allows visitors to navigate with up-to-date digital maps.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Our Digital Directory is the product that started it all. Created to showcase a digital indoor map; our directory provides an overview of a venue, indoor navigation and wayfinding, and the ability to explore and see amenities across an entire property. Visitors can then select a location and have the most efficient route mapped out for them. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"What does the Digital Directory do? \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The Digital Directory solution caters to multiple types of visitors. With a user-friendly interface, visitors can easily discover what’s available within a venue and navigate through best-in-class wayfinding and search.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"In large complex buildings, finding a desired destination can be difficult. Having a dynamic indoor map and accurate wayfinding can increase overall satisfaction with the venue and showcase all available locations, as well as additional information like events and promotions. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Digital Directory features \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The Digital Directory’s features provide a full experience for a wide variety of users. From multi-floor wayfinding to Accessibility mode, the routes are optimized to get from start to finish quickly and intuitively.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Features include:\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"unordered-list\",\"content\":[{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Interactive 3D Map\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Optimized Routing\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Smart Search\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Events and Promotions\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Advertisements\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Category Browse\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mobile Pass\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Multilingual Support - Available across 10+ languages\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The Digital Directory is a white label product and is customizable for your brand colours and logo, ensuring a seamless branded experience. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Customer and user benefits \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Effective in multiple spaces, Directories have proven particularly successful in retail and mixed-use industries. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Based on a recent study to discover if the implementation of digital directories leads to increased sales, it was found that digital directories were positively linked to overall retail profitability. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The data gathered goes one step further for proving ROI. For users that come into a mall (specifically a destination mall), they are able to discover what is available, and being able to capitalize on driving their decisions is incredibly valuable. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"From these interactions, brands can gain valuable insights on what visitors are looking for and selecting in different locations. All of these interactions are logged in the analytics dashboard.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The future of Digital Directories \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"It is commonplace to see providers coming up with custom directories for a multitude of verticals. We invested in creating a directory solution that would satisfy customers from a variety of industries. By focusing our effort on one product, we ensure that every customer benefits from thoughtful feature development and design evolution. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"5wmUtOjHkuTK6CN3yKM8x5\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Stay tuned to our product blog where we will discuss the evolution of this product, and \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"visit our site to learn more\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://info.mappedin.com/directories\"}},{\"nodeType\":\"text\",\"value\":\" about our Digital Directory product.\",\"marks\":[],\"data\":{}}],\"data\":{}}]}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/png;base64,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","aspectRatio":1.4981711777615216,"src":"//images.ctfassets.net/wdjnw2prxlw8/5wmUtOjHkuTK6CN3yKM8x5/c3c6dccb713c52863525582f0e7f289f/Copy_of_Directory-4097.png?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/5wmUtOjHkuTK6CN3yKM8x5/c3c6dccb713c52863525582f0e7f289f/Copy_of_Directory-4097.png?w=120&h=80&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/5wmUtOjHkuTK6CN3yKM8x5/c3c6dccb713c52863525582f0e7f289f/Copy_of_Directory-4097.png?w=240&h=160&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/5wmUtOjHkuTK6CN3yKM8x5/c3c6dccb713c52863525582f0e7f289f/Copy_of_Directory-4097.png?w=480&h=320&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/5wmUtOjHkuTK6CN3yKM8x5/c3c6dccb713c52863525582f0e7f289f/Copy_of_Directory-4097.png?w=720&h=481&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/5wmUtOjHkuTK6CN3yKM8x5/c3c6dccb713c52863525582f0e7f289f/Copy_of_Directory-4097.png?w=960&h=641&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/5wmUtOjHkuTK6CN3yKM8x5/c3c6dccb713c52863525582f0e7f289f/Copy_of_Directory-4097.png?w=1440&h=961&q=50 1440w,\n//images.ctfassets.net/wdjnw2prxlw8/5wmUtOjHkuTK6CN3yKM8x5/c3c6dccb713c52863525582f0e7f289f/Copy_of_Directory-4097.png?w=2048&h=1367&q=50 2048w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"title":"Feature 101: Directory Voice Assist","slug":"feature-101-directory-voice-assist","content":{"__typename":"ContentfulBlogPost","author":"Nick Jessop","publishDate":"Aug 11, 2020","updatedAt":"Jan 18, 2022","tags":{"category":{"name":"Product","slug":"product"},"topic":{"name":"Directory","slug":"directory"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin’s Directory Voice Assist is an audio-based assistant that provides a fast and touchless wayfinding experience on our Digital Directory product. Using convenient voice commands, shoppers can navigate a venue with simple phrases like “Where is the Apple Store?”\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Voice command usage in software is on the rise and this method of interacting with a device is quickly becoming the norm for everything from mobile phones to speaker systems. Wouldn’t it be nice if you could expect the same experience in your shopping centre directory? What if finding directions was as easy as asking?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin’s newest feature is the Directory Voice Assist to do just that. A shopper can now walk up to our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/wayfinding/digital-directory/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital Directory\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" and find what they’re looking for through simple questions. These voice commands, paired with our intuitive maps and wayfinding, provide a quick and convenient way for getting directions to all locations within a shopping centre. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"4Flhtes9Pjt1VI4zoQhLYG\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"In addition to increased convenience, Directory Voice Assist adds a whole new layer of accessibility and safety benefits to your directories. Getting useful information through voice commands allows you to interact with the Digital Directory without ever having to touch the screen. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"How does it work?\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We have integrated the latest voice technology with our Digital Directory solution to enable the Voice Assist feature. This provides accurate word recognition and flexible methods of structuring questions so that users are free to ask away. Using the latest multi-array microphone hardware, Mappedin’s Voice Assist can pick up audio even in noisy environments. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Directory Voice Assist was created to simplify the wayfinding process for your visitors and we have designed it to ensure the privacy of your shoppers. Any data transmitted through this feature is encrypted and backed up by enterprise-grade security, availability, compliance and manageability offered through Microsoft’s Azure services. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To use this solution, shoppers simply need to approach the directory and activate the microphone with a wake phrase such as “Hey Directory.” There are visual indicators to show when the microphone is recording and audio will only be transmitted to servers once a wake phrase is heard. For transparency and ease-of-use, shopper voice requests are displayed on the screen. Both Mappedin’s directory product and voice feature support multiple languages so that we can provide all users with a straightforward and modern way of navigating the indoors.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"7uu78lrUC1rAw0peYtyYhN\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Customer and user benefits\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Have you ever asked someone for directions? You get a response quickly, but it’s not always easy to follow. Directory Voice Assist acts like a guest concierge, willing to give you clear and simple directions at any time. In a matter of seconds, you can be viewing a 3D map with intuitive step-by-step directions across multiple floors. This is the easiest way to find what you are looking for, fast. This feature can also be paired with Mappedin’s Mobile Pass where shoppers can send directions from the directory to their mobile devices and take them on-the-go. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The best part of Voice Assist is that your shoppers never have to touch the screen. Using voice commands means the end-to-end navigational experience is completely touchless. Given the increased complexities of COVID-19, this is especially important in creating a sense of safety as public spaces welcome back visitors. Voice Assist offers shoppers an alternative way to find what they’re looking for, but takes advantage of a Digital Directory that is conveniently placed at your mall and is always up-to-date with the latest venue data. Additionally, this provides another way of interacting with the touchscreen for users that might normally be unable to do so, offering a more inclusive experience for all types of shoppers.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"By adding Voice Assist to your directories, you can make your shoppers more productive and satisfied while staying current with the latest technology. Contact us today to learn more. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABQAAAANCAIAAAAmMtkJAAAACXBIWXMAABcRAAAXEQHKJvM/AAAAB3RJTUUH5gkMDyESP3WsYAAAAudJREFUGBkVwctvE0ccAOCZ38zuenf92DjeOJA0CVBwhAkkpCgC2rSNiqIekdoDHCjizLV/QM9cKwEH1GMvqAcaQdUW2oanwks8AoppHih2TG1jO95dr/cx80P9Pnr/0vfFua8NXYNcgZJY/vdaBCFBgoRWHP6qIeyPdlfKZYvTzwucYkwBCCWEICHIvp0p1NZWFDO18NOP139fPDI3zzGSlEkCdUegke23B610ymk2RvsZBUoAKOMEKALl27Gah0Tt0U239Mhk6uazBy/W6wfGizuHhocGaZ4AYpvyyFMiyS1KsbSy4rutySOHEVQ+OT37+MoPO3ZZdbeX1mPaaS1fX7ix/G/1s6N7rP5QiLrvjSXUU0rq1t2Xdxb/SjfWS7X2xatXgas80Z8OGThdb2Cs4L978+KPh1/s2/N8f3Hv0BgHiKN41EgTEvbcyHvz9LdrCxdOz9kDmcry34EfsvOzMzk71bHGBw5+FdVXqUh2IpXndpydnR+N1SnLns4OqhjUl+49f/lq7/hBV89evrbYajZypoB0oRiMHgsyuwIEc2hmo1rb2GobUgsiYaQMRVPUhDZh2SD9k9+dQZ74eeFmNya3n7x1fA/K/7xuRaCqmpQSk/mna1tt1yUMYj/gCqccQpRCksDMhU7rfdurNt4LiY2247g+VMo1YDwiHChth70Ywem6PT/u0GTTo7HoMCo621692V1eqzlOh1AqEaNYbK5X4IlEXVOYogKlmbQJKCWwVMbUlK1QslY3t9lMVGsdTTcmDk0hSkSCiIqiLD0rwyf7TENhKV2jFHuhqBq2VdxPFMiaw1m1m0v4BOPxwohuGIB+r+cAY0IIKfHE/Jd89pszt379JWCqrmur62UtoY/sHmnG4d3yRgTUF/F2L9x0BEGpgcwnifwf2nZyavoQV5N9Vsa8sbh07NPjpdKqkHJm8uM/b98X3jtdV3Vd6+Nc4UBEkB8c6NOVA8P2+XMn0zqZPjzxAclgdAiGefFYAAAAAElFTkSuQmCC","aspectRatio":1.4981711777615216,"src":"//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=120&h=80&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=240&h=160&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=480&h=320&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=720&h=481&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=960&h=641&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=1440&h=961&q=50 1440w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=2048&h=1367&q=50 2048w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"title":"5 Advantages of Implementing Digital Signage in Retail","slug":"5-advantages-of-implementing-digital-signage-in-retail","content":{"__typename":"ContentfulBlogPost","author":"Shanae Vander Togt","publishDate":"Jan 10, 2020","updatedAt":"Jan 10, 2022","tags":{"category":{"name":"Use Cases","slug":"use-cases"},"topic":{"name":"Retail","slug":"retail"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Here are five advantages to using digital signage as a way to communicate with your customers. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"From \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.digitalsignagetoday.com/blogs/say-no-to-these-4-digital-signage-myths/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital Signage Today\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", digital signs “display marketing messages, including specials, impromptu sales, and other information about a business that customers can immediately take in and use.” It’s clear that the age of digital has transformed industries with little regard for where or why.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"5Ooqe6Kcgpqua2c0aVa4Kr\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Author Tony Saldhana on the \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://knowledge.wharton.upenn.edu/article/transition-to-digtital/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Knowledge@Wharton podcast\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" summed up some of the changes we have seen in the last year: “The retail sector is probably one of the first industries to be disrupted by digital technology. But retail is not alone because insurance, medicine, finance, media, and so on and so forth, are all not far behind.” \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Saldhana goes on to say that the changes in retail can be boiled down to three things that have changed the entire industry:\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The rise of a new business model of online plus physical presence\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Dramatically improved business operations\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The rise of smart products\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"ordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With these widespread changes and the rise of smart products comes the full transformation of formerly static-based industries like advertising, promotion, marketing, and general communication. As a result, usage of digital signage is well on its way to full market adoption. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital signage is not just for highly technological applications or organizations with huge budgets. It can be scaled up or down to match the size of the project or venue, and provides valuable assistance to customers as a communication channel. It also provides key data points about end users that allow a brand to better provide the services they are looking for. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Prove return on investment \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"There are solutions available for any budget or task, and allow an organization to take advantage of up-to-date, innovative technology in a way that static signage cannot. It allows customers to search, find, and get offers in real time, as well as showcasing information about current campaigns and promotions. As well, it allows for a more dynamic workflow and easier switching for operations once a campaign has come to a close. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Simple integration and ease-of-use \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Customers are familiar with digital applications and expect to see them most places they go. Having information available that moves beyond passive information and provides real-time additional value for customers is crucial to their experience and a positive influencer on increasing basket size and overall sales. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Full customization \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Being able to easily set up and integrate with partners for specific software or use cases also allows flexibility and versatility within the same investment. Brands can completely personalize their digital experience from top to bottom, and change it to fit the evolving  needs of a business. This includes content, promotions, marketing, and information that is all pertinent for the customer. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"A real-life example of full customization recently launched for luxury department store Saks Fifth Avenue, who were looking for a way to communicate to their customers through the use of digital signage, while seamlessly continuing their brand from physical to digital and back again. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin worked with partner Express Image Digital to create a wayfinding and directory experience for the Saks Fifth Avenue flagship store on Fifth Avenue. Mappedin created the digital map used as the back-end solution for the custom user interface experience developed by Express Image. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Increase operational efficiencies \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital signage allows for more things to happen in one place. With the addition of indoor mapping and wayfinding, it becomes easier to find products and select them among an optimal route. Digital signage can also help with customer interaction, customer service, or even serve as a training point to help new employees get up to speed.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"One of the current challenges is that customer expectations and trends change faster than they ever have before. Being integrated with a fully digital experience to augment the physical allows for quick pivoting and testing to see what resonates with the target market, and ensures that they are being communicated to on every channel available.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Competitive advantage and learnings \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Showcasing how brands are unique and set themselves apart from their competition is a key part of any business model. This extends to digital signage, and specifically how brands use that signage as part of the larger competitive scope in the eyes of the consumer. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Some of the pain points felt by those who have adopted digital signage and not seen success have come from customers failing to notice the signage as well as brands running out of ideas for how to use the signage to be effective in the day to day. This is why continued testing of ideas and interaction with the customers to find out what they prefer or how they would like to see the technology used to augment their experience is the next step. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"In conclusion, digital signage can provide new value for brands. However, in order to be successful, the scope needs to include a range of items such as curated content, placement, investments in technology, and showcasing of marketing and promotional materials as well as experience-enhancing pieces. Those who jump on the wave and adopt it  are either winning by outright sales or simple technological proficiency. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To implement digital signage and indoor mapping at your retail venues, or to learn more about our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/industries/malls/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"solutions for retail\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", contact us today. 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