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    "result": {"data":{"articles":{"edges":[{"node":{"publishDate":"Oct 5, 2020","updatedAt":"Jan 10, 2022","compose__page":[{"title":"Feature 101: Smart Labels","slug":"feature-101-smart-labels"}],"tags":{"category":{"name":"Product","slug":"product"},"topic":{"name":"Features","slug":"features"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"If you open up any map, one of the most important elements are the labels; they should be accurate, comprehensive, and usable. If you were to explore an indoor map that is powered by Mappedin, you will always see the latest location data at that venue. This is thanks to our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/mapping/map-editor/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Map Editor\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" tools that let you keep your maps up-to-date no matter where they are viewed. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Make your locations stand out\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To display all of this location data, we need a label system to ensure each location’s label can be easily read and discovered on the map. Our Smart Labels offer an efficient solution. With this label system, users can easily discover everything a venue has to offer, and today we’re announcing new changes to make them even better.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"3KFlyg8JATFCHYSxook0qr\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"What are Smart Labels?\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Smart Labels provide a way to call out each location within a venue using dynamic 2D labels. They make it easy to scan the map or zoom into a particular section to quickly get the information you need. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Beside each location is a small circle or ‘pin’ indicating where the associated text label is anchored on the map. As you pan, zoom, and rotate the map, both the text and pin will dynamically show or hide based on zoom level. The text portion of the label will always appear horizontally and maintain a consistent text size.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The best part is, these labels work automatically. Add locations to the Mappedin platform and watch your labels appear across all your maps. Whether on our Web App, Digital Directory, or a custom solution, Smart Labels have you covered.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The power of Smart Labels\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Smart Labels have gotten even smarter! We constantly look for ways to evolve this feature and the latest release focused on three elements:\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Usability\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Visibility\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Performance\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"ordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We’ve seen massive increases to our performance capabilities due to more efficient loading and rendering of Smart Labels. This means that we are able to load many labels on the screen at once, giving more visibility to all the locations throughout a venue while ensuring user interactions are smooth. If we aren’t able to load a label right away, we display a slightly transparent pin, indicating you can zoom in further to reveal the text for that label. This is especially helpful for smaller locations within a venue such as information desks or kiosks.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin Smart Labels also introduced a more minimalistic and user-friendly design. We’ve moved to a simple pin design that uses a customizable theme colour to blend seamlessly with your brand. For the text portion of the label, we have increased the contrast and sharpness to make the text more legible. Both text and pin are kept at a size that maintains readability while reducing the amount of noise overtop the map.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"All these changes are contributing to our goal of making sure we provide a clear and useful label system for every venue type that requires an indoor map; hospitals, stadiums, malls, and more!\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"5VjftIB75L51qbqQd4ae4a\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Putting the \\\"smart\\\" in Smart Labels\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"What makes Smart Labels so smart anyways? The Mappedin platform is able to load labels in an efficient way while ensuring that they don't overlap with one another. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"First, the screen is divided into a grid which is a representation of labels and other colliding elements. This grid is not visible to the user, of course, but is the underlying magic of the label system. As labels move around, the cells in the grid are updated so that they stay in sync. Collisions are measured by comparing each collider (e.g. label, tooltip) to the grid - instead of one another - which is much faster. Imagine the grid like a lower bitrate MP3 file compared to an analog recording. It’s smaller in size, faster to download, and good enough for our ears.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The labels are then placed on the screen using our priority algorithms and an orientation is decided for each label (i.e. above or to the sides of their anchor location). Once this is decided, we keep the same labels visible as the user pans the map until a zoom or rotation happens. The labels are projected from 3D world to 2D screen and populate the collision grid with their bounding boxes. We then recompute the most optimal placement and orientation of each label to maximize screen real estate.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We do the same process for labels off-screen, so that they have their positions decided as they come into view as a result of a user panning the map. This results in a consistent, pleasant experience with many labels visible all while keeping map interactions smooth.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To learn more about this feature, \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"http://www.mappedin.com/contact-us/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"contact us\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" today. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABQAAAANCAMAAACejr5sAAACKFBMVEU+VmgaOk8ML0YLLkULLkQLLUINKz8hMTsnKSp4dnZ4d3aqqqrS0tLS0tPP0NDCwsK1tbULL0YLL0UcNkouRFQyRVNhb3nBxcfo6OiGh4dcXFyVlZWbmpqlpaXOz8/S09MLLEIKKT4KJzudpKnn5OPq6ur29vb4+PjBwsJbW1tsa2pTU1NVVVWAf36xsbHR0tIjPE4wQ1JgaHCjqK5DSk9bXFzGxsb09PTf29ve3t7f39+PkJDV1dXFxcVwcHBeXV2LiorAkIrKPisHGCOrsLT18/K8u7pQUVFOTk+Oj4/u7u719fXy8vL///+pdWqWcGiRXVanPS44ODgyNDPW1ta+vr6ioqKXlpZCQ0RNTU6YmZnz7+/T09TY2Nj7+/u5urpTRkSUTj6xY1FjXl1lZGQoKiqwsLDw8PDq6OhgYWFERUa3t7f+/v749/fKyspXV1htbW3EsKyAf39cW1s6PDzT1NTl5OTu7Oygn59MTU1ISUlfX2DLy8vKx8dMTE1DREWoqKmFhIRTU1JBQ0Pp6en08vLb29ucnJxJSUpRUlNERUVHSEi/v7/s7OzAwcF7eXlJSUlKS0vU1NTp5uVsbG349fTg4OD5+fm2traurq4+Pz5RUlL6+vrPz89lZWZbW1yZmZgzNDR5TkRkU09KS0xEREVDQ0R6enrk5OStrKzLzMyIh4Z3dXVvYV2aVURpWldQUFGGhofx7expaWphYWK6ubnf3Nz9/f0OcNYrAAAACXBIWXMAABcRAAAXEQHKJvM/AAAAB3RJTUUH5gkWDSQwq0J6VAAAAMVJREFUGNNjZGAEAjABBgxgJhM/XOC9EIhgYBBiFGTkY0QFdxkYDWDsZ9JwYRZhxs9gpW917qjeUWW8pQ7iBEEtQDKWkZEzGsJjAHHvKTO+lGB8zJI5PQskCHEDvwCj4FkGBiZ+hml8fHzreXl57/LwGPDyAsUcmHjbGNp5eeN4eTsYLpw/x8n59o0nFxMXFwNDFac4F1c/AxBwNwuHTLzKmH2kMJOBYQYj41YGBh+gscfvKNkwrgS6Io5hMcRFa0POmAIpAN4TKt9N3rVDAAAAAElFTkSuQmCC","aspectRatio":1.5483091787439613,"src":"//images.ctfassets.net/wdjnw2prxlw8/58qeSezSNMxqrxHRT9RnzT/82e785a6d42f497e1e0041156b086579/Screen_Shot_2020-10-05_at_10.30.05_AM-1.png?w=480&q=90","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/58qeSezSNMxqrxHRT9RnzT/82e785a6d42f497e1e0041156b086579/Screen_Shot_2020-10-05_at_10.30.05_AM-1.png?w=120&h=78&q=90 120w,\n//images.ctfassets.net/wdjnw2prxlw8/58qeSezSNMxqrxHRT9RnzT/82e785a6d42f497e1e0041156b086579/Screen_Shot_2020-10-05_at_10.30.05_AM-1.png?w=240&h=155&q=90 240w,\n//images.ctfassets.net/wdjnw2prxlw8/58qeSezSNMxqrxHRT9RnzT/82e785a6d42f497e1e0041156b086579/Screen_Shot_2020-10-05_at_10.30.05_AM-1.png?w=480&h=310&q=90 480w,\n//images.ctfassets.net/wdjnw2prxlw8/58qeSezSNMxqrxHRT9RnzT/82e785a6d42f497e1e0041156b086579/Screen_Shot_2020-10-05_at_10.30.05_AM-1.png?w=641&h=414&q=90 641w","srcWebp":"//images.ctfassets.net/wdjnw2prxlw8/58qeSezSNMxqrxHRT9RnzT/82e785a6d42f497e1e0041156b086579/Screen_Shot_2020-10-05_at_10.30.05_AM-1.png?w=480&q=90&fm=webp","srcSetWebp":"//images.ctfassets.net/wdjnw2prxlw8/58qeSezSNMxqrxHRT9RnzT/82e785a6d42f497e1e0041156b086579/Screen_Shot_2020-10-05_at_10.30.05_AM-1.png?w=120&h=78&q=90&fm=webp 120w,\n//images.ctfassets.net/wdjnw2prxlw8/58qeSezSNMxqrxHRT9RnzT/82e785a6d42f497e1e0041156b086579/Screen_Shot_2020-10-05_at_10.30.05_AM-1.png?w=240&h=155&q=90&fm=webp 240w,\n//images.ctfassets.net/wdjnw2prxlw8/58qeSezSNMxqrxHRT9RnzT/82e785a6d42f497e1e0041156b086579/Screen_Shot_2020-10-05_at_10.30.05_AM-1.png?w=480&h=310&q=90&fm=webp 480w,\n//images.ctfassets.net/wdjnw2prxlw8/58qeSezSNMxqrxHRT9RnzT/82e785a6d42f497e1e0041156b086579/Screen_Shot_2020-10-05_at_10.30.05_AM-1.png?w=641&h=414&q=90&fm=webp 641w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"node":{"publishDate":"Sep 30, 2020","updatedAt":"Jan 21, 2022","compose__page":[{"title":"9 Ways Indoor Mapping Can Improve Social Distancing Strategies","slug":"indoor-mapping-can-help-social-distancing"}],"tags":{"category":{"name":"Use Cases","slug":"use-cases"},"topic":{"name":"Safety","slug":"safety"}},"content":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor mapping solutions can help you strategize shifting floor plans, employee routes, cleaning schedules, and more to minimize the spread of COVID-19. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-1\",\"content\":[{\"nodeType\":\"text\",\"value\":\"How Indoor Mapping Can Help Social Distancing\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The coronavirus pandemic has caused severe setbacks and damages across the world. With more cases sprouting up every day, we’ve all had to adapt to this “new normal” in ways we could have never anticipated. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"To prevent the spread of the virus, most countries have implemented some form of lockdown since March. As we come out of months of self-isolation, we have to acknowledge the fact that the way we used to interact and move around the workplace isn’t safe in the era of COVID-19.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Facilities managers need to adhere to the federal guidelines for return-to-work protocols, and that includes implementing social distancing measures. Studies have shown that close proximity significantly increases the risk of spreading and contracting coronavirus. If you want to create a safe work environment, you have to rethink how your office space is being used.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"4wnxTfVgAodS2E5UB8sa4I\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor mapping solutions like Mappedin's\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/indoor-mapping-software/\"}},{\"nodeType\":\"text\",\"value\":\" can help you strategize shifting floor plans, employee routes, cleaning schedules, and more for the safest reopening possible. We use innovative mapping solutions to create accurate maps for your workspace, whether it’s an office, building, retail store, restaurant, or commercial space. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Here are nine ways that indoor mapping can help you create and enforce social distancing practices to minimize the spread of COVID-19.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Visualize Indoor Space\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Before you can ask your employees to return to work, you have to be able to visualize how all of the elements – workspaces, desks, and people included – can come together to maximize productivity without compromising the safety and well-being of the occupants. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"With \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"indoor mapping for office spaces\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/verticals/offices/\"}},{\"nodeType\":\"text\",\"value\":\", you can easily plot out the office layout and move around the elements as needed. Seeing the entire floor plan at a glance can help you identify key changes that need to be implemented to ensure successful social distancing. This could mean shifting from an open floor plan to a more traditional office layout or simply spacing desks farther apart. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Visualization also allows you to analyze how employees and visitors move throughout the space. Knowing where people often congregate or which routes are the most crowded can help you configure your workplace properly and come up with relevant guidelines.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Moderate and Manage Space Occupancy\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Pre-COVID-19, most facilities managers tried to maximize their occupancy to reduce costs and make work more efficient. But with new cases reported every day, managing your floor occupancy rates is absolutely critical.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Occupancy here refers to how much of the office space is being used, and is generally measured in three ways: \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"ordered-list\",\"content\":[{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The total capacity of the space (or how many people can fit comfortably with their desks and chairs);\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"How many people are occupying the space; and\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"How long the space is being occupied. \",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Government guidelines dictate that employees should not be within six feet of one another for prolonged periods of time. For most offices, especially those with an open floor plan, this means that your occupancy rate will have to lower to accommodate your workers safely.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor mapping will allow you to plot workspaces and track how they are being used in real-time. This allows you to make more informed decisions about how many employees can work during a shift. It can also help you understand which desks are most used by employees, especially if you have rotating shifts, and therefore need to be sanitized more often.  \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Density Management\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Although occupancy and density are related, there’s one key difference. While occupancy mainly deals with the employee-to-space ratio, density refers to how crowded a specific area is. You can have low occupancy and high density if a majority of your workforce is concentrated in one area of your space.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Before the pandemic, offices were designed with the idea that people will be flowing from one area to the next, especially in workplaces that don’t have assigned seating, like hotdesks or mobile desks. Not to mention group spaces like conference rooms, benches, and other communal zones that used to host collaborative activity.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Through indoor mapping solutions, you can figure out which spaces used to be the most densely packed and plan accordingly. Enforcing social distancing is a lot easier when you can map out where everyone can work safely. Plus, you can modify the layout digitally at any time, saving time, and money while you figure out the optimal employee distribution. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Update New Occupancy Guidelines\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Restricting how many people can enter a specific space – whether a conference room, breakroom, or another work area – is essential for proper social distancing. A room that is used to host 10 people may now have a maximum occupancy of 5, while a smaller conference room could be completely restricted for group use. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor mapping that is incorporated with wayfinding can be used to guide employees to workspaces they can use. Mappedin allows you to update occupancy guidelines instantly, ensuring that your office is always adhering to the latest social distancing protocols. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Quickly Update New Maps and Indoor Spaces\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"As more and more people are allowed to return to work, you should also expect guidelines to change. Doing this manually takes time and effort. You will have to remap the entire office to accommodate the increased workforce, shuffle around desks, reorganize schedules, and institute new occupancy rates in shared spaces.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mappedin’s digital mapping software makes this entire process seamless and painless. You can easily move around elements and update the map in just a few clicks. This is useful when testing out different layouts, but it’s especially handy considering that COVID-19 guidelines may change at any moment as we learn more about the virus and how it spreads. Any changes that you make can be rolled out in real-time, so you don’t have to worry about delays in disseminating important, life-saving information.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Identify Restricted Areas\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Even as we ease into the “new normal,” some spaces in your workplace may remain off-limits to certain employees. In fact, there are many different \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"use cases\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/use-cases-for-indoor-mapping\"}},{\"nodeType\":\"text\",\"value\":\" for restricting access through mapping. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Maybe you want to tag certain desks as restricted to avoid employees breaking social distancing protocols. Or perhaps, it’s only temporarily unavailable for a specific time to allow cleaning staff to sanitize the area before the next set of employees can use them. Or maybe some rooms have already reached their occupancy limit and cannot accommodate any more people.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor mapping software allows you to restrict access on an individual level too. For example, workers in the morning shift may be allowed to use only a specific set of desks or rooms. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"And with Mappedin's SDKs for mobile devices, you can understand where employees are and limit occupancy accordingly. If a break room has reached its limit, the space can be marked as “temporarily unavailable” for other users looking to go to the breakroom. They can then use an employee app to find another space that can still accommodate them.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Optimize Routes\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"There’s a lot we don’t know about COVID-19. Earlier research said that the coronavirus was mainly transmitted through droplets, which is why social distancing measures dictated that people should stay six feet apart, especially if there’s prolonged contact. But new evidence suggests that coronavirus might be airborne, which means that even short exposure periods, such as passing someone in the hallway, still puts you at risk of infection.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"With indoor mapping, you can find out which routes are the busiest, and even find out which times attract the most traffic. From there, you’ll be able to plan optimal routes to prevent crowded hallways. Taking it even further, indoor wayfinding can direct users to less populated routes, in the same way that GPS systems help cars navigate around high traffic roads. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Enable Contact Tracing\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Social distancing isn’t the only public health measure you need to adopt to ensure the safety of your employees. There are also mandatory masks, regular testing, and of course, contact tracing.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Contact tracing\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/product-101-contact-tracing\"}},{\"nodeType\":\"text\",\"value\":\" allows you to identify other potential at-risk persons in case there’s a positive COVID-19 case in your workplace. Anyone that person came into contact with – whether they be nearby deskmates or even people they passed in corridors – could have been exposed to the virus as well.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"You can use indoor mapping software integrated with tracking systems to find out who was working near the positive case while they were contagious. With an advanced enough system, like Mappedin’s, you can even trace that individual’s movement to identify which spots need to be decontaminated and sterilized. “Contact events,” or when two devices come within 5 meters of each other, can be easily identified with our spatial and temporal analysis capabilities.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"You can then notify other employees who may be at risk because of contact with those hotspots or the positive case themselves, helping you prevent an outbreak at work.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Real-Time Information and Updates\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"When it comes to COVID-19, timeliness is everything. The faster you get out information, and the sooner you come up with social distancing protocols, the more lives you can potentially save. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"That’s why digital mapping is such a useful tool for planning your office’s pandemic response. You don’t have to wait days for an update rollout. In fact, any map changes you make are deployed in real-time, giving management and employees the information they need to keep themselves and their colleagues safe.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"You can even integrate real-time notifications into the app. Remind workers to wash their hands or keep their mask on at regular intervals. Hotspots can also trigger a notification on the user’s app, say in the case of an employee going near a workspace that’s off-limits or has yet to be sanitized.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Conclusion\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Amidst this global pandemic, keeping your employees and office visitors safe as they return to work should be your top priority. Whether you’re implementing new protocols or safety measures, one of the best things that you can do is to implement social distancing guidelines through indoor mapping.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mapping software like Mappedin can be used to streamline data dissemination, plan safe workspaces, and trace any potential points of contact with COVID-positive cases. \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Contact us today\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/contact-us/\"}},{\"nodeType\":\"text\",\"value\":\" to learn how we can help you ensure the well-being of your 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In this article, we’ll take a look at 23 indoor mapping use cases across a variety of industries.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"23 Use Cases for Indoor Mapping You Might Not Know About\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-1\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"279D1hQQwu6JcNrNc9UzGu\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Because of how ubiquitous outdoor positioning systems are, we often take it for granted. Can’t seem to find the restaurant you’re looking for? Check your GPS apps. Don’t know how to get where you’re going? Enter your destination into Waze and let the app do the rest. Worried about your safety in transit? Uber lets you share your real-time location with a friend.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With GPS-enabled devices right in our pockets, finding your way around is no longer an ordeal. In fact, our reliance on location technology becomes even more obvious when you go to a place that doesn’t have it – indoors, for example.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"For all of its usefulness outdoors, GPS doesn’t work well inside structures. Think about the last time that you got lost in a large shopping center or office building. Wouldn’t it be great if your phone or mobile device could tell you exactly where you need to go and how to get there?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/indoor-mapping-software/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor mapping software\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" is similar to GPS in the sense that it can accurately track a person’s location. This \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/what-is-blue-dot-wayfinding\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"“blue dot experience”\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" can help users navigate complicated buildings with the same ease that we navigate the outdoors.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"As these location-based services improve, more and more businesses are realizing how indoor navigation can benefit them. In this article, we’ll take a look at 23 indoor mapping use cases across a variety of industries.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Shopping Malls\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"One of the most popular and pervasive use cases of indoor navigation can be found in \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/verticals/malls/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"shopping centres\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". In fact, if many malls have implemented indoor maps in the last 5 years, and chances are you’ve likely used one to locate a store.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor positioning systems (IPS) help to take it a bit further. You don’t need to look for an interactive map or kiosk to find your way around. When we implemented Mappedin in \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/learn/navigating-5m-sqft-of-premium-retail-space-at-the-dubai-mall\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The Dubai Mall\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", we added a 3D interactive map to their mobile app so that customers could find any location inside the mall.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"There’s even more you can do to improve the customer experience. You can set up notifications so that they’re triggered when a customer walks into a predetermined zone. For example, alerts for new movies or discounted tickets when they pass by the cinema.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor positioning technology can be beneficial for management as well. Location tracking can give you insight into customer journeys. You can learn more about how users move throughout the mall, which areas are most crowded, and even how long they spend in different stores – all of which can help with crucial decision-making for the mall.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"4kZjac0MOm8yI3jFg4jOCK\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Grocery stores\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Another use case for indoor mapping is in \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/industries/retail/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"retail\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". You can create an in-store map that guides the shopper throughout your \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/verticals/grocery/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"grocery store\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" with real-time turn-by-turn navigation. Users can simply type in the product that they’re looking for, and the app will provide them with the best route to direct them to the correct aisle. You can even enhance the user experience by including more details in the indoor map, such as prices, stock, and promotions.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Store associates will find indoor positioning useful as well. Saving time and money by \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/learn/loblaw-digital-optimizing-retail-wayfinding-for-time-savings\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"optimizing shopping routes\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" to help your workers fulfill orders more efficiently.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Stadiums\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/verticals/stadiums/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Stadiums and arenas\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" are notoriously complex facilities. Between the parking area and the stadium property, you’ll find \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/using-indoor-maps-to-create-a-stadium-experience\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"plenty of use for indoor mapping\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" software. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor mapping solutions can tell visitors exactly where their seats are, show line lengths at different points, and guide them to the right location. Important elements like bathrooms, concessionaires, stores, and others can also be mapped. Integrations with IPS enable you to push customized offers that are triggered by proximity and the user’s past preferences for a more personalized experience.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"And if you need to change the stadium layout on the fly, whether to host a different type of event or to adhere to \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/indoor-mapping-can-help-social-distancing\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"social distancing protocols\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", indoor mapping solutions provide you with the flexibility you need to update maps quickly.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"7977P7DKVSDkgOxayhSG7Q\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Office Buildings\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"One of the more common indoor positioning use cases is in \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/verticals/offices/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"office buildings\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". More and more businesses are moving towards a “smart office” model, with Wi-Fi integrations and mobile apps enhancing the user experience. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Aside from indoor navigation, indoor positioning and indoor mapping technology can help you \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/reopening-strategies-with-indoor-maps-for-offices\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"set up your workplace more efficiently\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". You can change layouts as needed to improve productivity or enforce social distancing measures. With real-time asset tracking, you can stay on top of your equipment and inventory no matter where you are. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Using indoor mapping, you can also implement restricted zones, support contact tracing, and assist emergency response teams whenever there's a crisis. You, as management, benefit too. The data that you collect about employee movement, space utilization, and more can help you make better business decisions.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Smart Office App \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor maps can be integrated into a smart office app to further increase efficiencies for employees. Users of the app can search for a meeting room, employee, or department and populate the most efficient route to their destination. They can also reserve a meeting room or submit a workplace ticket such as an out-of-order washroom or a broken coffee machine. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Workplace teams can use the same application to improve the overall operations for the smart building. Facilities teams can send and receive notifications about equipment maintenance, building hazards, and cleaning requests. These notifications can be sent manually by employees or triggered automatically using sensors and specific criteria. For example, when a lunch room is emptied or a conference room drops in temperature below a certain degree.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"4CyLUR6wI8QA1qNrvoi85d\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Workplace Optimization \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor maps allow businesses to easily visualize their available space and how to make adjustments that adhere to social distancing guidelines. Using an indoor map editor, facilities managers can make edits to their office floor plan in draft mode and experiment with different layouts. Whether you’re looking to adjust the size of a conference room, the location of specific resources such as a copying machine, or relocate a reception area, digital indoor maps provide you with a platform to test changes to your indoor space. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"City Districts\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"One of the use cases of indoor positioning that shows a lot of potential is in \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/verticals/city-districts/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"city districts\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". Connected digitally and physically, these real-estate developments are changing how people live and work.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We implemented indoor mapping technology in one of the United States’ \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/learn/hudson-yards-creating-a-solution-for-the-future-of-cities\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"first “engineered cities.”\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" Mappedin's solutions help thousands of visitors everyday maneuver through more than 28-acres worth of hotels, retail spaces, offices, and homes. Mappedin even developed building-to-building navigation to handle the complexity of the mixed-use space, allowing people to move in and out of facilities without losing any functionality.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"College and University Campuses\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"A college or university campus is often home to thousands of students, staff, and dozens of facilities. For people new to the school or those visiting, it’s easy to get lost and overwhelmed by a sprawling campus. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor navigation and \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/verticals/campuses/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"digital campus maps\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" allows the school to offer personalized wayfinding experiences to all users. People will be able to easily identify points of interest such as lecture halls, administrative offices, classrooms, and libraries. With Wi-Fi on campus, you can expect a seamless transition from outdoor to indoor positioning. \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/benefits-of-indoor-mapping-for-universities\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"One of the many benefits\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" to a mapping platform is that colleges and universities alike can use it to review location data and to maintain the maps as campuses change and grow. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"xreSI16SRyskkAVJ3Xn8X\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Amusement and Theme Parks\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When it comes to indoor mapping, there are plenty of opportunities for \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/industries/theme-parks/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"amusement parks\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" to take advantage of indoor navigation systems and \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/indoor-outdoor-navigation-systems-for-resorts-parks\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"interactive theme park maps\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". Instead of referring to a physical map that can be difficult to follow, park visitors can simply enter their destination in the app and follow the directions.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Locating people is also much easier, which helps make your park safer for families. Lost children can be quickly reunited with their parents, and security detail can be immediately dispatched to address any emergencies. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Leasing\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Whether you’re a landlord or real-estate developer, there are many ways to use indoor navigation to your advantage. Through an \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/blog/2021-11-30-create-leasing-app/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"interactive leasing map\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", you can walk potential tenants through a virtual tour of the space you’re leasing, demonstrating the different possibilities for the space depending on their requirements – all in real-time.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"You’ll also be able to provide detailed location data that can help you sell. Square footage, pricing, number of visitors, and even store sales figures can be managed in the same \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/product-101-mappedin-cms\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"CMS\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" where you create indoor maps.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Healthcare\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/industries/hospitals-healthcare/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Healthcare facilities\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" need versatile maps. Offices are constantly shifting, wings are being added, and entire sections could be renovated. Visual wayfinding elements on the ground like signs and printed-out maps are usually outdated, leading to confusion when visitors and patients try to find where they need to go.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://info.mappedin.com/hospital-mapping\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"indoor location-based technology\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" allows users to navigate through the facility easily, even as your structure is in flux. And it’s not just locations that can be tagged; you can take stock of your equipment and direct employees to the right equipment whenever they need it. \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/use-cases/healthcare/indoor-navigation-in-hospitals-improving-the-patient-experience\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor mapping\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" allows healthcare facilities and hospitals to easily and efficiently update their map to effectively address navigation problems in the healthcare space. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"2D7eNdnf72JWZXC2yYtOzI\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Airports\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It’s difficult for many people to find what they’re looking for at an \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/use-cases/transportation/indoor-mapping-in-airports-enhancing-the-passenger-experience\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"airport\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", whether it’s a service (e.g. car rental), product (e.g. coffee), or their boarding gate. Everything is time-critical – a single minute’s delay can cause you to miss your flight.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Passengers will appreciate \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/use-cases/transportation/the-importance-of-an-indoor-navigation-system-for-airports\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"indoor navigation systems\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" that help cut down unnecessary movement within the airport. Through indoor positioning technology, users will be able to go from point A to point B in the most efficient way possible.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Plus, you can send users personalized real-time messages, alerting them of any changes to their flight, boarding gate, or reminding them of boarding times. Even the baggage claiming process can be optimized through \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/use-cases/transportation/9-use-cases-for-indoor-positioning-at-an-airport\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"asset tracking\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\".\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Hotels and Resorts\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The hospitality and tourism industry presents an interesting use case for \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/use-cases/entertainment/indoor-outdoor-navigation-systems-for-resorts-parks\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"indoor mapping and positioning\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". Although wayfinding will likely be a popular feature for visitors, it’s more than just the blue dot experience.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"You can implement a \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/industries/theme-parks/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"3D interactive resort map\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" to reinforce your marketing. Showcase your facilities with a virtual tour, enhancing it with photos, videos, or even AR/VR. Proximity marketing is particularly useful for hotels and resorts since you can trigger automatic notifications whenever a user enters a preset zone – for example, drawing their attention to the in-house cafe with timed messages and user-specific promotions.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Train Stations\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"If you manage a \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/industries/transportation-hubs/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"transportation hub\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" like a train station, you can use \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/use-cases/transportation/why-your-train-station-needs-a-digital-mapping-solution\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"indoor maps\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" to support both passengers and employees. In addition to providing turn-by-turn navigation for travellers, the app can also inform users of train schedules, delays, and the like.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"There are plenty of other \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/use-cases/transportation/4-use-cases-for-indoor-maps-at-transportation-hubs\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"use cases for Wi-Fi-enabled indoor positioning software\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" on the management side. Location-based technology can help you monitor the flow of passengers and identify congestion points. You can also optimize your security routes, locate important equipment effortlessly, and collect real-time data about users.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"6TmbAevuhd8XjIJMjWsMcG\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"High Schools\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Aside from providing quality education, ensuring the health and safety of students should be your biggest priority, especially with the coronavirus pandemic still in full swing. Using indoor mapping can help you identify overcrowded areas and restrict access to potential virus hotspots. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"They can also assist with \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/product-101-contact-tracing\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"contact tracing\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" and enforcing social distancing by measuring the distance between devices. With the app, you can then send notifications to students who may have been potentially exposed to the virus.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Outside of the global pandemic, one of the indoor mapping use cases for high schools is in \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/indoor-mapping-improves-emergency-planning?hsLang=en\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"emergency response\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". You can plan the best routes to designated evacuation points while avoiding congestions in case of a crisis. And if there’s an emergency, you can send real-time messages to students while also keeping emergency response teams and law enforcement in the loop.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Convention Centres, Trade Shows & Conferences\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/industries/trade-shows-exhibitions/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Convention centers\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" often host a variety of events throughout the year, including concerts, exhibits, conventions, bazaars, and trade shows. Because they have flexible layouts, they need an \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/use-cases/trade-shows/the-importance-of-digital-maps-for-trade-shows-and-exhibitions\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"indoor mapping solution\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" that’s just as versatile.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Implementing an indoor mapping solution that provides \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/use-cases/trade-shows/indoor-navigation-systems-for-trade-shows-and-exhibitions\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"real-time indoor navigation\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" is essential at these events, especially considering how chaotic and crowded they can get. Mapping and positioning software helps attendees find the booths that they’re looking for easily, with step-by-step directions from any point in the convention center.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Data collection is one of the strongest use cases here. As an event or facility manager, you can see which brands or areas get the most foot traffic. This helps you optimize your layout to encourage attendee flow and avoid congestion. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Warehouses\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When it comes to operational efficiencies, the \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/how-to-reduce-picking-and-packing-errors-in-warehouses\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"pick and pack process\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" is an area where many businesses can benefit from improving. \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/using-indoor-positioning-to-increase-efficiency-in-warehouses\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Streamlined picking and packing\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" mean more orders fulfilled, fewer mistakes, and plenty of cost savings. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/industries/warehouses/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"wayfinding solutions\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" include multi-stop pathing, providing workers with the fastest route for the items they need to pick and pack. Warehouse logistics can be taken care of as well. Plan the layout based on the most-picked inventory, and track items when they move in and out. Some systems can even be programmed for process automation – when a specific user enters a pre-mapped zone, they can trigger specific actions or notifications.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"74KsuHfWm4im2WbOHEfvj4\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Pedestrian Walkways\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"While many pedestrian walkways are mapped by outdoor positioning tech, not all of them are. Most only cover street-level routings like sidewalks, pedestrian crossings, and the like. But GPS technology fails when pedestrians pass into underground walkways or through buildings. As a result, pedestrian navigation isn’t as efficient as it could be.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"This is where \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/industries/city-districts/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"indoor maps and navigation\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" come in. We create an infrastructure that seamlessly transitions users from outdoor to indoor positioning. This allows them to calculate faster routes that are open to the general public but not otherwise visible in traditional maps or see off-limits areas that they can’t navigate through.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Document Sorting for Construction\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"One often overlooked use for indoor mapping is in the construction industry. Unlike other verticals where indoor navigation and wayfinding, asset tracking, or location data are the most sought-after features, construction companies can use mapping software to sort documents.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Construction documents are often associated with a particular location. Our platform allows you to geotag them and assign documents to a construction site. Accessing these documents is made easier by compiling them into one mobile-friendly application.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Museums & Art Galleries\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"You can use \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/industries/museums-art-galleries/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"indoor mapping for museums and art galleries\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" to provide visitors with a fresh, innovative learning experience. Guide them through different exhibits with turn-by-turn indoor navigation. You can even enhance their journey with a “smart tour guide” that provides detailed information whenever they approach a specific exhibit or piece – supplementing traditional audio and visual guides in the museum. The content can even be interactive to include quizzes, games, or videos that reinforce their on-the-ground learning. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/blog/use-cases/museums/using-digital-maps-in-museums-art-galleries\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor mapping for museums\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" also helps you gather important location and user data, such as the average viewing time and the most popular hotspots. This allows you to plan more engaging exhibits, avoid crowd bottlenecks with optimized layouts, and improve the security of your museum. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"53pkUCQBu0CUrlpq5HLzSn\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Proximity Messaging \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Take advantage of an indoor mapping solution paired with proximity messaging. Through this combination, users can see their precise location on the map and businesses can send \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/how-to-use-indoor-positioning-analytics-to-benefit-your-business\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"relevant notifications\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" as visitors navigate your venue. For example, alert shoppers of a promotion if they walk past a particular retailer in a mall or even down a specific aisle in the grocery store. Proximity messaging can be used in other industries as well. Travellers can be alerted of a last minute gate change in an airport and provided with the route to their new gate or if a guest has entered a stadium for a sporting event, they can be alerted “10 minutes until game time” with a route to their seat or section, and so on. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Health & Safety\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Believe it or not, indoor maps can also be used to \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/digital-maps-for-a-safer-indoors\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"improve the health and safety\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" of visitors, employees, and guests. \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/product-101-contact-tracing\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Contact monitoring\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" software can be a useful tool in the event of an outbreak at your venue. Through the dashboard, admins can detect when a contact event has occurred on-site between opted-in devices. With this information on hand, employees can be notified and begin treatment or isolation, and employers can identify any potential risk areas moving forward. In terms of employee health and safety, indoor maps can be instrumental in both preventing transmission of diseases, as well as tracking any outbreak that does occur.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Emergency Planning\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor 3D \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/indoor-mapping-improves-emergency-planning\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"maps improve emergency planning\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" for all employees and visitors. Map admins can perform a location analysis of essential equipment, such as defibrillators, first aid kits, fire extinguishers, and so on to determine the most optimal location. Paired with proximity messaging, those within your building can receive notifications in the event of an emergency. This notification could display the fastest escape routes on the map, show a user’s precise location, and even enable location sharing. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"4VSVnp1drMq8ImmHsBVKM7\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Get Started with Indoor Mapping\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"These are just several of the possible use cases for indoor mapping software. Many businesses use Mappedin to help their customers find what they’re looking for with turn-by-turn navigation. Others use it to help with security and emergency response, business strategy, and even marketing.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"No matter the industry, there are lots of opportunities to streamline processes, increase productivity, or enhance the customer experience by implementing indoor mapping solutions.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin is always working on new ways to apply this technology. Are you interested in partnering with us? Contact us today to learn more about how we can help you work smarter.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/jpeg;base64,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","aspectRatio":1.5001471020888497,"src":"//images.ctfassets.net/wdjnw2prxlw8/6TmbAevuhd8XjIJMjWsMcG/6ec96efe02e57bef883acb786b5c7aed/michal-parzuchowski-dmH3NWhYTHQ-unsplash.jpg?w=480&q=90","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/6TmbAevuhd8XjIJMjWsMcG/6ec96efe02e57bef883acb786b5c7aed/michal-parzuchowski-dmH3NWhYTHQ-unsplash.jpg?w=120&h=80&q=90 120w,\n//images.ctfassets.net/wdjnw2prxlw8/6TmbAevuhd8XjIJMjWsMcG/6ec96efe02e57bef883acb786b5c7aed/michal-parzuchowski-dmH3NWhYTHQ-unsplash.jpg?w=240&h=160&q=90 240w,\n//images.ctfassets.net/wdjnw2prxlw8/6TmbAevuhd8XjIJMjWsMcG/6ec96efe02e57bef883acb786b5c7aed/michal-parzuchowski-dmH3NWhYTHQ-unsplash.jpg?w=480&h=320&q=90 480w,\n//images.ctfassets.net/wdjnw2prxlw8/6TmbAevuhd8XjIJMjWsMcG/6ec96efe02e57bef883acb786b5c7aed/michal-parzuchowski-dmH3NWhYTHQ-unsplash.jpg?w=720&h=480&q=90 720w,\n//images.ctfassets.net/wdjnw2prxlw8/6TmbAevuhd8XjIJMjWsMcG/6ec96efe02e57bef883acb786b5c7aed/michal-parzuchowski-dmH3NWhYTHQ-unsplash.jpg?w=960&h=640&q=90 960w,\n//images.ctfassets.net/wdjnw2prxlw8/6TmbAevuhd8XjIJMjWsMcG/6ec96efe02e57bef883acb786b5c7aed/michal-parzuchowski-dmH3NWhYTHQ-unsplash.jpg?w=1440&h=960&q=90 1440w","srcWebp":"//images.ctfassets.net/wdjnw2prxlw8/6TmbAevuhd8XjIJMjWsMcG/6ec96efe02e57bef883acb786b5c7aed/michal-parzuchowski-dmH3NWhYTHQ-unsplash.jpg?w=480&q=90&fm=webp","srcSetWebp":"//images.ctfassets.net/wdjnw2prxlw8/6TmbAevuhd8XjIJMjWsMcG/6ec96efe02e57bef883acb786b5c7aed/michal-parzuchowski-dmH3NWhYTHQ-unsplash.jpg?w=120&h=80&q=90&fm=webp 120w,\n//images.ctfassets.net/wdjnw2prxlw8/6TmbAevuhd8XjIJMjWsMcG/6ec96efe02e57bef883acb786b5c7aed/michal-parzuchowski-dmH3NWhYTHQ-unsplash.jpg?w=240&h=160&q=90&fm=webp 240w,\n//images.ctfassets.net/wdjnw2prxlw8/6TmbAevuhd8XjIJMjWsMcG/6ec96efe02e57bef883acb786b5c7aed/michal-parzuchowski-dmH3NWhYTHQ-unsplash.jpg?w=480&h=320&q=90&fm=webp 480w,\n//images.ctfassets.net/wdjnw2prxlw8/6TmbAevuhd8XjIJMjWsMcG/6ec96efe02e57bef883acb786b5c7aed/michal-parzuchowski-dmH3NWhYTHQ-unsplash.jpg?w=720&h=480&q=90&fm=webp 720w,\n//images.ctfassets.net/wdjnw2prxlw8/6TmbAevuhd8XjIJMjWsMcG/6ec96efe02e57bef883acb786b5c7aed/michal-parzuchowski-dmH3NWhYTHQ-unsplash.jpg?w=960&h=640&q=90&fm=webp 960w,\n//images.ctfassets.net/wdjnw2prxlw8/6TmbAevuhd8XjIJMjWsMcG/6ec96efe02e57bef883acb786b5c7aed/michal-parzuchowski-dmH3NWhYTHQ-unsplash.jpg?w=1440&h=960&q=90&fm=webp 1440w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"node":{"publishDate":"Sep 25, 2020","updatedAt":"Jan 10, 2022","compose__page":[{"title":"State of the Location Industry","slug":"state-of-the-location-industry"}],"tags":{"category":{"name":"Product","slug":"product"},"topic":{"name":"Positioning","slug":"positioning"}},"content":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"We have a unique, front-row seat to the rapid evolution of Indoor Positioning Systems. From our position, here's how we see the current state of the indoor positioning market.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-entry-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"1UdeH9G5hKho7iy8g079Xg\",\"type\":\"Link\",\"linkType\":\"Entry\"}}}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}}],\"data\":{}}]}"},"articleType":"Whitepaper","image":{"fluid":{"base64":"data:image/jpeg;base64,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","aspectRatio":1.5,"src":"//images.ctfassets.net/wdjnw2prxlw8/26jilURrgYa6aRcUyKchpM/4de5f9514291fdcdd489b1a71c96d839/satellite_against_sky.jpg?w=480&q=90","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/26jilURrgYa6aRcUyKchpM/4de5f9514291fdcdd489b1a71c96d839/satellite_against_sky.jpg?w=120&h=80&q=90 120w,\n//images.ctfassets.net/wdjnw2prxlw8/26jilURrgYa6aRcUyKchpM/4de5f9514291fdcdd489b1a71c96d839/satellite_against_sky.jpg?w=240&h=160&q=90 240w,\n//images.ctfassets.net/wdjnw2prxlw8/26jilURrgYa6aRcUyKchpM/4de5f9514291fdcdd489b1a71c96d839/satellite_against_sky.jpg?w=480&h=320&q=90 480w,\n//images.ctfassets.net/wdjnw2prxlw8/26jilURrgYa6aRcUyKchpM/4de5f9514291fdcdd489b1a71c96d839/satellite_against_sky.jpg?w=720&h=480&q=90 720w,\n//images.ctfassets.net/wdjnw2prxlw8/26jilURrgYa6aRcUyKchpM/4de5f9514291fdcdd489b1a71c96d839/satellite_against_sky.jpg?w=960&h=640&q=90 960w,\n//images.ctfassets.net/wdjnw2prxlw8/26jilURrgYa6aRcUyKchpM/4de5f9514291fdcdd489b1a71c96d839/satellite_against_sky.jpg?w=1440&h=960&q=90 1440w","srcWebp":"//images.ctfassets.net/wdjnw2prxlw8/26jilURrgYa6aRcUyKchpM/4de5f9514291fdcdd489b1a71c96d839/satellite_against_sky.jpg?w=480&q=90&fm=webp","srcSetWebp":"//images.ctfassets.net/wdjnw2prxlw8/26jilURrgYa6aRcUyKchpM/4de5f9514291fdcdd489b1a71c96d839/satellite_against_sky.jpg?w=120&h=80&q=90&fm=webp 120w,\n//images.ctfassets.net/wdjnw2prxlw8/26jilURrgYa6aRcUyKchpM/4de5f9514291fdcdd489b1a71c96d839/satellite_against_sky.jpg?w=240&h=160&q=90&fm=webp 240w,\n//images.ctfassets.net/wdjnw2prxlw8/26jilURrgYa6aRcUyKchpM/4de5f9514291fdcdd489b1a71c96d839/satellite_against_sky.jpg?w=480&h=320&q=90&fm=webp 480w,\n//images.ctfassets.net/wdjnw2prxlw8/26jilURrgYa6aRcUyKchpM/4de5f9514291fdcdd489b1a71c96d839/satellite_against_sky.jpg?w=720&h=480&q=90&fm=webp 720w,\n//images.ctfassets.net/wdjnw2prxlw8/26jilURrgYa6aRcUyKchpM/4de5f9514291fdcdd489b1a71c96d839/satellite_against_sky.jpg?w=960&h=640&q=90&fm=webp 960w,\n//images.ctfassets.net/wdjnw2prxlw8/26jilURrgYa6aRcUyKchpM/4de5f9514291fdcdd489b1a71c96d839/satellite_against_sky.jpg?w=1440&h=960&q=90&fm=webp 1440w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"node":{"publishDate":"Sep 17, 2020","updatedAt":"Mar 10, 2022","compose__page":[{"title":"Employee Q&A: Nayeli Galindo","slug":"employee-q-and-a-nayeli-galindo"}],"tags":{"category":{"name":"Company","slug":"company"},"topic":{"name":"Culture","slug":"culture"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Hi Nayeli, thank you for chatting with me. To start off, can you tell us what you do at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I work as the Map Designer Team Lead at Mappedin. My team is in charge of designing maps for our clients. We strive to make sure all of the brand colours are included, all of the information that they want is clearly displayed in their maps, and also ensuring that it meets visual standards.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"6aDoO99uidMHZjokPnIixj\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"This is definitely a very niche role. Can you tell me about some of the different tools that you and your team use?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We use a range of different tools to create maps. AutoCAD helps us clean up the files that we receive from our clients and ensure that there is accurate scaling as well. We also use Adobe Illustrator to clean our data and make sure it's perfect before we move into Mappedin's Map Editor and CMS. Another thing that the mapping team is in charge of is exporting those maps into different compatible formats. One of those formats is IMDF which is a vector data file created by Apple so we also use a custom exporter that we built to export those files and filter certain data.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"You have a very interesting background. Before coming to Mappedin, you were working as an Architect. What was it that made you decide to join Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I was looking for a place where I could apply my skill set which includes most of the tools and software that we use at Mappedin, but also a change of environment into a more technological setting. Usually in the architectural world, things tend to be very traditional and involve a lot of regulations and processes that are very repetitive. I wanted to try something new and Mappedin was the perfect place for me bring my skills since they were easily transferable to the role of the Map Designer. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Do you think that your skills as an Architect helped you as a Map Designer? Do they continue to help you as the Team Lead? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"For sure! Everyone in the team has a background in design, which makes it very interesting. We all share certain hobbies and interests. Our team always looks for people with a certain attention to detail and someone that can identify colour palettes or can come up with a very creative approach to a specific kind of map.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Because Mappedin serves a range of different venues at Mappedin - whether a stadium, office, or retail venue - of course all of them have different needs. That means that the Map Designer has to make sure that the client's venue information is represented well and has the best presentation. In that sense, I definitely think that a background in design is helpful. Also, because of my background, the ability to interpret CAD files, floor plans, and blueprints comes naturally to me, but this is a skill that can be developed over time. The effect of the physical environment on people is something that comes from my architectural background and it is definitely one of my passions. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"As you know, we've been working from home since mid-March. How has the whole experience of remote working been for you?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The transition to remote has been very seamless for the Map Design team since we had a few remote team members beforehand. The tools that we use and certain technological aspects of the job make it very easy for us to work independently but continue to collaborate as a team. It has definitely been challenging with respect to social interaction and that's one thing I miss about being in the office, but we try to schedule different meetings to overcome that. Our team has a standup meeting every morning where we get to talk about our updates, maybe spend some time playing a game, or just chatting in general which allows us to connect on a daily basis as a team.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Do you have any good advice for those working from home? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Since our role is so focused on design, colours, and visual aspects, it's been so useful to have additional monitors at home. It definitely feels like a similar office setting and is great ergonomically. Also, make sure that you stand and move around a lot more. We tend to walk a lot in the office, whether moving between meeting rooms or walking to the kitchen to get a coffee, so just having regular breaks and walking a bit is important.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Have you picked up any new projects or started any new hobbies since going remote?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Yes, I did! I've always loved painting, and occasionally try to pick up a few craft projects as well. Over the last few years, pottery has been a passion of mine and I've actually set up my own pottery studio at home. I get all my pottery pieces fired and glazed at another studio. Since we went remote, I was able to build a couple of gardening boxes in my backyard which was such a new and nice experience. This summer, I harvested more than 50 tomatoes and a big range of herbs and other vegetables like chillies, zucchini, eggplant, and fruits. Now we are looking to plant a winter crop as well with kale, broccoli, and potatoes. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"That sounds wonderful! When you think about working with our team, what are the things that make you excited? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The best part of coming to work is being able to interact with so many people with different backgrounds and different interests as well. In my team, it is mainly working with other designers and architects and we are focused on creativity. But it is also interesting to see different interests among so many different people. For example, the developers at Mappedin love playing video games and I have been trying to understand the passion behind video game culture. I've been able to learn different things that I usually wouldn't be interested in because of this diversity within the team at Mappedin. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"If someone new was joining Mappedin or your team, what would be your advice to them on their first day?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin is a company where opportunities can be created. Mappedin always welcomes new ideas from everyone including new employees -especially if you bring passion and if you are really invested in your role.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"If you are interested in learning other things besides your particular role, everyone is very open to share what they do with you and give you the opportunity to shadow them and their work as well.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"blockquote\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"For example, the Sales team can communicate and present very effectively, so being able to shadow them and pick up certain tips will definitely assist someone who wants to improve on the same.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Interested in working with us? Check out our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.com/careers\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Careers Page\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" for all open roles, or send an email to our recruitment team at \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"mailto:careers@mappedin.ca\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"careers@mappedin.ca\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\".\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/png;base64,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","aspectRatio":1.7525773195876289,"src":"//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=480&q=90","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=120&h=68&q=90 120w,\n//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=240&h=137&q=90 240w,\n//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=480&h=274&q=90 480w,\n//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=720&h=411&q=90 720w,\n//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=960&h=548&q=90 960w,\n//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=1360&h=776&q=90 1360w","srcWebp":"//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=480&q=90&fm=webp","srcSetWebp":"//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=120&h=68&q=90&fm=webp 120w,\n//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=240&h=137&q=90&fm=webp 240w,\n//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=480&h=274&q=90&fm=webp 480w,\n//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=720&h=411&q=90&fm=webp 720w,\n//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=960&h=548&q=90&fm=webp 960w,\n//images.ctfassets.net/wdjnw2prxlw8/d5AU5zNhPAT8bBSudOIJQ/8279c875b98276a036a2f73f72e4a243/Blog_Employee_QA_Nayeli.png?w=1360&h=776&q=90&fm=webp 1360w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"node":{"publishDate":"Sep 10, 2020","updatedAt":"Mar 10, 2022","compose__page":[{"title":"Employee Co-op Q&A: Ben Liu","slug":"employee-q-and-a-ben-liu"}],"tags":{"category":{"name":"Company","slug":"company"},"topic":{"name":"Culture","slug":"culture"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Ben, thank you so much for doing this. I'd like to ask you about your co-op experience with Mappedin. To start off, can you tell me a bit about your role? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I am a Software Developer Co-op on the Product team. I work on the front-facing applications, like Mappedin’s Digital Directory and Web products. I create the components and display for our front-end applications based on the designs we get from our designers. I have also worked on bugs and maintenance of these front-end products. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Did you have any projects that were specifically yours to build? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I have been pretty lucky that way. Both of my managers reiterated that in my 8-month position, the first four months would be spent working on the Directory kiosk redesign and the next four would be focused on Web redesign. I was lucky that I was able to work heavily on both major product reworks.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Specifically with the kiosk, I worked a lot with the store profile card state. That’s when you’re using a kiosk and you search for a location, it displays a card that shows all of the associated information and deals (e.g. hours, contact information). That state is one of the two more complicated states or screens in the kiosk and that was one of the things that I focused on. For a few weeks, I was just trying to wrap my head around all the different design tweaks that had to be implemented on that screen which were very unique. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"For other co-op students wondering, can you speak to your experience at Mappedin and why you applied to a position with us? \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"A couple of reasons; I thoroughly enjoy work especially because all the people that I work with, we have a lot of fun! We have game sessions and play a bunch of different games like League of Legends, skribbl.io, and Pictionary. Talking with the people on the team is really fun as well.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"But even before I joined and before I knew the people, I still wanted to come to Mappedin. One of the primary reasons was because I was really interested in the position, especially because I enjoy the visual aspects of programming. I enjoy seeing the things that I make visually, being able to appreciate the aesthetics, and having other people appreciate the aesthetics as well. The fact that Mappedin's products are visible to such a large portion of the public was interesting and enticing.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"If someone were joining the team at Mappedin, what would you advise them on their first day about working here?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"One thing I would say is don’t be afraid to reach out to people. I found that everyone I talked to was super friendly and outgoing! If I need something or any help, I can always reach out to somebody and they'll try their best to help me. Even if they can’t, they will direct me to somebody who can. It has been really pleasant interacting with everybody and it has made my work a lot smoother.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Since it is sadly the end of your work term, what is one thing that you will miss about working at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It would definitely be the people. By a good margin, it is honestly the best team environment that I have worked in out of all of my co-ops. In my previous co-ops, I have been in situations where I have just been relegated to the corner and do simple co-op work and didn’t end up learning much. But at Mappedin, I feel like I am completely treated like another member of the team and I am given the same tasks as everybody else along with having the same expectations, which is really useful for me personally.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Shortly after you joined, we moved to a remote working environment because of COVID-19. How has that been for you?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Working from home has been different but it’s been nice to wake up and be in work mode immediately. I can take a couple of minutes to get myself in the mindset as I have a lot more time in the morning not having to go through a big morning routine or commute to work. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"What is the best WFH tip or advice that you can give?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"My best WFH tip or advice would probably be to have a good segregation of work and personal spaces. I have a basement room downstairs, where I do most meetings. But I also have a room upstairs with a big window and turn it into like a big office where I do programming. Just walking upstairs, I’m getting ready to be in the work mentality, and when I am finished for the day, I turn everything off and go all the way downstairs and it brings my energy levels down and I am ready to relax.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Since working remotely and having more time on your hands, have you started any new hobbies or projects?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"There's been a couple of things. There was a while where I tried to learn 3D modelling and I was learning render by myself. It was very hard, a lot harder than I expected. I did one little project by myself, and I've kind of been jumping from thing to thing, trying to fill the time. There was a time when I really got back into drawing. When I was little, I used to do a lot of art and used to go to art classes and got into digital drawing too. I have a tablet and would draw in photoshop little sketches and stuff. At the moment, I am working on a web application for me and my friends to use while we play board games over video chat. It’s like a little application that we can use to count points or scores and coordinate things and synchronize across different browsers. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Is there anything else that you would like to share about your time at Mappedin?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I feel really lucky to come at the time that I did, partially for the reasons that I said earlier where I worked on both of the huge front-end projects, especially for Mappedin Web V2. I got to work on the foundations of it with our Software Architect in what was an incredibly productive learning experience from me. I was able to get my hands dirty with setting up the entire project from scratch alongside him and learning a lot from him. I came at a really opportunistic time and a lot of really interesting and really fun stuff started a little bit after I showed up.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I can sincerely say it has been my most enjoyable work experience, my favourite co-op experience that I have done, and is a really good way to end my series of co-ops and on a really high note!\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"blockquote\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I'm confident that in the future that I will look back at this time specifically, where I learned a lot and also not feeling like I was forced to play catch up all the time. I was able to pick up a lot of skills while working on tickets that I would get assigned and being able to communicate with different people on the team and just talking to whoever I need to learn whatever set of tools that I need to solve the problem.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"This is the most beneficial foundation experience that I have received for the career path that I want to pursue. I feel incredibly lucky to have been a part of everything that has happened the last couple of months.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Interested in working with us? Check out our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://mappedin.com/careers\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"Careers Page\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\" for all open roles, or send an email to our recruitment team at \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"mailto:careers@mappedin.ca\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"careers@mappedin.ca\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\".\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/png;base64,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","aspectRatio":1.7525773195876289,"src":"//images.ctfassets.net/wdjnw2prxlw8/2DVqJW11rdoqbI5hvRJNeV/b6b41110650bb34638d2ee034d8f4442/Blog_Employee_Coop_QA_Ben.png?w=480&q=90","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/2DVqJW11rdoqbI5hvRJNeV/b6b41110650bb34638d2ee034d8f4442/Blog_Employee_Coop_QA_Ben.png?w=120&h=68&q=90 120w,\n//images.ctfassets.net/wdjnw2prxlw8/2DVqJW11rdoqbI5hvRJNeV/b6b41110650bb34638d2ee034d8f4442/Blog_Employee_Coop_QA_Ben.png?w=240&h=137&q=90 240w,\n//images.ctfassets.net/wdjnw2prxlw8/2DVqJW11rdoqbI5hvRJNeV/b6b41110650bb34638d2ee034d8f4442/Blog_Employee_Coop_QA_Ben.png?w=480&h=274&q=90 480w,\n//images.ctfassets.net/wdjnw2prxlw8/2DVqJW11rdoqbI5hvRJNeV/b6b41110650bb34638d2ee034d8f4442/Blog_Employee_Coop_QA_Ben.png?w=720&h=411&q=90 720w,\n//images.ctfassets.net/wdjnw2prxlw8/2DVqJW11rdoqbI5hvRJNeV/b6b41110650bb34638d2ee034d8f4442/Blog_Employee_Coop_QA_Ben.png?w=960&h=548&q=90 960w,\n//images.ctfassets.net/wdjnw2prxlw8/2DVqJW11rdoqbI5hvRJNeV/b6b41110650bb34638d2ee034d8f4442/Blog_Employee_Coop_QA_Ben.png?w=1360&h=776&q=90 1360w","srcWebp":"//images.ctfassets.net/wdjnw2prxlw8/2DVqJW11rdoqbI5hvRJNeV/b6b41110650bb34638d2ee034d8f4442/Blog_Employee_Coop_QA_Ben.png?w=480&q=90&fm=webp","srcSetWebp":"//images.ctfassets.net/wdjnw2prxlw8/2DVqJW11rdoqbI5hvRJNeV/b6b41110650bb34638d2ee034d8f4442/Blog_Employee_Coop_QA_Ben.png?w=120&h=68&q=90&fm=webp 120w,\n//images.ctfassets.net/wdjnw2prxlw8/2DVqJW11rdoqbI5hvRJNeV/b6b41110650bb34638d2ee034d8f4442/Blog_Employee_Coop_QA_Ben.png?w=240&h=137&q=90&fm=webp 240w,\n//images.ctfassets.net/wdjnw2prxlw8/2DVqJW11rdoqbI5hvRJNeV/b6b41110650bb34638d2ee034d8f4442/Blog_Employee_Coop_QA_Ben.png?w=480&h=274&q=90&fm=webp 480w,\n//images.ctfassets.net/wdjnw2prxlw8/2DVqJW11rdoqbI5hvRJNeV/b6b41110650bb34638d2ee034d8f4442/Blog_Employee_Coop_QA_Ben.png?w=720&h=411&q=90&fm=webp 720w,\n//images.ctfassets.net/wdjnw2prxlw8/2DVqJW11rdoqbI5hvRJNeV/b6b41110650bb34638d2ee034d8f4442/Blog_Employee_Coop_QA_Ben.png?w=960&h=548&q=90&fm=webp 960w,\n//images.ctfassets.net/wdjnw2prxlw8/2DVqJW11rdoqbI5hvRJNeV/b6b41110650bb34638d2ee034d8f4442/Blog_Employee_Coop_QA_Ben.png?w=1360&h=776&q=90&fm=webp 1360w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"node":{"publishDate":"Aug 27, 2020","updatedAt":"Jan 10, 2022","compose__page":[{"title":"How Indoor Mapping Improves Grocery Store Picking & Packing","slug":"grocery-store-picking-and-packing-best-practices"}],"tags":{"category":{"name":"Use Cases","slug":"use-cases"},"topic":{"name":"Grocery","slug":"grocery"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Grocery Store Picking and Packing Best Practices\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-1\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Five or ten years ago, you had to go to the grocery store in-person if you wanted to stock up your kitchen. But today, there are many apps and programs that allow you to order groceries from the comforts of your own home. This has opened up an entire industry of delivery services and professional grocery shoppers – and with it, an entirely new set of operational processes. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When someone orders groceries online, a store associate or shopper has to physically pick out the goods before shipping them off to the customer. Obviously, the more customers you can serve, the better for your bottom line. But you also have to take into account if you can serve multiple orders, how many orders you can pick/pack simultaneously, how long it takes for each store associate to pick and pack a single order, and whether your current pick and packing process is as efficient as it could possibly be.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"39VdCAcfjXsvsS5bSRNm6L\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Enter \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/industries/grocery/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"grocery store indoor mapping\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", which is a 3D (and often interactive) visualization of your shop. Every product is laid out exactly where you can find them in the store, which makes it easier for grocers to pick and pack orders efficiently.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"In this article, we’ll go through some of the ways to improve order fulfillment by using an indoor mapping platform. We’ll also talk about storage strategies that make the picking process faster, how mapping software can help with inventory management, the best practices for picking and packing, and so much more. Let’s get started. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"2ZZYGF6xAMcRAm7qR48O8U\",\"type\":\"Link\",\"linkType\":\"Entry\"}}},\"content\":[],\"nodeType\":\"embedded-entry-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Populate An Efficient Route\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"An efficient route is important for buildings. Whether it’s for \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/indoor-mapping-improves-emergency-planning\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"emergency management\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" or inventory management, they help to provide an accurate plan. Grocery stores are notorious for their confusing layouts. Even with signs and labels, it’s still difficult for many shoppers to find the items they need. This is compounded by the fact that some stores like to switch around product locations, which makes order picking even more challenging. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor mapping solutions can map your store down to the inventory level. Because of that, you can plan out a more efficient route for order picking. Since you already know where each item on the list is located, and the items are listed in the exact order that you should get them, that eliminates the back-and-forths that often happen with non-map-enabled order selecting.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"For example, if you aren’t familiar with the store layout, you might wander around the store until you find one item in the order. Then, you realize that you passed another item that you need, so you double back.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"More efficient routes mean faster order fulfillment and the faster you pick and pack, the faster the customer gets their order, increasing customer satisfaction. Plus, it reduces the strain on your employees and prevents exhaustion-related human error. It’s a win all around.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We tested this out with one of our partners, an innovative grocery retailer \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/learn/loblaw-digital-optimizing-retail-wayfinding-for-time-savings\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Loblaw Digital\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". We collected store data across multiple locations and created an interactive app. The app checks where each item on the list is and then plans out the fastest and most efficient route to get all of them. Then, we sent out orders with multiple items and timed the picking process.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The results showed that picking orders with the app was 7 minutes shorter than the same exact run without the app. That’s a whopping 15% increase in efficiency.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"blockquote\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The app even took into consideration the \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"kinds \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"of products that store associates had to get. For example, frozen or cold items were set to be picked last so that they don’t defrost before they reach the customer. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Perfect Your Storage Plan\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"In-store picking and packing are becoming increasingly common, especially with smaller retailers. But giant grocery brands may fulfill online orders directly from a warehouse. In that case, how you organize your stored goods can make or break your picking and packing operations.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"1kLob9xQugmFXuKcFyZG0O\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Some warehouses are chaotic. Things are shipped in and placed wherever there is free space. This obviously makes picking and packing more difficult than it should be since the order picker has to find the right items first. Similarly, retailers may always change up their storage plans which can make it difficult to locate items effectively. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The secret to efficient order fulfillment is creating a logical organizational strategy. For example, you can place similar products near each other or store goods based on popularity and volume. Whichever strategy you choose, the most important thing is consistency. And don’t forget to keep your location clean and free of clutter to avoid accidents!\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"One of the best things about indoor mapping software is that you can map out different storage plans in your grocery store and test them without changing anything on the ground. This way, you can figure out what the most efficient strategy is for you at practically zero cost. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"2ZZYGF6xAMcRAm7qR48O8U\",\"type\":\"Link\",\"linkType\":\"Entry\"}}},\"content\":[],\"nodeType\":\"embedded-entry-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Choose The Right Strategy\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Aside from your storage strategy, your picking strategy is another extremely important element of your operations. “Picking strategy” refers to how an order picker goes about filling an order. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"There are many different ways to pick and pack items. The right picking strategy for your business depends on many factors, such as average order size, how many orders you have to fulfill every day, how quickly you have to pick/pack the orders for maximum customer satisfaction.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Below are some of the most common pick and pack strategies.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Piece Picking\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Piece picking is the simplest way for an order picker to pick and pack items. With piece picking, you complete an order as they come in. For example, if a customer orders a dozen apples, two boxes of cereal, and a case of beer, your workers will pick each item individually and send them off for shipping.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"While it’s relatively uncomplicated, it’s also the most time-consuming. Piece picking is best used for smaller grocery stores that don’t have a lot of volume.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Batch Picking\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Batch picking is like a leveled-up version of piece picking. Instead of fulfilling orders individually, you fulfill multiple orders simultaneously as a batch. Let’s say you get 10 orders from different customers. Your workers will pick and pack all of the items in one go. Each batch can have a “cut-off time,” say every 30 minutes or hour. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Batch picking is best for medium-scale groceries. Keep in mind though that this still takes a lot of time compared to other order picking methods.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Zone Picking\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Zone picking is a great strategy for extremely large stores with a lot of manpower. Workers are assigned to “zones” – for example, a produce zone, meat zone, dairy and eggs zone, etc. As the orders come in, workers only pack the items that are from their zone. Instead of one worker moving around the store, it’s the box/package that travels from zone to zone.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Let’s say a customer orders two packs of pasta, two pounds of steak, and a selection of cheeses. The first worker in the staples zone packs the pasta, then passes the box onto the meat zone. There, a worker packs the steak, who then passes it to the dairy zone for the cheese. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Wave Picking\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Wave picking is when orders are fulfilled according to specific criteria. You can group orders by priority (e.g. rush delivery), by delivery location (e.g. all orders from one zip code are fulfilled first). This helps you break up a large volume of orders into more manageable chunks.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The problem with wave picking is that the orders have to be packed into their separate packages down the line, which requires a whole new set of processes and staff.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"kzOix6TWxPUT5QQbGYhr7\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Locate Products Seamlessly\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"There are many challenges to picking and packing. Sometimes, items aren’t where they should be because of restocking issues or changing product locations. This can result in longer picking times, delayed orders, and frustrated customers.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"One of the goals of grocery store mapping is to make the order picking process more seamless. Every product is programmed into the map on an SKU level. You’ll find full inventory management data such as the product number, price, and its exact location in the store. Finding the right items is as easy as browsing through the app and following directions.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When you have new products and items to add to your inventory, indoor mapping will also make it easier for you to add it into the inventory management system. This way, you’ll always be able to locate your products.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When you can locate products easily, you free up time and manpower for other tasks. Workers aren’t spending the entire day shuffling around the store for just a handful of orders, increasing productivity and reducing mistakes.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"2ZZYGF6xAMcRAm7qR48O8U\",\"type\":\"Link\",\"linkType\":\"Entry\"}}},\"content\":[],\"nodeType\":\"embedded-entry-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Reduce Distance And Time Traveled\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Even the biggest grocery stores have a maximum number of orders that they can fulfill every day. The more your workers have to move through the store to pick and pack, the fewer orders you can complete. And even if you have enough manpower, that’s manpower that can be used more efficiently for other store operations.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The number one factor in long pick and pack times? The distance that workers have to travel to complete an order. Indoor mapping provides an easy solution for this because the most optimal routes are mapped out – store associates don’t have to scramble for items, they just have to follow the planned route. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When we tested our indoor mapping solution with Loblaw Digital, we found that app runs were much shorter than usual. We cut distance travelled by as much 13%, allowing workers to complete more orders in the same amount of time.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital Order Tracking\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Another common speed bump in picking and packing is the fact that workers have to log items that are shipped out. Even if a small order takes just a few minutes, that can stack up if you have a large customer base.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Fortunately, indoor mapping can help automate inventory management. With Mappedin’s grocery store maps, store associates can mark items as “picked” when they ship it out for the customer. You don’t have to create a separate process for tracking orders since it’s already built into the app.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"2oGL8Xi41mzr1TuoZZYdgL\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"This is much more efficient than paper-based systems, which are also prone to human error. By tracking orders digitally and on the same app, you can ensure that every customer gets their order fulfilled, and there are fewer accounting mistakes. Plus, orders are updated in real-time, so there are none of the delays usually associated with manual order tracking. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Accurate Inventory Profiling\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Keeping an accurate inventory count is essential to grocery store management. If you know what’s being moved and how often, you can better plan when you need to restock. This leads to cost savings since you’re not overstocking unpopular items, stocking too frequently, and holding items in storage for longer than necessary.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor mapping tools help you keep track of inventory by automating your stocktaking. For example, the pick and pack app we developed allows store associates to mark an item as sold or shipped. That input is automatically recorded by the system, which then updates the inventory as needed.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"2ZZYGF6xAMcRAm7qR48O8U\",\"type\":\"Link\",\"linkType\":\"Entry\"}}},\"content\":[],\"nodeType\":\"embedded-entry-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Optimization Through Data\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The best decisions are made based on data, but keeping track of the various operations in your grocery is practically a full-time job in itself. Indoor mapping platforms like Mappedin allow you to extract valuable insight from your day-to-day processes.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Here are just some of the things you can track with indoor mapping software:\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Worker movements & productivity: \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"Indoor mapping apps allow you to track how workers move throughout the store when picking and packing. This can help you pick the right picking strategy (e.g. batch picking, zone picking, etc.) to maximize efficiency.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"unordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Optimal product location & placement: \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"How quickly your workers move through the store also depends on where the products are located. Through the app, you can see which products are most often bought together and plan your store layout accordingly. You’ll also know to place frequently-picked items waist-high to reduce worker injuries and speed up the process.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"unordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Inventory management: \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"Whenever your workers pick and pack, they can mark items as sold through the app. This tells you which items are moved more frequently, therefore giving you better control over your inventory.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"unordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Other key performance indicators: \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"There are plenty of KPIs that you can monitor through our mapping software, such as space utilization, order fulfillment rate, order accuracy, and labor costs. Once you have that information, you can identify process weaknesses and make better business decisions.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"unordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"As a bonus, indoor mapping tech provides you with all of this data in real-time. This is especially handy if you have stakeholders or investors who are constantly demanding updates.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Retail Wayfinding Solutions\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Aside from picking and packing efficiencies, there are plenty of other ways to maximize an indoor mapping platform like Mappedin. In fact, we offer a whole host of wayfinding solutions for grocery stores, malls, retail spaces, and other industries.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We also create wayfinding shopper apps that help customers find the products they’re looking for. It’s like a companion map for your store, complete with text directions and animated pathing. Customers can even view product details like price, size, and more – all from their mobile device.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin can use the same data for a custom in-store digital directory. These interactive maps can be placed in strategic locations around your store to guide customers to the right product, service, or section. They can display different information necessary to keep your shoppers informed.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Conclusion\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The pick and pack process for online grocery retailers provides a great opportunity for optimization. Even large stores can always stand to improve certain aspects of the process, such as order selection routes, picking strategies, and inventory profiling. We hope these best practices will help you in improving your own picking and packing operations.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"1ZsnxrjtPbFMgrOmbkPGUN\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Interested in incorporating indoor mapping into your own store for better picking and packing? Contact us today to learn more about our interactive 3D mapping services!\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Whitepaper","image":{"fluid":{"base64":"data:image/jpeg;base64,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","aspectRatio":1.466310873915944,"src":"//images.ctfassets.net/wdjnw2prxlw8/3W9ZOtwSM0KRCLTBzOA6AN/7cd6bc3558290fc9abd9d37e8c6e79d2/iStock_000060452736Large-e1432822086193-2.jpg?w=480&q=90","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/3W9ZOtwSM0KRCLTBzOA6AN/7cd6bc3558290fc9abd9d37e8c6e79d2/iStock_000060452736Large-e1432822086193-2.jpg?w=120&h=82&q=90 120w,\n//images.ctfassets.net/wdjnw2prxlw8/3W9ZOtwSM0KRCLTBzOA6AN/7cd6bc3558290fc9abd9d37e8c6e79d2/iStock_000060452736Large-e1432822086193-2.jpg?w=240&h=164&q=90 240w,\n//images.ctfassets.net/wdjnw2prxlw8/3W9ZOtwSM0KRCLTBzOA6AN/7cd6bc3558290fc9abd9d37e8c6e79d2/iStock_000060452736Large-e1432822086193-2.jpg?w=480&h=327&q=90 480w,\n//images.ctfassets.net/wdjnw2prxlw8/3W9ZOtwSM0KRCLTBzOA6AN/7cd6bc3558290fc9abd9d37e8c6e79d2/iStock_000060452736Large-e1432822086193-2.jpg?w=720&h=491&q=90 720w,\n//images.ctfassets.net/wdjnw2prxlw8/3W9ZOtwSM0KRCLTBzOA6AN/7cd6bc3558290fc9abd9d37e8c6e79d2/iStock_000060452736Large-e1432822086193-2.jpg?w=960&h=655&q=90 960w,\n//images.ctfassets.net/wdjnw2prxlw8/3W9ZOtwSM0KRCLTBzOA6AN/7cd6bc3558290fc9abd9d37e8c6e79d2/iStock_000060452736Large-e1432822086193-2.jpg?w=1440&h=982&q=90 1440w,\n//images.ctfassets.net/wdjnw2prxlw8/3W9ZOtwSM0KRCLTBzOA6AN/7cd6bc3558290fc9abd9d37e8c6e79d2/iStock_000060452736Large-e1432822086193-2.jpg?w=2198&h=1499&q=90 2198w","srcWebp":"//images.ctfassets.net/wdjnw2prxlw8/3W9ZOtwSM0KRCLTBzOA6AN/7cd6bc3558290fc9abd9d37e8c6e79d2/iStock_000060452736Large-e1432822086193-2.jpg?w=480&q=90&fm=webp","srcSetWebp":"//images.ctfassets.net/wdjnw2prxlw8/3W9ZOtwSM0KRCLTBzOA6AN/7cd6bc3558290fc9abd9d37e8c6e79d2/iStock_000060452736Large-e1432822086193-2.jpg?w=120&h=82&q=90&fm=webp 120w,\n//images.ctfassets.net/wdjnw2prxlw8/3W9ZOtwSM0KRCLTBzOA6AN/7cd6bc3558290fc9abd9d37e8c6e79d2/iStock_000060452736Large-e1432822086193-2.jpg?w=240&h=164&q=90&fm=webp 240w,\n//images.ctfassets.net/wdjnw2prxlw8/3W9ZOtwSM0KRCLTBzOA6AN/7cd6bc3558290fc9abd9d37e8c6e79d2/iStock_000060452736Large-e1432822086193-2.jpg?w=480&h=327&q=90&fm=webp 480w,\n//images.ctfassets.net/wdjnw2prxlw8/3W9ZOtwSM0KRCLTBzOA6AN/7cd6bc3558290fc9abd9d37e8c6e79d2/iStock_000060452736Large-e1432822086193-2.jpg?w=720&h=491&q=90&fm=webp 720w,\n//images.ctfassets.net/wdjnw2prxlw8/3W9ZOtwSM0KRCLTBzOA6AN/7cd6bc3558290fc9abd9d37e8c6e79d2/iStock_000060452736Large-e1432822086193-2.jpg?w=960&h=655&q=90&fm=webp 960w,\n//images.ctfassets.net/wdjnw2prxlw8/3W9ZOtwSM0KRCLTBzOA6AN/7cd6bc3558290fc9abd9d37e8c6e79d2/iStock_000060452736Large-e1432822086193-2.jpg?w=1440&h=982&q=90&fm=webp 1440w,\n//images.ctfassets.net/wdjnw2prxlw8/3W9ZOtwSM0KRCLTBzOA6AN/7cd6bc3558290fc9abd9d37e8c6e79d2/iStock_000060452736Large-e1432822086193-2.jpg?w=2198&h=1499&q=90&fm=webp 2198w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"node":{"publishDate":"Aug 24, 2020","updatedAt":"Apr 7, 2022","compose__page":[{"title":"7 Ways Indoor Mapping Helps With Disaster Management","slug":"indoor-mapping-improves-emergency-planning"}],"tags":{"category":{"name":"Use Cases","slug":"use-cases"},"topic":{"name":"Safety","slug":"safety"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"How Does Indoor Mapping Improve Emergency Planning?\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-1\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Due to the advancement and widespread adoption of GPS technology, we have plenty of data about outdoor spaces. We know, in real time, what the fastest routes are to a particular location. Response teams use that technology to make it to the site of a disaster in record time – for example, firefighters have an ideal response time of just 5 ½ minutes, which they try to reach in 90% of emergency situations.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"But what happens when they have to go \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"indoors \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"to evacuate survivors? Unless they’re already familiar with the building – which is highly unlikely, given that there are thousands of structures in any given city – they’re going in blind. Not only is this information important for response teams, knowing the locations of emergency exits is important for those inside of the building too.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"2148Cp7L8Y0v1ukRncWYJP\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Few things are more important in an emergency than situational awareness. Even something as “small” as knowing where the exits are can be the difference between life and death. When you don’t know where you’re going or even where you are, rescue operations become significantly more difficult. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Unfortunately, many organizations drop the ball on emergency management because it’s expensive, complex, or just not a priority. Emergency preparedness doesn’t have to be difficult, though. With \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/verticals/grocery/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"indoor mapping for grocery stores\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" and other indoor spaces, planning for potential crises becomes easier, emergency response gets faster, and more people are likely to survive. That’s because indoor mapping provides one of the most important tools for risk management: information.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Fires, earthquakes, floods, and other kinds of emergencies \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"will \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\"happen – that’s just a fact of life. But while we can’t avoid disasters completely, we can do the next best thing. Preparing and developing plans for an emergency is the first step to ensuring public safety.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Today, we’ll take a look at the many different ways that indoor mapping can help in an emergency situation. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Evaluate Emergency Preparedness\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Before you can even begin to plan for emergencies, you need to know what you’re working with. If you know the location of the important “safety points” – entrances and exits, fire alarms, first aid kits, and designated assembly spaces (or “muster stations”), for example – you can create safer and more effective plans.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor maps are more than just floor plans. They are a visual account of the entire organization, including equipment, resources, and even people. You can get a lot of insight into your building’s emergency preparedness just by looking at an indoor map.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"If you understand how the space is being used, you’ll be able to identify if there are potential bottlenecks that could impede rescue operations. You will also see if there are sections that don’t have any safety equipment nearby. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"These weaknesses aren’t immediately apparent in the day-to-day, but they have a huge impact on your safety. Indoor maps allow you to act on them before they result in injury or worse. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Accurate Emergency Route Planning\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The route that your employees and site visitors take in evacuation procedures can determine whether they make it to the assembly space safely. In the same way that indoor mapping can be used to plan out the most \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/Grocery-store-picking-and-packing-best-practices\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"efficient routes for groceries and other retail spaces\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", it can be used to map evacuation routes as well. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Because they tell you where exits, obstacles, and other hazards are, indoor maps can help you figure out the quickest and safest way out of the building. They can also be used to plan alternate routes to avoid bottlenecks and stampedes, which can quickly turn deadly.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Of course, indoor maps are just one aspect of efficient evacuation. Your employees have to be familiar with your emergency plan, which can be achieved through regular evacuation drills and crisis seminars. You should also consider displaying your venue maps in various sections of the building to guide people toward the nearest exit.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Reduce Reaction Times\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When there’s a crisis, time is of the essence. Several studies have shown that even a \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://cdn2.hubspot.net/hubfs/549701/Documents/RapidSOS_Outcomes_White_Paper_-_2015_4.pdf\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"one minute delay in medical response\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" can lower survivability rates significantly. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"And it’s not just access time either; \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.researchgate.net/publication/304456804_Towards_reducing_the_reaction_time_of_emergency_services_through_improved_situation_assessment\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"activation time\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", which is the amount of time it takes to assess a location or situation, is just as important.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"This is a huge problem for emergency responders. It’s hard enough to navigate an unfamiliar building efficiently, but to do so while there’s fire, flood, earthquakes, or other disasters? Practically impossible. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"2sM7EbCkqiOF0pFoLtYlKO\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"In cases where emergency responders arrive at a scene of a disaster, it’s hard to know what to expect. Most of the time, the building or location could experience unpredictable situations like collapsed structures, blocked-off exits, dangerous storage areas, and other obstacles. They probably don’t know the location of first aid kits, fire hydrants, and other safety points, so they spend precious time figuring that out – time that could be used to evacuate personnel or minimize structural damage.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor mapping provides emergency responders with the data they need to get in and out as quickly as possible, greatly reducing the risk of injuries or casualties. Furthermore, they can identify any rooms or locations they need to be more careful about. For example, if there was a fire at a store, it may be helpful to understand locations in which there may be dangerous chemical products, and plan a rescue mission effectively and safely. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Provide Real-Time Location\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Knowing your location is the first step in determining the best course of action in any emergency. But when you’re in a stressful situation, it’s easy to panic. And when you panic, your situational awareness could be impaired, making it harder to make the right decisions and evacuate safely.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Physical maps and floor plans help, of course, but they’re also static – every time you move, you have to reassess your location in relation to where you have to go. That takes time and mental energy, two things you need to conserve in a crisis. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Today’s indoor mapping technology provides a solution: real-time location services that show you exactly where you are at all times. IPS-enabled blue dot tech boasts great location accuracy, on par with the accuracy of GPS location services for outdoor spaces.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Ensure Map Accuracy\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Maintaining accurate maps is essential to effective emergency response. Most buildings already have floor plans, but spaces change all the time. Renovations, expansions, or even simply shuffling things around can result in outdated (and therefore useless) data. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"For larger facilities like college campuses, large retail chains, shopping malls, and the like, inaccurate maps are an even bigger problem. There may even be different versions of the same map, and it can be difficult to piece together the most up-to-date one.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor mapping makes it easy to consolidate all of that data in one location, called a “Single Source of Truth” map. There’s no question about which version you have to follow.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Plus, everything is digital, so it’s a lot easier to update on the fly. You can make changes to your map in a matter of minutes, and then distribute the updated plan to different departments in the same amount of time. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Detail Emergency Exits And Important Information\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Building codes demand that each structure should have emergency exits, fire extinguishers, and other safety equipment in case of emergency. And most do – the problem is that your organization’s employees might not know where they are. Emergency responders probably don’t either.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It’s impossible to expect every visitor or staff member to know the location of each and every critical element. This is the gap that indoor mapping hopes to fill. You can plot muster stations, first aid kits, fire alarms, and other emergency data on an indoor map. This allows people to respond faster to crisis, hopefully minimizing damage and reducing loss of life in the process.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"19l7n8pYJ04zSzvtSMQPIb\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mapping should also be combined with signage and lighting on the ground. Exits and other important emergency data should be clearly marked and free from obstruction. You should also place signs guiding people to nearby emergency exits throughout the building.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Integrate With Mobile Devices\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The number one priority of any emergency response is to save as many people as possible. But no matter how good your emergency plan is, some people might fall through the cracks. Maybe they didn’t realize that there was an emergency until it was too late, or maybe they panicked and couldn’t find their way out in the chaos.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The great thing about indoor mapping is that it can be integrated into mobile devices such as tablets, phones and smartwatches. When there’s an emergency, the system can send out a notification alerting them of the situation and providing routes from their real-time location for safe evacuation. Some mapping software even allows them to access the map in real time. And if someone gets left behind, their location can be tracked, which allows responders to prioritize searches and evacuate more efficiently.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Reliable Positioning For Response Teams\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"For emergency services to do their job well, they need to have as much data as possible. The more they know, the less time it takes for them to get in and out of the building, and the fewer mistakes they’ll make along the way. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor mapping gives response teams the data they need to move quickly and effectively throughout the building. They’ll see all of the entrances/exits, emergency equipment, and routes, allowing them to plan their movements before jumping into action. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Plus, if your personnel have indoor location tracking enabled on their mobile devices, responders can find them faster during evacuation procedures. They don’t have to waste time or energy searching the entire location because they already know exactly where they need to go.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Conclusion\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When you’re creating an emergency response plan, indoor mapping can be an invaluable tool. It can help you evaluate whether or not you’re prepared for a crisis, which helps to disaster-proof your building before emergencies strike. It can also help you plan emergency routes better, reduce response reaction times, and help responders navigate your building more efficiently.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Keep your organization and facilities safe! Mappedin provides innovative mapping solutions for all kinds of industries – reach out to us today to learn more about our emergency mapping platform.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/jpeg;base64,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Outdoor mapping solutions are used by everyone from seafaring ships to passenger planes to even individuals traveling on foot.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"But GPS can’t penetrate buildings, so what do you do if you need to map an indoor space instead? \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-1\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Tips On Choosing An Indoor Mapping Solution\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"3hoZWnZ1k51lR3ZimYzXUX\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The indoor mapping industry is fairly young and unfamiliar to most consumers. There are a few major players vying for dominance, but new mapping platforms are popping up quite regularly as more and more businesses realize the benefit of indoor maps. Between the ever-changing mapping landscape and general unfamiliarity with the industry, it can be difficult choosing \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"an indoor mapping solution like Mappedin\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/indoor-mapping-software/\"}},{\"nodeType\":\"text\",\"value\":\" for your business. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"We created this guide to help you make more informed decisions about who to trust with your indoor mapping needs. You’ll learn about the 12 things you need to consider when evaluating an indoor mapping service provider, from expertise to systems compatibility and integration to cost.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Let’s get started.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor Mapping vs Indoor Positioning\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"First of all, let’s understand the difference between the two. Although \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"indoor mapping and indoor positioning\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://resources.mappedin.com/blog/indoor-positioning-vs-indoor-navigation\"}},{\"nodeType\":\"text\",\"value\":\" are related concepts, there are differences between them. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor positioning refers to the technology used to accurately determine one’s position within a certain indoor area, in the same way that GPS can show you where you are on an outdoor map.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Meanwhile, indoor mapping is used to create indoor maps of a specific environment. Mapping providers use on-site scanning technology like SLAM, which stands for simultaneous localization and mapping, or floor plan digitization to build an accurate representation of the indoor area. SLAM has been a revolutionary scanning technology that helps to find locations of objects or sensors with reference to its surroundings while mapping the layout of the environment. These technologies allow providers to create an accurate representation of the indoor space.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"So indoor mapping helps you visualize what an indoor space looks like while indoor positioning helps you accurately place yourself within a particular indoor map.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"If we compare it to outdoor mapping, GPS is the outdoor positioning technology. Outdoor mapping platforms like Google Maps or Waze all employ GPS to show you where you are positioned on any given map in real-time.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"NASA’s GPS technology dominates outdoor mapping, beating out competitors like Russia’s GLONASS tech and Europe’s Galileo. In indoor positioning, however, there’s no single dominant technology – indoor mapping providers use a combination of Wi-Fi, Li-Fi, Bluetooth smart beacons, and other technology simultaneously to accurately map customer locations .\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"All indoor positioning systems should be compatible with any indoor map, so which technologies you choose to work with really depend on your needs.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-entry-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"5tPkkfubgsDti4QnlqCDAA\",\"type\":\"Link\",\"linkType\":\"Entry\"}}}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Provider Expertise & Reputation\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"As we mentioned earlier, indoor mapping is a relatively new field, so every year of experience counts. Some of the more senior companies have been around for almost a decade. These are a safer bet because they’ve had more time to master the emerging technologies in indoor mapping.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"When looking for an indoor mapping partner, you’ll want to know how many clients the company has worked with in the past. To get a better understanding of the indoor mapping service provider, you can visit their website to review any case studies and testimonials from companies they worked with. It’s also good to find out the number of square feet they have mapped to ensure that you can trust the experience of your service provider.  \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mappedin , for example, was founded in 2011 and has since mapped over 500 million square footage of space across 25 countries. That includes malls, retail boutiques, stadiums, and even entire city districts. We have plenty of experience mapping indoor space for a diverse set of clients.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Ultimately, provider experience can be a make or break. Not only do experienced companies have a better understanding of creating accurate maps at scale, they can also recommend other players in the indoor mapping space — from positioning technologies and digital signage hardware to ad serving software.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Type Of Space You Own\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The type of venue that you are mapping is another major consideration. Some spaces require little interactivity, so a static indoor map will do. But activity-driven venues like malls, campuses, large complex retailers, or amusement parks could benefit from additional functionality such as:\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"unordered-list\",\"content\":[{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Directions to and from points of interest (POIs)\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"User-editable location points\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Unique, location-specific events, promotions, and the like\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"list-item\",\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Interactive search and category listings\",\"marks\":[],\"data\":{}}],\"data\":{}}],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"If there are certain areas that require security controls, this becomes even more important. Publicly-accessible areas like parking lots can be freely mapped without concern for security. But if you have a private space with limited access – say, a data center or staff room – those areas should only be visible to people with the necessary access rights.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Additionally, certain spaces are more dynamic than others. For indoor spaces, like workplaces or schools where locations are constantly being updated, you may want to consider an enterprise-grade platform with context-sensitivity and real-time map updates.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"The mapping platform that you choose determines what kind of data you can or cannot map. Make sure that your solutions provider allows for extensive customization and tailoring based on the type of space or building you want to map. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Accommodate Different User Needs\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"You can’t determine the right mapping platform if you don’t understand what the user’s needs and use cases will be. You need to ask yourself, who are the target users for your indoor maps? Is it customers, staff, or administrators? Or all of the above?\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"1S97OpabDqAP2HnCsV6qLz\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"If your building is a commercial area with many public POIs, you’ll want a detailed indoor mapping platform with high precision and interactivity. This allows customers to explore your establishment and discover new brands. You may also want unique map views for employees and managers which are inaccessible to the public. A good indoor map serves all types of users.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Understanding user needs is essential to implementing features and adding information that they actually find valuable. It’s helpful to think about how you can provide more actionable data for your users. For example, outdoor street navigation apps provide drivers with real-time traffic data, allowing them to plan their routes better and avoid high-traffic areas. Indoors, maps can also be used to display real-time foot traffic and user movement. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-entry-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"5tPkkfubgsDti4QnlqCDAA\",\"type\":\"Link\",\"linkType\":\"Entry\"}}}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Integration With Other Systems\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Chances are, your organization already uses specific systems and APIs. Indoor mapping is, after all, just one part of a larger system. It’s important to choose an indoor mapping vendor whose architecture is compatible with yours; otherwise, you’ll spend more time and money converting your systems.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"System integration matters in some verticals more than others. Take the healthcare industry, for example, which uses different patient management systems. By integrating a mapping platform data into these systems, hospitals can help their staff navigate the site in real-time. You may even be able to alert them of emergencies or scheduled rotations in specific areas using the same dynamic map.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"14ruTvs0cuZVEqmIl2lkut\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Connecting Other Apps & IoT Devices\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Supporting mobile apps and Internet of Things (IoT) devices is an important feature of many indoor mapping applications. There are plenty of use cases for an IoT-based indoor mapping solution, such as building security and maintenance.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"For example, smart electricity meters can be mapped, allowing you to see how much power each hotspot consumes. IoT devices can also be used to provide real-time traffic data, diagnose equipment problems, alert maintenance staff of issues, gather smart data, and even map how spaces are being used. IoT security devices like smart cameras and biometric locks can also be integrated into digital maps indoors, helping with access control.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Another consideration is mobile app compatibility. If you already have a mobile app for your location (or if you want to allow users to access your indoor maps on their mobile phones), you’ll have to choose a provider whose mapping platform can interface with other apps that your customers might be using.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"This allows you to offer enriched customer experiences. If there are augmented reality (AR) mobile apps that you can integrate with your indoor maps, it could allow customers to virtually explore your building.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Search for a provider that offers Software Development Kits (SDKs) and Application Programming Interfaces (APIs) for both mobile and desktop to allow communication between applications.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Seamless Navigation\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Although your major concern is how to map indoor environments, a good indoor mapping solution allows users to easily transition from outdoor navigation to indoor navigation. Instead of switching apps, you can unify indoor and outdoor maps, making it more convenient for users to explore your space while enhancing the \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"content\":[{\"nodeType\":\"text\",\"value\":\"customer experience (like we detail here)\",\"marks\":[],\"data\":{}}],\"data\":{\"uri\":\"https://www.mappedin.com/blog/product/indoor-mapping/7-ways-digital-wayfinding-can-improve-the-customer-experience\"}},{\"nodeType\":\"text\",\"value\":\".\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"This is particularly useful for establishments that have both indoor and outdoor locations. If you have one building that’s connected to others by shared outdoor spaces, this becomes even more vital. You can connect multiple buildings on your map for easier navigation, this is especially useful for places like university campuses.  \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Ability To Customize Indoor Maps\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"There’s no such thing as a one-size-fits-all mapping solution. When you create indoor maps, everything is tailored for your specific venue and potential use cases. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Plus, the data that your maps are based on may change in the future – vendors come in and out, buildings get added to the site, and facilities may change locations. This is why your mapping platform has to be flexible and highly customizable, in order to support whatever changes or features you might need in the future. You want to ensure that your indoor mapping tools allow you to adapt your location information over time, as well as allowing you to make updated changes.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Scalability & Future-Proofing\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Business needs change over time, and so should your indoor maps platform. And since you can’t always anticipate how your use cases will change, you’ll want it to be infinitely scalable in terms of size, features they offer, and users they support.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-asset-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"3Cz4TXD72O135EqLQw1lhJ\",\"type\":\"Link\",\"linkType\":\"Asset\"}}}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"It should be easy to add an additional room, building, place of interest, and other types of information on your map. Your maps solution should also support multiple platforms such as desktop and mobile across multiple operating systems while offering seamless transitions between them all. Ensure that your service provider is able to help you with these extra changes or provide support in the future. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Strong Developer Support\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"There are two main kinds of indoor maps solutions: do-it-for-you services where the provider handles everything or developer-based solutions that allow you to create custom maps on your own. If you choose the latter, you’ll want your provider to have well-documented and flexible SDKs/APIs so that your inhouse developers have all of the information they need for building a map.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"It’s not necessary, but it’s a bonus if there’s a robust developer community that’s ready to help whenever you have questions or problems. Developer support from your service provider can reduce the learning curve and adaptation time as much as possible, ensuring speedy setup of your maps.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"embedded-entry-block\",\"content\":[],\"data\":{\"target\":{\"sys\":{\"id\":\"5tPkkfubgsDti4QnlqCDAA\",\"type\":\"Link\",\"linkType\":\"Entry\"}}}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Ongoing Map Maintenance\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Indoor mapping is not a one-time project – it’s an ongoing effort where you have to work closely with your provider to maintain, update, and grow your maps. Building construction, changing location information, and renovations are just some of the major elements you might need to map in the future.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"On top of that, your indoor mapping system should be constantly updating to comply with newer standards and technologies. Depending on the services and partnership offered by your service provider, you want to ensure maintenance is included or can be added as an extra service. At the end of the day, this will make it easier should you encounter any technical issues or minor and major issues with the indoor mapping system.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Service Costing\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Finally, you want to have full transparency and understanding on the charges. The costs of indoor mapping vary depending on your requirements and needs. Every provider will charge differently based on the size of the space to be mapped as well as the complexity of the design. Bigger spaces obviously require a bigger budget, as well as indoor maps with plenty of features (e.g. wayfinding, notification alerts, etc.).\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Data accuracy is another major factor in costing. If you want to offer real-time position tracking for your users, expect to spend more than if you requested static maps.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Additional features like third-party integration, IoT device support, and more all come at an additional cost. Prioritize the features that customers actually want to use to effectively manage your budget.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Factor in one-time costs like installation fees, subscription fees, and hardware upgrades. Clarify with your provider if their quote covers maintenance. \",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"heading-2\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Mappedin: A Trusted Choice\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"At the end of the day, choice is what matters most in indoor mapping. You should have the choice to integrate with APIs and IoT devices, scale up, and add new features as you go.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"What you need is a maps platform with robust data analytics, excellent integration, endless customization, and scalability. Mappedin gives you the power of choice through pre-built applications as well as powerful SDKs, sample application libraries, and flexible features.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"We have everything you need to create indoor maps that are detailed, accurate, interactive, and most of all, valuable to your customers. They can be integrated with any system, mobile app, or API that you might need.\",\"marks\":[],\"data\":{}}],\"data\":{}},{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Whether you want to improve the customer journey, reduce operating expenses, or gather insights about how people use your space, Mappedin is a great choice.\",\"marks\":[],\"data\":{}}],\"data\":{}}]}"},"articleType":"Whitepaper","image":{"fluid":{"base64":"data:image/jpeg;base64,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visitors.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"How does digital wayfinding enhance customer experiences?\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-1\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"GPS has largely solved the problem of getting lost outdoors. If you need to grab something from a nearby store, you can check Google Maps to see where it’s located – if you want driving directions to a specific area, Waze guides you from start to finish.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"But if you need help navigating an indoor space – say, an airport or a mall – GPS technology won’t work. That’s where indoor digital wayfinding solutions come in.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"43Y9HDOXQzLu6NvApGt6cq\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"From retail to aviation, almost every industry could benefit from implementing digital wayfinding in their physical locations. In this article, we’re going to explore the different ways that digital wayfinding can be used to improve satisfaction among your visitors and consumers.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"7 Ways Digital Wayfinding Improves The Visitor Experience\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital wayfinding uses \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/indoor-mapping-software/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"indoor mapping software like Mappedin\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" to create accurate, interactive maps of a specific area. These indoor maps can then be used by visitors to find exactly what they need, whether that’s a particular store, product, or amenity. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital wayfinding maps are most often seen in large establishments with high foot traffic – malls, university campuses, airports, museums, and theme parks all over the world use interactive wayfinding to guide their customers through an otherwise difficult-to-navigate space.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"There are a few ways to integrate this technology into the customer journey. You can create a custom web app that users can access through their mobile devices, allowing them to find information in real-time. Additionally, you can implement interactive kiosks and digital wayfinding signage that can be placed on location, increasing customer touchpoints with your brand. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The main draw of digital signage and wayfinding apps is that customers can get directions and information easily. Below, we discuss the 7 ways that digital wayfinding makes the visitor experience better and increases customer satisfaction.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"1. Increased Customer Interaction\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The more a customer interacts with your brand, the more likely they are to connect with it. Interactive wayfinding allows users to pinpoint their exact location and navigate through unfamiliar spaces, which then helps familiarize themselves with the environment. It also encourages them to explore your establishment, allowing them to discover new places that they otherwise might have missed.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Customer interaction is also crucial to closing a sale. Every interaction is an opportunity to promote what you’re selling. To encourage your customers to remember your business, you can incorporate logos, promotions, and other marketing assets in your digital signage. This is great for upselling within the store or cross-selling with other brands; not only does the digital wayfinding system convince them to spend more, but it also gives them the directions they need to find (and make) that additional purchase.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When you provide your customers with a way to find product or location information quickly, you reduce their stress and increase the likelihood of spending more time and money in your establishment. Furthermore, integrating interactive digital maps on your website or social media can increase customer interaction even before they set foot in your physical location, so that they’re ready to make a purchase as soon as they get there.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"2. Attracts More Customers\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Customers are attracted to businesses that provide them with extraordinary experiences. If you can design digital wayfinding that addresses customer needs and provides in-depth information, you’ll find that visitors will keep coming back to your business.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Indoor mapping solutions can create immersive virtual tours of all the places customers want to see. This assures them that, whether they want to browse leisurely or run a quick errand, they’ll be able to find what they need instantly. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Some wayfinding platforms also allow you to offer special discounts to customers who access your interactive maps on their mobile devices. Personalized promo notifications can be programmed so that they trigger when a user is in a specific location, encouraging visitors to take advantage and try a new brand. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The bottom line is that interactive wayfinding makes the customer journey significantly less stressful (and may even incentivize it), which makes customers more likely to choose you over a similar establishment that doesn’t have it. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"60bSo2d73E1v1TINFNxjWp\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"3. Customization and Personalization\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital wayfinding creates unique opportunities for the personalization of the customer journey that wouldn’t otherwise be possible. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"One of the downsides of static advertising is that every customer gets the same information. Most likely, they will learn about popular hotspots and other generic places of interest. But when you personalize the customer journey and the messages they receive from your business – by offering tailored recommendations, for example – you generate more interest and increase customer satisfaction.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With the indoor positioning technologies of digital wayfinding, you are able to collect accurate data on the end-to-end visitor journey. This allows you to make customized recommendations for your visitors based on their visit history, searches, and frequently-visited locations.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"On a grander scale, you can even combine customer preferences with long-term data about historical user location information, creating a bespoke experience even for first-time visitors. You’ll also get valuable information and analytics about user behavior that you can use for your marketing efforts, and to identify which areas and products are most engaging. For example, if the customer has mapped to visit your sports equipment section, you can consider delivering promotional messages for sportswear and other related items.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"4. Provides Depth of Information\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"A great way to showcase your digital wayfinding platform is through digital signage. You can use digital signage to highlight updates, news, the weather, and more. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"For example, airport signage informs people about their flight status, boarding gate, and any delays. In grocery stores, customers will be able to see currently available products and where they can be located. Even the individual products themselves can get their own feature.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"If you have a clothing store, visitors will enjoy being able to browse your inventory, view outfit recommendations, and find the design they want in their size on your interactive wayfinding screens.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital wayfinding maps and interactive digital signage will be especially useful for parking lots or cinemas. Available slots will show up on the interactive app or site, helping visitors find a spot as soon as possible. The amount of information you can display in digital signage is endless, especially since you can update them virtually instantly.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Another often overlooked benefit of digital wayfinding is that it can be used to alert people of emergencies and give them directions to exit the establishment or go to a safe location.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"5. Assisted Navigation\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Sometimes, it can take a long time before users find the information they’re looking for on web directories, social media pages, and help kiosks. If visitors can’t find good directions online, it can potentially ruin their overall customer experience, affecting your foot traffic, visibility, and overall revenue. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"This is why it’s crucial to explore different options that empower customers to assist themselves. Traditional kiosks in malls, museums, and amusement parks provide directions to nearby places of interest. When customers use these kiosks, they have to memorize directions, running the risk of getting lost anyway.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"4z1pSI8bZ05B2TBshb4REQ\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"But today’s digital interactive maps take it a step further. With mobile-powered wayfinding design, customers will be able to navigate your facility on their own. Best of all, this wayfinding method is absolutely paperless!\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Instead of just using a static touchscreen display for map information, users can simply use their smartphones as apps show them exactly where to go. Their “blue dot” moves along with them, giving them accurate real-time data. These digital wayfinding systems allow customers to reach their destination faster and with fewer detours.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"6. Improve Convenience & Better Mobility\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Perhaps the biggest advantage of wayfinding maps is that they’re extremely convenient for users. Many tasks, such as inquiries about products and services, that would otherwise require the assistance of staff, can be delegated to the wayfinding app or digital signage. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Inclusivity measures are often integrated into digital wayfinding design, making navigation more accessible to more users. Persons with disabilities, in particular, are more empowered to move around your establishment. There may also be multiple translation options for users, which allows tourists and immigrants to make the most out of your space in spite of the language barrier.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"7. Omnichannel Mapping\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Omnichannel mapping provides your visitors with multiple points of contact with a business. By integrating your interactive wayfinding maps on different devices and software platforms, customers will have a unified and cohesive digital experience. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"You’ll want to implement digital wayfinding across information kiosks, responsive design mobile sites, and web apps. This way, visitors will be able to choose which solution fits their needs best at that moment, and they’ll be able to move seamlessly from one interface to another if their needs change. Plus, some visitors will only want to use the on-ground signage while others will rely entirely on mobile channels – having both means that you’re catering to as many customers as possible.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Omnichannel mapping also has the advantage of providing unique data about the customer journey. The data shared by customers through their devices will allow companies to create personalized experiences for each user. You also get insights as to where users are starting their journey, even outside the venue, and how they end it.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"z0voIEh11siEAPovjSPTV\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"How To Start Implementing \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Incorporating digital wayfinding into your space isn’t easy. It requires an investment in different technologies, from indoor mapping to UX/UI design and more. And if you have a company do it for you, they’ll need to evaluate your location to help you develop the right strategy for your venue or business. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"An indoor mapping provider is your best bet for the best results. They’ll have the expertise necessary to create and automate your indoor maps, as well as integrate your existing software tools and APIs with their own mapping solution.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"First, assess your needs as well as the needs of your customers. A mall or retail space will have different wayfinding and mapping requirements compared to an airport, for example. You’ll also want to think about the different wayfinding options that may be relevant to your business, from interactive help kiosks to QR code scanners to even SMS marketing. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When you’re ready to make the switch, take a look at our article on \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/learn/choosing-indoor-mapping-solutions\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"how to select an indoor mapping solution\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" to help you decide on the right digital wayfinding provider for you.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Satisfy Customers With Digital Wayfinding Maps\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Interactive maps make the visitor experience significantly easier, more convenient, and more fun. Digital wayfinding is designed to address a diverse range of user needs, taking your customer service to the next level.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"While every physical location will have different indoor mapping and design needs, a flexible digital wayfinding provider will be able to adapt to your current situation while being ready to scale for more users and more features as necessary. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"With almost a decade in the indoor mapping industry, Mappedin is the ideal partner for your digital wayfinding needs. We can help you develop dynamic, interactive experiences that delight your customers while building a digital indoor mapping foundation that can grow with your business.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/jpeg;base64,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","aspectRatio":1.5,"src":"//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=480&q=90","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=120&h=80&q=90 120w,\n//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=240&h=160&q=90 240w,\n//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=480&h=320&q=90 480w,\n//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=720&h=480&q=90 720w,\n//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=960&h=640&q=90 960w,\n//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=1440&h=960&q=90 1440w","srcWebp":"//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=480&q=90&fm=webp","srcSetWebp":"//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=120&h=80&q=90&fm=webp 120w,\n//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=240&h=160&q=90&fm=webp 240w,\n//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=480&h=320&q=90&fm=webp 480w,\n//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=720&h=480&q=90&fm=webp 720w,\n//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=960&h=640&q=90&fm=webp 960w,\n//images.ctfassets.net/wdjnw2prxlw8/4z1pSI8bZ05B2TBshb4REQ/b74f5aaf86874ef5d3b6e7dfab229784/people_moving_around_an_indoor_venue.jpg?w=1440&h=960&q=90&fm=webp 1440w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"node":{"publishDate":"Aug 11, 2020","updatedAt":"Jan 18, 2022","compose__page":[{"title":"Feature 101: Directory Voice Assist","slug":"feature-101-directory-voice-assist"}],"tags":{"category":{"name":"Product","slug":"product"},"topic":{"name":"Directory","slug":"directory"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin’s Directory Voice Assist is an audio-based assistant that provides a fast and touchless wayfinding experience on our Digital Directory product. Using convenient voice commands, shoppers can navigate a venue with simple phrases like “Where is the Apple Store?”\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Voice command usage in software is on the rise and this method of interacting with a device is quickly becoming the norm for everything from mobile phones to speaker systems. Wouldn’t it be nice if you could expect the same experience in your shopping centre directory? What if finding directions was as easy as asking?\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mappedin’s newest feature is the Directory Voice Assist to do just that. A shopper can now walk up to our \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/wayfinding/digital-directory/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital Directory\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" and find what they’re looking for through simple questions. These voice commands, paired with our intuitive maps and wayfinding, provide a quick and convenient way for getting directions to all locations within a shopping centre. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"4Flhtes9Pjt1VI4zoQhLYG\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"In addition to increased convenience, Directory Voice Assist adds a whole new layer of accessibility and safety benefits to your directories. Getting useful information through voice commands allows you to interact with the Digital Directory without ever having to touch the screen. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"How does it work?\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We have integrated the latest voice technology with our Digital Directory solution to enable the Voice Assist feature. This provides accurate word recognition and flexible methods of structuring questions so that users are free to ask away. Using the latest multi-array microphone hardware, Mappedin’s Voice Assist can pick up audio even in noisy environments. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Directory Voice Assist was created to simplify the wayfinding process for your visitors and we have designed it to ensure the privacy of your shoppers. Any data transmitted through this feature is encrypted and backed up by enterprise-grade security, availability, compliance and manageability offered through Microsoft’s Azure services. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To use this solution, shoppers simply need to approach the directory and activate the microphone with a wake phrase such as “Hey Directory.” There are visual indicators to show when the microphone is recording and audio will only be transmitted to servers once a wake phrase is heard. For transparency and ease-of-use, shopper voice requests are displayed on the screen. Both Mappedin’s directory product and voice feature support multiple languages so that we can provide all users with a straightforward and modern way of navigating the indoors.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"7uu78lrUC1rAw0peYtyYhN\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Customer and user benefits\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Have you ever asked someone for directions? You get a response quickly, but it’s not always easy to follow. Directory Voice Assist acts like a guest concierge, willing to give you clear and simple directions at any time. In a matter of seconds, you can be viewing a 3D map with intuitive step-by-step directions across multiple floors. This is the easiest way to find what you are looking for, fast. This feature can also be paired with Mappedin’s Mobile Pass where shoppers can send directions from the directory to their mobile devices and take them on-the-go. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The best part of Voice Assist is that your shoppers never have to touch the screen. Using voice commands means the end-to-end navigational experience is completely touchless. Given the increased complexities of COVID-19, this is especially important in creating a sense of safety as public spaces welcome back visitors. Voice Assist offers shoppers an alternative way to find what they’re looking for, but takes advantage of a Digital Directory that is conveniently placed at your mall and is always up-to-date with the latest venue data. Additionally, this provides another way of interacting with the touchscreen for users that might normally be unable to do so, offering a more inclusive experience for all types of shoppers.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"By adding Voice Assist to your directories, you can make your shoppers more productive and satisfied while staying current with the latest technology. Contact us today to learn more. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/png;base64,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","aspectRatio":1.4981711777615216,"src":"//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=480&q=90","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=120&h=80&q=90 120w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=240&h=160&q=90 240w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=480&h=320&q=90 480w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=720&h=481&q=90 720w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=960&h=641&q=90 960w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=1440&h=961&q=90 1440w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=2048&h=1367&q=90 2048w","srcWebp":"//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=480&q=90&fm=webp","srcSetWebp":"//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=120&h=80&q=90&fm=webp 120w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=240&h=160&q=90&fm=webp 240w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=480&h=320&q=90&fm=webp 480w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=720&h=481&q=90&fm=webp 720w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=960&h=641&q=90&fm=webp 960w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=1440&h=961&q=90&fm=webp 1440w,\n//images.ctfassets.net/wdjnw2prxlw8/60bSo2d73E1v1TINFNxjWp/a1814e3e7dd5eae9cff3439b3b132c28/Directory-4402.png?w=2048&h=1367&q=90&fm=webp 2048w","sizes":"(max-width: 480px) 100vw, 480px"}}}},{"node":{"publishDate":"Aug 6, 2020","updatedAt":"Mar 10, 2022","compose__page":[{"title":"5 Benefits of Digital Maps in Shopping Malls","slug":"5-benefits-of-digital-maps-in-shopping-malls"}],"tags":{"category":{"name":"Use Cases","slug":"use-cases"},"topic":{"name":"Retail","slug":"retail"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Shopping in a mall has always been an experience. For some, it is a chance to get out of the house or a local and convenient place to pick up some new items. Others might make a day trip to visit their favourite retailers. Owners and operators of shopping malls continually find ways to incorporate digital aspects into their physical spaces to offer an improved and intuitive shopper experience. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital maps are one way to do this. They provide instant access to information so shoppers can find their destination with ease. They can also enhance the shopper experience before your customers even arrive. An interactive mall map on your website allows shoppers to pre-plan their route, even down to the parking lot that is closest to their ideal entrance. Here are five benefits to using digital maps in shopping malls. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"OTF6N0PoMk9XzzICPwZFB\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Accurate mapping experiences\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"As the world goes increasingly more digital, shoppers have come to expect seamless digital experiences wherever they go. The three largest outdoor mapping applications have a combined total of \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.thezebra.com/stories/waze-vs-apple-maps-vs-google-maps/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"200+ million active users\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". People have grown accustomed to having accurate location information at their fingertips. Digital maps are intuitive and more importantly, allow businesses to keep their location information up-to-date. If your mall is undergoing renovations, closing certain areas for cleaning or maintenance, leasing available units, promoting a pop-up store, or facing any other temporary change, a digital map platform allows you to relay this information to your customers. By implementing an accurate map, you can greatly reduce shopper confusion and frustration. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Powerful search and discovery\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"A map of your shopping mall helps shoppers to easily understand the layout. An interactive map goes one step further and allows users to zoom, pan, and rotate to see all of the stores and services that are available at your venue. Category listings are another way to showcase your retailers and adding location details can help customers make informed decisions. For a seamless omnichannel experience, shopping malls can even \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://resources.mappedin.com/blog/return-to-retail\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"highlight Curbside Pickup\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" locations on their maps. A powerful search feature can assist different types of shoppers, from the ones that have a specific store or product in mind, to those that are hoping to browse your venue for some product inspiration. Mappedin’s Smart Search, for example, is an AI-driven tool that offers predictive results and allows shoppers to search by store, brand, or product. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"2M3iHsSxbanO5whhdlAZni\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"A branded and unified experience \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Customize your property maps with branding to be consistent with other digital or in-person experiences that your customers are interacting with. A \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/mapping/map-editor/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"digital mapping platform\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" allows shopping malls to deploy their venue maps across devices, including large digital directory displays, mobile applications, or a responsive web browser. Your team can remove duplicate work and slow processes with a robust Map Editor suite. Any edits to your mall maps can be made in one centralized editor but deployed in real-time across all of your map and wayfinding experiences. This approach provides customers with the most up-to-date version of your property maps, regardless of device. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"1i2G7RBpw4aRJmzZcMt1s7\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Highlight events and promotions\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Shopping malls can further enhance the visitor experience by showcasing relevant deals, events, or promotions that are happening around your venue. Manage dates, locations, event details, and more in the Map Editor so that your shoppers can focus on the current information. Events and promotions can be added to your mall mobile applications with a \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/mapping/sdks/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mapping SDK\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" and integrate with indoor positioning technology to enable push notifications as shoppers travel through your venue. Alternatively, highlight this information with a \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/wayfinding/digital-directory/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Digital Directory\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" display so that it is front-and-centre for shoppers entering your building. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"1hoTVjyvfLvknjIxT2sxKx\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Shopper insights and analytics \",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Unlike static maps and other signage, digital platforms can show proven return on investment and allow businesses to collect valuable insights on their shoppers. An \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/mapping/analytics/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Analytics Dashboard\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" can reveal the most popular searches and category selections, common language selections, device usage, session length, and much more. A favourite report of Mappedin customers is Missed Searches which show the locations, categories, and brands your visitors are looking for that don’t currently exist at your venue. This report can help identify potential areas for investment.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"24PAvZNymH2HMZsNPU9V8\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"A digital mapping platform can greatly improve efficiencies for shopping malls as well as their visitors. As shoppers come to expect a seamless and often digitized experience, digital maps provide them with easy-to-access information and simple navigation. For mall owners and operators, digital maps are an additional touchpoint with their customers, provide valuable data and insights, and streamline the process for creating and maintaining shopping mall maps.  \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To learn more about our indoor mapping solutions for shopping malls, \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/verticals/malls\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"visit our website\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" or contact us today. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Article","image":{"fluid":{"base64":"data:image/jpeg;base64,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","aspectRatio":1.5,"src":"//images.ctfassets.net/wdjnw2prxlw8/OTF6N0PoMk9XzzICPwZFB/e7de626dc5828281f10a1b015446e0f8/jorge-fernandez-salas-8O4NbjuPSXo-unsplash-2.jpg?w=480&q=90","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/OTF6N0PoMk9XzzICPwZFB/e7de626dc5828281f10a1b015446e0f8/jorge-fernandez-salas-8O4NbjuPSXo-unsplash-2.jpg?w=120&h=80&q=90 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To see how it all works under the hood and get your own system running, read on.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Why\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.apple.com/covid19/contacttracing\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Apple and Google has teamed up together\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" to offer a set of public contact tracing APIs that allows iOS and Android devices to be used to detect when an individual has been in contact with some who has been tested positive for COVID-19. While governments and health authorities around the world are benefiting from this technology, very little is available for the enterprise world, where employees are coming back to work, places are re-opening. With our contact monitoring solution, we can utilize indoor positioning technologies, such as \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.apple.com/videos/play/wwdc2019/245/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Apple's Indoor Maps Program\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", and use that information to accurately determine contact events. We've been \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://info.mappedin.com/apple-maps\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"working with Apple\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" for many years, building on top this positioning technology. It would naturally be a fit here. A solution like this would benefit places like hospitals, corporate offices, manufacturing facilities, etc.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Privacy\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" is an area where we feel full transparency is the ultimate solution. There's nothing better than showing all of the code that's involved in processing the data. This is why we have decided to \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"open source\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" our solution. We've done our best to ensure there's no personal information being collected. We used generated IDs everywhere, only send data when you are on site at your venue, and you have the full power on deciding how long to retain the data in the database. You can read our documentation on \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://github.com/mappedin/contact-monitoring-ingest-api\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"github\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" for more information.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Overview\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Below is a diagram that shows how the contact monitoring solution works.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"CDwcDKa0753SBqmxlmjpn\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We have created a \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"mobile sdk\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" that anyone can integrate with their existing employee app. It continuously collects positioning data, but only when the device is located on site. The data is then sent to the server for processing. The server processes the events in near realtime and determines contact. And finally, we made a dashboard that can visualize the contact events.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"There are mainly 3 components that we are open sourcing, \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Mobile SDK\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\", \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Ingestion API\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\", and \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Dashboard\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Native Mobile SDK\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"This SDK is responsible for tapping into indoor positioning systems to get device's location data, and it does so in the background in a way that minimizes battery usage. It only collects position data \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"while you are on site\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\". Testing in our lab indicates that we consistently get accuracy of 2 meters (or 6 feet) when using Apple's Indoor Positioning System. \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/contact-us/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Contact us\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" to get your venue indoor positioning ready.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To learn more about how our Contact Monitoring Mobile SDK works, \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/blog/2020-07-27-contact-monitoring-mobile/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"go here\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\".\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Ingestion API\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The Ingestion API is where the heart of the system is. It is responsible for collecting device location data, process it at high volume to determine contact, and store it optimally for querying by our dashboard. We went through several iterations of the design of the algorithm. You can \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.mappedin.com/blog/2020-07-28-contact-monitoring-api/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"read about it here\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\".\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Dashboard\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The dashboard is where all the contact monitoring information is surfaced. It queries the processed data and provides visualizations that uses Mappedin's indoor maps. \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.mappedin.com/contact-us/\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Contact us\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" to get a map created for you.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"VAtrLwrNUbT1vB4g0ADSU\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Some functionalities of the dashboard include:\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"List detail view & map detail view\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Contact events are aggregated as you zoom out of the map and disperse as you zoom in\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When an event is selected, a summary of that event displays\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"An event is placed at the location where the interaction started\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"unordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Get started on running your own Contact Monitoring system\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Head on over to our github pages.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://github.com/mappedin/contact-monitoring-ios-sdk\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"iOS Contact Monitoring SDK\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"\\n\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://github.com/mappedin/contact-monitoring-ingest-api\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Contact Monitoring Ingest API\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"\\n\",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://github.com/mappedin/contact-monitoring-dashboard\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Contact Monitoring Dashboard\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Dev 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SDK","slug":"contact-monitoring-mobile"}],"tags":{"category":{"name":"Developers","slug":"developers"},"topic":{"name":"Features","slug":"features"}},"content":{"raw":"{\"data\":{},\"content\":[{\"data\":{\"target\":{\"sys\":{\"id\":\"6GR6c7RDo0k25R3UUAEj3n\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We spent some time designing a mobile SDK that securely sends positioning data to our contact monitoring ingestion API. The SDK does it silently in the background, preserving battery, and sends indoor positioning data securely to our backend server. The following are the challenges we encountered when building out the SDK, specifically regarding user privacy.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Problem\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Protecting user privacy:\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"One of the main challenges of this SDK was ensuring user privacy. According to \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://developer.apple.com/documentation/uikit/protecting_the_user_s_privacy\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Apple's privacy guidelines\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", an app should only request access only when the app needs the data. However, due to the nature of contact monitoring requiring constant background location updates to be actually useful, the user is required to allow permissions so that the app always provides location updates in the background.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"To protect user privacy, we needed to use the minimum amount of data required which meant only storing and sending locations to the server when the user is actually at the venue. Fortunately for us at Mappedin we specialize in venue positioning data allowing us to accurately determine if the user is actually in the venue!\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Approach\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"All venues generated by our mapping team in our Mappedin CMS are able to be exported in a specialized GeoJSON format called Mappedin Venue Format (MVF) which contains building and room coordinates from our CMS.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"4RxfOr6fIUx1E3RRn3yoOq\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Through our SDK, we request the venue's MVF and use the data to calculate the geometry of the venue as a polygon. Additionally, a geofence region is calculated using a \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://www.nayuki.io/page/smallest-enclosing-circle\"},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"minimum bounding circle algorithm\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\". This geofence region is used to toggle locations updates, which prevents the SDK from receiving location updates in the background when the device is outside the geofence region and only turn it on when they are in the geofence region. This also helps minimize battery usage.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"5yltme6MLjJALtypENJscT\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Once location updates are turned on, the SDK will check each coordinate to determine if it is inside the venue. If it is in the venue, the location will be stored until a certain amount of time has elapsed (default is 5 minutes). It is then sent to the server in batches. This is done to prevent the number of requests sent to the server. Once the request succeeds, the locations will be \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"deleted\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" from the device.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"So what do we store?\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-3\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"There are two CoreData entities in our SDK, Device and Location.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Device Attributes\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"2rXs96snYNWCuKfBgLmrOZ\",\"type\":\"Link\",\"linkType\":\"Entry\"}}},\"content\":[],\"nodeType\":\"embedded-entry-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"bold\"}],\"value\":\"Location Attributes\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"6lOwnNAXRJARUvY1Ejd1lv\",\"type\":\"Link\",\"linkType\":\"Entry\"}}},\"content\":[],\"nodeType\":\"embedded-entry-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"The device type attribute is the model of the phone and the id is a unique UUID generated the first time the SDK starts tracking the user's position. This identifier does not provide any way to determine who the user actually is and non-persistent when the app is uninstalled. The only meaningful data that may provide some identification of the user is the type attribute.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Conclusion\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Maintaining user privacy is a difficult challenge when it comes to contact monitoring, however it is an essential problem to solve. If the user doesn't trust the app with their data then they're unlikely to want to install the app. Well you could enforce it on employees making it mandatory if they want to work but that level of distrust would probably only make things worse. At Mappedin we believe it is important to maintain full transparency into how your app will store and use their location data and we hope that you do the same if you're involved in the development of any of the numerous contact monitoring projects!\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"sys\":{\"id\":\"R7JJeEcRrTZHJroRgLZU7\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[],\"nodeType\":\"embedded-asset-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"},"articleType":"Dev 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API","slug":"contact-monitoring-api"}],"tags":{"category":{"name":"Developers","slug":"developers"},"topic":{"name":"Features","slug":"features"}},"content":{"raw":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"embedded-asset-block\",\"data\":{\"target\":{\"sys\":{\"id\":\"5wLc7oWRsgH6o8dSX0wv2d\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"We've spent several iterations figuring out how to solve the problem of determining two devices that are within 5 meters of each another for a minimum duration of 5 minutes. That's how we define a \\\"contact\\\" event. This is the thought process and the challenges we faced when designing the system.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-2\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Problem\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Input into the system: \",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"Spatial and temporal data of devices that indicates the position of a device, accuracy radius of the position in meters, timestamp when the position was recorded.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"For example:\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"embedded-entry-block\",\"data\":{\"target\":{\"sys\":{\"id\":\"3Z9c76XwLQtTcPWiMWC5gR\",\"type\":\"Link\",\"linkType\":\"Entry\"}}},\"content\":[]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Query\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\": Given a device id, a timed window represented by a start and end date time, and a proximity in meters (5m in requirement).\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Output\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\": A list of devices along with their spatial and temporal data that were \\ndeemed to have contacted, ie. come within the proximity of, while taking the accuracy radius into account, the queried device, for 5 minutes or more.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-2\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Problem Breakdown\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Since we want to be able to show how many contacts each device/person has, this pretty much requires that the proximity relationships between everyone and everyone else be aggregated at run time.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The problem can then possibly be broken down into 2 parts.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"ordered-list\",\"data\":{},\"content\":[{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Normalizing each piece of position by time and space, since\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"ordered-list\",\"data\":{},\"content\":[{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"the location data is not collected at exactly the same time between all devices, we can only determine contact by loosely matching on fixed time window\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"reported position is not guaranteed to be always accurate, some can be discard if they have too low of accuracy \",\"marks\":[],\"data\":{}}]}]}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The purpose is to return a list of contact relationships (who is in proximity of whom in a given time window) between two devices. \",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Given the list of contact relationships between any two devices in each time window, track and aggregate them, while keeping track of the duration of the aggregation.\",\"marks\":[],\"data\":{}}]}]}]},{\"nodeType\":\"heading-2\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Approaches\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Due to potentially significantly large number of position data being ingested (1000 employees at a venue each updating location once a minute = 1000 * 60 * 24 = 1.44 million position records a day), it is not realistic for the system to query such a large dataset directly. We’d have to aggregate this data first.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-3\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Universal Grid Approach\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"First from the spatial perspective, model the world as a large map and create a grid using WGS84 coordinates. At the equator, 0.00001 degrees is approximately 1.1m in length, so we can divide the world into approximately 1m^2 sections. \",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Then each position data’s coordinates are truncated to 5 decimal places, and stored under the corresponding “section”. When there are position data for multiple devices stored within the same section, we can loosely say that they are within 1 meter proximity of each other.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Taking the accuracy radius and the contact proximity parameter into account, the system can increase the contact zone around the original coordinates by expanding surrounding grid sections, 1 meter per section each direction, and when two contact zones overlap, by the same logic, the overlapping parts would be represented by having position data from two devices sharing the same grid sections.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Illustration showing how a device is within 5 meter proximity of another device, by marking their positions on a grid map, where the red dots represent the infected device’s position with a 2 meter accuracy, the yellow dots (should fill up the rest of the space within the red circle) represent a 5 meter radius proximity around the infected but are still duplicates of the red dots, and the blue dots represent the position a nearby device with a 3 meter accuracy that is potentially within the infected device’s exposure zone.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"embedded-asset-block\",\"data\":{\"target\":{\"sys\":{\"id\":\"5KJZMO7rnMm6MQrurj5c4G\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"With this understanding, when position data for a device is ingested, the same position data can be duplicated to cover the whole accuracy and proximity radius and persisted in the data store indexed by the respective coordinates truncated to the 5th decimal place. And a “contact event” is derived when two position data occupy the same position. \",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"While the above approach illustrates the idea, it will blindly apply the 5 meter proximity radius to all position data ingested and can create false positives when two devices are in fact 10 meters apart. Therefore the proximity value should be decreased to 2.5 meters (or 3m, since the grid unit is 1m) so that the max proximity is still 5 meters.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"embedded-asset-block\",\"data\":{\"target\":{\"sys\":{\"id\":\"7ES8VZusPm4uN28ee7swPu\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"So far with this approach we are able to deduce the spatial side of the problem, ie. given the position of a device of someone reported as infected (the red and pink dots), what other devices are nearby in proximity (dots also shared by other devices).\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Problem:\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}}]},{\"nodeType\":\"ordered-list\",\"data\":{},\"content\":[{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Sheer number of dots to update for each position event.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The distance of 0.00001 degrees decreases in latitude the further we're away from the equator (at 45 degrees N it is 0.78m), so accounting for that will add more complexity.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Rounding 2.5m to 3m for proximity effectively makes it a 6m proximity.\",\"marks\":[],\"data\":{}}]}]}]},{\"nodeType\":\"heading-3\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"MongoDB/Postgres (PostGIS) Geospatial Queries\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Another potential way is to use MongoDB’s or Postgres with the PostGIS extension geospatial indexed queries. The position events could be stored as circles/polygons and then the DB could be queried to return other polygons that are within the proximity radius.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Problem:\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\" It is a lot of coordinates to store. For a multi tenant system with millions of events per tenant per day, long term scalability is a concern.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-3\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Pre-calculated Bounding Box and Filter\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"embedded-asset-block\",\"data\":{\"target\":{\"sys\":{\"id\":\"3g195amOQf2CXMyDZqT0Uc\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[]},{\"nodeType\":\"blockquote\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Picture illustrating the approach described, where the red dot is the position event in question, orange dots are the position events within proximity and the green are ones queried but out of proximity.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"We know that the maximum distance when two points can be considered “in proximity” is\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Therefore if we can query for all the points within this (acc + 9m) radius it should guarantee to contain at least all the points in proximity. From there all we need to do is filter out the ones that are actually not in proximity, ie. after subtracting accuracy values from both points, the distance is greater than 5m (\",\"marks\":[],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"distance - acc1 - acc2 > 5m\",\"marks\":[{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\").\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The advantage of this is that we only need to store points, and two options to query this data.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"ordered-list\",\"data\":{},\"content\":[{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Mongo/Postgres geospatial queries: Less data, computation is done on DB side, we’re unsure about performance when data scales up in a multi-tenant centralized system. But for a system that contains only a single tenant this should be sufficient.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Cassandra/Scylla: It doesn’t support geospatial queries, so we can’t really query for everything within a circular radius, but querying for a bounding box is a lot simpler, it would require us pre-calculating the min and max lat/lon values of the bounding box and then it’s simply a matter of querying for everything within a lat/lon range. There will likely be more points returned due to a larger search area, but the extra computation in calculating distance is likely going to be insignificant.\\nDue to the nature of the data (volume and throughput), Cassandra or Scylla DB makes a lot of sense since we’d only be inserting and reading, not updating.\",\"marks\":[],\"data\":{}}]}]}]},{\"nodeType\":\"heading-2\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Contact Event Aggregation\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"To factor in the temporal aspect, since it is unlikely that two position data will be created at the exact same time, there will also need to be a time threshold for contact. To simplify the problem, the timestamp of each position data can be truncated down to the minute and all data within the minute is then bucketed to the same minute bucket.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Combined with one of the above approaches to associate spatial relationships, we can identify a contact in a particular minute time slice. A naive algorithm to aggregate each one minute contact event is to store each contact event at time T, starting with duration of 1 minute, but before inserting, check if there’s a contact event that ends with T-1min as well as event starting at T+1min, and if so, merge the events, increment the duration and delete the obsolete events.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Risks and downsides:\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"ordered-list\",\"data\":{},\"content\":[{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"To alter the proximity value from 5m would require all position data to be reprocessed.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"This assumes position data is updated at least once a minute.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Accuracy of the position data - we will need to discard data with low accuracy (high accuracy radius), and this may result in data disjointed in time ( {\",\"marks\":[],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"<\",\"marks\":[{\"type\":\"code\"},{\"type\":\"bold\"}],\"data\":{}},{\"nodeType\":\"text\",\"value\":\"}5 minute sequence)\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Proximity zones do not consider walls.\",\"marks\":[],\"data\":{}}]}]}]},{\"nodeType\":\"heading-2\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Architecture diagrams\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-3\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Initial backend architecture\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Initially for the backend, everything will be done within one service.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"ordered-list\",\"data\":{},\"content\":[{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The device sends position updates to the ingestion API in batches by HTTP POST.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Server discards position events with accuracy larger than 4 meters, inserts position events to the database. There can only be one position event per device per minute, anything more than one will also be discarded.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The server queries the database for position events from other devices within that minute with latlon within a bounding box that surrounds a proximity radius (accuracy+5m proximity+4m max accuracy) defined by the bottom left (lower limit) and upper right (upper limit) coordinates.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Filter the position events that are too far.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"For each “position event” to “position event within proximity” pair, create a minute aggregate, and create a contact event of one minute. Look up immediate contact events prior and after and merge and extend as necessary.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The dashboard backend retrieves the contact events with duration at least 5 minutes.\",\"marks\":[],\"data\":{}}]}]}]},{\"nodeType\":\"embedded-asset-block\",\"data\":{\"target\":{\"sys\":{\"id\":\"4SulsjoBXYrVnNmaJiHP1o\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[]},{\"nodeType\":\"heading-3\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Longer term\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"embedded-asset-block\",\"data\":{\"target\":{\"sys\":{\"id\":\"5XHpoIh8YzdjRq0hccudwT\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[]},{\"nodeType\":\"unordered-list\",\"data\":{},\"content\":[{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"gRPC is more efficient than traditional HTTP methods\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"unordered-list\",\"data\":{},\"content\":[{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"HTTP/2: one long lived connection between client and server\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Protocol buffers (binary data) is lightweight compared to JSON\",\"marks\":[],\"data\":{}}]}]}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Kafka for position events for asynchronous throughput.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Kafka for minute aggregates. Concurrent inserts of contact events between two devices could lead to single minute events that are unmerged. This can be alleviated by making sure only the events for any two devices are handled by only one process with proper partitioning in kafka.\",\"marks\":[],\"data\":{}}]}]}]},{\"nodeType\":\"blockquote\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Due to time constraint we actually only used MongoDB for the short term solution due to ease of getting started. And due to imitation of data partitioning in the server code for proof of concept, this means the server code can only be run in a single instance.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"heading-2\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Load testing\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"In order to test our architecture for performance and scale, we developed a fake data generator that can simulate devices continuously send data to the ingest api for processing. We simulated 1000 devices sending their position every 15 seconds to load test our initial architecture. We were able to process the data in realtime without any issues. We then built a simple visualizer that inspects the results of the processed data.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"embedded-asset-block\",\"data\":{\"target\":{\"sys\":{\"id\":\"4t1sbIjYv1zPd6x716M5Cr\",\"type\":\"Link\",\"linkType\":\"Asset\"}}},\"content\":[]},{\"nodeType\":\"blockquote\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The circles represent a position sent by the device. The position is never a dot since every position data returned by mobile devices has an accuracy. The size of the circle represents the accuracy of the position. A red line between two circles indicates that the system has determined a contact event has happened.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}}]}]}"},"articleType":"Dev Content","image":{"fluid":{"base64":"data:image/png;base64,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","aspectRatio":1.5,"src":"//images.ctfassets.net/wdjnw2prxlw8/1giaUlq0r1Bd9jtYEz9u4I/6c422ad9fb1a15d2726f46fcf7090506/image.png?w=480&q=90","srcSet":"//images.ctfassets.net/wdjnw2prxlw8/1giaUlq0r1Bd9jtYEz9u4I/6c422ad9fb1a15d2726f46fcf7090506/image.png?w=120&h=80&q=90 120w,\n//images.ctfassets.net/wdjnw2prxlw8/1giaUlq0r1Bd9jtYEz9u4I/6c422ad9fb1a15d2726f46fcf7090506/image.png?w=240&h=160&q=90 240w,\n//images.ctfassets.net/wdjnw2prxlw8/1giaUlq0r1Bd9jtYEz9u4I/6c422ad9fb1a15d2726f46fcf7090506/image.png?w=480&h=320&q=90 480w,\n//images.ctfassets.net/wdjnw2prxlw8/1giaUlq0r1Bd9jtYEz9u4I/6c422ad9fb1a15d2726f46fcf7090506/image.png?w=720&h=480&q=90 720w,\n//images.ctfassets.net/wdjnw2prxlw8/1giaUlq0r1Bd9jtYEz9u4I/6c422ad9fb1a15d2726f46fcf7090506/image.png?w=960&h=640&q=90 960w,\n//images.ctfassets.net/wdjnw2prxlw8/1giaUlq0r1Bd9jtYEz9u4I/6c422ad9fb1a15d2726f46fcf7090506/image.png?w=1440&h=960&q=90 1440w","srcWebp":"//images.ctfassets.net/wdjnw2prxlw8/1giaUlq0r1Bd9jtYEz9u4I/6c422ad9fb1a15d2726f46fcf7090506/image.png?w=480&q=90&fm=webp","srcSetWebp":"//images.ctfassets.net/wdjnw2prxlw8/1giaUlq0r1Bd9jtYEz9u4I/6c422ad9fb1a15d2726f46fcf7090506/image.png?w=120&h=80&q=90&fm=webp 120w,\n//images.ctfassets.net/wdjnw2prxlw8/1giaUlq0r1Bd9jtYEz9u4I/6c422ad9fb1a15d2726f46fcf7090506/image.png?w=240&h=160&q=90&fm=webp 240w,\n//images.ctfassets.net/wdjnw2prxlw8/1giaUlq0r1Bd9jtYEz9u4I/6c422ad9fb1a15d2726f46fcf7090506/image.png?w=480&h=320&q=90&fm=webp 480w,\n//images.ctfassets.net/wdjnw2prxlw8/1giaUlq0r1Bd9jtYEz9u4I/6c422ad9fb1a15d2726f46fcf7090506/image.png?w=720&h=480&q=90&fm=webp 720w,\n//images.ctfassets.net/wdjnw2prxlw8/1giaUlq0r1Bd9jtYEz9u4I/6c422ad9fb1a15d2726f46fcf7090506/image.png?w=960&h=640&q=90&fm=webp 960w,\n//images.ctfassets.net/wdjnw2prxlw8/1giaUlq0r1Bd9jtYEz9u4I/6c422ad9fb1a15d2726f46fcf7090506/image.png?w=1440&h=960&q=90&fm=webp 1440w","sizes":"(max-width: 480px) 100vw, 480px"}}}}],"totalCount":247},"categories":{"distinct":["Company","Developers","Product","Use Cases"]}},"pageContext":{"limit":15,"skip":165,"currentPage":12,"numPages":17}},
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