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    "result": {"data":{"contentfulComposePage":{"title":"ServiceNow and Mappedin: Improving the Employee Experience","seo":{"title":null,"description":"We're exploring our integration with ServiceNow, how the Workplace Service Delivery App caters to the employee experience, and how we fit in this industry."},"content":{"author":"Lucy Bragg","publishDate":"Feb 23, 2021","updatedAt":"Jan 10, 2022","content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"ServiceNow is a leading digital workflow company that makes work, work better for people. They have helped nearly 7,000 enterprise customers transform their old, manual ways of working into modern digital workflows, ensuring that employees and customers get what they need, when they need it. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We recently teamed up with ServiceNow to offer indoor mapping capabilities within their \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://blogs.servicenow.com/2021/new-employee-workflow-solutions-keep-workforces-safe.html\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Workplace Service Delivery \",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"(WSD) solution. We will be exploring our integration with ServiceNow, how ServiceNow® Workplace Service Delivery caters to the employee experience, and how Mappedin fits into this industry. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Returning to the Workplace\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Amidst the pandemic, businesses must adapt to changes in the workplace by reconsidering where and how work happens. Today, many businesses are considering flexible working models, with plans for extending working-from-home arrangements. This warrants the question: how can businesses support their employees during these shifts in the workplace? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Now, businesses must provide more accommodation for employees, as well as a more inclusive employee experience. Traditional work life can be filled with frustrating, repetitive and routine tasks that take away time from what’s important. For example, finding an open desk for a few days at the office, reserving a conference room for a team meeting, inviting a customer and ensuring they have parking and a badge, or even letting the workplace team know there is a problem with the coffee machine, are all common employee workplace challenges. By creating a streamlined experience for your workplace, these everyday problems can be reduced, as employees and managers will be able to access all the services they need.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"2aN6m0Y1gLqeiL1Je3CvzK\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"How ServiceNow Improves the Employee Experience \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"ServiceNow understands that servicing a distributed workforce requires us to re-think, extend, and digitize many of the service offerings currently found in the workplace. As such, they address these common employee workplace challenges by building and automating employee workflows.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Workplace Service Delivery (WSD) Product\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"As businesses bring employees back to the workplace – once it’s safe to do so – they need to make sure that employees are supported in the transition, providing seamless experiences and access to the tools and resources they need. But traditional workplace services have been filled with frustrating, disjointed and repetitive tasks. An employee often doesn’t know who to contact when the coffee machine is broken, where to reserve a temporary desk or how to get their visitor a badge and parking. This frustration can be reduced with the introduction of ServiceNow Workplace Service Delivery. This solution makes it fast, simple, and easy for employees and managers to access the workplace services they need, while providing a safe and efficient workplace.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Workplace Service Delivery seamlessly automates common workplace questions for employees, making it easy to request and fulfill workplace services. Employees can find answers, get assistance, and get things done from a single source. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Key Benefits\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Create safe, managed processes for returning employees to the workplace \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Enhance the reservation experience for your employees\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Create workplace services to fulfill employee requests \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Provide visitors a smooth and hassle-free experience\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Enable workplace teams to provide timely help to employees with case management\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Provide employees a unique view when making space reservations \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"unordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin’s Integration with ServiceNow\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"At Mappedin, we deliver seamless indoor mapping and wayfinding experiences across all industries. In the office environment in particular, this helps employees by increasing safety and making day-to-day navigation and discovery simple. Built for scale, our flexible platform and strong integration capabilities enable us to work with leading operators, software providers and developers around the world.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We’ve recently\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.newswire.ca/news-releases/mappedin-offers-indoor-mapping-capabilities-to-servicenow-workplace-service-delivery-solution-866668241.html\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\" announced an integration\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" with ServiceNow Workplace Service Delivery to offer indoor mapping capabilities within their solution and Now Platform®, providing the best digital experience for employees and managers.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mapping Features in ServiceNow Workplace Service Delivery Powered by Mappedin\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Our integration with ServiceNow enables a 3D interactive digital space mapping solution for workplaces. In an increasingly distributed work environment, digital solutions must enable simple and flexible experiences, including the ability to easily find and book desks, collaboration spaces and meeting rooms, and navigate the workplace. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Our powerful indoor mapping platform increases employee productivity and satisfaction in the workplace. Employees can use maps to visualize and access various services, such as finding and reserving available workstations and parking spots. They will also be able to optimize time with our turn-by-turn navigation feature which leads them directly to where they need to go. Along with accessing various workplace services, our maps allow employees to raise issues when hand sanitizer stations need to be refilled, the vending machine breaks, or any other issue occurs. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To further increase workplace team efficiency, our service provides simplified editing tools to make simple changes to desk layouts, close off amenities that are temporarily out of order, and more. Property managers can also use this tool to keep their building floor plans up to date, in real-time. Together, our mapping visualizations, navigation capabilities and editing tools cater to the employee experience and increase workplace efficiency. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Looking Forward\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin’s integration with ServiceNow Workplace Service Delivery provides indoor mapping capabilities that enhance the workplace of today along with delivering a better foundation for the future. Our solutions increase workplace team efficiency, the employee experience, and ultimately drive productivity in the workspace. We are committed to the evolution of this integration to keep up with the changing workplace environment.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To learn more about how Mappedin and ServiceNow are working together and how we might enhance your workplace, \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/contact-us/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"contact us\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" today.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}","references":[{"contentful_id":"2aN6m0Y1gLqeiL1Je3CvzK","__typename":"ContentfulAsset","description":"","file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/2aN6m0Y1gLqeiL1Je3CvzK/6679f3b82373a90ccea9ef23bfa64fed/guy_at_desk.jpeg","contentType":"image/jpeg"}}]},"image":{"file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/2aN6m0Y1gLqeiL1Je3CvzK/6679f3b82373a90ccea9ef23bfa64fed/guy_at_desk.jpeg"}},"pdf":null,"relatedPosts":[{"title":"How Indoor Mapping Will Benefit Your Office","slug":"indoor-maps-uses-cases-offices","content":{"__typename":"ContentfulBlogPost","author":"Mappedin","publishDate":"Jun 16, 2021","updatedAt":"Jan 17, 2022","tags":{"category":{"name":"Use Cases","slug":"use-cases"},"topic":{"name":"Offices","slug":"offices"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Navigating indoor spaces can be difficult, especially in complex buildings. If you manage office buildings, this can pose a problem – without a proper way to navigate, your employees and visitors may get lost and end up wasting valuable time.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor Map Use Cases: Office Management\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-1\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To fix that problem, consider using \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/mapping/map-management/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"indoor mapping solutions\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". Indoor maps in your office won’t just help employees and visitors navigate – they can also help in other aspects of your operations, from meeting room bookings to building management. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"This article will explore the best uses for indoor mapping and how it can benefit your office.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"4eV2hJP1kfX26QoTeNnjdd\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Wayfinding \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Wayfinding combines navigation aids like maps and signage to help someone make their way through a particular place. Many disciplines contribute to wayfinding, like architecture and graphic design. Good wayfinding doesn’t just direct a person from point A to point B – it also helps that person create a mental map of the building or complex.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"In most urban settings like offices, shopping malls, and other complex structures, wayfinding is often done through signage and static building maps. Building managers put up signs that direct visitors to their destination in the simplest way possible and help them create a mental map of the area.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Recent developments in positioning technology have given rise to digital wayfinding. To complement existing wayfinding aids, you can now develop indoor maps that provide real-time directions to your building’s visitors.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Workplace Apps \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"One of the foremost benefits of indoor mapping solutions comes in the form of a workplace app. With mapping and positioning services for office spaces, employees can easily find their way around the office through real-time directions and navigation aids. Not only that, but the mobile application can also make meeting room and collaborative space bookings much more effortless.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"4ZmiXGUOt82VtWjFo8JHou\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Another prevalent problem in large office complexes is the difficulty of locating certain people, especially if they’re not at their usual desks. Through a location-sharing feature, employees can allow other app users to find them more easily – people won’t have to roam multiple floors to find the person they need to meet with. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Workplace Management \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"For office managers, indoor mapping solutions offer many advantages. Here are several ways indoor mapping can help make workplace management easier.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Employee/Department Search\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"In a huge office complex encompassing multiple floors or buildings, locating one person can be a nightmare. You may need to scroll through an unwieldy database containing every employee in the company, wasting a lot of time. And if they’re not at their desk, it’s even more challenging to find the person you need. With indoor mapping solutions, you can easily locate departments and even specific employees.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Display Out Of Order/Unavailable/Restricted Areas\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When certain areas require maintenance or are otherwise unavailable, you’ll need to put up signs. However, signs can be misplaced or outdated – if they’re even placed at all. Indoor mapping can complement signage and ensure everyone in the building is notified of closed-off areas.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"You can mark an area as unavailable on the employee app. With position tracking, you can even take it one step further by having the app notify them of unavailability when they walk past it. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"zAi3kkYIqsOS8LHXJUmRx\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Room Booking\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It’s incredibly common for meeting rooms and other collaborative spaces to get double-booked. When this happens, it usually forces one party to search for another area, which is a massive waste of time. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"An indoor mapping platform can fix this by acting as a centralized room booking system. Once someone books a room, it will be marked as such across all employee apps. If an employee enters a room that’s already booked, they’ll immediately be notified about the previous booking.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Expedite Onboarding and Familiarity with Space\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The onboarding process usually involves taking the new hires on a tour of the entire building. This process can take hours in incredibly complex facilities and may disrupt the work atmosphere in the rooms they visit. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Using an indoor mapping solution, you can automate this part of the onboarding process. You won’t need to assign a staff member to be their mentor for the day, and it frees the onboarding team up to focus on more essential parts of the process. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Workplace Safety \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It can be challenging to manage the safety of employees in a large office complex. Fortunately, indoor mapping solutions can help enforce employee health and safety protocols easier. Here are some ways that indoor positioning systems can make your office safer, especially in a post-pandemic world.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"7wzcmxym4KnHr3mDWbhUKI\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Notifications and Alerts (Alarms)\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Installing alarm systems in the office is tricky work. The sound may travel well in hallways, but there may be well-insulated rooms and don't let sound in. An emergency like a fire or natural disaster can put many of your employees at risk.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Implementing an alarm notification system on employee apps can add another way to warn your personnel. If your employee can’t hear the alarm from where they are, they will still receive a notification through their app – allowing them to follow emergency procedures promptly. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Contact Monitoring\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"An indoor intelligence solution can help your office reopen safely. When employees start their shift on-site, the app will start collecting their indoor positioning data. Because this positioning data includes the distance between devices, it can log all devices that they were in contact with during their workday.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"If one of your employees contracts COVID-19, you can see which devices were in contact with them leading up to their positive diagnosis. This takes the guesswork out of contact tracing and increases operational efficiencies.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"2BObunLAoAC1tq6ltScVNK\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Workplace Control \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor mapping in smart buildings can improve hazard control. You can mark which areas of your workplace require protective equipment to enter, as well as regulate who can enter these areas. If hazardous materials enter a location by accident, you can also notify employees that the site in question is off-limits until the building hazards are cleaned up.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Social Distancing Mapping\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Ensuring that social distancing protocols are enacted takes time and effort, but indoor mapping software makes it extremely easy. The software can help you ensure that room occupancy limits are followed, avoiding dangerous concentrations of people. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"For example, if a room is limited to ten occupants and there are already ten employees in the room, the facilities management staff can lock the doors remotely. It can also notify potential visitors that the room is now off-limits to new people. This prevents more people from entering the room and breaking social distancing protocols.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Service Requests \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With indoor mapping, maintaining essential equipment can be made more efficient. Employees can put in service requests immediately when they need it, saving them the time and effort of sending emails to facilities teams.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"On the building manager’s side, these requests are immediately received and marked on the map. This way, they can mark the equipment as “for maintenance” and assign building maintenance personnel immediately to resolve the issue.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"This convenience extends to more than just repair requests. Employees can also ask for assistance in other day-to-day tasks. For example, an employee can ask for AV support or request extra seating.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"3DjBPyqgMmnsNSveEQDR34\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Operations and Facility Management \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor mapping solutions can streamline the building management process. By simplifying these often time-consuming processes, building managers can spend more time working on more essential tasks.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Building Management\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When you close the building down for the day, you need to turn off the lights and HVAC to save energy. However, sometimes employees may request to use certain rooms after hours for various reasons. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With indoor mapping software in place, you can automate this process. You can schedule which rooms will be used for overtime and when they plan to finish, so lights and HVAC can be turned off automatically. You can also use this feature to turn the lights and HVAC off in unused rooms, helping you save on energy costs. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Resource Planning\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To facilitate quick emergency responses, you need to plan where to place fire extinguishers and first aid supplies. You also need to plan where to place security cameras to maximize coverage.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"19l7n8pYJ04zSzvtSMQPIb\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor mapping technology can help you plan how to place these safety and security resources properly. For example, you can analyze foot traffic data to find out the perfect spot to place a first aid kit. You can also place fire extinguishers in commonly-frequented areas that are near potential fire hazards and essential equipment. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Space Planning\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To prepare for future company growth, you may need to create more workspaces to accommodate new hires. Insights from indoor mapping data can help you build new spaces according to your employee’s habits. And even if you’re not planning to build new spaces, the data can help you modify seating arrangements to maximize your space more effectively.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"4lWLSDu4dAAH4SERU4QfP6\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"For example, suppose your employees often hold impromptu meetings in the cafeteria or lounge because of the lack of available rooms. In that case, you may need to consider building a new meeting space. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Computational Fluid Dynamic (CFD) Data For Air Flow\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Good airflow is essential in any indoor space, and offices are no exception. Because the temperature, humidity, and air cleanness often fluctuate through the year, you need to adjust your HVAC to ensure comfort year-round. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"By managing your airflow well, you can also prevent the spread of COVID-19. Since the virus is airborne, you need to ensure that those particles won’t linger in your workspaces and potentially infect employees. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Your indoor mapping software can help simulate different air conditions so you can make HVAC adjustments properly. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Space Utilization and Analytics\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"In most commercial spaces, you have limited space to work with. However, some areas in the office may not be used as often as others, leading to valuable square footage being idle. Tracking your employees’ habits using positioning apps helps you analyze this.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Using the data gained from the employee apps, you can examine their habits and pinpoint spaces that aren’t being used well. With information on which spaces are being wasted, you can repurpose them into something more useful. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin: The Best Choice for Office Mapping\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Whether you’re looking to implement indoor mapping for small venues or large spaces, retail spaces like \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/indoor-maps-uses-cases-shopping-malls\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"shopping malls\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" can also benefit from indoor mapping to enhance efficiency and visitor experiences. And they’re not just building navigation aids that help employees go from the lobby to their workspace anymore. With indoor mapping solutions, you can streamline many processes across the company, from onboarding to office space planning.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To streamline the daily operations of your business, Mappedin is here to help you automate office management. Moreover, our workplace safety features will help keep your employees healthy and safe!\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/jpeg;base64,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","aspectRatio":1.4998509687034278,"src":"//images.ctfassets.net/wdjnw2prxlw8/3DjBPyqgMmnsNSveEQDR34/02f19dba4401d774bfe71c2596858f2a/man_in_dress_shirt_holding_phone.jpg?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/3DjBPyqgMmnsNSveEQDR34/02f19dba4401d774bfe71c2596858f2a/man_in_dress_shirt_holding_phone.jpg?w=120&h=80&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/3DjBPyqgMmnsNSveEQDR34/02f19dba4401d774bfe71c2596858f2a/man_in_dress_shirt_holding_phone.jpg?w=240&h=160&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/3DjBPyqgMmnsNSveEQDR34/02f19dba4401d774bfe71c2596858f2a/man_in_dress_shirt_holding_phone.jpg?w=480&h=320&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/3DjBPyqgMmnsNSveEQDR34/02f19dba4401d774bfe71c2596858f2a/man_in_dress_shirt_holding_phone.jpg?w=720&h=480&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/3DjBPyqgMmnsNSveEQDR34/02f19dba4401d774bfe71c2596858f2a/man_in_dress_shirt_holding_phone.jpg?w=960&h=640&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/3DjBPyqgMmnsNSveEQDR34/02f19dba4401d774bfe71c2596858f2a/man_in_dress_shirt_holding_phone.jpg?w=1440&h=960&q=50 1440w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"title":"Indoor Maps, IWMS & the Employee Experience","slug":"indoor-maps-iwms-employee-experience","content":{"__typename":"ContentfulBlogPost","author":"Cara Hueston","publishDate":"Nov 24, 2020","updatedAt":"Jan 21, 2022","tags":{"category":{"name":"Use Cases","slug":"use-cases"},"topic":{"name":"Offices","slug":"offices"}},"content":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"How can workplace software improve employee satisfaction, safety, and even retention? Hint: add an indoor map.   \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"What are the benefits of an IWMS to employees? \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Our last blog discussed \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Integrated Workplace Management Systems\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/indoor-mapping-iwms\"}},{\"nodeType\":\"text\",\"value\":\" (IWMS) and the various ways this software can be used to increase efficiencies for workplace facilities teams and improve the overall employee experience. This blog will focus on the functions and benefits of an IWMS as it pertains to employees. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"4WRAKkct5Evk0gljMZ6lvl\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Employee Wayfinding \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Through the integration of an IWMS with a \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"digital indoor map\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/indoor-mapping-software/\"}},{\"nodeType\":\"text\",\"value\":\", employees and visitors alike can search, browse, and navigate around a workspace. This solution provides businesses and their facilities teams with a platform to maintain up-to-date \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"digital maps of their office\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/verticals/offices/\"}},{\"nodeType\":\"text\",\"value\":\", as well as an interactive map for employees to access across any device. Employees can search for a desk location, nearby meeting rooms, cafeteria hours, and more. Once they’ve determined their destination, step-by-step wayfinding provides them with the fastest route.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Space Management\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"As employees return to work amid the COVID-19 pandemic, office buildings will need to make space management a priority. With an IWMS and digital map on hand, workplaces can plan strategic floor plans and layouts that account for employee movement and social distancing protocols. An IWMS also allows you to use automation to communicate with employees. For example, if there are staggered arrival times for different departments or ‘hot desks’ are used for employee seating, these updates can be sent to employees before they arrive at your office for the day. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Meeting Room Booking \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Another key use case for an IWMS within office buildings is the ability to search for and reserve meeting rooms. Your team can add meeting rooms to the software, along with important details such as room size and location, tech equipment, and anything else that might be relevant to employees. This feature saves valuable time as well as resources, helping to ensure that employees are booking rooms according to the space and equipment that are needed. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-3\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Contact Monitoring \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Office buildings can use their IWMS to help slow the spread of COVID-19. Through \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"contact monitoring software\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/product-101-contact-tracing\"}},{\"nodeType\":\"text\",\"value\":\", businesses can detect when a contact event has occurred on-site between any device that is opted in. With this information on hand, employees can be notified and begin treatment or isolation, and employers can identify any potential risk areas moving forward. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The value of an indoor map\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Using an IWMS, employees can use maps to access various workplace services, find and reserve an available meeting room, and use wayfinding to navigate throughout the facilities. Of course, none of these experiences are possible without an accurate and digital indoor map. Not only can the above experiences contribute towards employee satisfaction, safety, and even retention, but they also help facilities teams make informed decisions about their office and how the spaces within it are used. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"2TP6T4RsHQFjmZxqRC7MpA\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Are you interested in learning more about \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"digital office mapping\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/verticals/offices/\"}},{\"nodeType\":\"text\",\"value\":\" and how it applies to your workspace? \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Contact us\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/contact-us/\"}},{\"nodeType\":\"text\",\"value\":\" today for a free demo.  \",\"marks\":[],\"data\":{}}],\"data\":{}}]}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/jpeg;base64,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","aspectRatio":1.504,"src":"//images.ctfassets.net/wdjnw2prxlw8/5NZ8o65iZtPjXdVhBk2wXv/9aaea0649251dee933a275dc0d1b1e84/saulo-mohana-wNz7_5EvUWU-unsplash-2.jpg?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/5NZ8o65iZtPjXdVhBk2wXv/9aaea0649251dee933a275dc0d1b1e84/saulo-mohana-wNz7_5EvUWU-unsplash-2.jpg?w=120&h=80&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/5NZ8o65iZtPjXdVhBk2wXv/9aaea0649251dee933a275dc0d1b1e84/saulo-mohana-wNz7_5EvUWU-unsplash-2.jpg?w=240&h=160&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/5NZ8o65iZtPjXdVhBk2wXv/9aaea0649251dee933a275dc0d1b1e84/saulo-mohana-wNz7_5EvUWU-unsplash-2.jpg?w=480&h=319&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/5NZ8o65iZtPjXdVhBk2wXv/9aaea0649251dee933a275dc0d1b1e84/saulo-mohana-wNz7_5EvUWU-unsplash-2.jpg?w=720&h=479&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/5NZ8o65iZtPjXdVhBk2wXv/9aaea0649251dee933a275dc0d1b1e84/saulo-mohana-wNz7_5EvUWU-unsplash-2.jpg?w=960&h=638&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/5NZ8o65iZtPjXdVhBk2wXv/9aaea0649251dee933a275dc0d1b1e84/saulo-mohana-wNz7_5EvUWU-unsplash-2.jpg?w=1440&h=957&q=50 1440w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"title":"3 Ways Office Spaces Are Changing","slug":"3-ways-office-spaces-are-changing","content":{"__typename":"ContentfulBlogPost","author":"Sofia Spagnuolo","publishDate":"May 18, 2021","updatedAt":"Jan 21, 2022","tags":{"category":{"name":"Use Cases","slug":"use-cases"},"topic":{"name":"Offices","slug":"offices"}},"content":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Wake up. Get out of bed. Go to your at-home desk. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The process of working from home is starting to get a little boring, but heading into the office seems so old school. COVID-19 forced us to decide what services are deemed essential, and office spaces didn’t make the cut. It makes us question, what’s going to happen to office spaces? Will we stay at home wearing a fancy dress shirt with comfy sweatpants even after the pandemic is over? Office spaces are adapting along with the rest of the world. \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Advances in our latest technology allow for a steady integration back into the office.\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/blog/use-cases/offices/how-offices-can-prepare-for-the-return-to-work/\"}},{\"nodeType\":\"text\",\"value\":\" Even with a vaccine on the way, there are lasting effects that change the way we operate in the office environment. At Mappedin, we predict 3 impactful transformations will occur.  \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"1. Hotel-style offices\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Remote positions have made the demand for office spaces plummet. It seems that some people no longer need a specific desk with their name on a plaque. Instead, offices are transitioning to a hotel-style system. Office buildings are becoming a shared space. With this new fluid transformation, technology such as \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"ServiceNow’s Workplace Service Delivery\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/blog/company/customer-examples/servicenow-and-mappedin-improving-the-employee-experience/\"}},{\"nodeType\":\"text\",\"value\":\" makes returning to the office an effortless process. Mappedin’s integration with ServiceNow enables users to see which meeting rooms, desks, and spaces are available for booking, creating a flexible and connected environment. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Additional services such as contact tracing can be essential to our new normal. With people coming and going, Mappedin maintains information about who has been in the office in the event of an outbreak. ServiceNow allocates for visitor-log in at the front desk, maintaining everyone’s safety. Offices are becoming interchangeable and with the help of Mappedin and ServiceNow, your team’s office can be a comfortable space.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"4G8IgZxJrZAStx2dJsm8cC\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\" 2. Reduced capacity\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Cramming as many people as possible into a room is a concept that has been stripped from today’s world. Now, we try to distance as much as possible. \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Organizations are predicted to cap staff numbers at about 30% to accommodate social distancing. \",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.bbc.com/worklife/article/20200514-how-the-post-pandemic-office-will-change\"}},{\"nodeType\":\"text\",\"value\":\"With regard to the hotel-style office system, it is predicted that offices will implement remote work and have rotating office days to space out how many people occupy the building. With this in mind, redesigning offices can be tricky. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mappedin has the solution by allowing users to try different floor plans to optimize space management. Keeping the environment spacious also allows for better hygiene in the office. Further digitizing the office can provide access to information such as the quality and flow of air. Mappedin’s Smart Air Visualizer is a technology that ensures venues have the best air quality possible, keeping employees and visitors safe and healthy. Using tools like the Smart Air Visualizer ensures a successful and effective office design when reducing capacity.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"2ppsIMGecasT0fq0r1Fhuy\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"3. Office wayfinding\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Returning to the office is going to look different from the typical Monday morning chat by the water fountain, because well… where is the water fountain? With the implementation of hotel-style offices, employees no longer have a habitual route that can be memorized. Hotel-style offices and reduced capacity mean the office’s layout is inevitably going to change on a regular basis… so why not make that transition smooth? \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Since COVID, the demand for wayfinding has increased tremendously.\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/why-your-office-building-needs-indoor-mapping-an-iwms\"}},{\"nodeType\":\"text\",\"value\":\" Walking into an unfamiliar environment can be stressful and time-consuming. Digital indoor maps and wayfinding can take an employee straight to the desk of a person they are attempting to find. Wayfinding creates a direct path to limit movement around the office, as people have become conscious of touching and spreading germs along the way. Users can see their precise location within the building with our blue dot experience and digital maps allow employees to see the blocked-off areas in the office. Visitors entering the office can locate a department or room easily, saving time and confusion. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"2VCgyNATqwRTyQeYkCwTH9\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Wake up. Get out of bed. Plan your trip. Go to the office.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Throughout the pandemic, we have been trained to interact through a screen and rely on our technology, so why throw that away? We can now advance from Zoom and Microsoft Teams into Wayfinding and Workplace Service Delivery. Digitizing the office integrates our knowledge of technology into the physical world. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"As office spaces continue to change, stay connected with Mappedin. Learn more about our \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"solutions for offices\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/verticals/offices/\"}},{\"nodeType\":\"text\",\"value\":\" or \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"book a demo\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"http://www.mappedin.com/contact-us/\"}},{\"nodeType\":\"text\",\"value\":\" today.  \",\"marks\":[],\"data\":{}}],\"data\":{}}]}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/jpeg;base64,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