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    "result": {"data":{"contentfulComposePage":{"title":"Employee Q&A: Claudio Sa","seo":{"title":null,"description":"We're delving into product design with Claudio, the Head of Design at Mappedin. Find out how he got started in design, the importance of hands-on experience, and what makes a great designer."},"content":{"author":"Lucy Bragg","publishDate":"Apr 14, 2022","updatedAt":"Apr 14, 2022","content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Today we’re chatting with Claudio, the Head of Design at Mappedin. We discuss how he got started in design, the importance of gaining hands-on experience, and what makes a great product designer. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Claudio, thank you for chatting with me. To start off, can you tell us about your current role at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"My role is Head of Design at Mappedin. My job is to make sure that we’re building great products that are easy and enjoyable to use. This distinction is important because making a functional thing and making a functional thing that people\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" love using\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" are worlds apart. Our team figures out what it will take to build a product that people will love using, which we also visualize and validate.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"How did you get started in design?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I fell into it. I had a startup with a friend and while interfacing with clients, I found myself trying to solve their problems, figure out what they need, and create mockups for them. All of a sudden, I was doing things in design that I didn’t know much about.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Fast forward a couple years, there was a job in design that came up at Sun Life that I decided to apply for. I got the job, and spent the next six years learning about the profession and doing all kinds of things in the world of design. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"How important do you think hands-on experience plays in forming a career in design?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I have a business degree, so I don’t have a formal background in design; I learned by getting hands-on experience in the field. Product design specifically is less about artistic skill and more about problem solving & having empathy for users that you can translate into what a product should do for them. If you’re able to imagine how people might be using your product or what they might be thinking and feeling, you can become a designer.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Visualizing a product consists of various degrees of skill. Some designers have the strength in creating aesthetically beautiful things, whereas others have the ability to do deep research and think about workflow, what steps to take and why, and discover what the real problem is. There’s a large spectrum in product design, it’s not \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"just\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" about what a product looks like.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What qualities or skills do you think are important for a product designer to have?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Empathy, problem solving skills, and research. I say empathy because it’s the best way that I can describe it; it’s the ability to think about someone else’s perspective and adjust your design or solution to fit what they’re looking for. I think as a designer you should find out what the user needs, who they are, what they do, and put them into the design. When you’re saying “here’s how our product should look and work,” it should be supported by the end-user, not just your creative idea as a designer. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The ability to figure out what you don’t know but need to know is really important in design. Whether that’s by interviewing people, determining the best way to ask questions, or coming up with a test that you can put in front of someone and say “what would you do?”. The answers enable you to design a better product. Of course, in our field, it also helps if you’re up-to-date with technology and what’s possible.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Finally, it certainly doesn’t hurt if you do have classical design training on best practices or specialized skill sets. For instance, you might be an expert in typography and know the differences between certain fonts and why they matter, and apply this knowledge to your work. As I’ve mentioned, “design” is a very broad term so the key is to know where your skill and interest is. I have yet to meet a designer that has mastery in all of its sub-specialties. Which is ok, that’s why we have design teams.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What are some special considerations you have to make when designing products in our industry? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"One thing we always have to consider is how to balance flexibility with simplicity. In our industry, we support all types of buildings, and they can be very different. For instance, a stadium is very different from an office tower, which is also very different from a mall. We have to keep these differences in mind when we’re designing something.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Our products, while digital, are also tied to the physical world. We have to consider what is useful and helpful information in a digital context, compared to what is noise.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Accessibility is another important consideration. We need to do the best we can to accommodate individuals with accessibility needs. For instance, Graham, the Senior Product Designer at Mappedin, considered the height of where buttons appear on a digital directory to ensure that someone in a wheelchair would be able to use it for wayfinding. This is really important to us. We want to digitize the indoors so that people, regardless of their needs, can better enjoy and use indoor spaces. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What design considerations are unique to Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"A special consideration unique to Mappedin is on the mapping side. As a designer, you’re always mindful of the mapping process and how things get digitized. There’s a lot of knowledge on the Mapping team and they do a lot of work to digitize the indoors and make the resulting indoor maps accurate and beautiful. As a product designer, it’s part of the process to consider how something might affect our Mapping team. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Let’s say we wanted to render stairs perfectly modeled in 3D. Well, how is the mapper going to map stairs in 3D? We might decide that we don’t want to do that, and it’s best to put an icon where the stairs are located instead. Having an appreciation for architecture and how things actually get digitized is part of being a designer at Mappedin.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Part of our product is used by clients, whereas our pre-built applications are used by someone like the everyday shopper. Who do you get user feedback from? The end-user or the client? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"This is another very important consideration. We sometimes have competing needs between what might be really great for an end-user experience and what might be great for someone running a mall, for example. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Ultimately we consider the end-user and the client feedback. It’s on us to find solutions that can work well for both. We typically start with optimizing for the end-user and see if there’s any customer need that is left unmet. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"How would you describe Mappedin’s culture and team environment?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Really positive. At Mappedin, everyone is helpful, collaborative, and welcoming. In my one and a half years at Mappedin, if I’ve ever needed anything from anyone, I’ve never been turned down. Everyone makes time, including those that are incredibly busy. \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Playing for the team\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" is one of our company values and I can say from experience that it holds true. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Also, if you have the desire to experiment or try something new, Mappedin encourages you and helps you do it. New ideas are always appreciated; we have plenty of autonomy and very little “red-tape.” It's very refreshing.   \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Interested in working with us? Check out our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.com/careers\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Careers Page\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" for all open roles, or send an email to our recruitment team at careers@mappedin.ca.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}","references":[]},"image":{"file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/3mw9Fn0sDniKwnAweebrDw/7b664283304b4df5cb8a1b0e01948941/Blog_Employee_QA_Claudio.png"}},"pdf":null,"relatedPosts":[{"title":"Employee Q&A: Sam Lidstone","slug":"employee-q-and-a-sam-lidstone","content":{"__typename":"ContentfulBlogPost","author":"Avanti Krishnan","publishDate":"Oct 6, 2020","updatedAt":"Mar 10, 2022","tags":{"category":{"name":"Company","slug":"company"},"topic":{"name":"Culture","slug":"culture"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Sam, thank you for chatting with me. To start off, can you tell us about your current role at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"My title is Visual Designer and I've been doing that for probably a year now. I joined as a Graphic Designer but my role evolved to include other tasks outside of my main marketing role. I work on the website a lot and I've done a lot of print design - sales one-pagers, our business cards, and marketing materials for conferences. Sometimes I do product design as well so I designed the Mappedin leasing tool and a couple of our sample apps. The website has been a huge project since January though so that has taken a huge chunk of time recently! \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"2xBJ9VaPE8Ye13Nhw9F9Ur\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"The new website looks amazing and it looks completely different from the original! Were you involved in the project from the very beginning?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I was and it was a huge process. The project started off as designing a Developer Portal but it morphed into getting a new company website. As a part of that, we needed to do new branding and a bunch of research. I did a ton of user testing on the brand ideas, colours, and key phrases that the rest of the team came up with. There were a bunch of different concepts, everything from colours, to fonts, to choosing whether or not we wanted to use illustrated images or real photos.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"It definitely sounds like a challenging process. What there one thing in particular that was the most difficult hurdle to overcome?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The process is so long; it must have taken us about 3 months before we had a solid direction and then the design of the website actually started and the brand continues to evolve through that. Even now, it's still continually evolving in small ways. With design, you have to trust the idea that you are putting forward because there will always be people who don’t like it or maybe it's not their style, but it was about the goals of the company. The hardest part was usually in making final decisions on details, like what type of image to use on the home page of the website and what our main phrase is and things like that.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Was there any one part of this project that you were really proud of? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"There was a lot of ups and downs, but my favourite part was seeing the first couple of pages after they'd been built. I had the designs made for a long time and was continuously designing other parts of the website while they were being built so when they were complete and I got to see the animations and see everything work together, it becomes this full thing. It starts off as this design in your head so actually seeing my designs come to life was definitely the best part of the whole process! \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"That's great! So you have been with Mappedin for more than 2 years now, what made you want to join our team?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I thought Mappedin just ticked all the boxes for me. I thought the product was actually useful and it seemed like a fun place to work where you could get experience and really thrive. It's a smaller company, but not too small. I didn’t want to work at really small business because I'd done that before and I didn’t feel like there was enough room to grow with it. But I didn’t want to work for a large corporation either, so all that stuff put together, it just made sense to me to join Mappedin.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What have you been up to since we started working from home? Have you picked up any new hobbies? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I don’t think so! I’ve been doing a lot of the same stuff that I have always done; I was biking a lot in the summer, I go hiking and visit national parks, I've been playing instruments and video games. My life hasn’t actually been too different, I've just been able to hang out with my friends more often recently. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"You are probably one of the few people who have told me that! Do you have any good tips or tricks for working at home? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Well at first, I did not have a good work from home setup. I didn't have a monitor or a chair or a nice desk so there was nowhere really for me to work. But once I brought my equipment home from the office and set it up, I found it really easy to transition. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The other thing I would say is to get outside at lunch. That’s been a big help for me, especially during the summer. There were so many times where you just feel stuffy from being indoors all the time and not seeing people. So my advice would definitely be to go for a walk at lunch. I always grab a bite and then walk for about half an hour. I recently started taking some meetings outside as well, for our morning stand-up calls I’ve just been having it on my porch and that has been really nice. Even if it is a little cold, it's still a nice way to start the day! \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Interested in working with us? Check out our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.com/careers\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Careers Page\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" for all open roles, or send an email to our recruitment team at \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"mailto:careers@mappedin.ca\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"careers@mappedin.ca\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\".\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABQAAAALCAMAAABI111xAAABC1BMVEXQ0ND////7+/rw6uf8+/qunJRyX1RgSEB+aWCcko77+/uznpVlT0VsWVuQdnhBODhMOzaWiYbJycnR0dHT09PLy8vc3NzV1dX29vbs5+WBY1RINi+deHnWpqhaQUBGNzVRPjnv7e3f39/h4eHZ2dnBwcHDw8POzs74+Pjb0cyFZlE9LyrOmprSmp16Wlo1KylgTEXZ1dTMzMyrq6uzs7OkpKTu6ueUdmRDMSdtUk+vfnqRbGhNPjppWVLz8vHy8vLn5+fm5ub09PT9/f3EsqmMfX2wkpPMn57vwcKrnqe7trv2497y2NH35+L03tjx1s714dv8/PzGw8uuo67Xv8euoqnFw8r7+/zv7/Con+HUAAAACXBIWXMAABYlAAAWJQFJUiTwAAAAB3RJTUUH5gkJEywhF+kZHQAAAGVJREFUCNdjYMACGBnBBONfNEFmRjD4jhBkYWBghwoKMjL+Z2L8x8z4koVBAiLGKAAi3gu+FQAJCjAigTtvGd6BzDRFFmTcB7XIGcLd7gUi/zNtBFvECxZ7y7AN1Z1hjD83MBACAI6VE8HNcvfcAAAAAElFTkSuQmCC","aspectRatio":1.7525773195876289,"src":"//images.ctfassets.net/wdjnw2prxlw8/7MgA3n8jbbM0BRSVuatCGw/ac5a0b03f669e6b414bbede251644a63/Blog_Employee_QA_Sam.png?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/7MgA3n8jbbM0BRSVuatCGw/ac5a0b03f669e6b414bbede251644a63/Blog_Employee_QA_Sam.png?w=120&h=68&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/7MgA3n8jbbM0BRSVuatCGw/ac5a0b03f669e6b414bbede251644a63/Blog_Employee_QA_Sam.png?w=240&h=137&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/7MgA3n8jbbM0BRSVuatCGw/ac5a0b03f669e6b414bbede251644a63/Blog_Employee_QA_Sam.png?w=480&h=274&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/7MgA3n8jbbM0BRSVuatCGw/ac5a0b03f669e6b414bbede251644a63/Blog_Employee_QA_Sam.png?w=720&h=411&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/7MgA3n8jbbM0BRSVuatCGw/ac5a0b03f669e6b414bbede251644a63/Blog_Employee_QA_Sam.png?w=960&h=548&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/7MgA3n8jbbM0BRSVuatCGw/ac5a0b03f669e6b414bbede251644a63/Blog_Employee_QA_Sam.png?w=1360&h=776&q=50 1360w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"title":"Employee Q&A: Nayeli Galindo","slug":"employee-q-and-a-nayeli-galindo","content":{"__typename":"ContentfulBlogPost","author":"Avanti Krishnan","publishDate":"Sep 17, 2020","updatedAt":"Mar 10, 2022","tags":{"category":{"name":"Company","slug":"company"},"topic":{"name":"Culture","slug":"culture"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Hi Nayeli, thank you for chatting with me. To start off, can you tell us what you do at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I work as the Map Designer Team Lead at Mappedin. My team is in charge of designing maps for our clients. We strive to make sure all of the brand colours are included, all of the information that they want is clearly displayed in their maps, and also ensuring that it meets visual standards.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"6aDoO99uidMHZjokPnIixj\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"This is definitely a very niche role. Can you tell me about some of the different tools that you and your team use?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We use a range of different tools to create maps. AutoCAD helps us clean up the files that we receive from our clients and ensure that there is accurate scaling as well. We also use Adobe Illustrator to clean our data and make sure it's perfect before we move into Mappedin's Map Editor and CMS. Another thing that the mapping team is in charge of is exporting those maps into different compatible formats. One of those formats is IMDF which is a vector data file created by Apple so we also use a custom exporter that we built to export those files and filter certain data.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"You have a very interesting background. Before coming to Mappedin, you were working as an Architect. What was it that made you decide to join Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I was looking for a place where I could apply my skill set which includes most of the tools and software that we use at Mappedin, but also a change of environment into a more technological setting. Usually in the architectural world, things tend to be very traditional and involve a lot of regulations and processes that are very repetitive. I wanted to try something new and Mappedin was the perfect place for me bring my skills since they were easily transferable to the role of the Map Designer. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Do you think that your skills as an Architect helped you as a Map Designer? Do they continue to help you as the Team Lead? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"For sure! Everyone in the team has a background in design, which makes it very interesting. We all share certain hobbies and interests. Our team always looks for people with a certain attention to detail and someone that can identify colour palettes or can come up with a very creative approach to a specific kind of map.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Because Mappedin serves a range of different venues at Mappedin - whether a stadium, office, or retail venue - of course all of them have different needs. That means that the Map Designer has to make sure that the client's venue information is represented well and has the best presentation. In that sense, I definitely think that a background in design is helpful. Also, because of my background, the ability to interpret CAD files, floor plans, and blueprints comes naturally to me, but this is a skill that can be developed over time. The effect of the physical environment on people is something that comes from my architectural background and it is definitely one of my passions. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"As you know, we've been working from home since mid-March. How has the whole experience of remote working been for you?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The transition to remote has been very seamless for the Map Design team since we had a few remote team members beforehand. The tools that we use and certain technological aspects of the job make it very easy for us to work independently but continue to collaborate as a team. It has definitely been challenging with respect to social interaction and that's one thing I miss about being in the office, but we try to schedule different meetings to overcome that. Our team has a standup meeting every morning where we get to talk about our updates, maybe spend some time playing a game, or just chatting in general which allows us to connect on a daily basis as a team.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Do you have any good advice for those working from home? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Since our role is so focused on design, colours, and visual aspects, it's been so useful to have additional monitors at home. It definitely feels like a similar office setting and is great ergonomically. Also, make sure that you stand and move around a lot more. We tend to walk a lot in the office, whether moving between meeting rooms or walking to the kitchen to get a coffee, so just having regular breaks and walking a bit is important.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Have you picked up any new projects or started any new hobbies since going remote?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Yes, I did! I've always loved painting, and occasionally try to pick up a few craft projects as well. Over the last few years, pottery has been a passion of mine and I've actually set up my own pottery studio at home. I get all my pottery pieces fired and glazed at another studio. Since we went remote, I was able to build a couple of gardening boxes in my backyard which was such a new and nice experience. This summer, I harvested more than 50 tomatoes and a big range of herbs and other vegetables like chillies, zucchini, eggplant, and fruits. Now we are looking to plant a winter crop as well with kale, broccoli, and potatoes. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"That sounds wonderful! When you think about working with our team, what are the things that make you excited? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The best part of coming to work is being able to interact with so many people with different backgrounds and different interests as well. In my team, it is mainly working with other designers and architects and we are focused on creativity. But it is also interesting to see different interests among so many different people. For example, the developers at Mappedin love playing video games and I have been trying to understand the passion behind video game culture. I've been able to learn different things that I usually wouldn't be interested in because of this diversity within the team at Mappedin. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"If someone new was joining Mappedin or your team, what would be your advice to them on their first day?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin is a company where opportunities can be created. Mappedin always welcomes new ideas from everyone including new employees -especially if you bring passion and if you are really invested in your role.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"If you are interested in learning other things besides your particular role, everyone is very open to share what they do with you and give you the opportunity to shadow them and their work as well.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"blockquote\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"For example, the Sales team can communicate and present very effectively, so being able to shadow them and pick up certain tips will definitely assist someone who wants to improve on the same.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Interested in working with us? Check out our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.com/careers\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Careers Page\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" for all open roles, or send an email to our recruitment team at \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"mailto:careers@mappedin.ca\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"careers@mappedin.ca\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\".\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABQAAAALCAMAAABI111xAAABCFBMVEXQ0ND////8/PzIxsOgnZzW1tX09fb9/f3+/v7f3txIOS+LYD+HZEi9wr3U2tHJycnR0dHT09PLy8vc3NzV1dX29vb7+/vw8O+TjoqHYUWudlGkck3AurOfmIH18/Df39/h4eHZ2dnBwcHDw8POzs74+Pj6+vnv7+5iU0y4e1DBf1i9elC4q5rl5Nn4+PXMzMyrq6uzs7OkpKTx8fBGNy57VDvChWKZaUuZiHPd1r38+/jy8vLn5+fm5ub09PTCt649KByOYkS4fVd5UTRVPSrBvLH039nz29Ty2tP14dzx18/04Nrx1s79+Pf5+Ph9eXh9Yk+XZEKDW0Gkloz+/fz7+vnj4+P5+fmKPaYjAAAACXBIWXMAABYlAAAWJQFJUiTwAAAAB3RJTUUH5gkTDjAl3akHgQAAAGFJREFUCNdjYMACGBmxCLKAJUDgF4ogO1SQj5HxPxPjP2bGNywMohAxRgEQ8V7wrQBIUIARCdz/wPARpP2RNpIg2y+o7XYQ/h5XqMQWkEX8YOZhht3Ba5HdGcLIuIqBEAAA/BASxra6q1kAAAAASUVORK5CYII=","aspectRatio":1.7525773195876289,"src":"//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=120&h=68&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=240&h=137&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=480&h=274&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=720&h=411&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=960&h=548&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=1360&h=776&q=50 1360w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"title":"Employee Q&A: Angela Luong","slug":"employee-q-and-a-angela-luong","content":{"__typename":"ContentfulBlogPost","author":"Lucy Bragg","publishDate":"Apr 4, 2022","updatedAt":"Apr 4, 2022","tags":{"category":{"name":"Company","slug":"company"},"topic":{"name":"Culture","slug":"culture"}},"content":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Angela is the Director of Finance at Mappedin. We discuss the most challenging and rewarding aspects of her role, top finance recommendations for software & tech companies, and what makes a good leader in finance.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Angela, thank you for chatting with me today. To begin, can you tell us about your current role at Mappedin?\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"As the Director of Finance, my role is to ensure effective and efficient management of all aspects of accounting, financial reporting, and recording. I manage all the payroll functions and any financial reporting and analysis. I'm also responsible for any tax related filings, budgeting and expense approvals, or casting audit and review engagement as well. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"6lgMRQYi5rLLaOLN1Qzomz\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Recently, I’ve also been quite involved with the Sales teams by collaborating, reviewing, and providing insights into our current order forms. I touch upon HR functions when it involves employment contracts and helping to define the onboarding process as it relates to new hires. I ensure that they know everything regarding payroll and things like that. I’m also involved in accounts receivable and accounts payable; so the full accounting function and then some.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"You started at Mappedin just over a year ago. What made you decide to join the team? \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mappedin is actually my third startup environment so this is not new to me. Prior to joining Mappedin, I took a slight detour from startups because I wanted to work in a very different industry and try a corporate environment. It was a great learning experience, but after two years, I was ready to make another change. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mappedin was looking to backfill the VP of Finance position so Gerry, the CFO, reached out to me and asked if I was interested in this opportunity. I had worked with Gerry previously, and was familiar with startup environments, so I went for it. The timing was great, and I was excited to get back into what I enjoyed most, which is working in a smaller organization. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"What do you like most about working in a smaller work environment like Mappedin?\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"In a smaller work environment, you’re able to wear multiple hats and do a lot of different things whereas in a bigger organization, you’re usually in a hyper specific role. I was excited to join Mappedin because I knew that I’d get involved in quite a lot of things. In a smaller company, you can also see your direct impact and contribution to the organization. You feel like a part of the company’s growth and success as it scales, which is something I thoroughly enjoy. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"You’ve worked at a variety of notable tech companies, including Microsoft and Communitech. Are there any particular considerations that need to be made while working in finance for tech or software companies? \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Yes, I'd say creativity and innovation are important to grow the business. In tech, it’s fast-paced and constantly evolving, so you need to have a creative, innovative, and entrepreneurial mindset. You also need to be comfortable with adapting to constant change because things are always changing in technology and software. It’s a stimulating environment that forces you out of your comfort zone, and you might have to shift directions at a moment's notice. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"What is the most challenging part of your role? What is the most rewarding? \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"I don’t know if challenging is the right word, but I'd say the uncertainty of each day and what it will bring. Usually I have a planned agenda or set of priorities that I think I’ll be tackling in a day, and sometimes it’s thrown out the window. Things come up that weren’t planned, and all of a sudden, your day consists of doing those unplanned things, rather than what was on your original checklist.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Being able to embrace the chaos and remain flexible is important, because some days are exactly like that. For individuals that like structure and a planned out day, this style of work can be challenging. To me, it can be exciting and extremely rewarding. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"What’s most rewarding is being part of a team with no politics or hierarchy. You’re a team member and you dive right in, roll up your sleeves, and do pretty much anything and everything; including things you’ve never done before. You might not know how to do something, but once you figure it out, you get to see the direct impact of your work and gain confidence in your abilities. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Knowing that you can really achieve whatever it is that you set your mind to is probably the most rewarding and satisfying part of the job. For me, this includes presentation skills. Often in larger organizations, you might not necessarily present in front of a lot of people, but at Mappedin you’re asked to speak in front of the company at times. As an introvert in finance, I was nervous at first, but I’ve enhanced my ability to speak and present in front of people which was something that I had very little exposure to in the past.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"What are some top finance recommendations for smaller companies? \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Cash flow management is key. You need to know where every single dollar is coming from and how it's being spent. Especially in the early stages of a startup, cash flow is very important because capital is fixed or limited. It’s important to try to limit or minimize fixed costs as much as possible. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"But I’d say the most important thing is that \",\"marks\":[],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"time is money\",\"marks\":[{\"type\":\"italic\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\". There’s nothing more important than your time, especially in a startup when you have so little time in a day. You need to consider your priorities and what it is that you focus on to ensure it’s the best use of your time. In a smaller organization, you get pulled in so many different directions so you have to be really mindful of where you spend your time. Make sure it’s in the areas that are the best\",\"marks\":[],\"data\":{}},{\"nodeType\":\"text\",\"value\":\" bang for your buck\",\"marks\":[{\"type\":\"italic\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"! \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"What is the key to ensuring that a company is compliant with relevant financial industry best practices and laws?\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Every industry is a bit different. The first step is to identify what regulations and laws are specific to your business. In our industry, security and data protection are really important. Once you’ve identified those, you have to put together a plan to ensure your compliance. This would involve looking at your company policies and processes through an audit. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"You must then look for potential gaps and determine how to address them. This might mean establishing policies and documentation, and monitoring them continuously to make sure that you’re always keeping up with changes in your industry. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"What qualities and skills do you think are important for a job in Finance? \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"I’d say interpersonal skills; the ability to work cross-functionally, put yourself in other people’s shoes, and reframe discussion. In finance, you touch upon a lot of different teams, so it’s really important to get your message across and act as a liaison across multiple departments.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Of course, analytical skills are also important in finance. Being able to spot patterns in random information to draw appropriate conclusions. Then, use your interpersonal skills to communicate these insights in a meaningful way to others. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Leadership is another one. I think the best people in finance are really the ones that understand that in order for them to succeed, they need to ensure that others succeed. As a leader, you’re not just in front leading others, but you’re also there in the trenches with them. Being able to lead while rolling up your sleeves and doing whatever is required to get the job done is a sign of a really great leader in finance. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"In finance, we live in a world with a lot of deadlines, so prioritization is very important. There’s payroll deadlines, tax deadlines, auditor deadlines, and more. I’m always living by my calendar. You have multiple competing priorities at any given time, so it’s important to focus on those of higher urgency.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Having a solution-oriented mindset as opposed to a problem-oriented mindset is another important quality. Coming up with solutions to a problem is key. When I’m presenting to my boss, I don’t just come with a problem, rather I propose a solution to the problem. I think the best leaders in finance are strong communicators who are able to offer insights and analysis in a solution-focused way.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"We’re currently hiring for a Senior Accountant. What advice would you give to someone applying for this role?\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Expect to take on more than what you're originally hired for. Over time, your role is going to evolve and change, and you’re going to learn a lot of different things and take on multiple hats. This is also an advantage to working at Mappedin - you’re going to learn a lot quicker than you would in a larger organization. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Definitely come with a positive and can-do attitude. Be a team player, roll up your sleeves, and be willing to learn and do pretty much anything and everything. It’s a great opportunity to gain some really good experience and build skill sets that you can transfer into any other role you might have.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"You're also going to have the potential to really grow with Mappedin. You’re going to be part of the team helping to implement new processes, policies, solutions, and systems. It’s such a great opportunity, and I encourage you to apply!\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Interested in working with Angela? We are hiring a \",\"marks\":[{\"type\":\"italic\"}],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Senior Accountant\",\"marks\":[{\"type\":\"italic\"}],\"data\":{}}],\"data\":{\"uri\":\"https://mappedin.applytojob.com/apply/gI85CAorim\"}},{\"nodeType\":\"text\",\"value\":\" to join her on the Finance team. Also, check out our \",\"marks\":[{\"type\":\"italic\"}],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Careers Page\",\"marks\":[{\"type\":\"italic\"}],\"data\":{}}],\"data\":{\"uri\":\"https://mappedin.com/careers\"}},{\"nodeType\":\"text\",\"value\":\" for all open roles, or send an email to our recruitment team at careers@mappedin.ca.\",\"marks\":[{\"type\":\"italic\"}],\"data\":{}}],\"data\":{}}]}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/png;base64,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","aspectRatio":1.7525773195876289,"src":"//images.ctfassets.net/wdjnw2prxlw8/4ySsxOOw1q89Y6rXqchFjN/e6cfab60fde0aff4223036a68b13a436/Blog_Employee_QA_Angela__1_.png?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/4ySsxOOw1q89Y6rXqchFjN/e6cfab60fde0aff4223036a68b13a436/Blog_Employee_QA_Angela__1_.png?w=120&h=68&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/4ySsxOOw1q89Y6rXqchFjN/e6cfab60fde0aff4223036a68b13a436/Blog_Employee_QA_Angela__1_.png?w=240&h=137&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/4ySsxOOw1q89Y6rXqchFjN/e6cfab60fde0aff4223036a68b13a436/Blog_Employee_QA_Angela__1_.png?w=480&h=274&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/4ySsxOOw1q89Y6rXqchFjN/e6cfab60fde0aff4223036a68b13a436/Blog_Employee_QA_Angela__1_.png?w=720&h=411&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/4ySsxOOw1q89Y6rXqchFjN/e6cfab60fde0aff4223036a68b13a436/Blog_Employee_QA_Angela__1_.png?w=960&h=548&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/4ySsxOOw1q89Y6rXqchFjN/e6cfab60fde0aff4223036a68b13a436/Blog_Employee_QA_Angela__1_.png?w=1440&h=822&q=50 1440w,\n//images.ctfassets.net/wdjnw2prxlw8/4ySsxOOw1q89Y6rXqchFjN/e6cfab60fde0aff4223036a68b13a436/Blog_Employee_QA_Angela__1_.png?w=2040&h=1164&q=50 2040w","sizes":"(max-width: 480px) 100vw, 480px"}}}}],"tags":{"category":{"slug":"company","name":"Company"},"topic":{"slug":"culture","name":"Culture"}}}}},"pageContext":{"slug":"employee-q-and-a-claudio-sa"}},
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