{
    "componentChunkName": "component---src-design-system-templates-article-index-tsx",
    "path": "/blog/company/culture/employee-q-and-a-briton-burgio/",
    "result": {"data":{"contentfulComposePage":{"title":"Employee Q&A: Briton Burgio","seo":{"title":null,"description":"Briton is an Account Executive for Inside Sales at Mappedin. We're discussing her journey at Mappedin & some tips and advice for someone in Sales!"},"content":{"author":"Lucy Bragg","publishDate":"Dec 7, 2021","updatedAt":"Mar 10, 2022","content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Briton is Mappedin's Account Executive for Inside Sales. We're discussing her transition between teams, qualities and skills that are important for a job in sales, how to handle client rejection, and how to stay motivated.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Briton, thank you for chatting with me. To start off, can you tell us about your current role at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I’m an Account Executive and my responsibility is Inside Sales. I chat with all of our current customers and hash out opportunities for them to take advantage of our products and features that they may not currently have as part of their Mappedin offering. This involves working with the Customer Success team and chatting with them to identify opportunities to help our customers get a better experience from our products and for their end-users.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"7wOPK1IGHkV1u5SbF16rmR\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"You’ve been at Mappedin for almost a year now, what made you want to join the team? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Joining Mappedin was a pretty big leap of faith for me to be completely honest. I came from an Events background primarily, and did Events for about 15 years. With the pandemic, events weren’t really available for quite some time, and it forced me to do a lot of self-reflection on what I wanted to do next career wise. After a lot of conversations with my network, I realized that what I enjoyed most about my career in Events was building relationships with people, and so I thought that transitioning into Customer Success would be a natural fit.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I actually reached out to Hongwei, the CEO of Mappedin, because I had been following Mappedin for a really long time. He mentioned that Mappedin was looking for a Customer Success Manager, and so I applied for the role and got to meet that awesome team. They took a chance on me, and not long after, another opportunity was presented to me to join the Sales team as an Account Executive (AE) for Inside Sales. Since joining Mappedin, there’s been no shortage of opportunities for career growth and development, which is really awesome. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"That’s great to hear! What made you decide to transition from a Customer Success Manager to an Account Executive? How has the transition between teams been for you?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I think what made me decide to switch teams was having the support of the Customer Success team and Ian, the Director of Customer Experience, presenting the opportunity to me to see if it was something I’d be interested in. Also, having conversations with Michael, the Director of Growth, about the role and what it was like was important to me. I felt very supported and confident in making the decision because everyone thought I could do it. I don’t have a sales background per se, but when your Director of Sales is telling you that you can do it, that instills confidence in you and your capabilities. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Overall, the transition has been pretty smooth. I worked really closely with Ian to make sure that the customers I was working with as a CSM were handed off in a very meaningful and careful way. I didn’t want those customers to feel like they couldn’t talk to me ever again because I was moving over to the Sales team. It’s nice because I’m still able to interact with them and have those relationships with them, just as an AE now. Also, coming from the Customer Success team helped me from a Sales perspective because I was able to speak about our products and what they can do. As a CSM, you’re interacting and dealing with our product all the time, doing implementations and CMS training, so that’s made the transition a lot easier. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What do you like most about working in Sales? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Honestly, I love getting the deal. I’m a competitive person and there’s nothing more exciting than carrying a deal across the finish line. The gratification isn’t instant, you have to be really patient at times, but then it’s even sweeter when you get the deal signed after months and months of work and follow up conversations with customers. It’s the best feeling. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What qualities and skills do you think are important for a job in Sales? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"You have to be a bit of a risk taker, and be comfortable with putting yourself out there. You also have to be patient and persistent. You have all these meetings and these great conversations with potential customers, so being persistent and following up with them is really important. Probably 80% of the job is following up with people! I would also say that you need to be likeable. People don’t want to buy something from someone they dislike unless they really need the product or service you’re selling. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"How do you handle rejection when a customer says they’re not interested?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I think the best way to handle that type of thing is to learn from it. Regardless of the career you’re in, I think it’s really important to reflect on any kind of mistake or rejection or challenging experience and take learnings from it. This way, going into your next situation or opportunity, if signals or things come up that remind you of the past time you encountered this challenge or rejection, you can prevent it from happening again or turn it into something more positive. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"How do you stay motivated?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I think what’s really cool about the Sales team at Mappedin is that, as much as we all have our own territory and quotas, we really are a team working together towards a common goal. Everyone is super supportive of each other, and when one person succeeds, we all succeed. We’re always congratulating each other and we chat every morning about any challenges that we’re having or any exciting opportunities coming up. The team is extremely motivating so it’s hard to not want to succeed when you’re surrounded by all these amazing people that are in your corner and cheering you on.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Since Mappedin has moved to a remote first environment, how has working remotely been for you? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I’m a pretty extroverted person so working remotely has been really interesting for me. I struggled with it at first, but over time it’s been getting easier and becoming more “normal”. I like being able to connect with the team on Zoom, and we’ve been fortunate enough to have been able to do a couple things together in person, such as a Go Karting event in the summer. It’s also nice having the opportunity to work in the office and see people outside of Zoom. Even almost a year in, it’s so exciting being able to see people in person! \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Overall, what I like most about remote work is the flexibility. I felt like I didn’t have to sacrifice some of the things that I might have if we had to be in the office 24/7. I’m a mom and I have a young child, so being able to walk her to school and pick her up from school has been really great. I have time blocked off in my calendar for it, and everyone’s really respectful of those boundaries.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What do you like most about working at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I know everyone says it but the people are fantastic. They’ve done a really good job culture wise, and I’ve never encountered an ego at Mappedin. The tech industry is usually criticized for that, but it doesn’t exist here. I’m never afraid of asking a question, and I’m never met with “Briton, how do you not know that?” or “I can’t believe that you don’t know that yet!”. No one is ever like that. There’s no ego, everyone’s really willing to help, and everyone wants you to succeed. I think it’s really cool that the entire organization is working together towards a common goal and it’s so ingrained in the culture that it makes it a really welcoming and enjoyable place to work everyday.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Mappedin is currently hiring for a Business Development Representative. Do you have any advice for someone who wants to apply for this role?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Yes. I would definitely say apply for it because the Sales team at Mappedin is great. I think it would also be very advantageous to reach out to Michael, the Director of Growth, on Linkedin and connect with our BDRs Lucas, Nathan, and Siewyee. Reach out to them directly and be like “hey, I’m interested in this role, can you take half an hour to talk to me about it, I want to know what it’s like to be a BDR at Mappedin.” Putting yourself out there and showing that initiative and courage to speak out to someone directly speaks volumes about you, and I think you’ll be pleasantly surprised with the response you get.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Interested in working with us? Check out our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.com/careers\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Careers Page\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" for all open roles, including the \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.applytojob.com/apply/EjxB7xOCJP\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Business Development Representative\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" role, or send an email to our recruitment team at \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"mailto:careers@mappedin.ca\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"careers@mappedin.ca.\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}","references":[{"contentful_id":"7wOPK1IGHkV1u5SbF16rmR","__typename":"ContentfulAsset","description":"","file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/7wOPK1IGHkV1u5SbF16rmR/d1d4d14fa4f64fa15a7012e6fa6a3069/briton.jpg","contentType":"image/jpeg"}}]},"image":{"file":{"url":"//images.ctfassets.net/wdjnw2prxlw8/1XeQ1y23H84VUGQs2Jlgjy/e395528d276deef34b6a56a4f5071501/Blog_Employee_QA_Briton.png"}},"pdf":null,"relatedPosts":[{"title":"Employee Q&A: Tomas Dousek","slug":"employee-q-and-a-tomas-dousek","content":{"__typename":"ContentfulBlogPost","author":"Lucy Bragg","publishDate":"Mar 9, 2022","updatedAt":"Mar 14, 2022","tags":{"category":{"name":"Company","slug":"company"},"topic":{"name":"Culture","slug":"culture"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"In this Q&A, we chat with Tomas, an Account Executive on the Sales team. We delve into his experience transitioning from a Business Development Rep to an AE, what he likes most about working in sales, and what really makes a good salesperson.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Tomas, thanks for chatting with me. To start, can you tell us about your current role at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"My role at Mappedin is an Account Executive, which means I create and manage relationships with our global customer base. I guide prospects through our pipeline from discovery and understanding what their problems are, all the way to finding out what kind of solution we can provide to them, and ultimately selling them that solution. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"From an interpersonal side, the role is to solve the problems of our prospects in the most efficient way possible. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"You started at Mappedin as a Business Development Representative, and later transitioned into an Account Executive role. How has your journey been?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Not a single day has been the same. Starting off as a Business Development Rep, you’re mostly tied to drumming up new business, whether that’s inbound or outbound, and your job is to secure and source as many conversations as you can. With the transition to an Account Executive position, you have to learn to take a backseat on some of the day-to-day tasks and focus on the more long-term aspects of an account. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"This takes a bit of getting used to because in Business Development it’s very fast paced, it’s very binary, and typically you have your answers within a day. As an Account Executive, it’s more of a long term play. The transition is challenging, yet unique in its own way, because the AE role is spread out over multiple weeks rather than over multiple days as it was as a BDR. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What made you decide to join the team?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Ultimately I was looking for a tech sales job in Waterloo. The reason I chose Waterloo is because it’s a growing region for technology, and I wanted to join a company that I knew would be around for the long haul. Mappedin was my choice given the products that we sell; maps aren’t going to disappear tomorrow and it’s something people need day in and day out. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What do you like most about working in sales?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I would say the best thing about working in sales is the diversity of people I get to meet and the things that I learn from different cultures. As much as making sales is rewarding, it’s really cool being able to speak to a very diverse group of people across a global scale. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It’s not something that I thought of when I joined tech sales, because I didn’t realize that I’d be on calls with people from Finland, Dubai, Brazil, and so on. It’s nice being able to speak with a bunch of different people from all walks of life. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What makes a good salesperson?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Having the ability to listen and be patient are the most undervalued skills a salesperson can have. If you listen, your prospects are telling you what their problems are. If you have the patience to not overstep and quickly jump in to suggest something that may not be right for them, not only are you going to solve that customer's problem, but you’re also going to build longer lasting relationships with them.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"What makes a good salesperson is really being able to listen to what people are telling you, regardless of the lens or connotation they’re speaking through, and to have patience. Our sales are not quick pitches, B2B sales are patient and more strategic. If you lack patience and jump the gun too early, you can risk shooting yourself in the foot.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"How do you handle client rejection?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Through reflection and transparency in communication. Being able to reflect within a 24 hour period as soon as a rejection happens and trying to understand why it happened is important because it prevents you from making the same mistake over and over again. Asking the prospect what went wrong and what could have been done differently goes a long way. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It also ties in with patience and understanding because it does happen quite often. A rejection is not a reflection on your personality, rather to the product offering because it doesn’t fit with the solution they’re looking for.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"How do you stay motivated?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Knowing that what we’re selling is something that’s valuable and very useful, and something that people are using everyday. Especially with new features that we roll out like Accessibility Mode, which help people navigate through complex venues regardless of their needs. It’s a good feeling knowing that once you sell maps to a mall, stadium or a campus, people on those premises have the tools that they can use during their visit. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I understand the frustration of being lost, it sucks, especially if you’re late for something. Realizing that on a smaller scale we’re making a difference in how people navigate around a premise, it’s a good feeling and it’s one that I like to chase.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Is there one thing you like most about working at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I would say the best thing about working at Mappedin is the freedom and flexibility of being able to work in a way that works best for you, while ultimately ensuring that you bring value to the company and your prospects.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Another thing that I like about working at Mappedin would be the support. Whether you’re a developer, BDR, or the head of Engineering, all employees make time for one another to ensure that the wheel keeps moving.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Mappedin is currently hiring for a Business Development Rep. What would make someone a good fit for this role?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Someone that is curious and hungry. If you’re not a curious individual, I don't think this would be the role for you because people give you a lot of answers and you have to understand where those answers are coming from. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Without curiosity, you're not going to ask the questions of why, and if you don't ask the questions of why, you're not going to get very far in conversations. If someone tells you “no I'm not interested”, okay, well why aren't you interested? Curiosity is a sign of someone who is very good at uncovering opportunities.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Staying hungry is also important because the rejections happen more on a BDR level than they do on an AE level. It happens on a daily basis, you'll get 3, 10, 15 emails a day “not interested, not interested, not interested”. If you let those rejections cut you, you’re going to bleed out. You have to stay hungry and stay curious; ultimately these qualities will make you a great fit for a \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.applytojob.com/apply/PJxoCsuqcC\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Business Development Representative\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\".\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Interested in working with Tomas? We are hiring a \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.applytojob.com/apply/PJxoCsuqcC\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"BDR\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" to join him on the Sales team. Also, check out our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.com/careers\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Careers Page\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" for all open roles, or send an email to our recruitment team at careers@mappedin.ca.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/png;base64,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","aspectRatio":1.7525773195876289,"src":"//images.ctfassets.net/wdjnw2prxlw8/5anMbQa48R1yzXLSt3eu16/40cebb7bac84e2bd22b4cb3e32d0490b/other_one.png?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/5anMbQa48R1yzXLSt3eu16/40cebb7bac84e2bd22b4cb3e32d0490b/other_one.png?w=120&h=68&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/5anMbQa48R1yzXLSt3eu16/40cebb7bac84e2bd22b4cb3e32d0490b/other_one.png?w=240&h=137&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/5anMbQa48R1yzXLSt3eu16/40cebb7bac84e2bd22b4cb3e32d0490b/other_one.png?w=480&h=274&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/5anMbQa48R1yzXLSt3eu16/40cebb7bac84e2bd22b4cb3e32d0490b/other_one.png?w=720&h=411&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/5anMbQa48R1yzXLSt3eu16/40cebb7bac84e2bd22b4cb3e32d0490b/other_one.png?w=960&h=548&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/5anMbQa48R1yzXLSt3eu16/40cebb7bac84e2bd22b4cb3e32d0490b/other_one.png?w=1440&h=822&q=50 1440w,\n//images.ctfassets.net/wdjnw2prxlw8/5anMbQa48R1yzXLSt3eu16/40cebb7bac84e2bd22b4cb3e32d0490b/other_one.png?w=2040&h=1164&q=50 2040w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"title":"We’re Hiring: Mappedin Culture, How to Tailor Your Resume, Top Interview Tips, and More!","slug":"were-hiring-mappedin-culture-how-to-tailor-your-resume-top-interview-tips","content":{"__typename":"ContentfulBlogPost","author":"Lucy Bragg","publishDate":"Mar 2, 2022","updatedAt":"Mar 14, 2022","tags":{"category":{"name":"Company","slug":"company"},"topic":{"name":"Culture","slug":"culture"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Avanti Krishnan is the People and Culture Manager at Mappedin. We discuss what it’s like to work at Mappedin, the flexible work arrangements and benefits we offer, along with tips and tricks for landing your dream job!\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"74GRZbgc3EhIRfpCI7hnQW\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Avanti, thanks for chatting with me. You’ve been at Mappedin for 3 years and have led our People Operations team over the last year. How would you describe the culture and team environment at Mappedin? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"One of the first things people ask is what I like most about working at Mappedin. For me, it’s always been the people and the team camaraderie. Even with the shift to remote working prompted by the pandemic, it’s been great. The environment is very social, interactive, and collaborative. You can reach out to anyone across the company to chat or ask questions, and you will never get turned down. Everyone at Mappedin is friendly and willing to help if you want to understand something better.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What are the core values at Mappedin? What role do company values play in hiring?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The core values are \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"play for the team, learn fast, focus on customers, and be honest & accountable\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\". Mappedin uses these values in our hiring processes during interviews and bi-annual performance management processes. The hiring managers do consider it important for future Mappedin employees to embody these values, and during our bi-annual performance management processes, one of the ways employees are reviewed is by how they represent these values. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"How do you think our work culture differs from other companies’ work cultures?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"At Mappedin, there’s a lot of transparency and open communication across the board, which isn’t always the case at other companies. Whether you’re the most senior employee or most junior employee at Mappedin, you will know what’s happening across the company. This includes Sales, Marketing and Product, Engineering, and all other departments. I think being able to have those open and honest conversations and full transparency within the company is very refreshing.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Are there any opportunities for professional development and career growth?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Yes definitely! At Mappedin, you have the opportunity to move within and across teams. For instance, you could be on the Mapping team and either you, or someone on the leadership team, could realize that you’re really technically inclined and would perform well on the Engineering team. You could then have an opportunity to move across teams.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"As a fast-growing company, there are also a ton of opportunities for growth and promotion. We’re constantly hiring and looking to promote existing employees into higher positions, especially in leadership roles. If you are interested in trying out the management side, you might get an opportunity to mentor a co-op or maybe a more junior contract employee to give you an idea of what a managerial position looks like. For instance, joining as a co-op student himself two years ago, \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/company/culture/employee-q-and-a-ben-liu-coop-student-turned-senior-software-developer/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Ben Liu now manages his own co-op\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\".\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Professional development is also a huge perk of working at Mappedin, so if you wanted to do a certification or course that will help you grow in your current role, we will help facilitate that.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What makes you proud to work at Mappedin? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"From a personal and professional perspective, what makes me the most proud is my contribution to Mappedin and being able to grow within the People Operations field. Most notably, I’m proud of the different people that I’ve brought into Mappedin and the kind of work that they do. And whenever they get promoted, it’s something I’m really happy about. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What kind of flexible work arrangements does Mappedin offer?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We have moved to a remote by default company because of the pandemic. It is expected that employees working hours will include the company’s core hours of 10am-4pm EST. Now, how you want to structure your schedule beyond those set hours is up to you. I know some employees start pretty early and end work early, while others start later and finish a bit later. It’s entirely dependent on how you’re able to get your allocated work done. We’ve also started hiring remotely, not only in Canada, but internationally and will continue to provide flexibility as we grow the team. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What are some of the perks and benefits of working at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Working remotely with flexible hours and flexible vacation time is one benefit that we offer. Another perk is our team events, which for the month of February were virtual escape rooms. Though the team is remote, we create opportunities for employees to come together and socialize on a regular basis. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We also have company Town Hall meetings every week and Quarterly Business Reviews (QBRs) to share wins and learnings, host guest speakers, and play games. Our quarterly hackathons (Hackedin) are also a huge benefit for developers working at Mappedin.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I would say that one of the biggest benefits we offer is working with a friendly and collaborative team, in a company where you can grow very quickly. Also, there are a lot of employees that have been at Mappedin for more than 5 years, which is pretty rare for smaller companies. This means that you have a good chance of working with people that have legacy knowledge and have seen Mappedin grow over the years.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What would the ideal candidate at Mappedin look like? What are the most important qualifications you look for in a candidate?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"If you take a look at the job descriptions, we never mention that a candidate has to have X years of experience or have X amount of qualities. We don’t expect that, we know that applicants have all types of skill sets and backgrounds. It’s most important for a candidate to show the potential to achieve whatever is required in that role.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"For instance, for a \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.applytojob.com/apply/PJxoCsuqcC\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Business Development Representative role\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" on the Sales team, we would look at whether the candidate is assertive and able to do many cold calls, partake in sales projections, and are eager to convert a \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"no\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" into a \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"yes. \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"You may not have had any prior sales experience, but if you have the potential to do that role, that’s what we’re looking for. That goes for most of our other roles as well. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What advice would you give to someone applying for a role at Mappedin? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"If you’re really interested in a role, and you have transferable skills that are applicable to that specific role, tailor your resume to that. A lot of skills are transferable, especially non-engineering roles. If you’re able to convince any of the hiring managers as to why you need to be in that role, and how your skills are applicable, you will be successful. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Are there any changes to a resume or cover letter that you would recommend?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It’s important to have a clean resume so that People Operations and hiring managers can understand the information that you are presenting about yourself. If your resume is too cluttered with information, it's difficult to read. Make sure your resume is clean, highlight the most important things you’ve done, as well as the experience and skills that are applicable to the role.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Do you have any interview tips?  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"One of the most important interview tips I have is to be concise and precise when answering a question. If you can’t think of an answer immediately, ask the interviewer for a moment to collect your thoughts before responding. Sometimes when you’re on the spot, you’re not able to think of an answer right away, and that’s okay. The most important takeaway is that you keep your interviewer engaged by giving concise and precise answers.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Interested in working with Avanti? We are hiring for a \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.applytojob.com/apply/8ZSfn11bvA\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Recruiter\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" to join her on our People Ops team. Also, check out our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.com/careers\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Careers Page\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" for all open roles, or send an email to our recruitment team at careers@mappedin.ca.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/jpeg;base64,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","aspectRatio":1.5,"src":"//images.ctfassets.net/wdjnw2prxlw8/74GRZbgc3EhIRfpCI7hnQW/e3c4daf971925cc3c593de3d88de4b0d/avel-chuklanov-DUmFLtMeAbQ-unsplash.jpg?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/74GRZbgc3EhIRfpCI7hnQW/e3c4daf971925cc3c593de3d88de4b0d/avel-chuklanov-DUmFLtMeAbQ-unsplash.jpg?w=120&h=80&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/74GRZbgc3EhIRfpCI7hnQW/e3c4daf971925cc3c593de3d88de4b0d/avel-chuklanov-DUmFLtMeAbQ-unsplash.jpg?w=240&h=160&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/74GRZbgc3EhIRfpCI7hnQW/e3c4daf971925cc3c593de3d88de4b0d/avel-chuklanov-DUmFLtMeAbQ-unsplash.jpg?w=480&h=320&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/74GRZbgc3EhIRfpCI7hnQW/e3c4daf971925cc3c593de3d88de4b0d/avel-chuklanov-DUmFLtMeAbQ-unsplash.jpg?w=720&h=480&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/74GRZbgc3EhIRfpCI7hnQW/e3c4daf971925cc3c593de3d88de4b0d/avel-chuklanov-DUmFLtMeAbQ-unsplash.jpg?w=960&h=640&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/74GRZbgc3EhIRfpCI7hnQW/e3c4daf971925cc3c593de3d88de4b0d/avel-chuklanov-DUmFLtMeAbQ-unsplash.jpg?w=1440&h=960&q=50 1440w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"title":"Employee Q&A: Carrie Bortz","slug":"employee-q-and-a-carrie-bortz","content":{"__typename":"ContentfulBlogPost","author":"Lucy Bragg","publishDate":"Feb 8, 2022","updatedAt":"Feb 7, 2022","tags":{"category":{"name":"Company","slug":"company"},"topic":{"name":"Culture","slug":"culture"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Carrie is a Customer Delivery Manager at Mappedin. We’re discussing her experience transitioning into the tech industry, advice for someone looking to get into tech as a Project Manager, and qualities that are important for a project management role. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Carrie, thank you for chatting with me. To start off, can you tell us about your current role at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I’m a Customer Delivery Manager. I work closely with our customers and our internal teams to ensure a successful implementation of our mapping solutions. I work with our Sales team to kick-off projects together, then with our Mapping team to get customer maps up and running. As a final step, I work alongside our Developer Evangelists to sort out integrations and syncs on the backend. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"6VKRKVk6nVAUobOIdfwYGE\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"You’ve been at Mappedin for over a year now. What made you decide to join the team?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I had been working as a Project Manager in my previous role for 9 years, and was ready for a change. I went to school for interior design and architecture because it was something I was always really interested in, so when I saw Mappedin’s job posting, I immediately applied.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The core values at Mappedin align with my own, so despite coming from a different industry, I went for it. I met Ian, the Director of Customer Experience, and I immediately knew he was someone I wanted to work with. I joined the team for many reasons, but I was ready for a change, so when the appropriate time came, I went for it and embraced it.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Is there one thing that you like the most about working at Mappedin or in your role specifically?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I love that every single day I’m learning something new. In the project management field, it can become a bit stale, but it isn’t like that at Mappedin. I’m constantly looking for new ways to better support our customers, to better create new processes within our team, and Ian embraces that as well.  I’ve also learned a lot about myself through this job– I’m constantly discovering and recognizing new things about myself, which is an amazing feeling.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What are some qualities that you think are important for a project management role?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"You need to be really customer focused. You also need to be organized, detailed, and prepared for any direction that a project might go in. It’s important that you remain flexible and prepared so that you’re not being reactionary all the time; you need to foresee what’s going to happen before it happens in case you need to quickly shift gears.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"You must be on the ball, really know your projects, and know your customers. Also, if you have a nice personality that can warm customers up, that really helps. Building relationships with your customers goes a long way, and ensures that you’re not just someone behind an email.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Prior to joining Mappedin, you worked as a Project Manager for a different industry. What was it like transitioning into the tech industry?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It was a big change. However, once you have those baseline project management skills, you can apply them to any industry. The project management skills that I’ve learned along the way from my past career, I use in this field. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Transitioning into the tech industry was more of a mindset change for me, because I came from a job where I knew my day in and out, to a role where I’m constantly learning and being challenged in different ways. Fortunately, the Mappedin team is so supportive and genuinely engaged, and if I ever have a question, no one has ever been like “I don’t have the time right now, can we talk later?” - never. Our teams are knowledgeable, helpful, and friendly across the board. Those sorts of things are so helpful and make the transition so much easier.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Do you have any advice for someone wanting to move into the tech industry as a Project Manager?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I would say be ready to accept new challenges and face them full force. Be confident in yourself and your abilities. Don’t shy away from new learning opportunities, and really push yourself beyond what limits you might think you have regarding tech. If you’re open minded, ready to learn and ready to try something new, I think you can succeed. It’s such an awesome opportunity to learn and to work with a wide range of smart people. Go into it ready for a challenge, embrace it, and have fun. It IS fun! \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"How would you describe Mappedin’s culture and the team environment?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I love it. Before starting at Mappedin, I had heard great things about the company. Once I changed my LinkedIn status, I received messages from people I hadn’t heard from in years saying “oh wow you’re working at Mappedin. I heard it’s great there.” It says on the website that it’s a great place to work, but is it really? Yes, it is. The entire team all the way up to Hongwei, the CEO, is friendly and welcoming. It’s a great culture, and I’ve had such a positive experience.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Interested in working with us? Check out our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.com/careers\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"},{\"type\":\"underline\"}],\"value\":\"Careers Page\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" for all open roles, or send an email to our recruitment team at careers@mappedin.ca.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/png;base64,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","aspectRatio":1.7525773195876289,"src":"//images.ctfassets.net/wdjnw2prxlw8/6IOnngsS611b7PGSIme2kY/4e7050359541fe776dc674225ee36066/Carrie_Q_A_featured_image.png?w=480&q=50","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/6IOnngsS611b7PGSIme2kY/4e7050359541fe776dc674225ee36066/Carrie_Q_A_featured_image.png?w=120&h=68&q=50 120w,\n//images.ctfassets.net/wdjnw2prxlw8/6IOnngsS611b7PGSIme2kY/4e7050359541fe776dc674225ee36066/Carrie_Q_A_featured_image.png?w=240&h=137&q=50 240w,\n//images.ctfassets.net/wdjnw2prxlw8/6IOnngsS611b7PGSIme2kY/4e7050359541fe776dc674225ee36066/Carrie_Q_A_featured_image.png?w=480&h=274&q=50 480w,\n//images.ctfassets.net/wdjnw2prxlw8/6IOnngsS611b7PGSIme2kY/4e7050359541fe776dc674225ee36066/Carrie_Q_A_featured_image.png?w=720&h=411&q=50 720w,\n//images.ctfassets.net/wdjnw2prxlw8/6IOnngsS611b7PGSIme2kY/4e7050359541fe776dc674225ee36066/Carrie_Q_A_featured_image.png?w=960&h=548&q=50 960w,\n//images.ctfassets.net/wdjnw2prxlw8/6IOnngsS611b7PGSIme2kY/4e7050359541fe776dc674225ee36066/Carrie_Q_A_featured_image.png?w=1360&h=776&q=50 1360w","sizes":"(max-width: 480px) 100vw, 480px"}}}}],"tags":{"category":{"slug":"company","name":"Company"},"topic":{"slug":"culture","name":"Culture"}}}}},"pageContext":{"slug":"employee-q-and-a-briton-burgio"}},
    "staticQueryHashes": ["1252674921","3226752585","3508205345","764694655"]}