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    "result": {"data":{"contentfulComposePage":{"title":"Employee Q&A: Michael Pasket","seo":{"title":null,"description":"We delve into the world of sales with Michael, the VP of Sales at Mappedin. Sales strategies, the key to closing deals, how to excel in sales, and more."},"content":{"author":"Lucy Bragg","publishDate":"May 3, 2022","updatedAt":"May 3, 2022","content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Michael is the VP of Sales at Mappedin. In this Q&A, we discuss the impact of remote work on sales strategies and tactics, how to challenge uncertainty in prospects, the key to closing deals, and most importantly, how to excel in sales.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Michael, thanks for chatting with me. To start, can you tell us about your current role at Mappedin? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I am the VP of Sales at Mappedin. I manage bringing in revenue for the company and solving potential clients’ problems while managing our Sales teams. I do that by providing white glove service to our potential clients and solving their problems through our technology.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"jJHftsCcrCCgYziMB2Epp\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Interestingly, you joined Mappedin after working for Google Maps. How did that relevant experience help in your role here? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It helped immensely. It provided me with context for GIS and the mapping world, and helped me understand and hone in on the very large problem with indoor maps. Ultimately, there’s not a lot of indoor mapping technology. It’s a glaring problem that I found Mappedin could solve, and I wanted to be a part of that journey. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"You’ve been at Mappedin for over 3 years now. What made you decide to join the team?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin was a seamless transition from Google. I was looking to join a smaller company, wear different hats, and really learn and grow within a company. More importantly, I wanted to learn everything I could about the indoor mapping market and sharpen my skills with Sales, Management, and with indoor mapping technology.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What do you like most about working at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The culture, the people, and the technology. At Mappedin, we work hard, we work fast, and we’re constantly at the bleeding edge of technology trying to push the envelope of what we can provide. The people are the ones that help support that. You can have blue sky dreaming ideas, but without the people working hard, there’s no innovative technology. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Being able to work towards the same goal, have fun while doing it, and have genuine friends at the workplace really makes Mappedin a great place to work.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"How would you describe the culture and environment of the Mappedin Sales team?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The Mappedin Sales team is extremely motivated, extremely persistent, and very hardworking. There’s no individual lone wolf mentality on the team; it’s one team, one dream. We’re all doing our part to push the Sales team and ultimately Mappedin towards our revenue goals.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Everyone makes mistakes, but we learn from them so that we are consistently in tip top shape to provide the best solutions. Even if it’s something we can’t provide; what can we do in the interim for our potential clients to give them exactly what they need? All of that boils down to the motivation on the team and the hardworking environment.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"That’s not to say it’s work hard and no play; we do like to have fun, we’re a very close knit team, and we’re always willing to help extend a hand to anyone outside and inside sales to ensure that as a team we win. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"From your experience, what has the effect of COVID-19 been on sales and customer conversations?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It’s taken a lot of the sales aspect out of conversations, and it’s humanized the art of sales. We’ve learned to be way more empathetic and understanding of where people are coming from. We might ask “why” more often, but asking why helps us understand why it might not be a good fit or a good time.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We want to understand when it would be a good time, and when you do enter into that buying window, we will be there. We want to build relationships, expand the network, and we definitely don’t want to force anything down anyone’s throat.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"A couple years ago when we were in the office, the Sales team would get together to do cold calling blitzes, attend trade shows and meet with prospects in-person. How has remote working changed the strategies and tactics on Mappedin’s Sales team? Do you think it’s made it easier or more difficult to close a deal?   \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Sales is hard. If sales were easy, we would automate 100% of the process and we wouldn't need human intervention. I would say that the strategies and tactics we use haven’t made it easier or more difficult to close a deal, it’s just different.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Before COVID-19, sales was very centered around human interaction. With remote work, we have to take that physical aspect of networking and shift it to video. The world is all about video calls right now.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Sales cycles might take longer, but we are truly getting to know the prospect, truly understanding what their problem is, and from there we can make sure our solution fits their needs. We’re very focused on those relationships, engaging in more small talk, and getting to know our potential clients.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What do you think is the key to closing a deal?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The overarching fundamental thing you need to ensure is that the potential client is getting exactly what they need to solve their problem. If they’re not, they’re not going to be happy and they’re not going to be a client 2 or 3 years down the line. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We’re here to maintain those long term relationships, and being very truthful about what we can and cannot do helps with that. Understanding what they need, how you can solve for it, and ultimately being transparent and getting to know them. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Everyone thinks of a suave salesman as this individual that’s talky and gabby, but that’s not true. Sales is primarily listening and asking very pinpointed questions: why is this happening, have you considered this, what are you trying to solve for? Mastering that is the key to closing up a sale and providing a solution for someone. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What aspects of your job do you find the most rewarding? What do you find the most challenging?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The most rewarding aspect of my job is seeing my team win and being able to solve for clients in a big way. It’s like a dopamine rush when you close a deal, bring in revenue for the company, and more importantly, when you solve someone’s problem. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The most challenging part would be that things pop up every day that I have never experienced before. You can’t Google these things, there is no rule book, these are problems that clients have that need to be solved. Although it can be challenging, being able to solve that unique problem on your feet is also extremely rewarding.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"How do you overcome uncertainty and doubt in prospects?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"By challenging and understanding the specific uncertainty. What are you hesitant about? That’s ultimately what it is, a hesitation. They want to ensure they’re getting the perfect solution for their problem, and we want to provide the perfect fit. We’re not going to sell them something if it’s not going to work for their problem, so we challenge the uncertainty by asking questions. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"What are the things you’re truly trying to solve, what are you uncertain about, and how can we overcome this? Can we provide our best practices, our network, and our knowledge within the market to either solve that problem or push you in the right direction? That’s how we overcome uncertainty.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What makes a good sales representative?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"A good sales representative is honest, persistent, hardworking, humble, and able to pivot the conversation at a moment’s notice. Having that hardworking and helpful mentality both within the team but also towards your clients will help you do exceptionally well. As long as you maintain your motivation and determination, you will excel in sales and sharpen your negotiation skills to maintain being a sales shark.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Interested in working with us? Check out our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.com/careers\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Careers Page\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" for all open roles, or send an email to our recruitment team at \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"mailto:careers@mappedin.ca\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"careers@mappedin.ca.\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}","references":[{"contentful_id":"jJHftsCcrCCgYziMB2Epp","__typename":"ContentfulAsset","description":"","file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/jJHftsCcrCCgYziMB2Epp/e405dac6f6c30870c6fd82f2f520405c/Michael_.jpg","contentType":"image/jpeg"}}]},"image":{"file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/7ACinfqOik7yczyG2r7DEO/962399fe23e304db649ff084b393c446/Blog_Employee_QA_Michael.png"}},"pdf":null,"relatedPosts":[{"title":"Employee Q&A: Tomas Dousek","slug":"employee-q-and-a-tomas-dousek","content":{"__typename":"ContentfulBlogPost","author":"Lucy Bragg","publishDate":"Mar 9, 2022","updatedAt":"Mar 14, 2022","tags":{"category":{"name":"Company","slug":"company"},"topic":{"name":"Culture","slug":"culture"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"In this Q&A, we chat with Tomas, an Account Executive on the Sales team. We delve into his experience transitioning from a Business Development Rep to an AE, what he likes most about working in sales, and what really makes a good salesperson.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Tomas, thanks for chatting with me. To start, can you tell us about your current role at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"My role at Mappedin is an Account Executive, which means I create and manage relationships with our global customer base. I guide prospects through our pipeline from discovery and understanding what their problems are, all the way to finding out what kind of solution we can provide to them, and ultimately selling them that solution. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"From an interpersonal side, the role is to solve the problems of our prospects in the most efficient way possible. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"You started at Mappedin as a Business Development Representative, and later transitioned into an Account Executive role. How has your journey been?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Not a single day has been the same. Starting off as a Business Development Rep, you’re mostly tied to drumming up new business, whether that’s inbound or outbound, and your job is to secure and source as many conversations as you can. With the transition to an Account Executive position, you have to learn to take a backseat on some of the day-to-day tasks and focus on the more long-term aspects of an account. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"This takes a bit of getting used to because in Business Development it’s very fast paced, it’s very binary, and typically you have your answers within a day. As an Account Executive, it’s more of a long term play. The transition is challenging, yet unique in its own way, because the AE role is spread out over multiple weeks rather than over multiple days as it was as a BDR. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What made you decide to join the team?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Ultimately I was looking for a tech sales job in Waterloo. The reason I chose Waterloo is because it’s a growing region for technology, and I wanted to join a company that I knew would be around for the long haul. Mappedin was my choice given the products that we sell; maps aren’t going to disappear tomorrow and it’s something people need day in and day out. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What do you like most about working in sales?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I would say the best thing about working in sales is the diversity of people I get to meet and the things that I learn from different cultures. As much as making sales is rewarding, it’s really cool being able to speak to a very diverse group of people across a global scale. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It’s not something that I thought of when I joined tech sales, because I didn’t realize that I’d be on calls with people from Finland, Dubai, Brazil, and so on. It’s nice being able to speak with a bunch of different people from all walks of life. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What makes a good salesperson?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Having the ability to listen and be patient are the most undervalued skills a salesperson can have. If you listen, your prospects are telling you what their problems are. If you have the patience to not overstep and quickly jump in to suggest something that may not be right for them, not only are you going to solve that customer's problem, but you’re also going to build longer lasting relationships with them.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"What makes a good salesperson is really being able to listen to what people are telling you, regardless of the lens or connotation they’re speaking through, and to have patience. Our sales are not quick pitches, B2B sales are patient and more strategic. If you lack patience and jump the gun too early, you can risk shooting yourself in the foot.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"How do you handle client rejection?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Through reflection and transparency in communication. Being able to reflect within a 24 hour period as soon as a rejection happens and trying to understand why it happened is important because it prevents you from making the same mistake over and over again. Asking the prospect what went wrong and what could have been done differently goes a long way. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It also ties in with patience and understanding because it does happen quite often. A rejection is not a reflection on your personality, rather to the product offering because it doesn’t fit with the solution they’re looking for.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"How do you stay motivated?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Knowing that what we’re selling is something that’s valuable and very useful, and something that people are using everyday. Especially with new features that we roll out like Accessibility Mode, which help people navigate through complex venues regardless of their needs. It’s a good feeling knowing that once you sell maps to a mall, stadium or a campus, people on those premises have the tools that they can use during their visit. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I understand the frustration of being lost, it sucks, especially if you’re late for something. Realizing that on a smaller scale we’re making a difference in how people navigate around a premise, it’s a good feeling and it’s one that I like to chase.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Is there one thing you like most about working at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I would say the best thing about working at Mappedin is the freedom and flexibility of being able to work in a way that works best for you, while ultimately ensuring that you bring value to the company and your prospects.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Another thing that I like about working at Mappedin would be the support. Whether you’re a developer, BDR, or the head of Engineering, all employees make time for one another to ensure that the wheel keeps moving.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Mappedin is currently hiring for a Business Development Rep. What would make someone a good fit for this role?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Someone that is curious and hungry. If you’re not a curious individual, I don't think this would be the role for you because people give you a lot of answers and you have to understand where those answers are coming from. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Without curiosity, you're not going to ask the questions of why, and if you don't ask the questions of why, you're not going to get very far in conversations. If someone tells you “no I'm not interested”, okay, well why aren't you interested? Curiosity is a sign of someone who is very good at uncovering opportunities.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Staying hungry is also important because the rejections happen more on a BDR level than they do on an AE level. It happens on a daily basis, you'll get 3, 10, 15 emails a day “not interested, not interested, not interested”. If you let those rejections cut you, you’re going to bleed out. You have to stay hungry and stay curious; ultimately these qualities will make you a great fit for a \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.applytojob.com/apply/PJxoCsuqcC\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Business Development Representative\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\".\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Interested in working with Tomas? We are hiring a \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.applytojob.com/apply/PJxoCsuqcC\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"BDR\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" to join him on the Sales team. Also, check out our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.com/careers\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Careers Page\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" for all open roles, or send an email to our recruitment team at careers@mappedin.ca.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABQAAAALCAMAAABI111xAAABDlBMVEXQ0ND////6/P3r8vj6/P76+/yntMhngKNZgq5BiMSSu9z7/P6dssplfJ5SSU5cQzpESFU1frdzrdXT09Pa2trW1tbd3d3U1NTe3t7f39/b29vw8PDk7vZHgbhcdJeHYVbOl4VjRjw0fbIGcrbp8vjl5eXn5+fh4eHPz8/V1dXx8fHd3uFAeq9Pdp2bcGevcmV8WlIlebEBbLDH3OvExMTFxcW2trbu7e8yeK0vf7heYm97Uko4XHMccKgDZ6rp8ffz8/Pm5ub4+PhdocwRZZw2QU1fPS2TbFkzU2xtnsH25eHz3Nb03tjy2dLx1s789fP3+vyQjpFGP0FMQD9KRkial5j7+/v5+fnp6Oj7+vpmaN2/AAAACXBIWXMAACE4AAAhOAFFljFgAAAAB3RJTUUH5gkJEywgYO4piwAAAGNJREFUCNdjYMACGBnBBONfNEEWRjD4hhBkYWBghwoKMULBM0ZGaUYEuCki8l6I8TojoxZM5JE8I+NpqHYemKD2NW1GuEVOELEdnkA2438mxk0gi3ghggzbUd0Zxsi4goEQAADAVQ8neJTbOgAAAABJRU5ErkJggg==","aspectRatio":1.7525773195876289,"src":"//images.ctfassets.net/wdjnw2prxlw8/5anMbQa48R1yzXLSt3eu16/40cebb7bac84e2bd22b4cb3e32d0490b/other_one.png?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/5anMbQa48R1yzXLSt3eu16/40cebb7bac84e2bd22b4cb3e32d0490b/other_one.png?w=120&h=68&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/5anMbQa48R1yzXLSt3eu16/40cebb7bac84e2bd22b4cb3e32d0490b/other_one.png?w=240&h=137&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/5anMbQa48R1yzXLSt3eu16/40cebb7bac84e2bd22b4cb3e32d0490b/other_one.png?w=480&h=274&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/5anMbQa48R1yzXLSt3eu16/40cebb7bac84e2bd22b4cb3e32d0490b/other_one.png?w=720&h=411&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/5anMbQa48R1yzXLSt3eu16/40cebb7bac84e2bd22b4cb3e32d0490b/other_one.png?w=960&h=548&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/5anMbQa48R1yzXLSt3eu16/40cebb7bac84e2bd22b4cb3e32d0490b/other_one.png?w=1440&h=822&q=50 1440w,\n//images.ctfassets.net/wdjnw2prxlw8/5anMbQa48R1yzXLSt3eu16/40cebb7bac84e2bd22b4cb3e32d0490b/other_one.png?w=2040&h=1164&q=50 2040w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"title":"Employee Q&A: Briton Burgio","slug":"employee-q-and-a-briton-burgio","content":{"__typename":"ContentfulBlogPost","author":"Lucy Bragg","publishDate":"Dec 7, 2021","updatedAt":"Mar 10, 2022","tags":{"category":{"name":"Company","slug":"company"},"topic":{"name":"Culture","slug":"culture"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Briton is Mappedin's Account Executive for Inside Sales. We're discussing her transition between teams, qualities and skills that are important for a job in sales, how to handle client rejection, and how to stay motivated.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Briton, thank you for chatting with me. To start off, can you tell us about your current role at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I’m an Account Executive and my responsibility is Inside Sales. I chat with all of our current customers and hash out opportunities for them to take advantage of our products and features that they may not currently have as part of their Mappedin offering. This involves working with the Customer Success team and chatting with them to identify opportunities to help our customers get a better experience from our products and for their end-users.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"7wOPK1IGHkV1u5SbF16rmR\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"You’ve been at Mappedin for almost a year now, what made you want to join the team? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Joining Mappedin was a pretty big leap of faith for me to be completely honest. I came from an Events background primarily, and did Events for about 15 years. With the pandemic, events weren’t really available for quite some time, and it forced me to do a lot of self-reflection on what I wanted to do next career wise. After a lot of conversations with my network, I realized that what I enjoyed most about my career in Events was building relationships with people, and so I thought that transitioning into Customer Success would be a natural fit.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I actually reached out to Hongwei, the CEO of Mappedin, because I had been following Mappedin for a really long time. He mentioned that Mappedin was looking for a Customer Success Manager, and so I applied for the role and got to meet that awesome team. They took a chance on me, and not long after, another opportunity was presented to me to join the Sales team as an Account Executive (AE) for Inside Sales. Since joining Mappedin, there’s been no shortage of opportunities for career growth and development, which is really awesome. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"That’s great to hear! What made you decide to transition from a Customer Success Manager to an Account Executive? How has the transition between teams been for you?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I think what made me decide to switch teams was having the support of the Customer Success team and Ian, the Director of Customer Experience, presenting the opportunity to me to see if it was something I’d be interested in. Also, having conversations with Michael, the Director of Growth, about the role and what it was like was important to me. I felt very supported and confident in making the decision because everyone thought I could do it. I don’t have a sales background per se, but when your Director of Sales is telling you that you can do it, that instills confidence in you and your capabilities. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Overall, the transition has been pretty smooth. I worked really closely with Ian to make sure that the customers I was working with as a CSM were handed off in a very meaningful and careful way. I didn’t want those customers to feel like they couldn’t talk to me ever again because I was moving over to the Sales team. It’s nice because I’m still able to interact with them and have those relationships with them, just as an AE now. Also, coming from the Customer Success team helped me from a Sales perspective because I was able to speak about our products and what they can do. As a CSM, you’re interacting and dealing with our product all the time, doing implementations and CMS training, so that’s made the transition a lot easier. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What do you like most about working in Sales? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Honestly, I love getting the deal. I’m a competitive person and there’s nothing more exciting than carrying a deal across the finish line. The gratification isn’t instant, you have to be really patient at times, but then it’s even sweeter when you get the deal signed after months and months of work and follow up conversations with customers. It’s the best feeling. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What qualities and skills do you think are important for a job in Sales? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"You have to be a bit of a risk taker, and be comfortable with putting yourself out there. You also have to be patient and persistent. You have all these meetings and these great conversations with potential customers, so being persistent and following up with them is really important. Probably 80% of the job is following up with people! I would also say that you need to be likeable. People don’t want to buy something from someone they dislike unless they really need the product or service you’re selling. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"How do you handle rejection when a customer says they’re not interested?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I think the best way to handle that type of thing is to learn from it. Regardless of the career you’re in, I think it’s really important to reflect on any kind of mistake or rejection or challenging experience and take learnings from it. This way, going into your next situation or opportunity, if signals or things come up that remind you of the past time you encountered this challenge or rejection, you can prevent it from happening again or turn it into something more positive. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"How do you stay motivated?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I think what’s really cool about the Sales team at Mappedin is that, as much as we all have our own territory and quotas, we really are a team working together towards a common goal. Everyone is super supportive of each other, and when one person succeeds, we all succeed. We’re always congratulating each other and we chat every morning about any challenges that we’re having or any exciting opportunities coming up. The team is extremely motivating so it’s hard to not want to succeed when you’re surrounded by all these amazing people that are in your corner and cheering you on.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Since Mappedin has moved to a remote first environment, how has working remotely been for you? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I’m a pretty extroverted person so working remotely has been really interesting for me. I struggled with it at first, but over time it’s been getting easier and becoming more “normal”. I like being able to connect with the team on Zoom, and we’ve been fortunate enough to have been able to do a couple things together in person, such as a Go Karting event in the summer. It’s also nice having the opportunity to work in the office and see people outside of Zoom. Even almost a year in, it’s so exciting being able to see people in person! \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Overall, what I like most about remote work is the flexibility. I felt like I didn’t have to sacrifice some of the things that I might have if we had to be in the office 24/7. I’m a mom and I have a young child, so being able to walk her to school and pick her up from school has been really great. I have time blocked off in my calendar for it, and everyone’s really respectful of those boundaries.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What do you like most about working at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I know everyone says it but the people are fantastic. They’ve done a really good job culture wise, and I’ve never encountered an ego at Mappedin. The tech industry is usually criticized for that, but it doesn’t exist here. I’m never afraid of asking a question, and I’m never met with “Briton, how do you not know that?” or “I can’t believe that you don’t know that yet!”. No one is ever like that. There’s no ego, everyone’s really willing to help, and everyone wants you to succeed. I think it’s really cool that the entire organization is working together towards a common goal and it’s so ingrained in the culture that it makes it a really welcoming and enjoyable place to work everyday.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Mappedin is currently hiring for a Business Development Representative. Do you have any advice for someone who wants to apply for this role?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Yes. I would definitely say apply for it because the Sales team at Mappedin is great. I think it would also be very advantageous to reach out to Michael, the Director of Growth, on Linkedin and connect with our BDRs Lucas, Nathan, and Siewyee. Reach out to them directly and be like “hey, I’m interested in this role, can you take half an hour to talk to me about it, I want to know what it’s like to be a BDR at Mappedin.” Putting yourself out there and showing that initiative and courage to speak out to someone directly speaks volumes about you, and I think you’ll be pleasantly surprised with the response you get.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Interested in working with us? Check out our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.com/careers\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Careers Page\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" for all open roles, including the \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.applytojob.com/apply/EjxB7xOCJP\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Business Development Representative\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" role, or send an email to our recruitment team at \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"mailto:careers@mappedin.ca\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"careers@mappedin.ca.\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/png;base64,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","aspectRatio":1.7525773195876289,"src":"//images.ctfassets.net/wdjnw2prxlw8/1XeQ1y23H84VUGQs2Jlgjy/e395528d276deef34b6a56a4f5071501/Blog_Employee_QA_Briton.png?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/1XeQ1y23H84VUGQs2Jlgjy/e395528d276deef34b6a56a4f5071501/Blog_Employee_QA_Briton.png?w=120&h=68&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/1XeQ1y23H84VUGQs2Jlgjy/e395528d276deef34b6a56a4f5071501/Blog_Employee_QA_Briton.png?w=240&h=137&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/1XeQ1y23H84VUGQs2Jlgjy/e395528d276deef34b6a56a4f5071501/Blog_Employee_QA_Briton.png?w=480&h=274&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/1XeQ1y23H84VUGQs2Jlgjy/e395528d276deef34b6a56a4f5071501/Blog_Employee_QA_Briton.png?w=720&h=411&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/1XeQ1y23H84VUGQs2Jlgjy/e395528d276deef34b6a56a4f5071501/Blog_Employee_QA_Briton.png?w=960&h=548&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/1XeQ1y23H84VUGQs2Jlgjy/e395528d276deef34b6a56a4f5071501/Blog_Employee_QA_Briton.png?w=1360&h=776&q=50 1360w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"title":"Employee Q&A: Cara Hueston","slug":"employee-q-and-a-cara-hueston","content":{"__typename":"ContentfulBlogPost","author":"Lucy Bragg","publishDate":"Jan 21, 2022","updatedAt":"Jan 21, 2022","tags":{"category":{"name":"Company","slug":"company"},"topic":{"name":"Culture","slug":"culture"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Cara is the Senior Digital Marketing Manager at Mappedin. We’re delving into her experience at Mappedin, advice for changing roles within an organization, pros and cons of working in a small team, and best practices for a job in marketing.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Cara, thank you for chatting with me today. To start off, can you tell us about your current role at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I’m the Senior Digital Marketing Manager at Mappedin. I work on all parts of our digital marketing strategy, which includes everything from the website, to SEO performance, paid ads, inbound lead generation, and content strategy.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"dn6pIDyFYC1K3iUjBc7wP\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"When you first joined Mappedin, you were hired as the Office Manager. How was this experience, and what made you decide to transition into a marketing role?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It was a great experience. I enjoyed that role because it allowed me to get to know everyone at Mappedin and get ingrained in the company really quickly. Back then we were in the office and a much smaller team than we are today, so I was managing the day-to-day operations and got to wear a ton of hats. I would plan company events, onboard new employees, complete phone screens and interviews, and provide support for different teams wherever needed. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I was really interested in marketing because I went to school for business with a focus in marketing. When we were hiring for a role on the Marketing team four years ago, I expressed interest and I’ve been working in marketing at Mappedin ever since!\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"That’s great! How has your journey on the Marketing team been, and what are some of the different roles that you’ve had along the way?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It’s been great, and crazy to see just how different the company is compared to back then. I’ve been at Mappedin for four and a half years now, and so much has changed over time in terms of our focus. We’ve always had a small Marketing team, which I personally enjoy, and it’s been really nice being able to experiment, be strategic, and explore new areas of focus. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I’ve held quite a few roles on the marketing team, including Marketing Specialist, Demand Generation Manager, and my current role as the Senior Digital Marketing Manager. As a Marketing Specialist, I was helping out in a variety of areas that needed more focus and research, including supporting the functions of a Business Development role (before we had BDRs) by qualifying leads and presenting early stage product demos.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Once I moved into the Demand Generation Manager role, I was really focused on generating qualified inbound leads for the sales team, developing and executing marketing strategies across our blog and social channels, creating compelling content, and organizing our appearances at trade shows. With in-person tactics put on hold in 2020, I got creative and started to lean into all of the digital marketing approaches Mappedin was doing, which ultimately turned into the position I’m in today.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Do you have any advice for someone that wants to shift roles within their organization?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Yes! I would say if you’re looking to shift roles, figure out what it is about the new role that interests you, and try to find ways to apply that in your current role. Maybe it’s not in the day-to-day of what you’re working on, but maybe it’s the approach you take. For example, if both roles require independent work, or require a lot of collaboration and you figure out what you like about the role you want to transition into, you can start to harness those skills in your current role. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"My second piece of advice is to take the time to learn about the role, and ideally meet with people that have the role you wish to switch into. This can be a huge help in gaining some background knowledge and understanding of what they’re working on, what research you can do to prepare, and what the day-to-day really looks like. I think that’s really important for a smooth transition between roles.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What do you like most about working at Mappedin or in your role specifically? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I know everyone says it, but I think we have such a great team at Mappedin; it’s a really supportive environment. One of our core values is \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"play for the team\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\", and that’s something I see very regularly in my team and at Mappedin as a whole. We all have the same end goal in mind, we’re all working towards it, and no one is pushing someone out of the way to get there first.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"In my role specifically, I love working on a small team. I think it really allows us to be honest and transparent with one another. It fosters that supportive environment because at any time, you’ve got people that have your back and are working towards the same thing. I think that really helps to unite our team together, and it makes everything more rewarding in my opinion.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Being on a small Marketing team requires shifting priorities and wearing a lot of hats. What are some of the pros and cons of having a position like this at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Good question! I really enjoy this style of working but it’s definitely not for everyone. Some of the pros are that there’s never a dull moment, there’s always a long list of things to do, and often, you have the flexibility to choose different working styles. Whether that’s being more creative for content, or more analytical with reporting, or something really structured in terms of implementing workflows. I personally think being able to wear a lot of hats is a really great pro. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"On the flip side, the con would be that some days and priorities are not super structured, and you don’t have anyone saying “work on this today, it should take about two hours.” When you have competing priorities, you need to decide if you want to work through your task list and check off one item before you check off another, or are projects more fluid and you can work on them in tandem? If you have a hard time making those decisions or you prefer your role to be really clear-cut on what you need to be doing, wearing those hats can be challenging because it can feel like you’re being pulled in 10 different directions. Some people see that as difficult, and some see that as freedom, so I think it really depends on your working style. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What qualities and skills do you think are important for a job in marketing? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I would say creativity, but not necessarily in the traditional sense. I don’t consider myself overly creative, but I think you need to be okay being uncomfortable because most of the time in marketing, you don’t have 100% of the information. For instance, we might be marketing a product feature that isn’t released yet, so we have to be forward looking. We don’t know how people will react or what advantages people will see in this feature, and so we have to be creative in predicting those reactions long before they actually happen. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Also, to be successful in marketing you often have to work with other teams, so I think strong communication and collaboration skills are really important.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"As you know, Mappedin moved to a remote first environment. How has working remotely been for you? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It’s been great, which actually took me by surprise. I was definitely not someone who looked forward to working from home pre COVID-19. I loved being in the office and socializing with everyone, being able to pop by someone’s desk, or catch up with the team at lunch. I was really dreading working from home at first, but I think Mappedin and certainly our Product & Marketing team has done a great job at keeping those connections going even though we’ve moved online. I also think that the flexibility of working from home is really nice.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Do you have any WFH tips? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"My WFH tip is to take advantage of the extra time in the day! Where you get time back because you don’t have a commute, aren’t walking to and from meetings, and so on, do something that’s good for your mental health. Whether that means going for a walk, running out and picking up a coffee, getting away from your computer for a few minutes, or basically anything else that you might find beneficial *other* than squeezing in an extra 15 minutes of work. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Interested in working with us? Check out our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.com/careers\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"},{\"type\":\"underline\"}],\"value\":\"Careers Page\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" for all open roles, including a \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.applytojob.com/apply/0vg8pdJcYc\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"},{\"type\":\"underline\"}],\"value\":\"Director of Marketing\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" role, or send an email to our recruitment team at careers@mappedin.ca.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/png;base64,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","aspectRatio":1.7525773195876289,"src":"//images.ctfassets.net/wdjnw2prxlw8/AK4AeYyqnbCEBMiDrwBEv/9e20dcd9abbe5619a44a2a6dc4d66399/Blog_Employee_QA_Cara.png?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/AK4AeYyqnbCEBMiDrwBEv/9e20dcd9abbe5619a44a2a6dc4d66399/Blog_Employee_QA_Cara.png?w=120&h=68&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/AK4AeYyqnbCEBMiDrwBEv/9e20dcd9abbe5619a44a2a6dc4d66399/Blog_Employee_QA_Cara.png?w=240&h=137&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/AK4AeYyqnbCEBMiDrwBEv/9e20dcd9abbe5619a44a2a6dc4d66399/Blog_Employee_QA_Cara.png?w=480&h=274&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/AK4AeYyqnbCEBMiDrwBEv/9e20dcd9abbe5619a44a2a6dc4d66399/Blog_Employee_QA_Cara.png?w=720&h=411&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/AK4AeYyqnbCEBMiDrwBEv/9e20dcd9abbe5619a44a2a6dc4d66399/Blog_Employee_QA_Cara.png?w=960&h=548&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/AK4AeYyqnbCEBMiDrwBEv/9e20dcd9abbe5619a44a2a6dc4d66399/Blog_Employee_QA_Cara.png?w=1360&h=776&q=50 1360w","sizes":"(max-width: 480px) 100vw, 480px"}}}}],"tags":{"category":{"slug":"company","name":"Company"},"topic":{"slug":"culture","name":"Culture"}}}}},"pageContext":{"slug":"employee-q-and-a-michael-pasket"}},
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